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Sheraton Reston Hotel

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11810 Sunrise Valley Drive, Reston, VA 20191
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Breakfast for 2 Included
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Sheraton Reston Hotel
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437 Reviews from our TripAdvisor Community

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Showing 420: English reviews
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This was my second visit here on business and enjoyed this vista's as much as the first, my only criticism is the menu could do with a refresh other than that location was perfect for my needs the staff always friendly and always ready to Assist and accommodate my visit as this was a multi state stay.

Helpful?
Thank Adylayton
Waldorf, Maryland
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago via mobile

I stayed here with my husband on July 9th and had a great time! The hotel was beautiful and the room was very clean. The grounds of the hotel are well maintained and you felt relaxed when you arrived. The best part of our stay was the hotel's restaurant Syrah. The restaurant is elegant and the breakfast buffet was just... More 

Helpful?
Thank TooBlessed43
Greenfield, NH
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I had a wonderful stay at this hotel. I am typically a Marriott patron, but stayed at this hotel due to a business trip. The staff was all fantastic. Sarah in particular was the sweetest most accommodating person. Raj at the bar was also wonderful. The rest of the staff (breakfast, other bar staff, and front desk) were all super... More 

Helpful?
Thank aehrenbe
Teresa L, Assistant Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear aehrenbe, Thank you for your wonderful review regarding your stay at Sheraton Reston. I will be sure to pass on the kind words you had to say about our staff members. We would love to welcome you back anytime you are in town again. Please feel free to reach out to myself or Sarah directly and we will be... More 

San Francisco, California
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The most important things I want in a hotel are a) soft beds- check! The beds at the Sheraton were great and there were lots of pillows. b) good TV- no. Outdated television- no digital channel guide. You had to actually flip through channels (gasp!) to find something to watch. c) reasonable breakfast- no. $18 for a breakfast buffet that... More 

Helpful?
Thank BostonHunter4
Teresa L, Assistant Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear BostonHunter4, We appreciate you taking time to review your stay here at Sheraton Reston, as your opinion is important to us. Firstly, I would like to apologize for the inconveniences experienced during your and your family's visit. Although we do not have a digital guide, a paper channel guide should have been provided in the rooms for ease of... More 

Virginia Beach, Virginia, United States
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

First time that I've stayed here and I was very happy. Staff was very friendly and the room was nice and spacious. I selected this hotel because my dog stayed for free. I always prefer a first floor room, but everything worked out fine. We will definitely stay here again.

Helpful?
Thank Felicia P
Teresa L, Assistant Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear Felicia P, Thank you for your time in reviewing your stay at the Sheraton Reston, as we value your input. I am glad to hear that you not only enjoyed our property, but found our facilities and staff accommodating to you needs, especially for your furry friend. We look forward to having you both back again to see us! More 

new delhi
Level Contributor
120 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were a group of 50 peoples stayed in this hotel for only one night. It is an excellent hotel. Rooms are quite big, very neat & clean. It has all the modern facilities, specially the washroom emeculate clean, sleep quality was very good. Staff was very helpful. Breakfast was also nice. But vegetarian dishes were not enough. Overall it... More 

Helpful?
Thank delhiwalaNewDelhi
Teresa L, Assistant Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear dehliwalaNewDehli (Vinod Tandon), Thank you for taking time to review your visit with us at the Sheraton Reston. I am delighted to hear that you found our facilities to be up to par with your standards and the staff helpful during your stay. I will be sure to communicate your concern for more vegetarian breakfast options to our chef... More 

Folsom, California
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This place kept missing up our rooms and reservations. We changed rooms 3 times. The staff (mostly) was friendly and apologetic for mistakes but just kept getting it wrong. We were there for four nights, and the last two were okay. The hotel needs some updating. Bathrooms have no fan so paint is peeling and bubbling from steam. Bedrooms were... More 

Helpful?
Thank jayana
Teresa L, Assistant Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear jayana, Thank you for reviewing your stay here at the Sheraton Reston, as your feedback is important to us. I recall having to move you during your stay and, again, I am very sorry for the inconvenience. I was able to address the issue that caused the error in your reservation. I have since shared your feedback with our... More 

Brewerton
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Cm on a business trip. This hotel seems to be popular with school groups visiting D.C. I found myself on the same floor with such a group. When i went to the front desk to asked to be moved away from the group, staff was very accommodating. They moved me to the club floor. Supplies were not restocked by housekeeping.... More 

Helpful?
Thank A S
Teresa L, Assistant Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear A.S., Thank you for reviewing your stay with us at the Sheraton Reston. I am glad to hear that you found our staff to be accommodating to your needs while you were here, however, I apologize that housekeeping did not restock your room supplies. If you were Making A Green Choice or if you had a Do Not Disturb... More 

Dubai, United Arab Emirates
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 1, 2016

Nightmare. Will not recommend this hotel for any traveler. Breakfast was pathetic. Extremely arrogant staff. Be ready for very rude responses. Our entire group had same experience and consciously decided not to consider this Hotel ever again. WIFI is chargeable.

Helpful?
Thank venscorp
Teresa L, Assistant Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear venscorp, Thank you for taking time to review your hotel stay with us at Sheraton Reston. I am sorry to hear that you found our staff to be arrogant and unresponsive to your needs. Please feel free to reach out to me directly to further elaborate on your experience. My email address is tluong@sheratonreston.com. The Wifi offered in the... More 

Springville, New York
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 30, 2016

Very comfortable hotel in Reston convenient for business. Restaurant has wonderful food and fantastic service by Manuel and Consuelo. Highly recommend for business or staying outside of DC. Beds are very comfortable and quiet location.

Helpful?
Thank jmf604
Teresa L, Assistant Front Office Manager at Sheraton Reston Hotel, responded to this review

Dear jmf604, Thank you for your wonderful review regarding your stay at Sheraton Reston. I am so delighted to know that you enjoyed your visit and found our location to be convenient to you. I will be sure to tell Manuel and Consuelo about your review for them. We look forward to your next stay with us. More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
In suburban Virginia, close to many large technology firms, the Sheraton is adjacent to a golf course and 1 mile from the shops and restaurants at Reston Town Center. Complimentary 24-hour airport transportation is provided every 30 minutes to and from Washington Dulles. Also, complimentary daily shuttle service is available within a 2-mile radius, 7 AM-10 PM (subject to availability). Lounge chairs and umbrella tables surround the seasonal outdoor pool, located in a landscaped courtyard. A self-serve business center and complimentary fitness center are accessible 24 hours. The hotel has 18 meeting/conference rooms. A computer station and Internet point are available; wireless Internet access is complimentary in the lobby area. Syrah restaurant offers American fare, the Cosmopolitan Lounge provides a bar menu and pool table, and a 24-hour sundry shop stocks Starbucks coffee and snacks. Dogs, 40 pounds or less, are allowed without surcharges. Complimentary for use during stay is the Sheraton red, white, and blue dog bed. Owners are provided with food, water bowls and temporary ID tags with hotel contact information. A pet waiver must be signed. ... more   less 

Additional Information about Sheraton Reston Hotel

Address: 11810 Sunrise Valley Drive, Reston, VA 20191
Location: United States > Virginia > Fairfax County > Reston
Price Range: $87 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Reston Hotel 3.5*
Number of rooms: 301
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Also Known As:
Sheraton Reston
Reston Sheraton
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