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Holiday Inn Roanoke - Tanglewood

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#10 of 39 Hotels in Roanoke
Certificate of Excellence
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Holiday Inn Roanoke - Tanglewood
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383 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Roanoke - Tanglewood
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Showing 375: English reviews
Stafford, Virginia
Level Contributor
3 reviews
5 of 5 stars Reviewed October 30, 2014

I have stayed at this Hotel several times over the past few years and it has been one of the best experiences I have had. walk thru the doors and meet with a smile, had a room key in under 2 min. the staff from the desk, to the maids, and even the janitor had smiles and said hello as... More 

Helpful?
Thank Marty O
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Marty O, I am so glad that you have made this your home away from home. We are glad that we can make you feel like part of the Holiday Inn Family! Can't wait to see you and the crew again! -Alisha Peppers Front Desk Manager Holiday Inn Tanglewood.com More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 26, 2014

I attended a friend's wedding reception at this hotel and was quite pleased with the hotel. The staff members were accommodating and very pleasant. We had a great time! I would definitely visit again.

Helpful?
Thank Alisha W
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Alisha W, Thank you for the review. It's harder to please guests when they don't actually stay with us. But we appreciate your enthusiasm to come back and see us! -Alisha Peppers Front Desk Manager Holiday Inn Tanglewood More 

1 review
5 of 5 stars Reviewed October 25, 2014 via mobile

I've been coming here for 3 years on business. I have to say that this hotel is by far one of the best I've stayed at. The staff is superb. They are very friendly and know a lot about surrounding places of interest. I will continue to come here every year. I would recommend this hotel to anyone!

Helpful?
Thank Rodney T
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Rodney T, Thank you so much for your review. We enjoy having you here as well. You're more than a guest here, you're part of the Holiday Inn family! -Alisha Peppers Front Desk Manager Holiday Inn Tanglewood More 

Chesapeake, Virginia
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed October 14, 2014

I spent 3 nights here as part of a convention. My room air conditioner had to be set at 60 degrees to get the room cool. It took about 2 days to get the room comfortable. The second day, we noticed after cleaning the bathroom, the hotel staff left the cleaning rag in out clean towel rack. Later that afternoon,... More 

Helpful?
1 Thank Zach B
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Zach B, Thank you so much for your review. We were so glad to have your group in last weekend. Everyone seemed to have had a blast! I am very sorry to hear that you experienced some unfavorable issues during your stay with us. I wish we were made aware of the air conditioning issue so that we could have... More 

Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 13, 2014

We stayed at this hotel for 2 nights for a friend's wedding. The price was reasonable (it was part of their wedding block) and overall the hotel was nice. Everything in the lobby and in our room seemed clean, and the front desk staff was very friendly and got us checked in quickly. Our room was a little on the... More 

Helpful?
1 Thank jlk9r
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Jlk9r, Thank you for your review. I am glad to hear that you had a pleasant stay with us. I apologize for the air conditioning unit. I would appreciate if you could send me some information so that I know what room needs to be looked at. I hope the other wedding guests enjoined their stay such as you have.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 6, 2014

Our stay was great with outstanding customer service and the room was clean and comfortable. HK was our attendant and she did above and beyond to ensure that the room was clean!! I would stay at this property again and recommend it to others.

Helpful?
1 Thank Priscilla M
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

PriscillaM, I am glad to hear that you had an amazing stay with us. HK is a great asset to our property. Hope to see you again. More 

Chevy Chase, Maryland
Level Contributor
66 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed October 5, 2014

The Holiday Inn Tanglewood is an old property, and it shows. Rooms are cramped and dark, with a tiny window. The lobby is depressing, and the property overall lacks charm. The worst thing, however, was the quality of the mattress. My room had two double beds (NOT queen), and the mattress felt like the guest room mattress at my grandmother's... More 

Helpful?
1 Thank Scott J
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

pricelinetraveler, Thank you so much for your review, As we all know the main point of a review is to give your personal opinions about your stay at our property, and we greatly appreciate your feedback. We recently renovated our property. Some people love it, others not so much. As a manager, I wish that you had come and expressed... More 

Manchester, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 2, 2014

I booked my July stay online in June at this hotel. My credit card was charged immediately and then a week later the charge was taken off. I selected the breakfast plan to be included with my stay. When we double checked with the receptionist to make sure breakfast was included. She assured me it was. We proceeded to our... More 

Helpful?
1 Thank TessDonniez
oakwood va
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 30, 2014

this hotel I all the way on the other end of Roanoke from the airport which was about 7 miles, but its in a nice quiet neighborhood. I was welcomed at the check in desk by a nice lady and gentleman. they were friendly and good at their job. it seemed like check in only took 2 minutes until I... More 

Helpful?
Thank jeff b
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Jeffb, I am so glad that you enjoyed your stay at our property. I love to see reviews like this one! We look forward to seeing you again in the near future. More 

Walton, Kentucky
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed September 29, 2014

The room was clean and the bed was comfortable but this is an older hotel that seems to be on the decline. the air conditioner was noisy, the landscaping was full of weeds, the furniture In the common areas was dated and worn. The staff was friendly and the room rate was reasonable but I'll spring for a nicer hotel... More 

Helpful?
Thank GMZB_KY
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

I am so sorry to hear that your stay was not perfect with us. I will definitely pass on the AC issue and get that taken care of. The same goes for the landscaping issues. We have been concentrating on the inside, and I think we need to address the outside. With fall in full force, a few touches would... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Nestled in the Blue Ridge Mountains, The Holiday Inn Hotel Tanglewood-Roanoke, has the best scenic views in the Roanoke Valley. Ideally located in beautiful Southwest Roanoke, we are just 2 miles from the Blue Ridge Parkway, and conveniently located adjacent to Rte 220 and I-581, the Roanoke Civic Center, Virginia Tech, Roanoke College, Hollins University, VA Western Community College, Smith Mountain Lake, Salem Civic Center, Historic Downtown Roanoke, Carilion Hospital, Lewis Gale Hospital, and Mill Mountain. Our hotel is the perfect location for your next business meeting or convention. Complimentary business center. Relax in the lobby by the fireplace or walk next door to Tanglewood Mall for a little shopping. Join us in the Elephant Walk Restaurant for "Comfort Foods Harvested Locally" serving Breakfast, Lunch and Dinner daily. The Elephant Walk Lounge is a great place enjoy our southern brand of hospitality and enjoy your favorite game on one of our 6 Big Screen TVs. Our beautifully renovated guestrooms were designed with the business traveler in mind. Each room has plush new linens, free WIFI, two dual-line speakerphones, extra outlets, new new carpeting and fresh new look on the walls and much more. King rooms include over sized desk with ergonomic desk chairs and sleeper sofas. All guest rooms have micro-fridges, great for family travelers. Pamper yourself in one of Jacuzzi Rooms/Suites. Priority Club Members enjoy special benefits at the Holiday Inn Tanglewood - Roanoke. Such as welcome bags & complimentary continental breakfast. ... more   less 

Additional Information about Holiday Inn Roanoke - Tanglewood

Address: 4468 Starkey Rd, Roanoke, VA 24018-0611
Location: United States > Virginia > Roanoke
Price Range: $99 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Roanoke - Tanglewood 3*
Number of rooms: 196
Reservation Options:
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Also Known As:
Holiday Inn Roanoke - Tanglewood Hotel Roanoke
Holiday Inn Tanglewood
Roanoke Holiday Inn
Hotel Style:
#7 Business Hotel in Roanoke
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