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Holiday Inn Express Roanoke-Civic Center

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Traveler (8)
Room & Suite (5)
Dining (3)
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Overview
  • Excellent57%
  • Very good31%
  • Average10%
  • Poor1%
  • Terrible1%
Travelers talk about
“room was clean”(37 reviews)
“hi express”(5 reviews)
“pancake machine”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Family Rooms
Fitness center
2 Star Hotel
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Offers from Holiday Inn Express Roanoke-Civic Center
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Rooms
Apr 30May 1
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1 room, 2 adults, 0 children
Standard Room
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Reviews (418)
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412 results
Traveler rating
235
127
40
8
2
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LanguageEnglish
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235
127
40
8
2
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All reviewsroom was cleanhi expresspancake machinefront deskcivic centerclose to downtownblack dog salvagevery nice staythe breakfast areathe blue ridge parkwaystay there againstaff was very friendly and helpfulhot breakfastnice hotelconvenient locationoff the highwaygreat place to stay
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1 - 5 of 412 reviews
Reviewed 2 days ago

The staff at this HIE couldn't be any nicer. I think this is the first hotel I've stayed at that has decent water pressure in the shower. What a treat. Property is clean and pleasant, and you can tell the owner cares about his/her guests.More

Review collected in partnership with this hotel
Thank Sheila A
Response from Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic CenterResponded yesterday

Thank you so much for your kind words. We strive to make each guest feel like you are at home when you stay with us and I'm happy it shows. We do hope you will be back soon to visit us and enjoy more of...More

Hotel's Favorite
Reviewed January 5, 2018

This was a very nice property. We were traveling through the area at midnight and needed a room. We had intentions of leaving early the next morning. However, the beds were so comfortable and the breakfast was excellent so we didn't leave until 10. Rooms...More

Review collected in partnership with this hotel
Thank Jae E
Response from Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic CenterResponded January 8, 2018

Thank you so much for your recent review. I'm happy to see you enjoyed your stay with us. We strive to make each and every guest feel like your at home when you stay with us and I'm happy it shows. Please do come back...More

Reviewed 2 days ago via mobile

Checkin was fast, the front desk clerk William was very kind and informative about the hotel and the local area. Very small parking lot out front, there are a few parking spaces behind the hotel too. Breakfast is free and served from 6:00 until 10:00AM,...More

Thank Terrell_Lee
Response from Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic CenterResponded yesterday

Thank you so much for your recent review. I'm happy to hear you enjoyed your stay with us. Don't you just love how centrally located we are, just a few short minutes to get anywhere in Roanoke. We do hope you will be back soon...More

Reviewed 1 week ago

Hotel was okay but definitely one of the oldest HIE hotels I have stayed at. Bath rooms need renovating, especially the fan units & toilets and A/C - Heat units need to be replaced! Overall not a bad stay just could have been much more...More

Review collected in partnership with this hotel
Thank farmerjeffewing
Response from Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic CenterResponded 1 week ago

Thank you very much for you recent review. I will make sure all of our proper departments know about your concerns. We do hope you will be back soon to visit our beautiful Roanoke Valley. Sincerely, Crystal H Assistant Manager

Reviewed 1 week ago

We spent just one night, passing through, headed home after traveling for 40+ days. We wanted an affordable, guaranteed nice stay. We got it. Everything was excellent from check=in to check-out. We couldn't ask for more.More

Review collected in partnership with this hotel
Thank bjlurvey
Response from Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic CenterResponded 1 week ago

Thank you so much for your kind words. I'm happy to hear you enjoyed your stay with us and do hope you will be back soon to enjoy more of our southern hospitality. We will have those chocolate chip cookies waiting. Sincerely, Crystal H Assistant...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Center with Internet Access
Multilingual Staff
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Things to do
Fitness Center with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
$91 - $173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Roanoke
#7 Romantic Hotel in Roanoke
#8 Business Hotel in Roanoke
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$91 - $173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Roanoke
#7 Romantic Hotel in Roanoke
#8 Business Hotel in Roanoke
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (8)
Room & Suite (5)
Dining (3)
Pool & Beach (2)
Business Center & Event Rooms (1)
Questions & Answers
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thelcass
July 22, 2017|
AnswerShow all 5 answers
Response from Crystul | Property representative |
No, but we do have a safe at the front desk for your use.
0
Votes
thelcass
July 9, 2017|
AnswerShow all 6 answers
Response from Holiday Inn Exp... R | Property representative |
It is most definitely safe to walk.
2
Votes
Rshazelw
June 14, 2017|
AnswerShow all 3 answers
Response from Crystul | Property representative |
Pool hours are from 10am to 9pm
0
Votes
Room Tips
"King room is always spacious and comfortable."
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"Change nothing!"
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"Bring an air freshener and keep your socks on."
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"The hotel uses bed bug covers so there were no signs of bed bugs. The room was clean except in a couple spots..."
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