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Holiday Inn Express Roanoke-Civic Center

Traveler (15)
Room & Suite (8)
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Certificate of Excellence
Overview
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815 Gainsboro Rd NW, Roanoke, VA 24016-1409 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Family Rooms
Fitness center
2.5 Star accommodation
Additional information
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Offers from Holiday Inn Express Roanoke-Civic Center
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Rooms
Jan 27Jan 28
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (510)
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504 results
Traveler rating
286
151
54
11
2
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LanguageEnglish
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286
151
54
11
2
Show reviews that mention
All reviews cinnamon rolls room was clean pancake machine front desk hi express civic center close to downtown black dog salvage the breakfast area the blue ridge parkway very nice stay stay there again nice hotel staff was very friendly and helpful hot breakfast convenient location off the highway
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1 - 5 of 504 reviews
Reviewed 1 week ago

The facility is getting older but the staff was awesome and clean as could be! The desk people upgraded without a request because they were not very full. The breakfast was good. My wife loved the pancake machine.More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank John W
Response from Holiday Inn Exp... R, Public Relations Manager at Holiday Inn Express Roanoke-Civic CenterResponded 1 week ago

Thank you so very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback. Isn't that pancake machine just awesome! Thank you again and we...More

Reviewed 2 weeks ago via mobile

Booked this hotel because it's close to the Burgland Center for a hockey game. We stayed because we didn't want to travel home because of New Years Eve. Hotel was spotless, room was great and the hotel staff as well. Very impressed. Breakfast in the...More

Date of stay: December 2018
Thank HNL1983
Response from Holiday Inn Exp... R, Public Relations Manager at Holiday Inn Express Roanoke-Civic CenterResponded 2 weeks ago

Thank you for taking the time to review your stay with us. I am so very happy that you were pleased. We look forward to seeing you again soon. Happy New Year! Glenda L.

Reviewed 3 weeks ago

My husband and I have stayed at numerous HIE locations in different states and this was sub-par. The location is not far from the expressway and near shopping so traffic is heavy and sometimes difficult to navigate to the turn lane for the easiest entrance...More

Date of stay: October 2018
Thank JulieB360
Response from Holiday Inn Exp... R, Public Relations Manager at Holiday Inn Express Roanoke-Civic CenterResponded 3 weeks ago

Thank you so much for your candid review. We apologize your recent stay did not meet expectations. Rest assured that these issues will be addressed, as this is not up to our normal standards. We will share these with our team so that we can...More

Reviewed December 7, 2018

This was a pretty good HIE. It was strange checking in because the doors were locked, and we were directed to a little window. They then let us in. The rooms were fine. The breakfast the next day was typical and consisted of the usual...More

Date of stay: November 2018
Thank amyw2012
Response from Holiday Inn Exp... R, Guest Relations Manager at Holiday Inn Express Roanoke-Civic CenterResponded 5 weeks ago

Thank you for taking the time to review your stay with us. As an IHG Rewards Club Member, we truly value your feedback. We appreciate your comments and will share with staff so that we may better serve you. We do hope to have the...More

Reviewed December 4, 2018

Friendly staff, comfortable beds, clean bathrooms and a good choice of breakfast items made this a good place to lay our heads for a night. However - sorry but there's quite often a downside to a good review - the Room Saver books promised a...More

Date of stay: November 2018
Thank schaynu
Response from Holiday Inn Exp... R, Public Relations Manager at Holiday Inn Express Roanoke-Civic CenterResponded December 5, 2018

Thank you for your candid review. We apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. Thank you for your feedback. Sincerely Glenda L.

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About
Description
Welcome to the Holiday Inn Express- Roanoke Civic Center. We are conveniently located on the edge of Historic Downtown Roanoke, within two miles of the Center in the Square and the Farmer's Market. Located More only 1 block from the Raonke Civic Center, five minutes from the airport, and five minutes from Valley View Mall. Several restaurants within close driving distance. 13.3% Tax rate. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Breakfast Available
Business Center with Internet Access
Electric Vehicle Charging Station
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Self-Serve Laundry
Wheelchair access
Beachfront
Restaurant
Bar/Lounge
Spa
Room Service
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
92
Price range
$94 - $147 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Express Roanoke-Civic Hotel Roanoke
,
Holiday Inn Roanoke
,
Roanoke Holiday Inn
Location
United States > Virginia > Roanoke
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
92
Price range
$94 - $147 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Express Roanoke-Civic Hotel Roanoke
,
Holiday Inn Roanoke
,
Roanoke Holiday Inn
Location
United States > Virginia > Roanoke
Photos
Traveler (15)
Room & Suite (8)
Dining (3)
Pool & Beach (2)
Nearby
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Questions & Answers
Ask a question
thelcass
July 22, 2017|
AnswerShow all 5 answers
Response from Crystul | Property representative |
No, but we do have a safe at the front desk for your use.
0
Votes
thelcass
July 9, 2017|
AnswerShow all 6 answers
Response from Holiday Inn Exp... R | Property representative |
It is most definitely safe to walk.
2
Votes
Rshazelw
June 14, 2017|
AnswerShow all 3 answers
Response from Crystul | Property representative |
Pool hours are from 10am to 9pm
0
Votes
Room Tips
"The room looked clean and was comfortable, but it had a little bit of a bad smell, Not sure what it was."
ShawnT580
Aug 27, 2018
Read review
"Any room it is great."
catedratico02
Aug 19, 2018
Read review
"Costs a bit less. Decide if the time capsule is worth it and check room first. Some may be more upgraded..."
stevenlU828YH
Aug 18, 2018
Read review
"One would be as good as another"
Robertmsnz
Aug 12, 2018
Read review
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