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Sheraton Reston Hotel

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Sheraton Reston Hotel
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454 Reviews from our TripAdvisor Community

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Showing 434: English reviews
USA
Level Contributor
85 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed March 23, 2014

Recently stayed here for a business trip and I had a very mixed experience. Read to the end of this review if you'd like to hear what I observed between employees. On one hand, the room was clean and the bed was comfortable. Furnishings, paint, etc., all seem in good shape and even newer in some cases, but it doesn't... More 

Helpful?
Thank Musician47
Juilanne S, Guest Relations Manager at Sheraton Reston Hotel, responded to this review

Dear Musician47, Your feedback is much appreciated. Our priority as a diverse hotel is to strive to deliver effective communication among staff and guest. We are continuous learning and improving to better as a collective team. I hope to welcome you back to see the improvement. Stay connected, Julianne Son Guest Relation Manager More 

pittsburgh
Level Contributor
115 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed March 18, 2014

Booked my room through ParkSleepFly at an unbelievably good rate that included 14 days of free parking. (the hotel stay was much less than the cost of airport parking). Shuttles run every half hour and it takes 15 minutes to get to the airport. On return go to 2H pickup location. Hotel is very nice and has a nice bar/restaurant... More 

Helpful?
Thank techmgr1
Juilanne S, Guest Relations Manager at Sheraton Reston Hotel, responded to this review

Dear techmgr1, Thank you for providing us with your feedback. I’m glad you had a good experience at the Sheraton Reston. I look forward to having you back for any of your travel arrangements. Stay connected, Julianne Son Guest Relation Manager More 

Zurich, Switzerland
1 review
4 of 5 stars Reviewed March 18, 2014

I usually stay at this hotel for my business trip to Reston. Location is very convenient and I do not need to rent a car to go to the office or city center. The service at the reception is very pleasant and effcient. Special thanks to Sara.

Helpful?
Thank Didier D
Juilanne S, Guest Relations Manager at Sheraton Reston Hotel, responded to this review

Dear Didier D, I thank you for taking the time to provide us with the valuable feedback. It was a pleasure to be your host. Please come back and see us soon. Stay connected, Julianne Son Guest Relation Manager More 

Harrisonburg, Virginia
Level Contributor
3 reviews
5 of 5 stars Reviewed March 12, 2014

We stayed there one night and was really impressed by the experience. It's not a fancy hotel like a five-star one, but everything was very clean, and the staff was very courteous. I had a great night of sleep and left the next morning refreshed.

Helpful?
Thank Willy L
Juilanne S, Guest Relations Manager at Sheraton Reston Hotel, responded to this review

Dear Willy L, Your comment is much appreciated. We’re delighted that you had a good experience during your short stay with us. Come see us again, maybe a longer stay next time. Stay connected, Julianne Son Guest Relation Manager More 

Reston
1 review
5 of 5 stars Reviewed March 11, 2014 via mobile

Great hospitality and Sara at front office was awesome .... That's how hotels should be run instead of being petty with things like wifi, something I don't understand why even big hotels charges extortive rates! To me that's almost criminal ... Thank you for being reasonable Sheraton

Helpful?
Thank Nagib A
Juilanne S, Guest Relations Manager at Sheraton Reston Hotel, responded to this review

Dear Nagib A, Thank you for your remarks and for recognizing Sara's outstanding guest service. We appreciate you sharing your experience and we look forward for your next visit. Stay connected, Julianne Son Guest Relation Manager More 

Middletown, VA
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed March 10, 2014

We fly frequently from Washington Dulles and need to stay somewhere the night before. If at all possible we stay here as it is the best of the 5 or 6 hotels in the area in which we have stayed. It is particularly good value at the weekends--can be pricey during the week days. Very comfortable hotel; staff is friendly... More 

Helpful?
Thank pjep27
Juilanne S, Guest Relations Manager at Sheraton Reston Hotel, responded to this review

Dear pjep27, Your comment is much appreciated. Our full American breakfast is definitely worth the price and I’m glad that you enjoyed. Please come back soon. Stay connected, Julianne Son Guest Relation Manager More 

Jamestown, North Carolina
1 review
5 of 5 stars Reviewed March 10, 2014

I've stayed here over 20 times over the last 4-5 months. They remember my name, my preferences, and always make sure I'm comfortable. Maria, Sarah and Julianne have been exemplary in their service. Thanks!

Helpful?
Thank Will M
Juilanne S, Guest Relations Manager at Sheraton Reston Hotel, responded to this review

Dear Will M, Thank you for sharing your experience. We strive to create a home away from home experience to each and every single guest. I’m thrilled that we have delivered that experience. See you back at the Sheraton Reston next time! Stay connected, Julianne Son Guest Relation Manager More 

Los Angeles, California
Level Contributor
1 review
5 of 5 stars Reviewed March 5, 2014

clean, good food, great service. I'd go back there, no doubt. The location is really nice and quiet, plus there is a chili's right outside in case you're craving some yummy american style cooking. Reston, VA is a cute little place adjacent to Washington DC.

Helpful?
Thank tracym_trace
Saint Louis, Missouri
Level Contributor
4 reviews
4 of 5 stars Reviewed March 2, 2014

I am a regular at this hotel - excellent place for business, close to major businesses, a large town center, restaurants - and more than anything I love the staff here who go out of the way to ensure every small need is met satisfactorily. The rooms are comfy as well and the complimentary suite upgrades don't hurt either! I'll... More 

Helpful?
Thank anand744
Ontario
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed February 26, 2014

Reston Town Center is a local attraction for its shops, restaurants, movie theater and outdoor skating rink. Having a hotel just a convenient shuttle ride away is perfect! Sheraton Reston is a typical Sheraton, with a higher-than-average nightly rate and Internet that costs extra. However, it's location, frequent free shuttle to the Town Center and snack bar vouchers help make... More 

Helpful?
Thank AA_eh
Juilanne S, Public Relations Manager at Sheraton Reston Hotel, responded to this review

Dear Zambony_bnb Your wonderful review of our property is much appreciated. I’m glad you took advantage of our Make A Green Choice. It’s a win-win program and thank you for going green! I look forward for your next stay. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
In suburban Virginia, close to many large technology firms, the Sheraton is adjacent to a golf course and 1 mile from the shops and restaurants at Reston Town Center. Complimentary 24-hour airport transportation is provided every 30 minutes to and from Washington Dulles. Also, complimentary daily shuttle service is available within a 2-mile radius, 7 AM-10 PM (subject to availability). Lounge chairs and umbrella tables surround the seasonal outdoor pool, located in a landscaped courtyard. A self-serve business center and complimentary fitness center are accessible 24 hours. The hotel has 18 meeting/conference rooms. A computer station and Internet point are available; wireless Internet access is complimentary in the lobby area. Syrah restaurant offers American fare, the Cosmopolitan Lounge provides a bar menu and pool table, and a 24-hour sundry shop stocks Starbucks coffee and snacks. Dogs, 40 pounds or less, are allowed without surcharges. Complimentary for use during stay is the Sheraton red, white, and blue dog bed. Owners are provided with food, water bowls and temporary ID tags with hotel contact information. A pet waiver must be signed. ... more   less 

Additional Information about Sheraton Reston Hotel

Address: 11810 Sunrise Valley Dr, Reston, VA 20191-5301
Location: United States > Virginia > Fairfax County > Reston
Price Range: $98 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Reston Hotel 3.5*
Number of rooms: 301
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Also Known As:
Sheraton Reston
Reston Sheraton
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