Blue Ridge Hotel and Conference Center
974 reviews
#22 of 37 Hotels in Roanoke
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2801 Hershberger Rd NW, Roanoke, VA 24017-1941
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Room & Suite (115)
Dining (6)
About
#22 of 37 hotels in Roanoke
Location
Cleanliness
Service
Value
The Blue Ridge Hotel and Conference Center is a newly designed oasis of comfort and unassuming style surrounded by the majestic Blue Ridge Mountains.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Parking
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English
Location
Full view
Contact
2801 Hershberger Rd NW, Roanoke, VA 24017-1941
Getting there
Rental CarsSee rental cars from $31/day
974Reviews7Q+A100Room tips
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Popular mentions
While driving 2,200 miles from Flagstaff to DC, the male half of IllyCoffeeDrinkers and one of our kids pulled off I-40 and spent a December Tuesday night here. On the positive side we found this hotel to have a friendly and helpful staff, a very spacious and impressive fitness center, and nice looking indoor and outdoor pools. Our double queen room was very large, nicely decorated and very clean with comfortable beds and pillow, high quality towels, a large desk, a coffee maker, a refrigerator, a blow drier and a large closet (photos attached). The room’s heater fan was a bit loud and the room could be upgraded by adding more outlets near the beds, a comfortable sitting chair with a back instead of a stool, and a television that can be easily seen from both beds. The biggest downside of this hotel is the very disappointing breakfast. The setting was unpleasant with limited lighting and the selection of foods, both hot and cold, was far fewer than what many of their competitors regularly offer. For example, their main choices for hot food were only scrambled eggs and biscuits. The management of this hotel regularly monitors their reviews, so we hope they take this review and similar reviews to heart and up their breakfast game. Overall, the room and setting were very nice, the breakfast seems to be their Achilles heel. Our bottom line, for the price we would not stay here again until they improve their breakfast. If you found this review helpful and/or our photos helpful or pleasing, we hope you will click the “helpful/thank you” button. Those of us who write detailed reviews appreciate the feedback and it encourages us to write additional reviews for everyone’s consideration. Thank you.…
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Date of stay: December 2019
Location
Service
Sleep Quality
2 Helpful votes
Helpful
The staff at this hotel was absolutely amazing to work with while trying to plan a trip for a high school volleyball team. I would highly recommend it to anyone traveling by themselves, with family or with a large group. They were extremely accommodating. The rooms were beautiful and clean. I could not be more pleased with this hotel.
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Date of stay: November 2019Trip type: Traveled on business
Value
Location
Service
Helpful
Response from steve c, General Manager at Blue Ridge Hotel and Conference Center
Responded Nov 27, 2019
We appreciate that you have taken the time to share your experience. The team at the Blue Ridge Hotel make every effort to meet and whenever possible exceed our guest’s expectations. Thank you for choosing us while visiting the City of Roanoke.
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This hotel is mind blowing because it has many facilities like in room bar,very nice staff and very cooperative with customers.I love to visit there.very nice hotel for holiday in raonake so you should visit there.
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Date of stay: July 2019Trip type: Traveled with family
1 Helpful vote
Helpful
Response from d1vine, Guest Relations Manager at Blue Ridge Hotel and Conference Center
Responded Nov 27, 2019
Dear Pokemon x, Thank you for your compliments. We love when guests enjoy our hotel, and appreciate that you like our staff, too!
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Found this hotel last minute. Great location - close to lots of restaurants, shopping and airport. Clean rooms and bathroom was free of mold :) what a nice feeling. Great value - would definitely go back.
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Date of stay: November 2019
Helpful
Response from steve c, General Manager at Blue Ridge Hotel and Conference Center
Responded Nov 18, 2019
Thank you for taking the time to share your experience, please consider us again when in the area.
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We got what we thought was a great deal here, but quickly found out why it was so cheap. It has a 3.5 star rating on Hotwire due to the fact that when it was first built I'm sure it was very nice. But I don't think anything has been updated since the mid 90's (that includes the parking lot, carpets, and decor.) There is a spacious restaurant that is only open for the "complimentary continental breakfast" which included waffles and... nothing else. Not even fresh fruit or toast. The hallways smelled horrible - a mixture of cigarettes and dog. The sheets were a very low thread count and itchy, and the bed was an extremely hard spring mattress. Despite the Do Not Disturb sign we left on the door all day, someone came in and "straightened up." Lastly we noticed the pool had a layer of scum on it from poorly balanced chemicals. Do not fall for the high rating and cheap price. Not a good stay.…
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Date of stay: November 2019
Value
Location
Service
Room Tip: Get a room in another hotel.
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Helpful
Response from steve c, General Manager at Blue Ridge Hotel and Conference Center
Responded Nov 18, 2019
We appreciate your candid feedback and apologize that we did not meet your expectations. We are currently in the process of requesting capital improvements but we make every effort to deliver a clean and comfortable room with and emphasis and genuine customer service. As for the areas you identified we will have them addressed so to prevent a future substandard guest experience. Thank you again for your comments as this is the most helpful tool for improving our performance.
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PRICE RANGE
$109 - $145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton roanoke hotel roanoke
LOCATION
United StatesVirginiaRoanoke
NUMBER OF ROOMS
320
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Claim Your Listing Frequently Asked Questions about Blue Ridge Hotel and Conference Center
Which popular attractions are close to Blue Ridge Hotel and Conference Center?
Nearby attractions include O. Winston Link Museum (3.3 miles), Roanoke Valley Greenways (3.0 miles), and Virginia Museum of Transportation (3.1 miles).
What are some of the property amenities at Blue Ridge Hotel and Conference Center?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Blue Ridge Hotel and Conference Center?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Blue Ridge Hotel and Conference Center?
Yes, free parking is available to guests.
What are some restaurants close to Blue Ridge Hotel and Conference Center?
Conveniently located restaurants include Bread Craft, Blue Apron Restaurant and Red Rooster Bar, and Hollywood's Restaurant & Bakery.
Are there opportunities to exercise at Blue Ridge Hotel and Conference Center?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Blue Ridge Hotel and Conference Center have an airport shuttle?
Yes, Blue Ridge Hotel and Conference Center offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Blue Ridge Hotel and Conference Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Blue Ridge Hotel and Conference Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Blue Ridge Hotel and Conference Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Blue Ridge Hotel and Conference Center?
Many travelers enjoy visiting St. Andrew's Roman Catholic Church (3.1 miles) and Dilly Dally (Salem, VA) (5.0 miles).