We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Reston Heights

avatar-imageavatar-imageavatar-image
Traveler (220)
Room & Suite (96)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Hotel direct offer!Earn points toward free nights.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#2 of 5 hotels in Reston
Location
4.2
Cleanliness
4.6
Service
4.2
Value
4.2
Travelers' Choice
GreenLeaders GreenPartner
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Patio
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast available
Outdoor dining area
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Interconnected rooms available
Safe
Flatscreen TV
Bath / shower
Telephone
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn points toward free nights.
4.0
671 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
The Westin Reston Heights receives mixed feedback from guests. While the rooms are often found to be comfortable and the service is regularly lauded for its professionalism, some guests have voiced concerns over outdated decor and maintenance issues. The location earns both praise for its easy highway access and criticism for limited dining options. Amenities are generally appreciated, notably the added perks for members, yet the hotel's value is questioned when compared to nearby competitors. The atmosphere is deemed welcoming, and cleanliness is a strong point, despite occasional remarks about an old cigar smell.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Professional
Amenities
Satisfactory
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
671Reviews12Q+A91Room tips
Traveler rating
  • 346
  • 186
  • 66
  • 29
  • 44
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Shen_Jackson wrote a review Feb 14
Los Altos, California296 contributions173 helpful votes
I stayed here for a few nights in business. I stayed in a junior suite and it was quite spacious and well laid out. I'd definitely recommend staying here. My only real complaint was the lack of an amenity kit in a hotel in this class. The toiletries were first rate though
Read more
Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sufian Unseri, General Manager at The Westin Reston Heights
Responded 6 days ago
Thank you for choosing The Westin Reston Heights for your recent stay. We are delighted to know that you enjoyed your visit and found our junior suite to be comfortable. I apologize for the lack of amenities offered during your stay. The situation was brought upon us due to supply chain issues we experienced. However, this issue has since been resolved. We look forward to your next visit. Thank you again!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Richard S wrote a review Jan 2024
Granite Bay, California4 contributions3 helpful votes
Absolutely pathetic levels of service. Checked in via the Marriott app the night before with a very specific request to get foam pillows, as the standard feather pillows are terribly unsupportive and always result in a bad night's sleep. They record via the app that this was completed at 11am, and the room didn't change, so I had no reason to suspect this wouldn't be done. But by the time my delayed flights finally arrived and I got to the hotel it was midnight, at which point "housekeeping was closed", so there was nothing they could do. Not even remotely the level of service I would expect from a Westin property, and everyone involved should be ashamed of what they're doing to the brand.
Read more
Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sufian Unseri, General Manager at The Westin Reston Heights
Responded 3 weeks ago
Thank you for taking the time to share your recent experience. I am disappointed to know that we did not meet your expectations. The experience you described is not characteric of our service. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. In order to prevent reoccurence, we have shared your feedback with the appropriate team members to ensure the necessary guidelines are in place for proper delivery and execution.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
avatar-image
Tina S wrote a review Dec 2023
1 contribution
My visit to Westin Heights in Reston was fabulous! Jacqueline went above and beyond to give us a warm welcome. She has exceptional customer service skills. I hope when I do stay there again, I am greeted by her presence again!!! Kudos to Jacqueline!
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sufian Unseri, General Manager at The Westin Reston Heights
Responded Jan 8, 2024
We are grateful for your complimentary remarks and we appreciate you taking the time to share your review with fellow travelers. We are pleased you enjoyed our service and amenities. We will be certain to share your positive sentiments with Jacqueline. Thank you for allowing us to be your host. We look forward to your return.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Tiffany T wrote a review Dec 2023
1 contribution
Sending out a HUGE thank you to Jacquline. Her professional courtesy, warm greeting and overall kindness guarantees we’ll be back again. The Westin is in a great location, not far from the highway and great restaurants. That’s another huge plus!
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sufian Unseri, General Manager at The Westin Reston Heights
Responded Dec 21, 2023
Thank you so much for posting such a generous review of our accommodations and elevated hospitality. It is a pleasure to know we exceeded your expectations and particularly Jacqueline provided outstanding service. We will share your compliments with her. Thank you again and look to your return.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
dadndoc wrote a review Nov 2023
Adelaide, Australia452 contributions190 helpful votes
My four night stay at the Westin was comfortable and quiet which was surprising because my room overlooked the nearby multilane toll road to Washington. Reception staff were helpful and friendly. There were several nearby food places which gave me different choices for evening meals. I enjoyed my daily runs along the nearby Washington and Old Dominion Railroad Track now converted into a scenic shared activity trail. Definitely a pleasant and relaxing stay.
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sufian Unseri, General Manager at The Westin Reston Heights
Responded Nov 15, 2023
Thank you so much for posting such a generous review of our accommodations and elevated hospitality. It is a pleasure to know we exceeded your expectations and provided outstanding service. We will share your compliments with the team. Thank you again and look to your return.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
xiomara s wrote a review Nov 2023
1 contribution
The Westin Reston is centrally located to many restaurants and stores. The property is very nice, updates and clean. The front desk staff and housekeeping were very friendly. Artzha at the front desk went above and beyond when she heard it was our anniversary. She has a bottle of Pinot Noir sent to our room with a lovely note and upgraded our room. We felt so special. We will definitely be returning.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sufian Unseri, General Manager at The Westin Reston Heights
Responded Nov 15, 2023
Thank you for taking time to post your sentiments. I am thrilled to read that you enjoyed the hotel offerings and you had an excellent stay. The team will be proud to see your comments. We look forward to becoming your hotel of choice and hope to see you soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Kelly B wrote a review Nov 2023
1 contribution
We came in for a family wedding & checked in with Jacqeline. She was kind, helpful, & friendly. She helped us with room selection, breakfast, & parking. She even talked shop with my daughter who recently started working in a hotel. We also talked briefly at check in with Oscar & then checked out with Oscar. He was friendly with an awesome sense of humor. They both made our stay more special. We had a king suite that was large and very comfortable. The bathroom was large & had both a tub & stand alone shower. Our daughters' room had 2 queen beds. It was understandably smaller, but still quite nice. We had a lovely weekend, and definitely would recommend this hotel.
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sufian Unseri, General Manager at The Westin Reston Heights
Responded Nov 15, 2023
Thank you for your review and for staying at Westin Reston Heights! I loved reading your review as our goal is to provide an exceptional experience to each of our guests, and we are pleased that Jacqueline who is a great professional and amazing colleague helped to ensure your visit was an excellent one. THANK YOU, it was our pleasure accommodating you, and we look forward to seeing you again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
John T wrote a review Nov 2023
Varanasi, India7 contributions3 helpful votes
The service at the front desk was highly professional and competent. Sasha was very helpful and a delight to work with. We asked for some additional services and also needed advice on transportation options to D.C. we got everything we needed and more. I highly recommend this Westin.!
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sufian Unseri, General Manager at The Westin Reston Heights
Responded Nov 15, 2023
We are grateful for your complimentary remarks and we appreciate you taking the time to share your review with fellow travelers. We are pleased you enjoyed our service and amenities. We will be certain to share your positive sentiments with our entre team. Thank you for allowing us to be your host as we look forward to your return.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Elizabeth F wrote a review Oct 2023
1 contribution
The hotel is very clean, comfy and welcoming. Anisa made my stay a great one. Her hospitality, knowledge of the resources in the area and assistance was the highlight of my stay. I felt welcomed and all of her recommendations were helpful!
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sufian Unseri, General Manager at The Westin Reston Heights
Responded Nov 6, 2023
Thank you for choosing Westin Reston Heights for your recent stay. We are thrilled to know that you enjoyed your visit. Our goal is to provide an exceptional experience every time for every guest. We are pleased that Anisa who is a great professional and an amazing colleague helped ensure your experience was an excellent one. Thank you again, we look forward to seeing you again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Matt S wrote a review Oct 2023
Brighton, Michigan2376 contributions688 helpful votes
The Westin was completely fine for a quick one-night stay. The hotel was large, but newer, and in very good shape. The room and bed were comfortable, and completely met my needs for a good night sleep.
Read more
Date of stay: November 2022
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Sufian Unseri, General Manager at The Westin Reston Heights
Responded Oct 17, 2023
Thank you so much for your recent stay with us and taking the time to post such a kind review! The entire team was thrilled to learn that you had a pleasant experience. Thank you again and we look forward to your return.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Reston area.
PRICE RANGE
$129 - $260 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin reston heights hotel reston, reston westin
LOCATION
United StatesVirginiaFairfax CountyReston
NUMBER OF ROOMS
191
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE WESTIN RESTON HEIGHTS $188 ($̶2̶4̶9̶) - Updated 2024 Prices & Hotel Reviews - VA

Frequently Asked Questions about The Westin Reston Heights
Which popular attractions are close to The Westin Reston Heights?
Nearby attractions include Reston Town Center (0.7 miles), Bow-Tie Cinema (0.7 miles), and Esolutionsfirst (0.6 miles).
What are some of the property amenities at The Westin Reston Heights?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Reston Heights?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at The Westin Reston Heights?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Reston Heights?
Yes, free parking is available to guests.
What are some restaurants close to The Westin Reston Heights?
Conveniently located restaurants include Fogo de Chão Brazilian Steakhouse, PassionFish Reston, and Jackson's Mighty Fine Food and Lucky Lounge.
Are there opportunities to exercise at The Westin Reston Heights?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is The Westin Reston Heights located near the city center?
Yes, it is 0.7 miles away from the center of Reston.
Are any cleaning services offered at The Westin Reston Heights?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Reston Heights?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Reston Heights offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.