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Puerto Nuevo Baja Hotel & Villas

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Puerto Nuevo Baja Hotel & Villas
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302 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Reviewed 1 week ago via mobile

View is great, nice quiet place, a bit far from town center but that's what we were going for. Only downside is, the room didn't have an ac, it probably doesn't get too hot that's why, but I probably wouldn't be able to fall asleep if I went in the summer. Don't get a room too high up cause they...

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Helpful?
Thank Charlene P
Los Angeles, California
Reviewed 2 weeks ago via mobile

I usually write great reviews, but I really disliked this place. First of all, there is no heat, so if you come when it's cold plan to freeze your butt off. It rained and we had a serious leak in the living area, to which they didn't respond. The windows were dirty which spoiled the ocean view. Even though it...

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Thank sls1124
Peoria, Arizona
Reviewed November 27, 2016 via mobile

We were there on a Monday thru Wednesday, so it was very quiet. The cat that lives on the grounds is so cute and friendly. The room was clean and we had a nice ocean view. We saw seals playing in the ocean from our window. I needed a blow dryer and had to get it from the front desk...

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Helpful?
Thank Lori S
Javier U, Gerente at Puerto Nuevo Baja Hotel & Villas, responded to this review

Hi! We are happy to know about your experience with us. Thanks for the comment and the feedback, is important for us, it help us to improve

Los Angeles, California
Reviewed November 17, 2016

On first view, as we drove up, we thought "wow, this place looks great". The lobby was large and clean. The check in quick, but not very friendly. We booked two ocean front rooms and were given our keys. No explanation, map, details by the front desk clerk. We began our walk with to our rooms with our suitcases and...

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2Thank g0lfinma
La Quinta, California
Reviewed November 17, 2016

Wonderful staff accommodated our early Check in. Tasty food in on site restaurant. Absolutely awesome play park complete with pirate ship for kids. Only trouble was our kids did not want to leave it! Beautiful grounds and fabulous ocean views. We left windows of our suite open and fell asleep to waves crashing. Will definitely be back. Great value!

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1Thank 77Sundance
Reviewed November 14, 2016

Since my husband has some family in Mexico we decided to have our wedding here- the absolute best decision! My family from the States had such an amazing time! (and some of them were nervous to travel to Mexico, but they are so glad they did!)- it's very safe, (and the security guards are so friendly!), beautiful grounds, the buffet...

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Helpful?
Thank Cassandra L
Javier U, Gerente at Puerto Nuevo Baja Hotel & Villas, responded to this review

Hi, we are happy to know about your experience. Thanks for the trust, was a beautiful wedding! We apoligize for the inconvenience.

San Diego, California
Reviewed October 25, 2016 via mobile

Choosing this place as our wedding venue was the absolute best choice! The wedding coordinator Flor is absolutely amazing! She was extremely helpful every step of the way! And of course the food and wedding cake were absolutely delicious! Such a big hit! I couldn't have asked for better! I am extremely grateful to the staff for helping our big...

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Thank esilvaa16
Javier U, Gerente at Puerto Nuevo Baja Hotel & Villas, responded to this review

Hi, we are happy to know about this special moment that was your wedding. We appreciate your trust. We tried to do the best every day. We wish you a entire life of happiness. We will be happy to welcome you in the future

Las Vegas, Nevada, United States
Reviewed October 21, 2016

I loved our stay overall it was very relaxing. Pros: Huge playground Indoor and Outdoor Pool Tennis courts Restaurant on site and open despite being slow Relaxing during the week have the whole place to yourself Beds ARE comfy. Way more comfortable than any place I've stayed before. Maybe we got lucky. Normally mexican hotel beds are hard as a...

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1Thank Brandy C
Javier U, Gerente at Puerto Nuevo Baja Hotel & Villas, responded to this review

Hi, We apreciate the feedback, it help us to improve. We apologize for the inconvenience with the furniture, we are more carfully with that. And we take in count all that you coment for make of this a better experience. :D

Reviewed October 19, 2016

the service was amazing. The staff was very nice and welcoming. What i liked the most was the view it was amazing waking up to that view the villa was big with 2 bedrooms it was 6 of us and was very spacious I would definitely reccommend

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1Thank Lorenzo M
Reviewed October 18, 2016 via mobile

This place needs an upgrade, new beds our mattress was as hard as a rock. The furniture is old. Also they need to invest on towels they were old and hard to your skin. It has great views but it MUST improve. They also need an elevator asap. They should be able to this place is not cheap

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Helpful?
Thank Karin V
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Children Activities (Kid / Family Friendly)

Additional Information about Puerto Nuevo Baja Hotel & Villas

Address: Km. 44.5 Carretera Libre | Tijuana-Ensenada, Puerto Nuevo 22712, Mexico
Location: Mexico > Baja California > Baja California Norte > Puerto Nuevo
Price Range: $64 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Puerto Nuevo Baja Hotel & Villas 3*
Number of rooms: 185
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Also Known As:
The Grand Baja Hotel Puerto Nuevo
Grand Baja Hotel
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Questions & Answers

Here's what travelers have asked, with answers from Puerto Nuevo Baja Hotel & Villas staff and other travelers.
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Questions? Get answers from Puerto Nuevo Baja Hotel & Villas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you're going to stay here, book a room in the main building overlooking the pool and the ocean.”
 of 5 bubbles g0lfinma, Nov 17, 2016 | Read review
“The villas are a fun stay if traveling with friends, and go for the rooms with the ocean view- worth it!”
 of 5 bubbles 127cassandral, Nov 14, 2016 | Read review
“Relaxing. Choose ocean view.”
 of 5 bubbles BrandyC84, Oct 21, 2016 | Read review
“best views”
 of 5 bubbles lorenzomQ7034NL, Oct 19, 2016 | Read review
“This hotel has security 24x7.”
 of 5 bubbles effr2016, Oct 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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