Wonderful staff, friendly and helpful. Restaurant and bar are amazing - highly competent and friendly staff, Shawna is the best and Ben and Melvin complete the experience. The over all experience from the front desk staff , hotel manager and up to the room is fantastic. No detail left unchecked. Rodrigo at the front desk is always available to help and goes above and beyond.
Booked here using United airmiles for a family trip. One night stopover en route to OBX with a visit to the Udvar-Hazy Air and Space Museum. Navigation to the property was easy and parking was ample / free. Check-in was smooth and I found the room to be perfectly fine. Nothing too fancy but it didn't need to be. It was clean and up to date. Enjoyed the fitness center pool briefly. Complimentary breakfast was a nice perk of the booking. We only had 2 freebies for a party of 3, but the $15 charge for the third breakfast felt totally appropriate for what we got. Definitely would recommend for anyone in the area (it really was easy and convenient to Udvar-Hazy, which, by the way, was AWESOME) and would stay there again myself.
The hotel is nice and conveniently located to Reston Town Center. Shawna, the bartender, is awesome! She’s attentive and friendly. There’s usually regulars there to chat with and I never feel uncomfortable when flying solo. The beer selection is nice with some local brews to try and changes seasonally, along with the menu. Would definitely recommend staying here or just popping in for a drink and something to eat.
I had drinks at the hotel bar with friends that were in town visiting. We had such a great experience with the bartender Shawna. It was a busy night, and she made sure to take such great care of us and make great recommendations. My friends saw her several times during their stay and said she was fantastic each time and overall enjoyed their stay at the hotel.
My wife and I were in town and were looking for a nice place to meet up and have dinner. Settled on The Westin Reston Heights. Location is tranquil, parking is easy. Restaurant atmosphere is relaxed and spacious. Menu was surprisingly varied and the fare delivered was first rate. Of particular good note were Benjamin and his brother, who ran the bar and kitchen. They were working flat out, but never had anything other than a smile on their faces. Great service. Took time to chat in a genuine manner, without sacrificing service across the board. If I'm the HR manager at Westin Reston Heights, I'm patting myself on the back for brining on board two STARS that represent the entity in such a positive manner. This will be our "Go-To" place for meeting friends whenever we are in the area. Thanks so much!…
Stayed here for a long weekend. The hotel is classy. The staff was helpful and accomodating. There's an indoor pool and heated jacuzzi on the penthouse floor. This Westin is located near a variety of fine restaurants and stores, yet tucked away in a quiet area away a lot of traffic. Onsite free parking. Part of the Marriott Bonvoy Loyalty travel program. I recommend staying here.
Juan and the staff at the WESTIN Reston are so helpful! Had another great stay at this location. This is a great go to whenever in town. Also you have try the continental breakfast and their dinner menu. Good food and great service.
We stayed here while visiting family in the area. If you have a car, the parking situation is in an adjacent parking garage you access with elevator (in garage) then walk across outside terrace to get to entrance of hotel. Not super convenient. We had a junior suite and it was very nice and well designed. But no refrigerators in the room, which seems odd, as most hotels at least have a mini fridge. Room was nice but bathrooms sure need an update. Our shower was very dirty, looked like moldy gunk in the corners and long black hairs on the floor so not too inviting to use it. It was like they cut corners and totally did not update those when they updated the rooms. Because of that, on our most recent stay, this Summer, we chose another newer hotel in the area. Competitively priced, we did not want a dirty dated bathroom, inconvenient parking situation and no fridge in the room, so we took a pass on staying at the Reston Westin Heights. If they get the bathrooms updated, maybe we will give them a try again.…
My stay at this hotel was great. The location is perfect and it was close to my family’s house. The hotel staff is very friendly and provide excellent service. Breakfast was delicious and the coffee was great. Whether you are on business or pleasure, I totally recommend this Westin.
I stayed at the Hotel Westin for one night in August 2022 due to American Airlines rebooking me for a canceled flight. The room was very well sized, pretty, and clean. Special thanks to Matt who checked me in, they were very friendly to me, answered all my questions, despite the fact that I had been about the fortieth person that came in for a canceled flight. A super special thanks to Sergey who checked me out of the hotel, he was very friendly and asked me about my work and helped accommodate me. Would recommend :)