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Holiday Inn Express Claypool Hill

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Holiday Inn Express Claypool Hill
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57 Reviews from our TripAdvisor Community

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Showing 57: English reviews
N.C.
Level Contributor
54 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 15, 2016

This was the first time my friend and I had stayed here. All the staff was friendly (with the exception of the Lady in the Breakfast room). I said Good morning! & she mumbled something & frowned the whole time we were there. I didn't expect a "Red carpet". (smile) but she could have been friendlier. The Breakfast choices were... More 

Helpful?
Thank babetravels
roanoke
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed May 5, 2016

Our law firm reserved a room for an attorney and inquired about the use of a complementary conference room. We booked the two night stay and the conference room with no mention of a fee for the conference room. After checking out and being given a bill for $275 for the two nights stay, the next day we received an... More 

Helpful?
Thank srbelle24014
Robert K, Manager at Holiday Inn Express Claypool Hill, responded to this review

I would first of all like to thank you for taking the time to let us know about your most current experience at our Holiday Inn Express & Suites located in Claypool Hill, Virginia. Our goal is to meet your needs from a clean comfortable room to friendly staff and I see we came up short on your visit. I... More 

Travelers are raving about these Pounding Mill hotels

Sevierville, Tennessee
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 17, 2016 via mobile

I am here quite often and the staff is very accommodating. Always will try there best to find you a room. Rooms are very clean and suites are quite large. By far the Best choice in this area. Hotel is always crowded but stays surprisingly quiet.

Helpful?
Thank ghvarney23
Robert K, Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you so much for the positive feedback you had regarding your stay at our Claypool, VA Holiday Inn Express & Suites. I am so happy to hear that you had a good time here. Our goal is providing our guests with clean, comfortable rooms with courteous, helpful service. Thank you so much for recommending our hotel in Claypool Hill. More 

VA
Level Contributor
139 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed January 13, 2016

This is a great place to stay. Rooms nice, clean, bathrooms new, and a great morning breakfast. The king room has a sofa, table and two chairs, refrig and microwave. Such a nice detail which makes the room so much more comfortable!

Helpful?
Thank VaCarol
Robert K, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you so much for the positive feedback you had regarding your stay at our Claypool, VA Holiday Inn Express & Suites. I am so happy to hear that you had a good time here. Our goal is providing our guests with clean, comfortable rooms with courteous, helpful service. Thank you so much for recommending our hotel in Claypool Hill. More 

Virginia
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 27, 2015

Recently stayed 3 nights at this hotel. Staff was very friendly and attentive. Breakfast was excellent every day. Full hot breakfast including biscuit, gravy, bacon, sausage, eggs, pancakes, cinamon rolls, fruit, yogurt, etc... Would recommend this hotel.

Helpful?
Thank Preston B
Robert K, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for being our guest at our Claypool Hill, VA Holiday Inn Express & Suites. I am happy to hear your stay was a good one. Our goal is providing clean and comfortable rooms for our guests. I am glad that you enjoyed the breakfast also. We feel a good breakfast is essential for starting your day. Again, thank... More 

Friendsville, Maryland
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 16, 2015

Excellent Place, Staff and Accommodations. Clean. Indoor pool and hot tub. good full breakfast. great pancakes. room was comfortable and wonderfully accessible. we stayed two nights with early check in and late check out

Helpful?
2 Thank gordsis
GMLegacyMGMT, General Manager at Holiday Inn Express Claypool Hill, responded to this review

What a fantastic comment you posted. We couldn’t have done a better job of advertising than your experience at our Claypool Hill, VA Holiday Inn Express & Suites. I am so happy to hear everything was great for you. Our staff prides themselves on providing our guests with a clean, comfortable room plus wonderful amenities. We also work to keep... More 

1 review
1 of 5 stars Reviewed July 28, 2015 via mobile

We had such good service from the house keepers to help us and have always had great visits until this last stay they put us in one room top floor in the back away from everything ,we asked to be moved so they put us in another room that was on third floor ,when we laid down somthing in the... More 

Helpful?
Thank Chester K
IHGCare, Guest Relations Manager at Holiday Inn Express Claypool Hill, responded to this review

Dear Chester K, Thank you for taking the time to review our property. I certainly appreciate you taking the time to bring your concerns to our attention. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making every possible effort to provide a secure and comfortable environment. It is nice to read... More 

Shreveport, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 6, 2015 via mobile

We came from Shreveport and we checked in early and our room wasn't ready and the housekeeper I think her name was sharon or shannen but she stopped what she was doing and went right to the tomorrow and cleaned it and got it ready for us we were tired and not wanting to wait really but she was very... More 

Helpful?
1 Thank hometownla
GMLegacyMGMT, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you so much for your comments about your stay with us at our Claypool Hill, VA Holiday Inn Express & Suites and for your recommendation to others to stay with us. I apologize that you had to wait for your room but glad to hear that our housekeeping staff prepared your room for you right away. I realize how... More 

Chilhowie, Virginia
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 29, 2015 via mobile

Stayed here fit the night after day surgery. I was ill from the anesthesia, my husbands back was aching from waiting around in hard wooden chairs& on concrete floors. The rooms were comfortable, the hot tub helped his back&it was a quiet room.

Helpful?
Thank Cindy A
GMLegacyMGMT, General Manager at Holiday Inn Express Claypool Hill, responded to this review

I am happy to hear that the hot tub was just what your husband needed to help his back after waiting on hard chairs. Glad we could help. Thank you so much for staying with us at our Claypool Hill, VA Holiday Inn Express, More 

Wilmington
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 26, 2015

My family stayed at this hotel because of its proximity to Grundy. The lobby and breakfast area were nice, but the rooms needed updating, especially the bathrooms. Our room had an awful odor, Disappointed.

Helpful?
Thank MaryAnn C
GMLegacyMGMT, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for staying with us at our Claypool Hill, VA Holiday Inn Express & Suites and for the feedback. I apologize for the odor in the room. This will be addressed with our housekeeping staff. Our goal is providing our guests with clean, comfortable rooms. I hope you will give us another chance to better serve you. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come enjoy the beautiful new Claypool Hill Holiday Inn Express Hotel & Suites located on US 460 & US 19. We are close to Fort Witten/Crab Orchard Museum, Southwest VA Community College, Richlands, and Grundy. Enjoy one of our mountain view rooms. We offer spacious King and queen double bedding along with 17 suites. Our feature king suite offers fireplace & hot tub. All suites have wet bar w/microwave, Refrigerator & sofa sleeper. All rooms have hairdryer, iron/board, coffee makers, speakerphones w/voice mail and high speed Internet access. Relax and unwind in our indoor pool, whirlpool. (Pool and whirlpool closed due to renovations) or exercise room featuring Nautilus equipment. We take pride in our guest service and quality. When staying in Claypool Hill, stay at the Holiday Inn Express Hotel & Suites. We look forward to seeing you. ... more   less 

Additional Information about Holiday Inn Express Claypool Hill

Address: 180 Clay Drive, Pounding Mill, VA 24637
Location: United States > Virginia > Pounding Mill
Price Range: $114 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Claypool Hill 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Holiday Inn Express Claypool Hill Hotel Pounding Mill
Holiday Inn Pounding Mill
Pounding Mill Holiday Inn
Holiday Inn Express Claypool Hill Pounding Mill, Virginia
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