...Proximity of the property to exclusive and swimmable family beach, various locations including restaurants, shopping and harbor for day/night cruises and fun activities make this an ideal location for a family stay...

...The location is fantastic if you are looking for anything from shopping to hiking through the mountains to enjoying the water...

...Location was good, and there was a trolley that took you to Whaler’s Village and other resorts...

We made a spur of the moment trip to Maui and landed at this location for our first time in Hawaii...

...From its beautiful beachfront location, its well appointed rooms and public area to the excellent courteous staff, we’ll definitely be back...

This was a first trip to Hawaii for my husband and me and we picked the Royal Lahaina mainly because of location...

...The only good thing about the entire experience was the beach and the location of the resort...

...I regret my stay at this property as there are much better location and it ruined our holiday...

...Slow and inattentive service.Great location but I would not recommend this hotel...

...Many excursions offer pick up from the restore and location to the restaurants and shops is great because you can easily get there but you don’t hear/see the commotion from the resort...

...This was poor accomodation in an absolutely fantastic location and in no way ruined our holiday in Maui, the access to the beach and all of the resorts in the area was fantastic...

The title says it all - the location was beautiful, close to everything, but separate from the crowd... That may be because of our main critique which is that there aren't many amenities or events at this location...

...If this takes place we would consider returning because of the laid back and relaxed atmosphere and perfect location...

Location is very nice and quiet part of Lahaina area... We like our location, but the carpets were filthy and many other things not to our standard of paying $650plus a night...

...Though the location is convenient, the conditions and accommodations leave a lot to be desired and don't warrant the price...

...The overall property is in a great location and the resort grounds are very well kept...

...With such a perfect location, friendliness and warmth would go a long way...

...Positives Friendly, helpful staff Beautiful location Pretty landscaping Beautiful sunsets Easy to navigate Nice lobby Complimentary bottle filling station Good coffee to buy at the Royal scoop Comfortable bed and pillows Nice balcony with ocean view Refrigerator in room Hairdryer in room Easy access to Luau Free shuttle to Whalers Village Negatives Bathroom outdated with dirty tiles Hair in sink and dusty shelves in bathroom No microwave Small TV with poor channel choices Not enough ac outlets to charge devices Super cold AC, even when set at 85!!...

...Love the location as it's seems like you are away from the hustle and bustle, when you are actually fairly close to a lot of businesses...

This hotel is quite beautiful for the most part and the location is superb, but they have some rooms, (cottages) which are terrible and won't be upgraded for two years; we were told... My overall experience here, despite there being several positives (great staff) beautiful location, and a laundry facility, would not convince me to come back...

...The restaurant is still really good , we love the diner musical atmosphere... our room has new windows, and a great bed with excellant sheets which aren't tucked in well... My complaint is the room decor looks and feels like borrowed or found early college thrift stuff... 2 Heavy immovable actual wood stumps for coffee tables (I really hurt my back trying to move one ),4 large clunky uncomfortable chairs without a hassock , a single round bathroom mirror that gets fogged up... We still love it here but they needed to have kept the some of their nice old rattan bamboo furniture that we remember ...

...Lots of the baseboards are scratched the furnishing is well dated but the views are great on top floors and the rooms were clean...

...We loved sitting out by the pool each night eating ice cream and listening to the guest singers...

We came to this restaurant twice on our trip because of how beautiful the ambience, food and service was. Ford made our last night thoroughly enjoyable, the music and food were unforgettable...

...The entertainment at night, listening to Uncle Joe's music was wonderful. To sit outside by the pool and enoy the sunset and listen to his music was delightful...

...We had two balconies, a huge bathroom, and a nicely appointed sitting room... Our rooms were immaculate, the beds were extremely comfortable with luxurious linens, and nice toiletries were provided... The hand-carved cabinetry and furniture in the rooms was exquisite and was the kind of workmanship you don’t see anymore...

...The luau is held every night at the property. It was ok for the first night but after listening to the same drumming for 5 days it was a bit too much...

...I know there was music in the restaurant but it was hard to hear...

...When we first entered the hotel it felt like a typical tropical hotel; open and airy lobby, attentive staff, tropical flowers... The room had many mahogany accents which were unfortunately covered in an inch of dust including the three slatted doors going out to the lanai... If this takes place we would consider returning because of the laid back and relaxed atmosphere and perfect location...

...At least this had 2 pictures on the wall and a balcony on the eighth floor so you could air the room out...

...Dark heavy furniture makes very small room seem clostrophic even with ocean views...

...There were several items coming out the wall (decor and toilet paper holder) and a thick coatingof dust on some shelves in bathroom...

...The wedding itself was wonderful and there were many bonuses that the bride and groom purchased -like the photo booth, flame dancer, guitar player, dj, etc...

...Finally, the on-site luau was loud and impossible to ignore when staying at the Kaanapali Ocean Inn...

...The property and rooms are very dated and that just negatively affects the experience...

...Room furnishings are showing age will need updating...

...Resort is generally quietish for the most part, although you may hear the on-property Myths of Maui Luau for about 2 hours each evening...

...With an open bar, buffet style dinner, the best Luau performance you can ask for, and to top it off the most stunning sunset...

...The restaurant and beach bar are also poolside with an ocean view and have fun tropical cocktails, good food, and a live singer/guitar player in the evening...

...It even smelled fabulous and inviting... I don't like where it is right by the romantic night dining area , but I feel something can be done to make it more fabulous...

...My two complaints are that they need an operator so that the phone gets answered even if a department is busy, and we could hear everything going on in the room next door, thin walls...

We were multi generational family traveling so had 3 rooms... Royal Lahaina, saying you are renovating does not bring comfort to those who have to stay in rooms that are old, moldy, and have paper thin walls (literally heard someone cutting their nails) and it is without conscience that you would offer those out... For a lot of people Maui is the trip of a life time and if you are stuck with a poor room you will have a bad sleep and possibly worse from the mold... If you are lucky enough to get a decent room (as we had one out of the three ) it will make all the difference... I can't imagine some of what she has to deal with on a daily basis due to the uneven experience guests have due to decent rooms versus decrepit rooms... We didn't have our room cleaned for three days (garbage attracted cockroaches, no toilet paper) and Kim saved us... Again, management you should really check your policy of letting out the horrible rooms...

...My only constructive comment is that some aspects of our room were a little tired, but I am sure rooms are constantly used, and not everyone treats hotel rooms with the same resolve they would treat their home...

...Very basic rooms, come with showers that leak water everywhere & mouldy shower tiles & smell...

Room ac unit was too loud while in use, had to turn off at night to be able to sleep. Requested Coffee&Sugar to be deliver to room, waited over 90min still did not get it...

...We were taken to our room by a very friendly bellhop who opened the door and stepped aside for us to enter... The room had many mahogany accents which were unfortunately covered in an inch of dust including the three slatted doors going out to the lanai...

...Our family needed an elevator to access the room upon telling the front desk staff they informed me I had to pay $1000 extra to get a room with elevator access or on the first floor. When we got to the new room there were cockroaches and the A/C didn’t work... So we had to change rooms again in the third room there were gnats everywhere...

...We had a reservation for a one room bungalow... We walked into a horrible smelling old rundown dump with a bed,a wall air unit with exposed cords,no light to turn on as you enter the room,the carpet had to be 50 years old, the blinds were broken, the room was basically bare and the bedside lamps(that’s all there was for light) looked like they were glued to the nightstand... This had to be the worst room in the entire resort... My husband and I decided that we could not stay for even one night in this place... They said they would move us to a partial ocean view room in the tower for an additional $60 dollars a night... The room was a major improvement but still so very old even though she said it had been updated... They charged immediately for stay so we were stuck... We have 3 nights to go and then will be moving to the Marriott...

...The rooms smell (first room was moldy, second smelled of urine) and staff are annoyed when you let them know there is a problem...

...Dark heavy furniture makes very small room seem clostrophic even with ocean views... Our room had the refrigerator stuck at the end of the desk instead of the cabinet space for it...

...They told us they would call my cell phone as soon as the room was ready... The walls are paper thin, so you can hear EVERYTHING that is going on in the rooms around you and it feels like it is in your room... Several times we thought someone was breaking in but it was just the room next door opening and shutting their door... On our first morning here we called housekeeping to ask them to service our room because it just felt dirty... One person was complaining they had called several times about their AC and no one had come to address it and another party was complaining they had called twice about the mini fridge in their room and nothing had been done about that either...

...Our room was unfortunately quite unclean, with a rather large stain on the carpet (think: murder scene). On our second day the front desk claimed housecleaning service had ended although it was only 4:30pm (later on our trip, we saw rooms being cleaned well into the evening)...

...The room was outdated with very stained carpeting, broken drawer in the bathrooms, no windows (only glass louvers with missing pieces)...

...There were bed bugs and a horrible mould smell in the ocean inn room. When we were moved to a different room because of live bedbugs, the bellboy was extremely unhelpful - didn’t help with the bags to the room... I would never stay in this hotel again - overpriced, outdated, dirty accompanied by rude staff...

...The property and rooms are very dated and that just negatively affects the experience. The rooms are dark (we had partial ocean view), the bathroom is very dark and cramped living space (2 dbl beds), the lanais is very small - only 2 people can fit and would not be very spacious to dine out there (certainly 4 couldn’t)...

...After we complained they moved us to a disabled suite on the 7th floor late the next day. The only downside is we had to be out of our original room by 11am which gave us no place to stay all day even tho we were paying for a room... The programmable thermostat in our 7th floor room was new and none of the staff knew how to program it... Consequently the AC would turn off in our room during the heat of the day and in the middle of the night so our room was really hot and we didn’t sleep well... For the price, the hotel needs to update some things... The couch in our suite was old, shabby & uncomfortable to sit on and there was mold in our shower...

...The grounds are well maintained and I believe that they have been updating rooms, but ours was not. The carpet had dirty footprints and the shutters in the bathroom had dirt and grime caked on them...

...Thankfully we called and they were able to get us to a room in the tower that did have a nice view. They worked with us on that, however the new room had an odd smell of urine near the fridge and sink area, and you could tell the room hadn't been deep cleaned in awhile... We would have been better off spending 10% of the cost and staying anywhere else...

Room leaked water at ac unit and had mold. Room had bad odor due to mold... Bring slippers or your feet will turn brown and black from walking barefoot in your room...

...I complained about insects in two separate rooms as they were both covered in ants. They told me i booked an “unrenovated “ garden room (which i have no record of) ... When i tried to explain my issue to the front desk, they stated that it was the room i booked since i booked a room that was not renovated... Finally they moved us to a room that was a bit better (less things broken) but still covered in ants we had to call twice to get the ants sprayed ...

...However, for the price, there are some typical amenities missing. The resort charges $75 per day to use a beach umbrella... There is only one dining facility that is typically overpriced with a limited menu...

...Be prepared for a fee/day above and beyond the resort cost plus water equipment, beach chairs, umbrellas, etc...

Place is nice BUT if you’re looking to book a trip to Maui I would recommend to find a better hotel.. these people will literally try to charge you for breathing in their hotel. If I’m paying over 1,000 to stay at a hotel like this I’d expect at least complement breakfast or something but even then they charge up the ass for that.. oh and fyi they don’t tell you they charge you a fee of $190 just for staying at the hotel even after booking until it’s charged to your credit card & you can’t do anything about it...

...The “royal” feeling came crashing down... You are charged $40 per day as a resort fee which gives the privilege of using two towels with the option to pay $150 A DAY for two beach chairs and an umbrella... Tip: stop at Costco and buy a chair for $30 or better yet research as to where you can rent Beach chairs for $3 per day... Not sure how much the cabanas were to rent but nobody was renting any of the beach accessories... The food was expensive but tasted ok... Otherwise, spend your money elsewhere... Maui is ruggedly beautiful but I would prefer my hotel not to be...

...Our family needed an elevator to access the room upon telling the front desk staff they informed me I had to pay $1000 extra to get a room with elevator access or on the first floor...

...This is the third and last time I will be staying at this resort... We had a reservation for a one room bungalow... My husband and I decided that we could not stay for even one night in this place... They said they would move us to a partial ocean view room in the tower for an additional $60 dollars a night... The front office person said it usually would be $150 more a night but that she would make an exception for us... The place needs a major overhaul if not a tear down... I can’t believe for that amount of money they could get away with putting someone in that bungalow and get away with it... We felt it came as no shock to them that we couldn’t stay there... Don’t know if it was a ploy to get you to upgrade but it certainly made us know that never again will we or anyone we know ever stay there again... I couldn’t wait to get out of there so was not able to take a picture ... They charged immediately for stay so we were stuck...

...So by the time they figured it all out, I was charged extra by my credit card due to over limit and exchange fees (which is why I was trying to use a different credit card)...

Hidden parking fees on top of a $500 + per night rate is stupid and the room is basic AF. There aren’t even any other parking nearby so why isn’t that built into the price?... I won’t be coming back to this place unless they drop the rates in half...

...However, Kaanapali Ocean Inn is an extremely worn and dated hotel (built in the 1960's??)... The cheap wood doors and moldings showed significant splitting and rotting from water damage... We paid extra to get an oceanfront room which was a blessing as anything but an oceanfront room has no view whatsoever... However, with the supplement for the oceanfront room, we essentially got a tiny deck looking directly at the ocean with views partially blocked by the vegetation that had grown up (halfway through the week the gardeners mercifully trimmed the vegetation at my request)... With the resort fees to be on the Royal Lahaina resort, this was the MOST EXPENSIVE room on our trip and certainly the worst quality of the three...

...They charge $35 a day parking $40 per day resort fee which is a rip off. They have luau's every night that are open to the public so you end up having to walk a mile to your room since the $30 parking you paid for is all taken... Felt like i was on vacation at an expensive old folks home, 98% of the guests are 60+ other 2% are 40s plus... Not the best resort for young couples... You will have more fun lighting a pile of money on fire and sleeping on the beach...

...The food was overpriced and had zero flavor, there’s a weird smell in the hallways, the staff is very unhappy and almost annoyed that you ask for anything. Our in room kuerig had rust in the water reservoir..I could go on, but there are a lot of amazing places to stay with way better service and cost a lot less...

...Booked and paid online after some research AND speaking directly with hotel staff... Addressed issues with front desk to be offered an "upgrade" at the cost of an extra $150/night... Exuberant extra fees along with cost of food, beverages, and water activities...

...We arrived very excited to celebrate our honeymoon...upon checking in we were told that we couldn't have a king room or even an upgrade to a suite because they only had us booked for a double room (we used a travel agent who made sure a king was on the books). I had also called numerous times prior because the email from the hotel I had stated a double room as well... After check in, we went up to our room, which besides the view of the ocean, was highly disappointing... If you are going to spend +$600 per night in Maui, go elsewhere... We tried to tough it out for a night, but the beds weren't comfortable and I woke up with my eyes swollen from being allergic to what I can only imagine was mold... Our travel agent was able to work out a refund for the remaining nights, which the resort ended up double charging me for and we had to work that out as well...

...4) Very disappointed that the 2 spas were covered and not available... 6) I thought the parking fee was excessive... Based on the room fees, and the resort fee, I think parking should have been included... I understand a fee for valet parking but not for general parking... For what we paid total we could go to an All inclusive in Cancun, Costa Rica or Belize for 1/2 the price and much better facilities...

...When we asked for compensation they offered to take resort fees off ($40). With further details they offered to take parking fee off... Manager offered fees refund or room upgrade, not both... We were told this was their “economy” building in the area with “lowest” prices... We were extremely disappointed with the condition of the service and the quality of the room for the amount we paid... We wouldn’t recommend staying at the koi building at this property...

...I would not recommend this resort to any couple looking for any nightlife or entertainment, as it didn’t exist... Oatmeal was $17 We were NOT informed of the breakfast buffet at all ( much more economical) Outdated pools with slippery tiles One pool out of service ( why ?!)...

...After we complained they moved us to a disabled suite on the 7th floor late the next day. The only downside is we had to be out of our original room by 11am which gave us no place to stay all day even tho we were paying for a room... For the price, the hotel needs to update some things... We rented beach chairs & umbrella at Snorkel Bob’s up the hill as it was much more affordable than the hotel... Best view around but will still go with VRBO or Airbnb (instead of Costco Travel) next time for the price...

Room leaked water at ac unit and had mold... Bring slippers or your feet will turn brown and black from walking barefoot in your room... Daily parking is 30$ a day... Terrible overall and would never recommend anyone to stay here and would never stay there again...

...Bee from Diamond was extremely helpful... Rental rates for a beach chair is extremely expensive... Restaurant was good also a bit pricey...

...The pricing is more reasonable than the new resorts and we love the privacy of not being on top of every other tourist in Hawaii...

...The price was right, the location is great, it was clean and modern, with a feel of old Maui... We never saw a single bug inside in 8 days (barely any outside either), and the luau is over by about 8:30 every night and was never bothersome...

...The bedding and towels need to be changed out, yellow towels are not acceptable...

...Dusting hadn't been done in so long that you could write your name in it...

...Housekeeping did not fully clean even though they came every other day and when asked for clean mugs for coffee they seemed annoyed when they dropped them off...

...Overall, the staff are very friendly, but we got housekeeping twice in an eight day stay, and only after we asked for it on both occasions...

...The only positive thing about this place is the private clean beautiful beach and thier towel services and thats all...

...In addition, cleaning supplies was left in the bathroom... I would also like to mention that this hotel has a very different cleaning policy compared to other places I have stayed at... They insist on only cleaning the room every other day... We were in the more remodeled and better room for five days and out of those five days they only cleaned the room once... I had request twice that they clean the room on Friday as they waited till night time to simply take out the trash and make the beds...

...Out of six nights spent in this hotel, housekeeping only came once...

If you are in the main tower or bungalows, the rooms are nice, clean, and comfortable...

The room was cleaned one Day for two... The hotel fare do not correspond to the level of cleanness...

This place makes a highway motel look good!...

...Housekeeping every other day but still get charged same rate...

...We stayed in the Lanai suite and it was very clean, mid-floor in tower... Cleaning staff were also very nice and accommodating, Restaurant we ate at several times, for breakfast lunch and dinner and all are great, and best when not having to leave the property as this area is very crowded for Hawaii...

...Needs to be updated and remove the mold...

...On our second day the front desk claimed housecleaning service had ended although it was only 4:30pm (later on our trip, we saw rooms being cleaned well into the evening). Instead, we asked for replacement towels, but none arrived; we had to call three times to finally get some towels...

Resort was right on the ocean, was clean, with friendly staff... Our bathroom shower had mold in the grout... needed a deep clean...

...Positives Friendly, helpful staff Beautiful location Pretty landscaping Beautiful sunsets Easy to navigate Nice lobby Complimentary bottle filling station Good coffee to buy at the Royal scoop Comfortable bed and pillows Nice balcony with ocean view Refrigerator in room Hairdryer in room Easy access to Luau Free shuttle to Whalers Village Negatives Bathroom outdated with dirty tiles Hair in sink and dusty shelves in bathroom No microwave Small TV with poor channel choices Not enough ac outlets to charge devices Super cold AC, even when set at 85!!...

Our room was very clean with a balcony with a wonderful view of the ocean and the beautiful landscaping... The maids were so nice as was everyone who worked there...

...Had to request towels daily and toilet paper because it was never replaced... Bring slippers or your feet will turn brown and black from walking barefoot in your room...

...If you want beach front with clean sheets, ac and lanai and not expecting and luxurious hotel then this fits the bill...

...We were in and out of the room and there was jackhammer noise all day... Staff were nice and agreed the noise is horrible but said they are fully booked and there is nothing further they can do...

...The balcony was unusable from the noise of the exhaust and the elevator which was right next to room...

...Not sure I'd stay in a bungalow again until they're remodeled because of the noise, but I would try the main building...

...The building construction is rocksolid, and there was never a problem with noise...

...No comfortable chairs or sofa...Views are beautiful and sunsets perfect, but it's mixed with very loud music from luau 40 yards away, highway noise 100 yards away and constant chatter below...

...Our family needed an elevator to access the room upon telling the front desk staff they informed me I had to pay $1000 extra to get a room with elevator access or on the first floor...

...When we first entered the hotel it felt like a typical tropical hotel; open and airy lobby, attentive staff, tropical flowers. We were taken to our room by a very friendly bellhop who opened the door and stepped aside for us to enter... Tip: stop at Costco and buy a chair for $30 or better yet research as to where you can rent Beach chairs for $3 per day... I am still waiting for an itemized bill (even though our credit card has been charged) after three requests...

...I called the front desk and told them that. They said they would move us to a partial ocean view room in the tower for an additional $60 dollars a night... The front office person said it usually would be $150 more a night but that she would make an exception for us...

...When we got to the room, there was a maintenance man installing hardware in the patio door and he left metal shavings all over the floor when he finished. The front door staff are very nice and pleasant... The gals at the scoop and coffee shop are stellar...

...When we first arrived we were told our room wasn't ready yet but we could use the pool, which was fine, we were a bit early for check in. They told us they would call my cell phone as soon as the room was ready... They had a bellman assist with our luggage on a golf cart which was appreciated... On our first morning here we called housekeeping to ask them to service our room because it just felt dirty... We called back down and they sent someone right away but her attitude was rude as if we were disturbing her... She quickly replaced our towels and our sheets and left... The next day I was at the front desk and it seems to be an ongoing issue of service complaints not being handled by the hotel... One person was complaining they had called several times about their AC and no one had come to address it and another party was complaining they had called twice about the mini fridge in their room and nothing had been done about that either...

...On our second day the front desk claimed housecleaning service had ended although it was only 4:30pm (later on our trip, we saw rooms being cleaned well into the evening). Instead, we asked for replacement towels, but none arrived; we had to call three times to finally get some towels... The staff was fine, but not particularly friendly, with the exception of the valet who did an exceptional job and was always punctual and kind...

...Showers had only hot water and didn't drain so took shower in inches of water...

...Booked and paid online after some research AND speaking directly with hotel staff... Now soaking wet, luggage soaking wet, we were taken back to our vehicle to wait... Addressed issues with front desk to be offered an "upgrade" at the cost of an extra $150/night... Pool cabana had limited hours d/t occasional weather and told to call front desk at any time if towels needed... When passing a valet who was driving to the lobby, he said, "You need to walk to the desk and ask for them" as he continued driving...

...Beach bar closed over an hour early and the bar tender was extremely rude...

...We were a little concerned based on some reviews, but we had no complaints at all!... The bungalow had a kitchen with microwave, full size refrigerator, stove top, Keurig, dishes, silverware and utensils, glasses, mugs, pots and pans...

...The first employee we reported this to said a small amount of ants should be tolerable and staff would spray there, but the spray did not help. The second night we complained, the employee offered us to switch rooms which was a relief...

...We chose Royal Lahaina based on the offerings and details provided on the Costco Travel website. I can tell you, from the moment we arrived at your resort, we felt welcomed and like ROYALTY- everyone was so friendly and accommodating... We had amazing experiences at the Royal Ocean Terrace, with fantstic personalized service from Cara, and a consierge wine experience from Ford... Your team at the hotel and services are all amazing- 5 star red carpet treatment...

...The Resort Staff was awesome, and the restaurant had spectacular food, never disappointed no matter what meal we selected...

...From their 5 star staff to the amazing beaches right out your balcony. The rooms were very clean, AC worked great, and it was very comfortable to stay in... There is a travel agent just outside the main lobby that will help you book all of you excursions and give you discounts to the local snorkeling rental shop...

...Positives Friendly, helpful staff Beautiful location Pretty landscaping Beautiful sunsets Easy to navigate Nice lobby Complimentary bottle filling station Good coffee to buy at the Royal scoop Comfortable bed and pillows Nice balcony with ocean view Refrigerator in room Hairdryer in room Easy access to Luau Free shuttle to Whalers Village Negatives Bathroom outdated with dirty tiles Hair in sink and dusty shelves in bathroom No microwave Small TV with poor channel choices Not enough ac outlets to charge devices Super cold AC, even when set at 85!!...

...We had use of the free trolly or taxi service that the staff was very willing to call for us...

...Great bar staff once we asserted our existence; after sitting at the bar for 10 mins with no recognition, had to say hi, can we get a drink?... Staff remembered what our go to drink was and accommodated us in every way...

...Had to request towels daily and toilet paper because it was never replaced... Bring slippers or your feet will turn brown and black from walking barefoot in your room...

We’ve been to Maui several times together and this was the best place we’ve stayed!... The hotel staff were very friendly and helpful, including front desk, housekeeping, the ice cream/coffee shop, the poolside towel/rental spot and especially at the restaurant/bar!... We also rented snorkel gear one day and paddleboards another... Would highly recommend staying at the Royal Lahaina in Maui!...

...When i tried to explain my issue to the front desk, they stated that it was the room i booked since i booked a room that was not renovated... Finally they moved us to a room that was a bit better (less things broken) but still covered in ants we had to call twice to get the ants sprayed ...

The Royal Lahaina sounds regal doesn’t it?... When we first entered the hotel it felt like a typical tropical hotel; open and airy lobby, attentive staff, tropical flowers... We were taken to our room by a very friendly bellhop who opened the door and stepped aside for us to enter... You are charged $40 per day as a resort fee which gives the privilege of using two towels with the option to pay $150 A DAY for two beach chairs and an umbrella... Tip: stop at Costco and buy a chair for $30 or better yet research as to where you can rent Beach chairs for $3 per day... Not sure how much the cabanas were to rent but nobody was renting any of the beach accessories... The easy access to the beach was nice and the restaurant/bar was easy to get seated... If this takes place we would consider returning because of the laid back and relaxed atmosphere and perfect location...

...Our family needed an elevator to access the room upon telling the front desk staff they informed me I had to pay $1000 extra to get a room with elevator access or on the first floor...

...They said they would move us to a partial ocean view room in the tower for an additional $60 dollars a night... At least this had 2 pictures on the wall and a balcony on the eighth floor so you could air the room out... The restaurant is fine and grounds are very nice but the interior of the place is over 50 years old...

...When we first arrived we were told our room wasn't ready yet but we could use the pool, which was fine, we were a bit early for check in. They told us they would call my cell phone as soon as the room was ready... They had a bellman assist with our luggage on a golf cart which was appreciated... The walls are paper thin, so you can hear EVERYTHING that is going on in the rooms around you and it feels like it is in your room... She quickly replaced our towels and our sheets and left... One person was complaining they had called several times about their AC and no one had come to address it and another party was complaining they had called twice about the mini fridge in their room and nothing had been done about that either...

I stayed at the Ocean Inn section of the resort... It was simple, but having a coffee maker with a balcony and some rocking chairs with the sounds of the ocean was so special... The shower is small but the water pressure is incredible...

We absolutely loved our stay in the bungalows at Royal Lahaina Resort... The bungalow was not modern and fancy, but it was really nice, very comfortable, and super clean!... We had everything we needed and it was perfect for our family of five... We had a gorgeous view of the ocean and the golf course!... The two pools were fabulous (although quite cold), we really enjoyed the pool bar and restaurant, and it’s right on an amazing beach!... The bungalow had a kitchen with microwave, full size refrigerator, stove top, Keurig, dishes, silverware and utensils, glasses, mugs, pots and pans... It also had two full size beds, one king size bed, two bathrooms, and a sitting area... My parent stayed in a smaller bungalow with a full ocean view that had been renovated... No kitchen, but it did have a mini fridge and a sitting area to enjoy the view...

After researching venues across all the Hawaiian Islands, Royal Lahaina was by far the best choice!... We had the most amazing experience having our wedding at the Royal Lahaina... The bartender kept the drinks flowing and kept the guests happy for the whole night... Royal Lahaina is also located in a lovely spot!... There are also 2 pools at Royal Lahaina... We naturally were at the more adult and kid friendly pool that had a bar... This allowed for the guests from hop back and forth from pool to the beach and back to the pool... We stayed for the whole week in one of the bungalows... We had the option to stay in the tower, but the bungalows were awesome!... We were steps away from the beach and pools... It also gave easy access if any of our guests needed a bathroom... All of our guests that stayed at the resort loved their whole experience... The resort is also along the beach walk path... This is perfect for those that want to get in a run or walk... Whalers village is less than a mile away... Royal Lahaina is also very close to Front Street Lahaina - which means that many good restaurants are just minutes (driving) away!... Stephen is so kind, hospitable, generous, and so welcoming... I will always suggest this venue to anyone looking to get married in Hawaii!...

...The wedding itself was wonderful and there were many bonuses that the bride and groom purchased -like the photo booth, flame dancer, guitar player, dj, etc... It was a great stay in the deluxe ocean view tower room... Beautiful ocean view, and saw rainbows every morning!... We had the breakfast buffet in the morning and that was hearty and delicious... 3 pools to choose from, easy walk to the beach... We had the valet parking for $7 more plus tipping... It was worth it not having to search for a parking space, especially when they have the luau in the evening...

...We booked Royal Lahaina not knowing too much about it besides reviews and we were very pleased! We stayed in a renovated garden bungalow and it felt homey, was very quiet and had a nice lanai - Close distance to the two pools that were never overcrowded... The staff was very friendly and we had a great time at the bar at night...

...The Ocean Front Bungalow made our stay the Resort even more special; as this was my Wifes first time ever to Hawaii... Being able to walk from our Bungalow to the beach every night was spectacular... The Resort Staff was awesome, and the restaurant had spectacular food, never disappointed no matter what meal we selected...

This was my first to Hawaii and couldn’t have been happier with the Royal Lahaina! It had everything you want in a resort - beautiful beach, amazing views, poolside bar, gym and spa - but without the crowds or craziness of some of the bigger resorts... The staff was friendly and always helpful... The ocean front room is definitely worth the splurge... I 100% recommend this hotel and look forward to my next trip back to Maui!...

...The bathroom could use brighter light especially in the bathroom... I guess there is an auto shut off of the A/C when the door is open (good idea)... Had a hard time getting washcloths?...

Great location & most of the staff were very nice... The programmable thermostat in our 7th floor room was new and none of the staff knew how to program it... For the price, the hotel needs to update some things... We rented beach chairs & umbrella at Snorkel Bob’s up the hill as it was much more affordable than the hotel...

...Positives Friendly, helpful staff Beautiful location Pretty landscaping Beautiful sunsets Easy to navigate Nice lobby Complimentary bottle filling station Good coffee to buy at the Royal scoop Comfortable bed and pillows Nice balcony with ocean view Refrigerator in room Hairdryer in room Easy access to Luau Free shuttle to Whalers Village Negatives Bathroom outdated with dirty tiles Hair in sink and dusty shelves in bathroom No microwave Small TV with poor channel choices Not enough ac outlets to charge devices Super cold AC, even when set at 85!!... Oatmeal was $17 We were NOT informed of the breakfast buffet at all ( much more economical) Outdated pools with slippery tiles One pool out of service ( why ?!)...

...The beach was literally out the back exit of the hotel... We had use of the free trolly or taxi service that the staff was very willing to call for us...

...I specifically chose it for the balcony, sunset views, and economics, and it was spot on!... We had two very close awesome pools with beach bars serving food and toddies, easy beach access, next door to Royal Lahaina Luau (a must for folks with kids), and easy pickup for Road to Hana tours... Great bar staff once we asserted our existence; after sitting at the bar for 10 mins with no recognition, had to say hi, can we get a drink?... Staff remembered what our go to drink was and accommodated us in every way... We chose the breakfast buffet as we had scheduled outrigger canoeing and had limited time - it was okay...

We’ve been to Maui several times together and this was the best place we’ve stayed! We booked through a Costco package and had an Ocean View room (which was amazing but was on the side of the building so if you want a room at the front you need to select ocean front)... The hotel staff were very friendly and helpful, including front desk, housekeeping, the ice cream/coffee shop, the poolside towel/rental spot and especially at the restaurant/bar!... We love swimming and the resort has two pools right off the ocean and the resort is right on a nice sandy beach where you can swim in the ocean, so you can go back and forth from pool to ocean... We also rented snorkel gear one day and paddleboards another... The restaurant and beach bar are also poolside with an ocean view and have fun tropical cocktails, good food, and a live singer/guitar player in the evening... There is also a beach walk that takes you to whalers village in about 20mins to shop and eat... Would highly recommend staying at the Royal Lahaina in Maui!...

...Had to request towels daily and toilet paper because it was never replaced... Bring slippers or your feet will turn brown and black from walking barefoot in your room... It’s still Maui so the beach near the resort was beautiful... Daily parking is 30$ a day...

...Staff at the front desk were amazing, especially Stephanie and Cody... Beach is great as well as the pools... Rental rates for a beach chair is extremely expensive... Royal Scoop was the go to coffee and ice cream place to be...

Our first trip to Maui and we picked a great spot. The Royal Lahaina was a great hotel... The hotel restaurant and bar were also great... Interesting option to have the beach/pool bar as a hut by the ocean....But it worked... If you want a thrill you can stick your head under water and actually hear whale song!... We got an upper floor ocean front room which was beautiful in every aspect.... Had a great time...