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Extended Stay America - Washington, D.C. - Reston

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Extended Stay America - Washington, D.C. - Reston
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238 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Washington, D.C. - Reston
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Showing 233: English reviews
Reston, Virginia
1 review
4 of 5 stars Reviewed September 27, 2013

The hotel is very good with kitchen facility. Some points the hotel should look into is the internet connection is not that good, The internet connection is bit slow and also keeps on disconnecting frequently. One more suggestion would be to provide some scrubber for cleaning kitchen utencils. Currently they just provide liquid soap for cleaning, but a scrubber would... More 

Helpful?
Thank smwankhade
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Reston, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am pleased to hear that you like the fully-equipped kitchen in your guest room. I am sorry that you experienced issues with our free WiFi, I have contacted our internet provider to have the signal strength checked. We continually trying to work hard to... More 

1 review
5 of 5 stars Reviewed September 26, 2013

I started my stay with a week then I was so lucky to meet the best over all customer service Fares then I decided to stay for almost a month just because of him I really like the service he provides he's always there am, pm, and overnight !!!!!!!! His staff always count on him whenever there's a problem or... More 

Helpful?
Thank Alajmi1234
Manager_11525, Owner at Extended Stay America - Washington, D.C. - Reston, responded to this review

Thank you for your review of our hotel and for your continued loyalty. It is through our guests satisfaction and feedback that we are able to work everyday towards exceeding expectations and achieving new levels of service. Your comments about our associates are much appreciated. We will be sure to inform them of the hard work and dedication to making... More 

Reston, Virginia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 24, 2013

This hotel is in a great location in Reston, VA. Its less than a mile walk from Reston town center and only 100-meters from a complimentary YMCA, if you're interested in exercising. Plus, there's a Target right across the street and four restaurants within immediate 2-minutes walk: Carraba's, Chik-Fil-A, Chipotle, and a sandwich shop (I can't remember the name). While... More 

Helpful?
Thank Daniel A
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Reston, responded to this review

Daniel - I appreciate you taking the time to write a review of your experience with us. I am pleased to hear that our location and access to the YMCA were convenient for your stay. As well, I am happy that you found your room to be clean and that you enjoyed your stay at our hotel overall. We continually... More 

Reston
2 reviews
4 of 5 stars Reviewed September 20, 2013

the hotel is in a very good location with restaurants and stores around. There is a YMCA with a swimming pool and free access to hotel guests. the facility has laundry room and a patio with an outside grill. The room was clean and with all the necessary items for a good stay. the one thing that I did not... More 

Helpful?
Thank R T
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Reston, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am pleased to hear that our location and access to the YMCA were convenient for your stays. I am sorry that the carpet in your room was not to your standards. I will have a the housekeeping staff ensure that the carpet is thoroughly... More 

1 review
4 of 5 stars Reviewed September 17, 2013

Perfect for professionals close to everything. Free breakdast .. They even offer free YMCA access. Reasonable rates compared to surrounding hotels. Can't ask for more. Customer service is exceeding expectations

Helpful?
Thank SafwatIssa
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Reston, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed your stay with us . We strive to make our guests experience very positive and joyful as well as making this feel like their "home away from home". Also, I am pleased to hear that our location and grab-and-go... More 

Raleigh, North Carolina
2 reviews
5 of 5 stars Reviewed September 16, 2013

Extended Stay at Reston Washington DC area offers a wonderful service. Each and every staff member I met was very professional. Rooms were very clean and spacious. Breakfast and kitchen in the room added further glory.

Helpful?
Thank Sherry D
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Reston, responded to this review

Thank you for taking the time to post your positive feedback of your recent stay on TripAdvisor. We are pleased that you enjoyed our fantastic location in the heart of the city. Our staff is truly passionate about providing personalized and attentive service. They will be pleased to read your comments. We appreciate that you pointed out Staff , which... More 

reston
1 review
5 of 5 stars Reviewed September 15, 2013

This is a very nice hotel with everything you may need. Location is convenient, grab and go breakfast, wi-fi, laundry room is very clean, nice back yard - my child loved to play there. Room housekeeping service was excellent. I stayed there for more than 3 weeks and I was completely satisfied at all that time. The staff and management... More 

Helpful?
Thank elena k
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Reston, responded to this review

Thank you for your review of our hotel and for your continued loyalty. It is through our guests satisfaction and feedback that we are able to work everyday towards exceeding expectations and achieving new levels of service. Your comments about our associates are much appreciated. We will be sure to inform them of the hard work and dedication to making... More 

Virginia
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed September 10, 2013 via mobile

We all know D.C. can be pricey. Even in Reston you'll find all the franchise hotels like Hyatt, Marriott, etc... well into the $200/night price range. Except at the Extended Stay America in Reston, VA. No, you don't get a hot meal a la carte, no your room is not cleaned every night, and no you don't have a in-hotel... More 

Helpful?
Thank vwbeetle72jellybeen
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Reston, responded to this review

Thank you for the great review about our hotel. I look forward to sharing all of your kind comments with the entire team, especially Patrick. He does a great job and we are glad you enjoyed the service he provided. As well, I am glad you enjoyed your room and all of the amenities our hotel had to offer. Still,... More 

1 review
4 of 5 stars Reviewed September 10, 2013

The staff were very cooperative and efficient. I woul ld like to thank then all and Fares in particular for the great service they provided to us during outlet stay in the hotel. We truly felt like home. Thank you all

Helpful?
Thank Mkh_khatib
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Reston, responded to this review

We are so thrilled that you had a wonderful experience at our hotel. The staff strive to provide a great time for all of our guests, making them feel welcome throughout their stay. We are glad to hear you have been so satisfied with your stay. Thank you for sharing your experience with us. More 

Reston, Virginia
1 review
4 of 5 stars Reviewed September 8, 2013

This is a very nice location. Only minutes away from Reston Town Center, access to the Dulles toll-road leading right into Washington, DC and plenty of public transportation needs. Included is free Wi-Fi, a grab-n-go breakfast, and complimentary free access to the YMCA, which is about a 1 minute walk away. The staff at this location is Outstanding. Take the... More 

Helpful?
Thank Jeff C
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Reston, responded to this review

Jeff - Thank you for reviewing our hotel. We are delighted you were able to take advantage of our location and enjoy our amenities. We take sincere pride in providing welcoming and genuine service tailored to each individual guest and their specific needs. As you mentioned, we are passionate in going above and beyond to create the personal touch that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
About the property
  • Wheelchair access
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Self-Serve Laundry
  • Free Parking

Additional Information about Extended Stay America - Washington, D.C. - Reston

Address: 12190 Sunset Hills Rd, Reston, VA 20190-5840 (Formerly Homestead Studio Suites)
Location: United States > Virginia > Fairfax County > Reston
Price Range: $76 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Reston 2.5*
Number of rooms: 149
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Also Known As:
Homestead Studio Suites - Reston Hotel Reston
Extended Stay America Reston
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