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Country Inn & Suites By Carlson, Roanoke

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7860 Plantation Road, Roanoke, VA 24019
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1 room 1 adult
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Country Inn & Suites By Carlson, Roanoke
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377 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Roanoke
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Lexington, Kentucky
Level Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 3, 2015

I am impressed by the overall "Country Inn & Suites" brand. The service is friendly and inviting, the amenities are well thought out and designed to work with a traveler's schedule (e.g. hours of operation for fitness room & pool, opening hour for breakfast, etc.), and the facilities are maintained and clean. If given a choice I would stay at... More 

Helpful?
Thank EJBaum
TravisHill, Director of Sales at Country Inn & Suites By Carlson, Roanoke, responded to this review

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Maryland
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed April 7, 2015

Clean, comfortable, convenient, reasonably priced - pretty much identical to every other Country Inn and Suites I've stayed in (4th in the last 4 months, in 3 states) Not a fancy or scenic location - right off the highway with views of parking lot, but vey convenient when passing through. Small but adequate fitness center, indoor pool and hot tub,... More 

Helpful?
Thank bfnbon
TravisHill, Director of Sales at Country Inn & Suites By Carlson, Roanoke, responded to this review

Dear Andrea. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. More 

Owens Cross Roads, Alabama
Level Contributor
193 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
2 of 5 stars Reviewed April 2, 2015

I have stayed at this hotel and will likely stay here again, but this trip was disappointing. When I checked into my room I discovered the waste basket was full. Whoever stayed here before me left some trash in the bin and it was not emptied. Also, when I put a towel on the bathroom floor it became dirty quickly.... More 

Helpful?
Thank HappyDonor
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Roanoke, responded to this review

We sincerely apologize for the problems you encountered during your experience with us. We have noted your complaints regarding the condition of our hotel, and we are making the changes necessary to ensure that the quality of our facility is kept up to the highest standard. Thank you for your valuable feedback. More 

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