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Hyatt Regency Reston

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1800 Presidents Street, Reston, VA 20190
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Hyatt Regency Reston
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733 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Reston
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Singapore, Singapore
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 1, 2014

I stayed in Hyatt Reston for 13 nights. The checkin to the hotel was quick. I did not have a bed and breakfast clubbed with my stay. Hence I chose to have breakfast at Panera bread located on the ground floor of the hotel. My room had a parkview. Though the room looks on to the streets, it was calm... More 

Helpful?
1 Thank LavanyaKrishnasamy
HyattRegencyReston, Director of Sales at Hyatt Regency Reston, responded to this review

Dear LavanyaKrishnasa, Thank you for your time and feedback. We truly appreciate it and take it very seriously. It is great to see you had a nice experience with the rooms, the staff and the location. All three aspects are something we strive to showcase for the hotel. The town center has more than 30 restaurants and bars and over... More 

Washington, DC
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 30, 2014

Hotel's strong point is its location, right in the middle of the Reston Town center. The lobby and restaurant are also nice. Breakfast is outstanding, definitely a cut above most hotel breakfasts. The only downside is the rooms are looking a little dated at this point. This is business hotel, although we have stayed here several times with our baby/toddler,... More 

Helpful?
1 Thank travelbud57
HyattRegencyReston, Director of Sales at Hyatt Regency Reston, responded to this review

Dear Tarvelbud57, Thank you for your time and feedback. It is important to us and we take it very seriously. We have just recently finished a full rooms renovation and hope that you will soon allow us to host you again here with your family. I am glad to see you were able to take advantage of Reston Town Center.... More 

Austin
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 27, 2014 via mobile

The hotel is in need of major renovations. The entire 15th floor smells like mildew. The AC freezes up and the room stats warm as a result. The smell is incredibly strong in multiple rooms, in the halls and the concierge lounge. It can't possibly be healthy.

Helpful?
1 Thank Gralda
HyattRegencyReston, Director of Sales at Hyatt Regency Reston, responded to this review

Dear Gradla, Thank you for your time and feedback. It is greatly appreciated. I was very surprised by your comments as we have just completed a full guest room renovation in the hotel and have received constant positive feedback. I have made sure to immediately share your concerns with our team to ensure there are no issues we are unaware... More 

Raleigh, North Carolina
Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed August 27, 2014 via mobile

This is my third time here. It is solid. They do customer service with friendly valet, bell hops, and check in reps. Very pleased with the gym. Great for biz or staying close to downtown reston. That's about it. But I need 200 words. So maybe these last few words gets me there. Let's see.

Helpful?
1 Thank AndyMay_11
HyattRegencyReston, Director of Sales at Hyatt Regency Reston, responded to this review

Dear AndyMay11, Thank you very much for time and feedback! It is great that you have stayed here a few times. We truly appreciate your business with us especially when we hear great things about our team here. They take great pride in their service as well as the property. We hope that we will have the opportunity to host... More 

Christchurch, New Zealand
Level Contributor
48 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed August 16, 2014 via mobile

We had a great three night stay here, while my husband attended a conference. The rooms were roomy, light and very clean. The staff were friendly and accomodating. Room service was great (I recommend the chocolate cheesecake!). The hotel location is fantastic and we thoroughly enjoyed our stay, except for the most frustrating pool hours. The pool is only open... More 

Helpful?
1 Thank Bullbert
HyattRegencyReston, Director of Sales at Hyatt Regency Reston, responded to this review

Dear Bullbert Christchurch, Thank you very much for your feedback. It is very valuable to us and we take it very seriously. I was very pleased to see you enjoyed our guest rooms. We have recently completed a room renovation and we have been receiving some great reviews. I do hope that your family enjoyed their stay as well. It... More 

Carlisle, Pennsylvania
Level Contributor
77 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed August 9, 2014

Welcoming smiles on the faces of nearly every staff member we encountered is the hallmark of the Hyatt Regency in Reston, VA. With almost no exception staff members were friendly, courteous, engaging, personable, and helpful. My guess is that this hotel's management treats their staff with dignity and respect. Ours was a standard room at this facility, but it would... More 

Helpful?
1 Thank Aaron H
Dustin I, Director of Sales at Hyatt Regency Reston, responded to this review

Dear Aaron H, Thank you very much for your feedback and time. Your review was very informative and it is always so nice to hear how our staff is. We take a lot of pride in our service culture as well as our facility. With Metro just opening here we have started to experience some shuttles going to and from... More 

Northern NM
Level Contributor
116 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed August 8, 2014

Let's face it; you're only staying here if you're on business or using Hyatt points. Apparently this hotel is 20-30 years old, but doesn't show it. The lobby is fantastic & it's right in Reston town square which is nice but small. My issues are all small, but they added up. The light on the desk (where you plug things... More 

Helpful?
1 Thank NMBomber
Dustin I, Director of Sales at Hyatt Regency Reston, responded to this review

Dear NMBomber, Thank you very much for your time and feedback. We take it very seriously and please know that we share it with our teams here to ensure we follow up on any areas of opportunity. Thank you for noticing the condition of the hotel as we take great pride in our facility and service. We have recently renovated... More 

Jackson, Wisconsin
Level Contributor
136 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed August 7, 2014

I was traveling for business for a long weekend and found this hotel to be a fantastic choice. I suppose at these prices, it really should be good, but this is not always the case, so I felt obligated to write a review. The rooms and common areas were very clean and modern. The beds were comfortable, although, the pillow... More 

Helpful?
1 Thank CAKS8462
Dustin I, Director of Sales at Hyatt Regency Reston, responded to this review

Dear CAKS8462, Thank you so much for taking the time to provide us your feedback. It is truly important to us and we take it very seriously. It is nice to see that you were able to utilize a lot of the amenities the hotel has to offer as well as had some time to enjoy the Reston Town Center.... More 

Chicago, Illinois
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 5, 2014

Excellent location in Reston Town Center, w/movie theatre, skating rink, public plaza w/many festivals and concerts right outside. Incredible fitness center w/cardio, machines and weights. Upscale pool, Roman spa, sun deck and sauna. Great restaurant using local ingredients and inspiration. Close to Dulles airport.

Helpful?
Thank Todd H
Dustin I, Director of Sales at Hyatt Regency Reston, responded to this review

Dear Todd H, Thank your for your time and feedback. It is very important to us! It is nice to see you had the opportunity to use a lot of the amenities we have to offer as well as Tavern64. We take great pride in our facility, location and services. Our location to Dulles Airport and unique Reston Town Center... More 

Stafford, Virginia
Level Contributor
215 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed August 5, 2014

We stayed here for a wedding and really enjoyed our room. We were on the 10th floor and had a gret view. The elevators were spacious and moved quickly. The room was clean and modern and I loved the bathtub size in the bathroom.

Helpful?
Thank biandi
Dustin I, Director of Sales at Hyatt Regency Reston, responded to this review

Dear biandi, Thank you very much for your time and feedback. It is truly appreciated! We are very pleased to hear that you enjoyed your stay. We have recently completed a guest room renovation and it is always nice to hear that it is well received. I hope y9ou had some time to experience the Reston Town Center as it... More 

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