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Sheraton Reston Hotel

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Sheraton Reston Hotel
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483 Reviews from our TripAdvisor Community

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Showing 461: English reviews
Reviewed November 7, 2014

We have stayed at the Sheraton Reston many times, especially when taking flights out of IAD Dulles. On our return in October, running 6 hours later on Paris time, we were greeted by Sarah, the cheerful receptionist who was very accomodating. Since we had visited French Morocco, she introduced us to Amine El Harchaoui, the front office manager, formerly of...

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Helpful?
Thank Jack B
Amine E, Front Office Manager at Sheraton Reston Hotel, responded to this review

Thank you for providing feedback regarding your stay at Sheraton Reston. I'm so delighted to hear that you enjoyed your time at our hotel and enjoyed our signature Sweet sleeper beds. I'm most thrilled to hear about the service you received from Sara and staff. Also, I truly enjoyed the conversation with your and your wife. I will certainly forward...

Boca Raton, Florida
Reviewed November 5, 2014 via mobile

In the few amount of days I've stayed at the hotel the staff has made me feel right at home. Their culinary, housekeeping, and front desk staff are bar none! Fantastic meeting spaces and a quaint bar and restaurant. I'd like to personally thank Amine for his hospitality and professionalism, he is a great asset to your team.

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Helpful?
1Thank Jeffrey K
Amine E, Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear , Jeffrey K We are happy to hear that you enjoyed your stay with us at Sheraton Reston, and that we surpassed your expectations overall. We appreciate you taking the time to tell us about our caring staff. I look forward to sharing your wonderful comment with every member of our hotel Family. Thank you again for taking the...

Keedysville, Maryland
Reviewed November 5, 2014

I ended up at the Sheraton because my class was cancelled. Then it was back on and I had cancelled my reservation at the other hotel. I was a bit bummed but glad to get a room here. Upon arrival I was pretty impressed by the cleanliness and look of the inside lobby. I was greeted warmly and checking in...

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Helpful?
1Thank Michael Y
Amine E, Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear Michael Y Thank you very much for your feedback regarding our hotel cleanliness and welcoming staff. At the Sheraton Reston, we are proud to deliver exceptional service for our guest and create a home-away-from home culture. We do provide complementary shuttle to and from Reston town center which is located 0.5 miles away. Thank you for your genuine feedback...

Reviewed November 4, 2014

We have not stayed at the hotel but we do eat breakfast there frequently because the breakfasts at the Sheraton are excellent. The restaurant is hosted by Consuela and service is provided by Manuel. We have also met and complimented the Chef who is, we understand, responsible for the overall operation. The service provided by Consuela and Manuel is gracious...

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Helpful?
Thank Harry B
Jessica A, Manager at Sheraton Reston Hotel, responded to this review

Thank you for your feedback. We will be pleased to pass along this thanks to or staff. We are very happy to have you dine with us during breakfast and will extend an invite for you to join us for dinner. Thank you Warmly

Reston, Virginia
Reviewed November 2, 2014

I arrived late to the airport, exhausted. Super sweet driver Haitham came at 1 am to get me and handled my excess luggage with ease. Darius was charming and informative as he checked me in. And Rashid who drove me back to the airport after my meeting, was so very helpful and efficient. Best bed, best sleep. Really great staff....

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Helpful?
Thank MJB33131
Jessica A, Manager at Sheraton Reston Hotel, responded to this review

Thank you for your feedback for your last stay. We are very pleased to hear that your experience with us has been wonderful from the begining to the end. Your praise for our associates is very much appriciated. Thank you Warmly,

George Town, Malaysia
Reviewed October 25, 2014

The Sheraton Reston seems to be mainly used as a center for seminars with 10 meeting rooms and several ball rooms. And it is certainly quite succesful for that purpose with a good service, fair quality food and reasonable rates. The bedrooms would certainly benefit from a major refurbishment, including the windows that let all the heat go through, letting...

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1Thank pmdaguet
Nottingham, Maryland
Reviewed October 23, 2014

We only stayed for the night, but we really enjoyed our stay. This hotel is conveniently located to the Dulles International Airport and we were able to leave our vehicles in their parking lot for the 20 days we were travelling.

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Thank rddiggins
London, United Kingdom
Reviewed October 17, 2014

I stayed at the hotel for a business trip. My first trip to the USA within 20 years, it was a good place to be, very welcoming hotel with tons of space for European standards. I found the food to be average though. But all services were flawless.

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Thank lothar365
Keller, Texas
Reviewed September 27, 2014

Stayed 3 nights on most recent visit to this hotel. Was glad that remodel is finally done. Hotel looks much better. The lobby and Executive Lounge are redone. Shuttle service from the airport is every 30 minutes. They also shuttle you free to a lot of places nearby including offices and restaurants. Room is very comfortable except in-room air conditioning...

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1Thank Bob S
Miami, Florida
Reviewed September 24, 2014

Interestingly, when you glance at the hotel reviews most good ones are written by serious TripAdvisor contributors..... - I wonder it's a paid job nowadays, so average hotels keep on getting good reviews..... Or am I being sarcastic? I spent two nights at the hotel, mostly because it was my first trip to Fairfax, VA and all nearby hotels were...

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Thank aj005
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
In suburban Virginia, close to many large technology firms, the Sheraton is adjacent to a golf course and 1 mile from the shops and restaurants at Reston Town Center. Complimentary 24-hour airport transportation is provided every 30 minutes to and from Washington Dulles. Also, complimentary daily shuttle service is available within a 2-mile radius, 7 AM-10 PM (subject to availability). Lounge chairs and umbrella tables surround the seasonal outdoor pool, located in a landscaped courtyard. A self-serve business center and complimentary fitness center are accessible 24 hours. The hotel has 18 meeting/conference rooms. A computer station and Internet point are available; wireless Internet access is complimentary in the lobby area. Syrah restaurant offers American fare, the Cosmopolitan Lounge provides a bar menu and pool table, and a 24-hour sundry shop stocks Starbucks coffee and snacks. Dogs, 40 pounds or less, are allowed without surcharges. Complimentary for use during stay is the Sheraton red, white, and blue dog bed. Owners are provided with food, water bowls and temporary ID tags with hotel contact information. A pet waiver must be signed. ... more   less 

Additional Information about Sheraton Reston Hotel

Address: 11810 Sunrise Valley Dr, Reston, VA 20191-5301
Location: United States > Virginia > Fairfax County > Reston
Price Range: $89 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Reston Hotel 3.5*
Number of rooms: 301
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Also Known As:
Sheraton Reston
Reston Sheraton
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Reston Hotel staff and other travelers.
8 questions
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Morgan Hill, California
Charleston, South Carolina
San Jose, California, United States
over a year ago

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Questions? Get answers from Sheraton Reston Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pay the extra money for executive access”
 of 5 bubbles 243alicial, 3 weeks ago | Read review
“We stayed in 425 facing the back. We were across from the ice machine but we never heard it.”
 of 5 bubbles LadyAutum, Feb 9, 2017 | Read review
“Since I am hearing impaired, perhaps I did not hear the noises I should...”
 of 5 bubbles 460karlk, Jan 11, 2017 | Read review
“don't book here until the chaos is over”
 of 5 bubbles 758shajahanm, Jan 5, 2017 | Read review
“Stay somewhere else”
 of 5 bubbles 5coreyc, Oct 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question