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Westin Reston Heights

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407 Reviews from our TripAdvisor Community

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Showing 397: English reviews
Fairfax Station, Virginia
Reviewed 4 days ago NEW

Stayed here over a weekend. Nice pool (indoor) and small gym. Restaurant had limited choices on their menu, but no complaints over the quality. The lobby and staff were welcoming, and the rooms were great. The mattress, comforter and pillows were especially comfy. Highly recommend this hotel.

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Helpful?
Thank Barb H
Richmond, VA
Reviewed 1 week ago

This is a nice hotel. Lobby area is very nice and staff very nice at check-in. We added an extra night, and didn't like that our keys expired the next morning so the locked. We had to go back to get new keys to get back in. The carpet in our room needed to be replaced. Had stains on them...

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Helpful?
Thank gommie
Reviewed 2 weeks ago via mobile

I've stayed at a few Westin properties, and this one is just okay compared to others. We were actually supposed to stay at their sister property across the street, the Sheraton, but we ran into an customer service issue so they moved us here. It was Christmas weekend so the place was pretty quiet. Staff were ok, room was ok,...

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Helpful?
Thank Christina D
Florida
Reviewed 3 weeks ago via mobile

Please let me start by saying that this is our third stay at this hotel in the past year. We love the location (just off the Dulles expressway and so convenient to Reston Town Center). It's dog-friendly (important to us). The rooms are lovely (standard but spacious Westin rooms). But it's the little things that apparently go unnoticed that trouble...

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Helpful?
Thank shopgirlblonde
Alexis M, Manager at Westin Reston Heights, responded to this review

Dear shopgirlblonde, Thank you for sharing your feedback. We are happy to hear we provide you with great customer service however we do apologize for the inconvenience you experienced during your stay with us. It is our goal to ensure that every guest has a relaxing and rejuvenating experience. We hope to see you again during your next visit to...

Virginia Beach, Virginia
Reviewed November 17, 2016

The property is nice and relatively clean, but its getting close to the point where it needs to be renovated and updated. The gym was very small and not very well maintained. Front desk staff seemed to spend most of their time on the phone and there were always lines waiting. The restaurant bar was very expensive for the quality...

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Helpful?
Thank BeachBum1964_10
Alexis M, Manager at Westin Reston Heights, responded to this review

Dear BeachBum1964_10, Thank you for choosing the Westin Reston Heights. We thank you for sharing your experience. We take every piece of feedback seriously and strive to meet guest expectations. We hope you stay with us again soon.

Philadelphia, Pennsylvania
Reviewed November 15, 2016 via mobile

I stayed here while in town on business. I chose the Westin because I had stayed at a Westin before and LOVED it! The bed and pillows are the most comfortable that I've ever experienced. Check in and check out were speedy. The restaurant had good food. The only thing that was disappointing was when I moved the chaise lounge...

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Helpful?
Thank justdanak
Alexis M, Manager at Westin Reston Heights, responded to this review

Dear justdanak, We want to thank you for choosing the Westin Reston Heights for your accommodations and for giving us your feedback. It's great to hear you enjoyed our hotel and I can assure you our housekeeping team as well as all other departments are here to enhance your stay. So we hope you give us another chance and come...

Marcy
Reviewed November 12, 2016 via mobile

I cannot say enough about the service of this hotel. Extremely friendly, professional staff. Room was large, clean, very comfortable bed. Everything you would expect from an SPG Hotel. And they are pet friendly which is a huge plus for us. Wine bar located right off the lobby that also serves food, inviting atmosphere, and cozy patio area with a...

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Helpful?
Thank Oaky9
Alexis M, Manager at Westin Reston Heights, responded to this review

Dear Oaky9, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are delighted to hear your stay was wonderful and that you enjoyed all our amenites. We hope to see you during your next visit to the Reston area.

Media, Pennsylvania
Reviewed November 11, 2016 via mobile

Great stay, nice bed and room. Breakfast was good. No complaints. Lovely hotel. Modern decor, and I heard the gym was great from a coworker. I was able to get a spot very close to the hotel door for parking. Although I often wondered where the additional parking was located.

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Helpful?
Thank Barbara L
Alexis M, Manager at Westin Reston Heights, responded to this review

Dear Barbara L, Thank you for sharing your feedback with fellow online viewers about your stay at the Westin Reston Heights. We are so delighted to read that you enjoyed your room and our on-site restaurant. It was great to have you here, and we hope to see you again soon.

Reviewed November 9, 2016

No complaints about this hotel. We stayed in a king suite and loved it. The bed was comfortable and the pillows were soft/medium. The sofa bed was as to be expected. Not exactly comfortable for an adult, but good enough for the kids. The bathroom was great. Glass stand up shower and a tub/shower. Very spacious. The room was clean,...

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Helpful?
Thank Vince H
Alexis M, Manager at Westin Reston Heights, responded to this review

Dear Vince H, We want to thank you for sharing your feedback and recommending our hotel to other travelers. It is gratifying for us to hear that you enjoyed our hotel. We hope you stay with us again during your next visit to the area.

Fernley, United States
Reviewed November 6, 2016

I flew in late from the West Coast. I was spending the night in Reston before heading up to Gettysburg and Philadelphia. I arrived just before Midnight. The front desk staff was outstanding!!! I noticed there were a number of college students in the lobby returning from a night out. My room was on the 7th floor and the room...

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Helpful?
Thank James Battista G
Alexis M, Manager at Westin Reston Heights, responded to this review

Dear James Battista G, We want to thank you for your recent stay at the Westin Reston Heights and we truly appreciate the feedback you have given. We are happy to hear you enjoyed your stay with us and that our team met your expectations. We hope to see you again during your next visit to the Reston area.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ideally located for business or leisure, The Westin Reston Heights is a blend of comfort and sophistication moments from Dulles International Airport and a short cab ride from our nation's capital. ... more   less 

Additional Information about Westin Reston Heights

Address: 11750 Sunrise Valley Dr, (Opening May 20, 2008), Reston, VA 20191-1404
Location: United States > Virginia > Fairfax County > Reston
Price Range: $118 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Reston Heights 4*
Number of rooms: 191
Reservation Options:
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Also Known As:
Westin Reston Heights Hotel Reston
Reston Westin
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Questions & Answers

Here's what travelers have asked, with answers from Westin Reston Heights staff and other travelers.
8 questions
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Questions? Get answers from Westin Reston Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a high floor with a view of the courtyard.”
 of 5 bubbles JamesBattistaG, Nov 6, 2016 | Read review
“Stayed on the second floor - very quiet”
  • Daisy enjoying the bed
 of 5 bubbles Shellyduchsk8s, Oct 2, 2016 | Read review
“Ask for a room with a balcony on higher floor – junior suites are extremely comfortable.”
 of 5 bubbles usembassy, Jul 23, 2016 | Read review
“Rooms facing the hotel entrance are good”
 of 5 bubbles diptir2015, Jul 15, 2016 | Read review
“Book a suite”
 of 5 bubbles MsTia79, Jun 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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