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Renaissance Portsmouth-Norfolk Waterfront Hotel

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Renaissance Portsmouth-Norfolk Waterfront Hotel
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599 Reviews from our TripAdvisor Community

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Showing 591: English reviews
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Palatka, Florida
Reviewed 2 weeks ago via mobile

We arrived on Christmas Eve to spend Christmas with our daughter who is in the coast guard. When we arrived, the first thing we noticed is that this hotel is beautiful!!! It sits right on the water with views of shipyards and the city skyline. The staff was extremely friendly. We checked in and because I signed up for Marriott...

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Helpful?
Thank duffykev36
Eagleville, Pennsylvania
Reviewed 2 weeks ago

This was a 2 night stay for business at Sentara Norfolk General Hospital. The location was convenient and beautiful - waterfront. The rooms were spacious, clean, and comfortable; the staff very friendly. Elite members are treated well here with concierge level service. On site parking garage for self-park or valet. Restaurant was not open for later evening dining, but food...

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Helpful?
Thank Tracey B
Washington DC, District of Columbia
Reviewed 2 weeks ago via mobile

I stayed here for one night. To me, there are better Renaissance hotels than this particular one. First: the good: nice decorations, live music by the front desk and restaurant, view from the room. But from my experience, three areas can be improved: 1) i called the hotel in advance inquiring a question. It just rang, rang, and rang without...

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Thank B2C2V
Kitty Hawk, North Carolina
Reviewed 3 weeks ago

This is a beautiful property and the staff has always been incredibly friendly and helpful. Clean and well appointed. The paintings in the hall must be an homage to the shipping industry, but I noted the lack of diversity in the paintings, It might be nice to salute some of the local historic blues singers that lived in the area...

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Helpful?
Thank Kay B
Baltimore, Maryland
Reviewed 3 weeks ago

This hotel is a best kept secret! Discovered last year during a business trip and decided to come back for personal trip with family. Both trips were a fantastic experience. Staff are very courteous and very accommodating. Used amenities, including the concierge level, fitness center, and the business center. Also a great location for a romantic getaway. Overlooking water with...

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Thank CarpeDiem1765
Washington
Reviewed 3 weeks ago

Overall far from what I expect a Renaissance Hotel to be. Staff were friendly but hotel is under-supported in general. Restaurant menu is very limited. I was able to order off menu items for the asking as long as related to menu items. Bar was well stocked and had comfortable seating. Restaurant was closed for later dinners. Great conference room...

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Thank O4993SOannes
Warrenton, Virginia, USA
Reviewed 3 weeks ago via mobile

I typically enjoy staying at Renaissance for their uniqueness but this hotel was under staffed. Front desk check in took forever due to one person on staff and was told there was management changes. I was traveling alone so opted for hotel restaurant which I found out was not open in the evening so you had to sit in the...

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Thank Kelly B
Richmond, Virginia
Reviewed January 23, 2017

I stayed at this hotel to attend an event hosted by sorority. Upon arrival, we were greeted by very courteous valet attendants. At the check in desk, Gabrielle was wonderful. She made sure I was satisfied with my confirmation, offered suggestions to me, and was genuinely very nice. The amenities in the hotel were outstanding, the event I attended was...

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Thank Tanya W
Norfolk, Virginia
Reviewed December 12, 2016

Good Morning, I stayed at the hotel for 2 days and it was not pleasant to say the least. Due to my gold status I was initially guaranteed an upgrade when I called two days prior but I was told that they could not give me one when I checked in. To makes things worse, I was given keys to...

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Helpful?
Thank Munachi
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

Thank you for taking the time to share your recent experience at the Renaissance Portsmouth-Norfolk Waterfront Hotel with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for...

Virginia Beach, Virginia
Reviewed December 10, 2016

This hotel has an amazing location with brilliant night time views of the Norfolk skyline and shipyards. Stayed here for an event, the food was average and event spaces were well organized. Check in was a little slow, it would have been good to have more than 1 person checking in during a busier time. The hotel room was on...

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Thank freqworld_traveller
Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront Hotel, responded to this review

As a valued guest, we appreciate your feedback and are delighted to hear your feedback. I am reviewing the arrival opportunity mentioned. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Happy Holidays!!!!

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Blending traditional elegance and modern style, our waterside Norfolk, VA area hotel in the historic downtown district of Olde Towne Portsmouth provides calming comfort and soothing relaxation. The Renaissance Portsmouth hotel boasts a hip location overlooking the vibrant, revitalized waterfront and offers stunning views of the Elizabeth River. Set above the harbor, the Portsmouth Ballroom's unique outdoor terrace, part of the 24,000 square feet of Norfolk area hotel meeting space, provides a stunning reception area sure to draw rave reviews from your guests. This updated luxurious Norfolk, Virginia area hotel also features 23 meeting rooms including a 70-seat Amphitheater. Savor the atmosphere of this waterside hotel in Portsmouth at Foggy Point Bar & Grill, presenting a selection of fresh seafood. Visitors to the area can enjoy the unique experience of taking the nearby water taxi across to many of the Norfolk business and visitor destinations including the Norfolk Naval facilities. ... more   less 

Additional Information about Renaissance Portsmouth-Norfolk Waterfront Hotel

Address: 425 Water Street, Portsmouth, VA 23704
Location: United States > Virginia > Portsmouth
Price Range: $98 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Portsmouth-Norfolk Waterfront Hotel 3.5*
Number of rooms: 249
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Also Known As:
Renaissance Portsmouth Hotel & Waterfront Portsmouth
Renaissance Portsmouth Hotel And Waterfront Conference Center
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Questions & Answers

Here's what travelers have asked, with answers from Renaissance Portsmouth-Norfolk Waterfront Hotel staff and other travelers.
4 questions
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Cornwall, Canada
Weston, Missouri
6 months ago
9 months ago

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Questions? Get answers from Renaissance Portsmouth-Norfolk Waterfront Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“consider booking larger king rooms or a suite and request water view. Choose higher level to fully enjoy view”
 of 5 bubbles CarpeDiem1765, 3 weeks ago | Read review
“High rooms have great views”
 of 5 bubbles O4993SOannes, 3 weeks ago | Read review
“Definitely ask for a room with a view of Norfolk. The night lights are beautiful.”
 of 5 bubbles 910tanyaw, Jan 23, 2017 | Read review
“Ask for a top floor water and city view”
 of 5 bubbles twotravelors42, Dec 9, 2016 | Read review
“Ask for a river view.”
 of 5 bubbles Weckel, Dec 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question