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Sheraton Roanoke Hotel and Conference Center

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Sheraton Roanoke Hotel and Conference Center
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651 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Roanoke Hotel and Conference Center
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Showing 647: English reviews
Radford, Virginia
Level Contributor
321 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
5 of 5 stars Reviewed July 25, 2014 via mobile

From the staff that picked me up at the airport, to the reception, the Sheraton executive lounge, everywhere the staff went out of their way to make my stay as pleasant as possible. The rooms were lovely, in fact I could not find a negative thing to say. Would highly recommend staying here. This is one place the staff really... More 

Helpful?
Thank MartinR4961
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear MartinR4961, thank you for your review and for choosing us for your accommodations. I am happy you enjoyed your stay and had a great experience with our staff. We appreciate the recommendation and look forward to seeing you again in the future. With kind regards, More 

Pittsburgh, Pennsylvania
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 22, 2014

Stayed one night at this hotel on business. The room was very clean and smelled clean. The staff was friendly and helpful. It is a somewhat large hotel, but has a small feel to it and feels secluded. There is a highend restaurant called Shula's 347 which I did not have the chance to eat at, but it was packed... More 

Helpful?
Thank samlopes
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear samlopes, Thank you for your kind review; we were pleased you enjoyed your visit with us. We hope to see you again soon and have the opportunity to try Shula's 347; we know you will really enjoy it! With kind regards, More 

Lynchburg, Virginia
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 21, 2014

Excellent place to stay. Staff were eager to help and very friendly. Accommodations were well above standard. Couldn't have asked for a better place to stay. Will definitely stay at this location again.

Helpful?
Thank Pamela J
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Pamela J, thank you for your review and for choosing us for your accommodations. I am glad you enjoyed your stay and look forward to seeing you again in the future. More 

Anderson, South Carolina
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 18, 2014

We have stayed at several Sheraton's being a SPG member but this was not one of our better experiences. Nice hotel and facilities and always very welcoming Sheraton check in, as usual, but we were shown to a room that was not ready, it had not been cleaned since the last guests. Beds unmade, trash everywhere. A genuine mistake but... More 

Helpful?
Thank hjane060
Cross Junction, Virginia
2 reviews
5 of 5 stars Reviewed July 18, 2014 via mobile

Stayed one night for business trip. My first time at Sheraton Roanoke and truly the best experience I've encountered with the Sheraton chain. I was greeted by a very friendly staff at check-in who were also efficient. Room was spacious and bed very comfortable. Loved having Starbucks and Shulas on site! Xavier Fox, who drove me to an offsite location,... More 

Helpful?
Thank Bobbi H
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Bobbi H, Thank you for the great review and recommendation. Mr. Fox is truly one of the best and we were glad you could experience his hospitality. We look forward to seeing back at the Sheraton again soon. With kind regards, More 

Pennsylvania
Level Contributor
71 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 17, 2014

We were road tripping and needed a place for our family to sleep on the way to and from our destination. The Sheraton Roanoke was a good stopping point since it was pretty close to I-81 without being right on the highway. The hotel is family friendly (kids under 5 eat breakfast free and there are TWO pools). The staff,... More 

Helpful?
Thank shootingstarbeauty
atlanta, ga
Level Contributor
48 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed July 17, 2014

The air conditioning system was very noisy. Air Cond. can be controlled by thermostat on wall but no matter what temperature you set it at the air blowing into the room was quite cold. It made a loud noise. The room was large and nicely appointed. Bedding was very nice and always clean. Bed was very comfortable. Bathroom was small... More 

Helpful?
Thank aug30
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear aug30, thank you for your comments regarding your recent visit with us. I am sorry to hear about the issues you encountered with our air conditioning system; we have taken steps to address that issue. I am glad to hear that your overall visit was enjoyable and we look forward to having you back soon. With kind regards, More 

Level Contributor
309 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed July 15, 2014 via mobile

Stay here often! Express deal I get everytime! High floors are in the trees. Literally the balcony almost touches tree! Close to mall and all things good to eat. Shulas is great dining also! Will stay here each time. 2 pools and rooms are large. Bathrooms are small but who needs 2 people in the bathroom anyway!

Helpful?
Thank BIZWITHCACHING
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Matthew B, Thank you for the nice review of our hotel. We are pleased you enjoyed your stay and dining at Shula's 347 grill. We look forward to seeing you again soon. With kind regards, More 

Victoria, Texas, United States
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 15, 2014

I needed a dog friendly hotel somewhere in Virginia for our annual road trip to Maine. This Sheraton fit the bill. The price was a bit higher than I expected, but was not totally out of line with the area. The facility itself is clean, but a bit dated. The room was comfortable and the furnishings new. But the update... More 

Helpful?
Thank Todd V
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Todd V, Thank you for your recent review and the stop over on your way to my home state. We apologize for any noise issues and have shared your comments with our team. We look forward to seeing you again soon, With kinds regards, More 

Taunton Ma
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 10, 2014

We just returned from a two night stay in the B Tower . The beds were very comfortable . Very quiet even though the hotel was booked solid. Everything went well, only complaint is the bathroom was a little small. The room was very modern and a pleasure to stay in!

Helpful?
Thank Omydarlen
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Omydarlen, Thank you for the great review of our hotel! We are pleased to hear you had a nice quiet enjoyable weekend. We hope to see you again on your next visit to the Roanoke area. With kind regards, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Sheraton Roanoke Hotel and Conference Center is a newly designed oasis of comfort and unassuming style surrounded by the majestic Blue Ridge Mountains. ... more   less 

Additional Information about Sheraton Roanoke Hotel and Conference Center

Address: 2801 Hershberger Rd NW, Roanoke, VA 24017-1941
Location: United States > Virginia > Roanoke
Price Range: $88 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Roanoke Hotel and Conference Center 3.5*
Number of rooms: 320
Reservation Options:
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Also Known As:
Sheraton Roanoke Hotel Roanoke
Hotel Style:
#10 Romantic Hotel in Roanoke
#12 Business Hotel in Roanoke
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