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Holiday Inn Roanoke - Tanglewood

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#10 of 39 Hotels in Roanoke
Certificate of Excellence
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Holiday Inn Roanoke - Tanglewood
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389 Reviews from our TripAdvisor Community

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Showing 380: English reviews
Cypress, Texas
Level Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

Beds were somewhat comfortable. Sheets worn looking. Carpet worn looking. Bathroom dirty. Dust all along baseboard tiles. Front of tub on outside of tub dirty. Hair on and inside of tub. Wallpaper coming away from wall. Lampshade on night stand had holes in it. While on 1st floor. Worn carpet, wallpaper coming away from the walls. Staff was friendly.

Helpful?
Thank CindySG429
St James, New York
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

Facility was good and well maintained. Staff appeared friendly enough. Breakfast NOT INCLUDED. Several other HIX we stayed at all had good basic breakfasts Inc used. Very annoying. Would not stay there again.

Helpful?
Thank gtfcpa
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We had a nice 3-day stay. Location is great: safe and near lots of shops and restaurants. Hotel itself is older but rooms have been renovated. Our room had new carpet, was recently painted and bedding was clean and comfortable. Tub/shower also seemed new. Loved having Keurig in the room! Staff were friendly. Here's what we didn't care for: elevators... More 

Helpful?
Thank waaahoo33
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings Waaahoo33, Thank you so much for taking the time to generously review our hotel. We are pleased to hear that you enjoyed your stay with us and that you were able to enjoy some of the amenities that we offer. We appreciate you letting us know the few areas we can improve on. It is with feedback like yours... More 

Newport, United Kingdom
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice clean rooms but very noisy fridge.welcome from staff and good to see that a dinner buffet was available. Buffet was basic with little choice but well priced however we where not made aware that there was a extra charge for sweet or what the cost was until we received the bill.

Helpful?
Thank John S
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings John S, Thank you for taking your time to review our hotel. We are pleased to hear that you enjoyed your room and our welcoming staff. We welcome your feedback about the condition of the room refrigerator and the quality of our restaurant. It is your feedback that is considered crucial when making changes to our operations. We welcome... More 

Roanoke, Virginia
1 review
5 of 5 stars Reviewed 5 weeks ago

Rooms are clean. Food is good at restaurant. Staff is friendly and professional. Amber and castle excellent front desk reps. Friendly and quick to get you a room asap. Pool is large and clean. Coffee machines are nice in the rooms. Keurig models.

Helpful?
Thank markcannell184
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings Markcannell184, Thank you very much for your generous review of our hotel and staff. We are pleased to hear that you enjoy the amenities our hotel offers and that Amber and Vatsal make you feel well taken care of. Our staff are dedicated and consistent in serving our guests with care and a smile. We welcome you anytime as... More 

Alexandria, Virginia
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 22, 2016

I have stayed here for personal many times as it's close to family. they have wonderful front desk service; usa today which is a must for me and coffee 24/7. They also offer a wonderful pool area in the summer and plenty of meeting space. I looked into the room for a family event and the pricing and information was... More 

Helpful?
Thank Nicole R
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings Nicole R, Thank you very much for your generous review. We are pleased to hear that our hotel meets and exceeds your expectations and we are your first choice destination for business or leisure. We welcome you back anytime when you find yourself in Roanoke. Let us know if we can assist in booking your next stay. Sincerely, Jamie... More 

Charlotte, North Carolina
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 20, 2016

Got a deal on a travel website and this was close to an event we had this weekend. The hotel was PACKED with an activity in the convention hall and parking lot was full to capacity. My father is not able to walk very far and I asked about an open handicap spot and there were none available. I believe... More 

Helpful?
Thank B F
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings B.F., Thank you so much for your generous review. We are grateful that you took the time to not only review our hotel but to recognize our staff that met or exceeded your expectations. We will be sure to recognize these individuals in our next employee meeting. We welcome you back anytime as our guest in the Roanoke area.... More 

1 review
5 of 5 stars Reviewed August 17, 2016

The Hotel was really good. I stayed in Rm.138 and i didn't had any complains with it. Mattresses in the room were so good and comfortable. I would definitely prefer to stay in this hotel everytime i visit Roanoke.As specially the hotel staff was really polite, Employee named vtsal was really polite and helpful.

Helpful?
Thank Kenneth B
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings Kenneth B, Thank you very much for your generous review. We are excited to hear that your stay with us met and exceeded your expectations. We welcome you back anytime to be our guest in Roanoke. Let us know if we can assist with your next booking. Sincerely, Jamie Misztalski Front Office Manager More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 12, 2016 via mobile

Checked in to this hotel because they take dogs. The hotel definitely needs some work. Dated furniture in room, although perhaps I got a room assigned for people with pets. All in all , just ok. Expensive for value. Picture on website misleading appearing to be in the country with views of the mountains. Not so, hotel located in mass... More 

Helpful?
Thank Fran G
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings Fran G, Thank you for taking the time to review our hotel. We appreciate your feedback as it is reviews like yours that help us to make the necessary improvements towards making it a great experience for every guest. We do have plans for an update in the next coming months and are excited to have our guests return... More 

Chelmsford, United Kingdom
Level Contributor
369 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
4 of 5 stars Reviewed August 11, 2016

Stayed here overnight as part of a tour group. Room could do with an update but was clean and comfortable. Bathroom was ok and the shower was good. Food was nice but the service seemed disorganised. Pool looked good but didn't have time to use it.

Helpful?
Thank SUNTAN47
PatelR158, Front Office Manager at Holiday Inn Roanoke - Tanglewood, responded to this review

Greetings Suntan47, Thank you so much for your generous review! We are pleased to hear that you enjoyed your stay with us while traveling the country with your tour group. We have plans for an update coming up in the next couple of months and would like to welcome you back to Roanoke to see our new improvements. Let us... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Nestled in the Blue Ridge Mountains, The Holiday Inn Hotel Tanglewood-Roanoke, has the best scenic views in the Roanoke Valley. Ideally located in beautiful Southwest Roanoke, we are just 2 miles from the Blue Ridge Parkway, and conveniently located adjacent to Rte 220 and I-581, the Roanoke Civic Center, Virginia Tech, Roanoke College, Hollins University, VA Western Community College, Smith Mountain Lake, Salem Civic Center, Historic Downtown Roanoke, Carilion Hospital, Lewis Gale Hospital, and Mill Mountain. Our hotel is the perfect location for your next business meeting or convention. Complimentary business center. Relax in the lobby by the fireplace or walk next door to Tanglewood Mall for a little shopping. Join us in the Elephant Walk Restaurant for "Comfort Foods Harvested Locally" serving Breakfast, Lunch and Dinner daily. The Elephant Walk Lounge is a great place enjoy our southern brand of hospitality and enjoy your favorite game on one of our 6 Big Screen TVs. Our beautifully renovated guestrooms were designed with the business traveler in mind. Each room has plush new linens, free WIFI, two dual-line speakerphones, extra outlets, new new carpeting and fresh new look on the walls and much more. King rooms include over sized desk with ergonomic desk chairs and sleeper sofas. All guest rooms have micro-fridges, great for family travelers. Pamper yourself in one of Jacuzzi Rooms/Suites. Priority Club Members enjoy special benefits at the Holiday Inn Tanglewood - Roanoke. Such as welcome bags & complimentary continental breakfast. ... more   less 

Additional Information about Holiday Inn Roanoke - Tanglewood

Address: 4468 Starkey Rd, Roanoke, VA 24018-0611
Location: United States > Virginia > Roanoke
Price Range: $102 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Roanoke - Tanglewood 3*
Number of rooms: 196
Reservation Options:
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Also Known As:
Holiday Inn Roanoke - Tanglewood Hotel Roanoke
Holiday Inn Tanglewood
Roanoke Holiday Inn
Hotel Style:
#7 Business Hotel in Roanoke
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