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Quality Inn Tanglewood

2.0 of 5
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3816 Franklin Rd. SW, Roanoke, VA 24014
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1 room 1 adult
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81 Reviews from our TripAdvisor Community

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Greensboro, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 22, 2015 via mobile

New towels somewhat quiet on back top side good breakfast I think the mattresses could use a change out to something more comfortable. Also The ice machines didn't work but signs so say they have it in office . I would stay again also Wi-Fi worked and TV was modern so bring the video streamer for extra movie options

Helpful?
Thank sweetwateripaj
Wausau, Wisconsin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 14, 2015

Hotel room was dirty and in poor repair. Bedspreads; 1 had cigarette burns in it, the other blood stains. Light did not work upon entering the room. Trim from mirror broken off, lamp shades torn and inside lining cracked, filthy carpeting, walls stained and discolored.

Helpful?
2 Thank jack40192015
gmva207, Manager at Quality Inn Tanglewood, responded to this review

Please accept our apologies for the experience you had here please contact us at 540-989-4000 so that we can assist you with any problems that you encountered during your stay. More 

Travelers are raving about these Roanoke hotels

High Point, North Carolina
Level Contributor
80 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed October 15, 2015

Having a to make a spur of the moment trip to Roanoke, and not needing luxury, I researched the options available. On finding Quality Inn at Tanglewood,with an acceptable rating and a wonderful mid week rate, I decided to give it a try, and it was a wise choice. The room and bath were large and quite clean. Having two... More 

Helpful?
Thank Don W
gmva207, Manager at Quality Inn Tanglewood, responded to this review

Thank You for your comments about your stay here with us we look forward to seeing you again soon. More 

Glendale
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed October 13, 2015

The mattress at this hotel was the most uncomfortable bed we have ever slept in in a hotel, you can actually feel the spring in the mattress poking your body, pillows were lumpy, couldn't really figure out what the filling was, the bathroom shower had mold.

Helpful?
Thank Olympia J
gmva207, Manager at Quality Inn Tanglewood, responded to this review

Please accept our apologies for the experience you had here please contact us at 540-989-4000 so that we can assist you with any problems that you encountered during your stay. More 

Lexington, North Carolina
1 review
1 of 5 stars Reviewed October 10, 2015 via mobile

This is a HORRIBLE hotel!! Cigarette burns in bedspread, no working internet, carpets are nasty and stuff is falibg apart in the room. The WORST hotel and HORRIBLE location. The interstate is right there and the stage was polite, not pleasant. I do NOT recommend this hotel.

Helpful?
Thank Mildred P
gmva207, Manager at Quality Inn Tanglewood, responded to this review

Please accept our apologies for the experience you had here please contact us at 540-989-4000 so that we can assist you with any problems that you encountered during your stay. More 

Broomall, Pennsylvania
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed October 6, 2015

Had to stay 3 nights. Changed room first night - 2nd room no better. Filthy carpets, broken drawers, ripped lampshades, mold around tub, no clock, ice machines broken, sporadic housekeeping. On plus side, new bath toilet and fixtures, new coffeemaker, refrigerator with freezer (we went to Big Lots and bought ice cube trays to make our own ice) and beds... More 

Helpful?
Thank Betsy4904
gmva207, Manager at Quality Inn Tanglewood, responded to this review

Please accept our apologies for the experience you had here please contact us at 540-989-4000 so that we can assist you with any problems that you encountered during your stay. More 

Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 3, 2015

Very soft bed. Room facing freeway was not the best room to have. Noisy. Standard free breakfast. Needs updating. Carpet in room was filthy. The dryer in the guest laundry was missing a leg, however it still worked.

Helpful?
Thank yabby12
gmva207, Manager at Quality Inn Tanglewood, responded to this review

Please accept our apologies for the experience you had here please contact us at 540-989-4000 so that we can assist you with any problems that you encountered during your stay. More 

Coventry, United Kingdom
Level Contributor
33 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed September 30, 2015 via mobile

I stayed here for I week, the Television didn't work when I arrived but it was clean and tidy, the staff are really nice and as the problems kept arising you could see the embarrassing look on they're faces when you mention anything, the breakfast was nice though.

Helpful?
Thank lee D
Level Contributor
6 reviews
1 of 5 stars Reviewed September 28, 2015

Hotel was not the best. The room okay but beds were terrible. Sheets were not the best either. Door chain on door hanging out of the wall. Did not provide any protection. Located off a busy highway and hard to get too.

Helpful?
Thank Cheryl H
Knoxville, Tennessee
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 29, 2015

This is a BAD PLACE to stay in Roanoke. I get to Roanoke about once a month to visit with family. I usually stay at the Sleep Inn down the street from this dump and will be returning there in the future. I found a rate $5 cheaper on the Internet. Sigh. I arrived about 3 pm Friday August 14.... More 

Helpful?
1 Thank Patrick H
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