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Sheraton Reston Hotel

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Sheraton Reston Hotel
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468 Reviews from our TripAdvisor Community

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Showing 447: English reviews
Wilmington, Delaware
Level Contributor
211 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed August 7, 2014

We caught the Sheraton Reston Hotel at a time when they were redoing the club lounge. As Starwood members, we usually stay on the club lounge floor, but we were not able to access it this time. In a previous stay, the staff upgraded us to a suite, which we really appreciated. This time, it was a standard room. The... More 

Helpful?
Thank David L
Austin, Texas
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 30, 2014

The Sheraton is nice and geared towards business travelers. For instance, the bar only serves 90+ rated wines and use riedel glasses. The rooms are spacious and luxurious and the bathrooms are the nicest I have seen at a hotel. There was not a refrigerator in the room, and we didn't even think to ask about it because it seems... More 

Helpful?
Thank Tony T
Justin C, Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear Tony T, Thank you for choosing to stay at the Sheraton Reston Hotel. We value your feedback, and appreciate the time you took to review our hotel. I am glad to read that you enjoy our Sheraton Selects bar menu during your last visit. Next time you are in town on a business trip I invite you to attend... More 

North Richland Hills, Texas
Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 16, 2014

I stayed here for almost two weeks in early June for a business trip. The hotel staff was nice enough, if not a little distracted. The rooms were comfortable and pretty, free bottled water was included every day, but did not include a microwave or refrigerator, which made the long trip a little more expensive, as we couldn't store leftovers... More 

Helpful?
Thank Holly N
Justin C, Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear Holly N, Thank you for choosing to stay at the Sheraton Reston Hotel. We value your feedback, and appreciate the time you took to review our hotel. In regards to your stay, I am glad to hear that you found our staff kind and that you found Syrah a good place to have your breakfast each morning during your... More 

Tallahassee, Florida
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 28, 2014 via mobile

While on business in DC, We elected to stay at this location. It's beautifully tucked away in a appealing area. All the glitz disappeared when we checked in. The staff ruined the entire experience. They were unwelcoming and unaccommodating. After trying to ignore the rude entry we advanced to our room. Truthfully, the hotel is beautiful on site but the... More 

Helpful?
Thank Monica K
Amine E, Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear Monica K Thank you for choosing to stay at the Sheraton Reston. We value such feedback because we believe that feedback is a gift for us and an opportunity to improve our services I am happy to read that overall you like the hotel and you would recommend it to anyone who would be in the area. I’m disappointed... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 25, 2014

I sent a snack food gift basket to someone staying at this hotel early last month. The hotel staff signed for it, but the guest never received it. After investigation, I discovered that the hotel staff accidentally 'enjoyed' (their words, not mine) the gift. They ate it!! I contacted the hotel's manager to ask that something be done; it's been... More 

Helpful?
1 Thank Harry R
Richmond, Virginia
Level Contributor
243 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed June 24, 2014

Older business hotels in outlying areas like these need tourism business to help stay afloat. If you don't want to deal with a throng of tourists, foreign or otherwise, staying in the same hotel as you, especially when you are near a city known for tourism, do not stay at a mid-level hotel such as this one. Pony up and... More 

Helpful?
Thank zanypoet
Sugar Land, Texas, United States
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 24, 2014 via mobile

Stayed three nights. Hotel was fantastic!!!! Spacious rooms! Clean clean clean! Very quiet great food! Very relaxing. Would definitely stay there again:) We were with a youth tour group and the hotel was definitely set up to handle the large groups but without sacrificing the luxury feel of the hotel. It was a reasonably easy commute from DC!

Helpful?
Thank Mary S
San Diego, California
Level Contributor
84 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed June 8, 2014

I was upgraded to a large and nice suite, which I appreciated. The bed was very comfortable. Staff were friendly and competent. However, compared to a visit last year, I had a few negative impressions of the hotel. The hotel seems to cater to tour groups, and there are often tour buses idling in the back or at the entry,... More 

Helpful?
Thank rogerbowman
Justin C, Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear Mr. Bowman, Thank you for choosing to stay at the Sheraton Reston earlier this month. We value such feedback because it allows us to make future stays better. I am happy to read that our front desk team was friendly and competent, and that our newly renovated rooms were comfortable. I will talk to our housekeeping department about the... More 

Akron, Ohio
Level Contributor
127 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed June 6, 2014

We stayed here two nights for a wedding. The accommodations are what you would expect. As others have mentioned, paying for WiFi is a bore, but I had no problems with the service. Hotel was clean and quiet. Obviously an older building that need a bit of updating, but nothing too terrible. We had breakfast in their restaurant and it... More 

Helpful?
Thank BougieKnight
Justin C, Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear BougieKnight, Thank you for the feedback. It's feedback such as yours that helps us improve our service, because our goal is to WoW every guest that shares an experince with us. We hope to welcome you back to our hotel, and this time please feel free to call ahead of your stay and ask for me or any of... More 

Glen Allen, Virginia, United States
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 1, 2014

Since the Sheraton Crystal City (Arlington, VA) closed in April of this year we were looking for an alternate Sheraton to stay in for the Memorial Day Weekend. We stay in Sheratons as they are pet friendly and we take our Pug Vince with us when traveling. All of the properties in Arlington, Alexandria and Tyson's Corner VA were either... More 

Helpful?
Thank Joe M
Justin C, Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear Joe M, Thank you for taking the time to provide feedback about your stay earlier this month. Feedback such as yours is truly valued, and is priceless to us. I am happy to hear that Maria was able to guide you to our hotel on the night of your arrival, and was able to provide the exceptional service we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
In suburban Virginia, close to many large technology firms, the Sheraton is adjacent to a golf course and 1 mile from the shops and restaurants at Reston Town Center. Complimentary 24-hour airport transportation is provided every 30 minutes to and from Washington Dulles. Also, complimentary daily shuttle service is available within a 2-mile radius, 7 AM-10 PM (subject to availability). Lounge chairs and umbrella tables surround the seasonal outdoor pool, located in a landscaped courtyard. A self-serve business center and complimentary fitness center are accessible 24 hours. The hotel has 18 meeting/conference rooms. A computer station and Internet point are available; wireless Internet access is complimentary in the lobby area. Syrah restaurant offers American fare, the Cosmopolitan Lounge provides a bar menu and pool table, and a 24-hour sundry shop stocks Starbucks coffee and snacks. Dogs, 40 pounds or less, are allowed without surcharges. Complimentary for use during stay is the Sheraton red, white, and blue dog bed. Owners are provided with food, water bowls and temporary ID tags with hotel contact information. A pet waiver must be signed. ... more   less 

Additional Information about Sheraton Reston Hotel

Address: 11810 Sunrise Valley Dr, Reston, VA 20191-5301
Location: United States > Virginia > Fairfax County > Reston
Price Range: $87 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Reston Hotel 3.5*
Number of rooms: 301
Reservation Options:
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Also Known As:
Sheraton Reston
Reston Sheraton
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Reston Hotel staff and other travelers.
7 questions
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Charleston, South Carolina
over a year ago
Delaware
over a year ago

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Questions? Get answers from Sheraton Reston Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay somewhere else”
 of 5 bubbles 5coreyc, Oct 19, 2016 | Read review
“They have shuttles to take you just about everywhere which is a huge plus!”
 of 5 bubbles bryanpatton, Sep 20, 2016 | Read review
“The rooms above the loading dock can be a bit noisy at night.”
 of 5 bubbles Herself76, Aug 12, 2016 | Read review
“Club floor if u r a member”
 of 5 bubbles Norry370, Aug 11, 2016 | Read review
“none all the same”
 of 5 bubbles Gitteskovandreasen, Jul 26, 2016 | Read review
5 of 5
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