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Quality Inn Roanoke Airport

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Quality Inn Roanoke Airport
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103 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Albuquerque, New Mexico
Level Contributor
9 reviews
1 of 5 stars Reviewed 2 weeks ago

If you like to sleep with bed bugs, then this hotel is for you. My bed was infiltrated with bed bugs which spent the entire night biting me. I woke up in the morning with at least 40 (itching like crazy) welts on my arms, chest and legs. In terms of Customer Service, we arrived at 4pm (were not greeted)... More 

Helpful?
Thank hopethehelperdog
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I was visiting for a wedding. The wedding reception was held at this Quality Inn. During the reception a individual was trying to come into the banquet room where our event was held. The manager Chris Francisco kindly escorted the gentleman away from our event. While walking the guest to the room the individual evidently got upset and attempted to... More 

Helpful?
Thank pete_1567
Francisco_Chris, Manager at Quality Inn Roanoke Airport, responded to this review

Pete, Thank you for taking the time to write a review about your time with us at Quality Inn Roanoke Airport. First and foremost I am very happy to hear that you enjoyed our recently renovated hotel rooms. A lot of out guests enjoy the new flooring and all the additional upgrades of the room. (See Previous Reviews) Pete, I... More 

Portsmouth, Virginia
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This review is more about the service than the building. The building is okay, the room was okay. The ONLY reason we booked here was for the shuttle service to the airport as it was in close proximity. The shuttle to the hotel from the airport worked out, but when asked about a morning shuttle back to the airport we... More 

Helpful?
Thank Natalie K
Francisco_Chris, Manager at Quality Inn Roanoke Airport, responded to this review

Natalie, This infuriates me to hear of the situation you experience with my hotel staff. I made several attempts to try and pull your reservation but did not have any luck in doing so. The staff here at Quality Inn know our routine of how the shuttle works, I will definitely be bringing this up in our next staff meeting... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

It is a good quant hotel in this grade.Clean and quiet ,staff nice and polite.Breakfast was good. We spent one night in this hotel with tours, Turns out this is our best hotel in our shirty trip.we change hotel very night.Some of them is horrible.Dirty sheets,bugs...You can't imaging....

Helpful?
Thank R7469XRamyc
Francisco_Chris, Manager at Quality Inn Roanoke Airport, responded to this review

Dear Guest, Thank you so much for taking the time to write a review about your recent stay with us. We certainly are not perfect, but we really care and try our hardest to catch and fix any issues prior to renting any of our rooms to our valued guests. Unfortunately that doesn't always happen. My staff will be very... More 

Zanesville, Ohio
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This was an overnight, 1/2 way point on our trip to Myrtle Beach. Couldn't have asked for a better experience. The location was clean and very safe. The room was also very good--loved the non carpeted floors, the king bed was super comfy, the AC worked perfectly, a fridge and microwave were automatically included---it was a comfy stay. There are... More 

Helpful?
Thank mckee4843
Francisco_Chris, Manager at Quality Inn Roanoke Airport, responded to this review

Mckee4843, Thank you for taking time to leave us a review about your stay, We value all feedback good and bad. We know that you have options when stopping in our beautiful Roanoke Valley, I am really appreciative that you chose us! Thank you for staying with us and I hope that we can see you again in the future.... More 

Williamsport, Maryland, United States
Level Contributor
70 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed August 20, 2016 via mobile

Outside does not look like picture here..sign was either removed or fell off, hallways are stained possibly pet urine and smelled like smoke in the non smoking room. Room was clean, air conditioning unit was very noisy.

Helpful?
Thank Laura G
Francisco_Chris, Manager at Quality Inn Roanoke Airport, responded to this review

Laura, Thank you so much for taking the time to leave us a review about your stay. You noticed that our sign fallen off too? We occasionally get some really bad rain storms accompanied with high winds. The sign sure did blow off and shattered. I'm very happy and proud to say that our Amazing maintenance department ordered a replacement... More 

Dansville, New York
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 10, 2016 via mobile

Outside it looks very nice, also the lobby. The rooms are average. Our bathroom light had no cover and was exposed, the fire alarm had been painted over when the popcorn ceiling was done. The bathroom is so small you have to almost step in the tub to close the door. Breakfast was disappointing. The only edible was the eggs,... More 

Helpful?
Thank TriLan
Francisco_Chris, Manager at Quality Inn Roanoke Airport, responded to this review

Dear Guest, Thank you for taking the time to leave a review about your experience at our hotel. I have to say that I am quite disappointed to of the experience you had during your recent stay with us. On a good note, we have replaced the light cover in the bathroom. It is very unfortunate that our bathrooms are... More 

1 review
5 of 5 stars Reviewed July 27, 2016 via mobile

Had a very nice stay, everyone was very friendly, room was clean and comfy, also very affordable. Plus you get free hot breakfast with plenty assortment. I had read some bad reviews about this motel, and I can't believe people complain. I mean yes it is a 2.5 star motel, not 5 star people...so if you want a perfect room,... More 

Helpful?
Thank Michelle75Wills
Francisco_Chris, Manager at Quality Inn Roanoke Airport, responded to this review

Michelle75Wills, What a kind review :) I really appreciate you taking the time to visit trip advisor and let all our fellow travelers know what they can expect when staying at our Quality Inn Roanoke Airport. We do work very hard to provide all of our guests with a clean, affordable but also memorable experience. We hope that you will... More 

Staten Island
Level Contributor
112 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed July 24, 2016

I would like to thank the wonderful girls at front desk they could not have been more helpful. Since they renovated this hotel things have improved 100%. The beds and towels were great and comfortable. They removed that horrible carpeting ( all CHOICE HOTELS) should do that. The breakfast was super bacon,eggs( real scrambled not old hard boiled) sausage, real... More 

Helpful?
1 Thank travelwithm
Francisco_Chris, Manager at Quality Inn Roanoke Airport, responded to this review

travelwithm, "THIS WAS ONE OF THE BEST QUALITY INNS EVER". Well not to brag or boast but we feel this way too :) It is very nice to hear that you enjoyed your stay, and the accommodations of our hotel. Don't you just love that we have NO carpet but hardwood flooring in the rooms. Talk about cleanliness, You can't... More 

Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 17, 2016 via mobile

Quality Inn was a very pleasant surprise. I have stayed in a few of their choice hotels, but this one is the best that I have been to. It is not a new hotel, but it has been recently renovated. When we got into the room, we are pleasantly surprised. No dingy, old rug, rather a beautiful wood finish, laminate... More 

Helpful?
2 Thank Gunars C
Francisco_Chris, Manager at Quality Inn Roanoke Airport, responded to this review

Gunars, Thank you for taking time to review us in regards to your recent stay! We value all positive and negative reviews as that helps us improve in areas that better serve you (our guests). We've worked very hard to make sure the property and rooms are fully updated to suite our guests needs and expectations of our brand (QUALITY... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Laundry Service
  • Room Service
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn(R) Roanoke Airport is conveniently located off Interstate 81 ext 143 then only .5 Miles to exit 2S. Only two miles from Roanoke Regional Airport and Valley View Mall, one of Virginia's largest shopping centers. The hotel is minutes from Jefferson Center community center and historic landmark; Roanoke Civic Center convention, exhibition and cultural complex; Salem Civic Center's James E. Taliaferro Sports & Entertainment Complex and Hollins University .This Roanoke hotel is also near Dixie Caverns & Pottery Shop cave tour and Mill Mountain Zoo. The Virginia Horse Center, Smith Mountain Lake and Virginia Military Institute are within 45 miles.Sir Quality Inn Roanoke Airport guests are invited to enjoy superior amenities like:•Free 24-hour airport transportation•Free deluxe continental breakfast with hot items•Free wireless high-speed Internet access•Free weekday newspaper•Free local calls Work off the day's stress in the exercise room and relax by the large seasonal outdoor pool. This Roanoke hotel provides business travelers with rooms with spacious work areas and access to copy and fax services. Meeting and banquet facilities are available to accommodate business and meeting functions of almost any size. All rooms feature coffee makers, hair dryers, irons and ironing boards. Rooms are equipped with refrigerators and microwaves. Non-smoking and handicap accessible rooms are also offered.Guest laundry facilities and a safe are located on the property. This is a pet-friendly hotel; a stay fee is required. When visiting the Roanoke area for business or pleasure, the Quality Inn Roanoke Airport is a perfect hotel. ... more   less 

Additional Information about Quality Inn Roanoke Airport

Address: 6626 Thirlane Rd, Roanoke, VA 24019-2906 (Formerly Holiday Inn)
Location: United States > Virginia > Roanoke
Price Range: $66 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Roanoke Airport 2.5*
Number of rooms: 136
Reservation Options:
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Also Known As:
Quality Inn Roanoke Airport Hotel Roanoke
Roanoke Quality Inn
Hotel Style:
#15 Business Hotel in Roanoke
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