We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Sheraton Roanoke Hotel and Conference Center

Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Sheraton Roanoke Hotel and Conference Center
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

630 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 627: English reviews
Blowing Rock, North Carolina
Level Contributor
222 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed yesterday NEW

I had a comfortable stay at this Sheraton. The front desk personnel were friendly and efficient. The property is large, long walk from parking to room. My room wasn't the cleanest; significant mold/mildew stains in the tub/shower. Long black hairs in the tub. Balcony was very dirty. Bed was very comfortable. Great air conditioning. Good TV. Good wi-fi. Plenty of... More 

Helpful?
Thank travelingbillbury
Dallas, Texas
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

When we arrived here we were met by Xavier Lafayette Fox. He is the most gracious ambassador that this hotel has. If you need anything, he will make it happen. The room was top notch. My wife and I cannot say enough about Shula's 347 restaurant located within the building. We had our anniversary dinner there and it was perfect... More 

Helpful?
Thank RFoley44
Monticello, Florida
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I flew in for a conference and was impressed by the driver of the hotel van which arrived promptly after I called. The van's interior is a bit worn but the drive was quick and pleasant. The room was nice and clean. Weird design of the bathroom door but loaded with electric outlets, a hidden fridge and coffee/tea pot. The... More 

Helpful?
Thank DianeXXXX
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear DianeXXXX, Thank you for your nice comments regarding our hotel and van driver. It was very nice to hear our staff took great care of you during your business trip. We look forward to having you back at the Sheraton Roanoke Hotel and Conference Center again soon. With kind regards, More 

Siloam
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked the Sheraton Roanoke due to the price point and I have always enjoyed staying at Sheraton. The carpets are stained and coming loss in hallway. The 1st room they put us in there was a dog barking in the next room every time we moved ( thats how thin the walls are), also a funny smell in the hallway... More 

Helpful?
Thank JFleshSiloam
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear JFleshSiloam, Thank you for your comments regarding your recent visit with us. I am sorry to hear about the issues you encountered. We are taking steps to correct your concerns regarding the pool(s). In regards to the noise, our hotel was designed to allow air to flow below the doors to provide each guest room with ventilation, which does... More 

Fort Myers, Florida
Level Contributor
135 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We had a very pleasant experience at this hotel. We stayed here July 4th weekend and the hotel seemed surprisingly empty. It was very quiet and peaceful. The hotel staff that we interacted with were all friendly and helpful. Our room overlooked the beautiful courtyard and was quite nice. As other reviewers have stated the bathroom, although nice, was rather... More 

Helpful?
Thank Phillitravels
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Phillitravels, Thank you for your review and nice comments. We are glad you enjoyed your stay and we look forward to seeing you again on our next visit to Roanoke. With Kind Regards, More 

London, United Kingdom
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We a party of two couples stayed here for three nights, whilst on a road trip in the USA we were visiting family locally Our room was dreary and dated but we were tired after a long journey so accepted it. On arrival I commented to my husband that the swimming pool did not look good it looked a bit... More 

Helpful?
Thank Mary T
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Mary T, I want to apologize for your most recent visit. Our staff is committed to the success of this property and a desire to exceed all of our guest expectations. We do have plans to fix some of the concerns you have noted, unfortunately these big under-goings take more time than we would like. I do hope your... More 

Tilton, New Hampshire
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed one night checking in about 11PM, the front desk only had one employee working which made checking in take about 15 minutes. The room was clean besides all the dust... for some reason it seemed like this room hadn't been used in months. There were cobwebs in the corner of the room and a coating of dust on... More 

Helpful?
Thank Corey A
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Corey A, Thank you for staying at the Sheraton RoanokeHotel and Conference Center. I am very glad to hear that you enjoyed our staff’s friendly service. We have reviewed your comments with our team as we continually look for ways to improve our guests' experience. We hope to see you in the future when your travels bring you back... More 

Chicago, Illinois
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The greeting when we pulled up was excellent. We were attended to promptly and pleasantly. The bell man was more than helpful and made us feel very welcome. The front desk experience was also very nice. However while waiting to check in we began to notice the "run down" condition of the hotel. Dirty and worn carpet, old and worn... More 

Helpful?
Thank mmull1947
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear mmull1947, Thank you for your comments regarding your recent visit with us. I am sorry to hear about the issues you encountered. We are taking steps to correct your concerns as those things are important to us as well. I do hope you give us another opportunity to demonstrate our commitment as we continue to improve our property. With... More 

Illinois
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Had a reservation at the Hampton in downtown Roanoke but they cancelled on us. So Sheraton was our second choice, most of the other hotels were booked. Must be a last resort for alot of people. The room itself was ok. The fan on the A/C was very loud. Bathroom extremely small but everything was clean. The common areas in... More 

Helpful?
Thank reneedm
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear reneedm, I want to apologize for your stay on your most recent visit. Our staff is committed to the success of this property and we are disappointed we did not meet your expectations. We have discussed this as a team and are focused on improving these areas. We do hope your next stay with us will better demonstrate our... More 

Virginia
Level Contributor
126 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is in a great location and accessible to all in the valley. The rooms were very clean and the beds were comfortable. The staff was very friendly especially the shuttle driver Mr. Fox. The food was also good but a bit over priced.

Helpful?
Thank Hacker31
Matt R, General Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Dear Hacker31, Thank you for your recent comments regarding your visit to the Sheraton Roanoke. We are pleased you enjoyed and were well taken care of by our staff. We look forward to seeking you again soon. With Kind Regards, More 

Questions? Get answers from hotel staff and past guests. Ask a question

97 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (86)
Viewed
Dining (2)
Viewed
Room/Suite (20)
Viewed
Bathroom (8)
Viewed
Hotel & Grounds (4)
Viewed
Business Center/Function Rooms (2)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (2)
Viewed
Other (47)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (1)
Viewed
Dining (2)
Viewed
Pool/Beach Area (1)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Roanoke hotels
0.5 mi away
Hampton Inn & Suites Roanoke Airport
0.3 mi away
BEST WESTERN PLUS Inn at Valley View
3.2 mi away
The Hotel Roanoke & Conference Center, Curio Collection by Hilton
Show Prices
Show Prices
Show Prices
0.4 mi away
Hyatt Place Roanoke
Hyatt Place Roanoke
#9 of 39 in Roanoke
4.0 of 5 stars 376 reviews
4.0 mi away
Cambria Hotel & Suites
Cambria Hotel & Suites
#4 of 39 in Roanoke
4.5 of 5 stars 652 reviews
5.6 mi away
Hilton Garden Inn Roanoke
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Sheraton Roanoke Hotel and Conference Center is a newly designed oasis of comfort and unassuming style surrounded by the majestic Blue Ridge Mountains. ... more   less 

Additional Information about Sheraton Roanoke Hotel and Conference Center

Address: 2801 Hershberger Road, Roanoke, VA 24017
Location: United States > Virginia > Roanoke
Price Range: $121 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Roanoke Hotel and Conference Center 3.5*
Number of rooms: 320
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Priceline, Groupon, Expedia, Travelocity, Odigeo, Starwood and Jetsetter so you can book your Sheraton Roanoke Hotel and Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Roanoke Hotel Roanoke
Hotel Style:
#10 Romantic Hotel in Roanoke
#12 Business Hotel in Roanoke
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay