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Sheraton Roanoke Hotel and Conference Center

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Sheraton Roanoke Hotel and Conference Center
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671 Reviews from our TripAdvisor Community

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Showing 667: English reviews
Raleigh, North Carolina, United States
Level Contributor
3 reviews
4 of 5 stars Reviewed December 3, 2014

Having never stayed at a dog-friendly hotel, I wasn't sure what to expect. Since we had our dog with us, we could not stay at Club Level -- good news for non-pet guests! Instead, they put us on the second floor in large room with balcony which was fine. The things I liked: 1. The hotel is relatively new, so... More 

Helpful?
Thank Ellen D
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Ellen D, Thank your for your recent review of the Sheraton Roanoke. We were pleased to see you enjoyed your visit with us. We look forward to seeing you again next year! With kind regards, More 

Excel, Alabama
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 3, 2014

The stay was for rival weekend football. The outcome wasn't as we would of liked. The hotel was super nice as well as the staff at check in/out. Room $$ was reasonable and the rooms nice and comfortable. It is a pet friendly hotel but we didn't have a pet with us.

Helpful?
Thank Ivan W
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Ivan W, Thank you for your recent review. Sorry about the loss, we hope to see you again next year when your team wins! With kind regards, More 

Woodbridge, Virginia, United States
Level Contributor
186 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed December 1, 2014

I honestly only have one negative thing to say - I wish they cleaned the windows in the rooms. I stayed in a dog friendly room and the windows weren't cleaned at the bottom at all... So my dog kept trying to sniff that area the whole time. Other than that it was nice. Being in the "dog hallway" was... More 

Helpful?
Thank Brittani G
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Brittani G, Thank you for the nice comments regarding your recent visit to the Sheraton in Roanoke. We were please you enjoyed your stay and have taken your comments back to our team. We hope you visit us again the next time you are in the Roanoke area. With kind regards, More 

Cape Elizabeth, Maine
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 30, 2014

I"ve stayed at a ton of nice high end hotels around the world and I've stayed at a ton of dog-friendly hotels. These two are never found in the same hotel! Except here. This is the literally the nicest dog-friendly hotel I have ever stayed at. The hotel itself is very modern, well appointed and has a really great restaurant... More 

Helpful?
Thank Dan S
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Dan S, Thank you for your recent review and the great comments. Sheraton takes price in being dog friendly and we were pleased you we able to take advantage of that. We look forward to your return visit. With kind regards, More 

Atlanta, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 29, 2014

We're used to staying at nicer properties and it was great to see that we wouldn't always have to sacrifice when we had our dog. Staff was great, room was updated and nice, and the beds were very comfortable. Will look to stay here again when driving on 81.

Helpful?
Thank sundog968
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Sundog968, You and your dog are always welcome at the Sheraton. Thank you for the review and nice comments. We look forward to seeing again when you are in the Roanoke area. With kind regards, More 

Acworth, Georgia
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed November 28, 2014 via mobile

Remodel is nice. Front desk at check in was great. Room was clean and well appointed. Decided on dinner at Shula 347. Food was great! Service was so so. Came back to our room and a very loud dog was barking down the hall. Tried to get over it. Every time someone opened a door the dog went nuts. Called... More 

Helpful?
1 Thank Eric P
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Eric P, Thank you for taking the time to share feedback on your recent stay. We appreciate your honest input as we review all comments as we constantly look for new ways to improve our guests' experience. Any additional information you could forward us directly would be appreciated. We hope you will give us another opportunity so we can... More 

Virginia
Level Contributor
259 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 stars Reviewed November 23, 2014

We stayed at the Roanoke Sheraton for four nights (for a large conference) and the service was impeccable! The rooms were spacious and clean, housekeeping was spot-on all week, and the interior facility itself was updated and stylish (see photos). The amenities were perfect as well: great fitness center, business center, relaxing Club level lounge with delicious food, free wifi,... More 

Helpful?
Thank Hotrod_Hammer
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Hotrod_Hammer, Thank your for your recent review and the great comments. We were pleased your enjoyed your stay and the conference. We look forward to seeing you again the next time you are in Virginia's Blue Ridge. With kind regards, More 

Paxinos, Pennsylvania
Level Contributor
67 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 23, 2014

My husband and I first stayed at this Sheraton about 5 years ago when traveling to Tennessee. We were very impressed by the cleanliness of the entire property and the friendliness of the staff. We have returned to this hotel 4 times since our original stay. The lobby has a great fireplace; there are open areas throughout the hotel to... More 

Helpful?
Thank Diane L
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Diane L, Thank you for the great comments and are glad the Sheraton is your hotel of choice. It is our pleasure servicing you over the years and look forward to your return trip. With kind regards, More 

Hollywood, Florida
Level Contributor
72 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed November 21, 2014

I'm a business traveller and don't go to the same hotel repeatedly. I rely on clear navigation paths to efficiently manoeuver through a place. That first instance of how to find the elevators and when the restaurants are open is crucial to me feeling comfortable. Here, the directions to the elevators were to "take this hall and turn to the... More 

Helpful?
Thank bluedog66
Charleston, South Carolina
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed November 10, 2014

I recently stayed at the Sheraton Roanoke. I booked the Sheraton as I was willing to pay a little extra for a 'mainline' hotel, rather than the large hotel chains' 'small' brands. I have stayed at Sheratons numerous times...most recently at the Sheraton Times Square NYC and the Sheraton Downtown Columbia. In comparison, this hotel extremely disappointed me. I arrived... More 

Helpful?
Thank Chris M
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Chris M, Thank you for your recent comments. We were disappointed in the challenges you faced while visiting and have taken corrective action to address these concerns. We look forward to the opportunity for you to stay with us again so we can better demonstrate our commitment to success. With kind regards, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Sheraton Roanoke Hotel and Conference Center is a newly designed oasis of comfort and unassuming style surrounded by the majestic Blue Ridge Mountains. ... more   less 

Additional Information about Sheraton Roanoke Hotel and Conference Center

Address: 2801 Hershberger Rd NW, Roanoke, VA 24017-1941
Location: United States > Virginia > Roanoke
Price Range: $87 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Roanoke Hotel and Conference Center 3.5*
Number of rooms: 320
Reservation Options:
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Also Known As:
Sheraton Roanoke Hotel Roanoke
Hotel Style:
#10 Romantic Hotel in Roanoke
#12 Business Hotel in Roanoke
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