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I recently stayed at the Quality Inn right off of Franklin Rd after coming through a snow storm the previous night. Upon arrival I saw the desk clerk Leon shoveling the sidewalk. (Very impressed). When I walked inside I was greeted by his professional attitude....More
2 Thank AJMBJM2012
Response from gmva207, General Manager at Quality Inn TanglewoodResponded March 23, 2015
Thank You for your comments about your stay with us .We are pleased that you posted comments about your stay with us.We thank you for the cooments about the great service you recieved, we appreciate your buisness and look forward to seeing you again soon.
We got a good deal on a 4-night stay at this hotel. Nothing fancy but it was clean and offered the things we like: free wifi, breakfast, and a micro-fridge. Because of the great price, I was able to overlook some of the minor things...More
1 Thank morrishj
Response from gmva207, General Manager at Quality Inn TanglewoodResponded January 12, 2015
Thank You for your buisness and your comments about you recent stay with us we look forward to seeing you again the next time you are in Roanoke.
On the upside it is convenient. However, this property is desperately in need of a renovation and repairs. The tub has a hole in the middle of it, drawers are falling apart, grout in the tile is beyond dirty, front door lock is falling off,...More
1 Thank seanmhorn
Response from gmva207, General Manager at Quality Inn TanglewoodResponded November 21, 2014
Please accept our apology , we are not pleased that you had this experience please call us at 540-989-4000 and speak with us about your stay as we are concerned about your comments.We have checked all guest room doors and all door locks are secure,...More
It looked so nice from the outside. $59.99 for a single King room was too good to be true and it was. The room smelled funny. There was mold along the wall between the bedroom and bathroom. There was only one waste can in the...More
1 Thank Pam R
Response from gmva207, General Manager at Quality Inn TanglewoodResponded November 14, 2014
Please accept our apology on your stay with us we are concerned that you were not pleased with your stay.Thank you for taking the time to post your feedback, and recognizing the good service that you did receive and your comments about the room., please...More
This is not the Ritz, but you should know that by the price. The area around the hotel isn't clean and nice, but our room was clean, big and cozy. No real complaints.....only thing is my wife didn't want to go to the car at...More
1 Thank WVhikers
Response from gmva207, General Manager at Quality Inn TanglewoodResponded October 5, 2014
Thank You for taking the time to post your comments about your recent stay here with us We are happy that you enjoyed your stay and found your room and service to be a good value.
$58 - $91 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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