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Renaissance Portsmouth-Norfolk Waterfront Hotel

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562 Reviews from our TripAdvisor Community

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Showing 554: English reviews
Greensboro, North Carolina
Level Contributor
379 reviews
203 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

The staff is very friendly - the hotel is grand but dated, decorated with 1980' colors and furnishings. Well overdue for updating and refreshing. As a platinum member I was upgraded to the Lafayette suite on the six floor - the room is rather large but goofy... It looked like a double room with single room furnishings... Finally, I've noticed... More 

Helpful?
Thank Flyby0161
Woodbridge, VA
Level Contributor
83 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Chose this hotel because of family event. This property is nice. The only problem was that the filter needed to be changed which left a foul order. Room was nice & view beautiful from the 14th floor view of the Elizabeth River & the view of Norfolk waterfront. Customer Service was EXCELLENT would stay again.

Helpful?
Thank Rochelle41
Washington DC, District of Columbia
Level Contributor
38 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed at the Renaissance for 2 nights. Hotel is older, Nice comfortable beds and pillows. Above average gym with older treadmills and nice selection of weights. Situated in Portsmouth, it's in a nice spot and you can take the ferry to Downtown Norfolk. Nice view of the ships in overhaul at BAE. Ask for a concierge lounge upgrade, they... More 

Helpful?
Thank theyanman
Mount Pleasant, South Carolina
Level Contributor
41 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I reviewed this back in 2011 and have continued to stay there a few times a year. I was there last week and must say it is in tremendous need of upkeep. Even the bathrooms downstairs need the restaurants are shabby - all of the doors under the sinks are all falling off or barely hanging on. Also if you... More 

Helpful?
Thank SusanG096
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thank you for sharing your experience at the Renaissance Portsmouth-Norfolk Waterfront Hotel through Trip Advisor. We appreciate your feedback and are delighted to inform you that our engineering team members are addressing the ice machine issue. Thank you again for your time and come visit us again soon! More 

Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This is my favorite Renaissance hotel. The style throughout the hotel is awesome, rooms are very nice / comfortable, great friendly staff, and concierge / club lounge has beautiful views. This is my go to hotel in the Norfolk area.

Helpful?
Thank BadBroncoBlues
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

What a wonderful review to share with our team! We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you so much for sharing!!! More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago via mobile

So... For starters I was not overly thrilled about going to Portsmouth. I was sent here to receive cancer treatment from Portsmouth Naval Hospital, and knew we would be displaced for several days. After checking into our hotel we were greeted by the warmth dark wood finishes a welcoming staff and a beautiful bar. Although little of our time would... More 

Helpful?
Thank Michael A
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

On behalf of Renaissance Portsmouth Hotel management and staff, thank you for providing feedback about your recent stay. Renaissance strives to ensure our guests experience the best visits possible during their travel. Look forward to meeting you during your next stay with us! More 

1 review
5 of 5 stars Reviewed 1 week ago

Had a great stay on our 17th wedding anniversary - wonderful staff, clean rooms, great breakfast and an awesome view of the harbor and downtown Norfolk. This was out second stay here, it's walking distance from the downtown and the Portsmouth amphitheater.

Helpful?
Thank Ben M
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thank you so much for sharing!!! I hope that you enjoy the rest of your summer and visit us again soon!! More 

Phillipsburg, New Jersey
Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is a Marriott property for those who like Mariotts. It is very up to date and appears to have been renovated in the recent past. Very nautical in theme. The front desk set the bar high sharing tips on where to go for dinner and things to do in the area. Then in the parking garage a manager offered... More 

Helpful?
Thank cageynot
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thanks for sharing!! Our Front Office team strives to ensure our guests experience the best visits possible during their travel. Look forward to meeting you during your next stay with us! More 

Frederick, Maryland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed for one night as a couple. We checked in at 3pm, and as a Marriott gold member staying on rewards points, I had specifically booked a concierge level room. We were on the 17th floor (the highest). I highly recommend the Norfolk skyline view though the other side is cool too with the big navy ships in port.... More 

Helpful?
Thank Chelby T
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

On behalf of Renaissance Portsmouth Hotel management and staff, please accept my apology for the missed opportunities expressed on this review. I am addressing the noted opportunities with my senior team as we speak!! More 

Suffolk, Virginia
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

I stayed at the Renaissance in Downtown Portsmouth this past Monday and checked out Tuesday 15th-16th and when i was supposed to check in at 3pm I got notified via APP my room was ready at 1pm to my surprise. I d left another Marriott property concerned being i had a 2 hour time between check in. This was great... More 

Helpful?
Thank socratesjesus
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Blending traditional elegance and modern style, our waterside Norfolk, VA area hotel in the historic downtown district of Olde Towne Portsmouth provides calming comfort and soothing relaxation. The Renaissance Portsmouth hotel boasts a hip location overlooking the vibrant, revitalized waterfront and offers stunning views of the Elizabeth River. Set above the harbor, the Portsmouth Ballroom's unique outdoor terrace, part of the 24,000 square feet of Norfolk area hotel meeting space, provides a stunning reception area sure to draw rave reviews from your guests. This updated luxurious Norfolk, Virginia area hotel also features 23 meeting rooms including a 70-seat Amphitheater. Savor the atmosphere of this waterside hotel in Portsmouth at Foggy Point Bar & Grill, presenting a selection of fresh seafood. Visitors to the area can enjoy the unique experience of taking the nearby water taxi across to many of the Norfolk business and visitor destinations including the Norfolk Naval facilities. ... more   less 

Additional Information about Renaissance Portsmouth-Norfolk Waterfront Hotel

Address: 425 Water St, Portsmouth, VA 23704-3801
Location: United States > Virginia > Portsmouth
Price Range: $114 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Portsmouth-Norfolk Waterfront Hotel 3.5*
Number of rooms: 249
Reservation Options:
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Also Known As:
Renaissance Portsmouth Hotel And Waterfront Conference Center
Renaissance Portsmouth Hotel & Waterfront Portsmouth
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