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Sheraton Roanoke Hotel and Conference Center

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Sheraton Roanoke Hotel and Conference Center
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655 Reviews from our TripAdvisor Community

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Showing 651: English reviews
Altamonte Springs, Florida
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

The first thing I notice about hotel with indoor pools is the stench of chlorine. Yikes. The room I was given was nice and full of carpet stains. Also the A/C on the top floors do not cool the room due to too much heat gain through the roof. Once I moved to a lower floor the room was acceptable... More 

Helpful?
Thank UFGator71
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

I stay in a lot of hotels, always looking for the best deal to save on the budget. The outside of the hotel is dated, but they are in the process of upgrading the rooms. The room I stayed in was very nice, and modern. The bed was very comfortable, and they had large pillows. This is a large hotel,... More 

Helpful?
Thank David B
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW via mobile

Checked in after arriving at night at a not well lit parking lot. Assigned room 711, carpet was dirty and full of stains in carpet, the shower was full of mold in the tube moldings and tube did not drain. Expecting more from a Sheraton.

Helpful?
Thank Johann G
New Milford, Connecticut
1 review
3 of 5 stars Reviewed 5 days ago NEW via mobile

We got a good deal here through groupon, or so we thought. The Lobby was clean and the fitness center was very nice. Walking by to our rooms the pool seemed to have a green tint. We were disappointed entering our rooms. Carpet was badly stained and the chair peeling very bad. Wife refused to handle hairdryer. It was filthy.... More 

Helpful?
Thank maoscar_92
Level Contributor
5 reviews
2 of 5 stars Reviewed 1 week ago via mobile

This hotel was such a disappointment. I should have listened to the recent reviews that tried to warn me not to stay here but I didn't see those until after I had already booked the room. As soon as you walk into the hotel lobby you can see that it needs a major update. It's past just the "outdated look",... More 

Helpful?
Thank Candace L
Charlotte, North Carolina
Level Contributor
71 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I have stayed at this property many times over the years. It is my go to hotel, when visiting in Roanoke. The hotel is very centrally located. Easy access on and off the interstate. Minutes from downtown and also plenty of shopping and restaurant, as well as, the airport. They have a nice Shula's steakhouse on premises, as well as,... More 

Helpful?
Thank Lv2CtheWorld
King of Prussia, Pennsylvania
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Nice place. We had some issues with the room and the staff were awesome and took care of us immediately. They are upgrading the rooms my in laws had the room next to us and it was perfect while ours was a little rough with some spots on the carpet but we were fine with that. The issue we had... More 

Helpful?
Thank Dan L
Simpsonville, South Carolina, United States
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Rarely (actually never) do I give one or two "star" rating. I travel quite a bit and realize that everyone needs an opportunity to correct an error. I was also certainly adjusting my expectations for a quick one night stay at less than $100. I would not suggest booking at this location even based upon price. 1. Check in was... More 

Helpful?
Thank Lisa H
Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

We thought we were getting a great deal on a 3 1/2 star hotel, but were very disappointed. The room did not feel clean...the carpet was gross and you could see something had been sprayed across the bathroom door. The armchair in the room was shredded. When my wife told the front desk that this was not what we'd expect... More 

Helpful?
Thank Derek B
Middletown, Ohio
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Sheraton is known for class and this one is no exception. The hotel offers no breakfast but one of the nicest exercise rooms we've seen. A nice indoor pool with hot tube, also an outside pool. (which is a little warmer than inside) the hotel is very classy. Our room was very clean and beds were very comfortable. The... More 

Helpful?
Thank Michael T
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Michael T, Thank for your recent comments, we are pleased you enjoyed your stay with us. As a full service Sheraton we do not include breakfast in the rate, but we do have Pi Kitchen available for our guests that offers a full breakfast buffet with a cook to order omelet station or a la carte ordering off a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Sheraton Roanoke Hotel and Conference Center is a newly designed oasis of comfort and unassuming style surrounded by the majestic Blue Ridge Mountains. ... more   less 

Additional Information about Sheraton Roanoke Hotel and Conference Center

Address: 2801 Hershberger Rd NW, Roanoke, VA 24017-1941
Location: United States > Virginia > Roanoke
Price Range: $87 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Roanoke Hotel and Conference Center 3.5*
Number of rooms: 320
Reservation Options:
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Also Known As:
Sheraton Roanoke Hotel Roanoke
Hotel Style:
#10 Romantic Hotel in Roanoke
#12 Business Hotel in Roanoke
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