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When we checked in to our room, we let our 10-month-old daughter play on the floor. We were shocked when we noticed that her pajama feet were black from the carpet. We found pubic hair in the bathtub and black mold on the wall. When...More
Thank David H
Response from Robert K, Manager at Holiday Inn Express Claypool HillResponded August 23, 2016
Thank you for the taking the time to let us know about your most current experience at our Holiday Inn Express & Suites located in Claypool Hill, Virginia. Our goal is to meet your needs from a clean comfortable room to friendly staff. I can...More
After booking 3 nights online, I had difficulty with the website so called the hotel directly to add on. Wish I had just called them to begin with. Courteous and pleasant – and a better rate than online! Our room faced out the back of...More
Response from Robert K, Manager at Holiday Inn Express Claypool HillResponded August 8, 2016
Thank you your comments and suggestions you posted regarding our Holiday Inn Express & Suites in Claypool Hill, Virginia. We take pride in our hotel and staff, and our goal is to provide our guests with a clean, comfortable room and friendly service.
One of the best hotel beds I've ever slept on. Also woke up to a tasty breakfast in the morning. Wish the air conditioner was a little quiet, but the room was very cool and since the visit was in the middle of the summer...More
Thank Nathan H
Response from Robert K, Manager at Holiday Inn Express Claypool HillResponded August 3, 2016
Thank you for being our guest at our Claypool Hill, VA Holiday Inn Express & Suites. I am happy to hear your stay was a good one. Our goal is providing clean and comfortable rooms for our guests. I am glad that you enjoyed the...More
This was the first time my friend and I had stayed here. All the staff was friendly (with the exception of the Lady in the Breakfast room). I said Good morning! & she mumbled something & frowned the whole time we were there. I didn't...More
Our law firm reserved a room for an attorney and inquired about the use of a complementary conference room. We booked the two night stay and the conference room with no mention of a fee for the conference room. After checking out and being given...More
Response from Robert K, Manager at Holiday Inn Express Claypool HillResponded May 6, 2016
I would first of all like to thank you for taking the time to let us know about your most current experience at our Holiday Inn Express & Suites located in Claypool Hill, Virginia. Our goal is to meet your needs from a clean comfortable...More
The pool area was open when we stayed there in September. I don't know the current status or the answer to your question regarding microwaves and fridges. I suggest you check with the property to get the most up to date info.
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"rooms in the back offer views of the mountains - often magically misty"