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Quality Inn Tanglewood

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85 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Level Contributor
124 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed September 7, 2014 via mobile

We had reserved 3 rooms by phone..Our check in was ez & quick..My room was clean & cozy..everything (fridge/micowave/coffee maker works) nice plasma tv..room has plenty room & computer table..bath clean & plenty towels..breakfast was a good selection..parking lot nice & quiet..I like the way hotels set up on little hill...Theres a steak house next door & you get a... More 

Helpful?
1 Thank Barb J. R
gmva207, General Manager at Quality Inn Tanglewood, responded to this review

Thank you for the comments regarding your recent stay here with us. We are pleased that all 3 of your rooms were not only clean but comfortable as well. We are also happy to hear that you enjoyed the breakfast. We greatly appreciate you taking the time to leave your positive comments about your stay with us and we hope... More 

Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed September 1, 2014

Not pleased with cleanliness or quality of our room. Even the front lobby doors were disgusting. A fresh coat of paint on doors and some real scrubbing in bathroom and carpets is in order. Hot breakfast items were limited, especially compared to other Choice Hotels where we stayed during the week cruising the Blue Ridge. Lots of noise (loud voices)... More 

Helpful?
Thank Den-Kay2
gmva207, Manager at Quality Inn Tanglewood, responded to this review

We are sorry to hear that you were unhappy with your stay here with us.Please contact us at 540-989-4000 to discuus your stay as we have no information regarding this stay this will allow us to adress any complaint or issue you may have. More 

Wilmington, North Carolina
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 31, 2014

Our vehicle died and was towed to a great AAA recommended garage, quite late in the evening. The hotel nearby was the Quality Inn, where Brian was on the front desk. He was so incredibly kind, "breaking" the house rules to allow us to have our little (and very quiet dog) in the room with us. He called the hotel... More 

Helpful?
Thank ishiwho1
gmva207, Manager at Quality Inn Tanglewood, responded to this review

Thank You for your comments about your recent stay we appreciate your feedback, and for acknowledging our service as we strive to provide great customer service and accommodations at an affordable price. We look forward to seeing you again soon. More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 19, 2014

This hotel is awful!!! It needs condemned and shut down! I can't believe this is even a Choice Hotel! I've stayed in no name hotels that were way better than this!! The first room we were put in was filthy. The headboard fell off the bed as soon as my husband sat his bag on it. The back of the... More 

Helpful?
1 Thank Hworkman1980
Fairfax, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 18, 2014

We had two rooms booked months in advance for VA Tech graduation weekend (last hotel we could find). Instead of giving us two adjacent rooms, they gave us rooms at opposite ends of the hotel. One was not too disgusting, tub was not very clean, and although there was a stain on the bedspread, it looked like it had been... More 

Helpful?
2 Thank John G
Lynchburg, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 13, 2014

Came in late, just needing somewhere to sleep. The front desk clerk, Brian, was exactly the wrong combination of overly-friendly and aggressive. His demeanor was so creepy and unhinged that I was honestly afraid he was going to pay me a visit later, but instead, I was disturbed by all manner of drug-addled miscreants congregating outside all night. The room... More 

Helpful?
2 Thank Ughughugh
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 5, 2014

I had a HORRIBLE experience at Quality Inn Tanglewood. My 10 year old daughter and I were traveling alone to Roanoke (about 4 hours from home) for her Odyssey of the Mind Competition. We arrived at about 6 pm, tired after a long drive compete with severe rain storms. We got our keys and headed to the room. Upon opening... More 

Helpful?
1 Thank Catherine N
Waterloo, Canada
Level Contributor
229 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
1 of 5 stars Reviewed April 12, 2014

This was a terrible Quality Inn...if it would not have been so late and we were not so tired we would never have stayed!! The bathroom was disgusting. The floors and carpet were dirty, we never took our shoes off!! The sheets were threadbare!! We but a chair in front of the door! It was just a disaster. We thought... More 

Helpful?
2 Thank Sue H
Herndon, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 20, 2014

the bathroom was dirty...cigarette burns all over the tub...ceiling was stained..floor was dirty...I did not expect a Quality Inn to be so bad...also..man at front desk had a attitude. Will never stay there again.

Helpful?
1 Thank Donna W
patrick springs,va.
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed January 19, 2014

No other cars in parking lot., felt unsafe, no lighting outside. Travel a lot, and this one of the worst motels. No light entrance to room, several bad stains on carpet and chairs, curtains hanging off rods, molding on bath ceiling and over bed, heavy dust on lamps and furniture, sheets not fit bed, wallpaper peeling, mirror dirty, cracks in... More 

Helpful?
2 Thank yvonne b
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Quality Inn Tanglewood

Address: 3816 Franklin Rd SW, Roanoke, VA 24014-3044
Location: United States > Virginia > Roanoke
Price Range: $94 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn Tanglewood 2*
Number of rooms: 58
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Also Known As:
Quality Inn Tanglewood Hotel Roanoke
Quality Inn Roanoke
Roanoke Quality Inn
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