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Courtyard Aguadilla

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Courtyard Aguadilla
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326 Reviews from our TripAdvisor Community

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Showing 278: English reviews
Yabucoa
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Has a very good location, peaceful, nice room, very clean, good restaurant, nice pool, excellent staff, very nice beach near by (Crash Boat), near Water Park and shopping mall, and all for a very good price...will stay again!

Helpful?
Thank George G
Carlos R, General Manager at Courtyard Aguadilla, responded to this review

Dear Guest First of all, thank you for completing this service survey, and for trusting our Brand. We are very delighted to know that you and your love ones enjoyed your recent stay with us. Knowing you took home a great experience makes us very happy. It tells us that we met your expectations and that some day you will... More 

Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Hot water in shower kept breaking down. Took three cold showers. They kept saying they fixed it but problem kept returning. One morning I demanded to use another room to shower as I didn't have time to change rooms (had to be at work). I walked down the hall in my bathing suit to another room to shower with hot... More 

Helpful?
1 Thank Tom5858R
Carlos R, General Manager at Courtyard Aguadilla, responded to this review

Dear Guest First of all we want to offer you a sincere apology for the inconvenience you encountered during your recent stay at the Courtyard by Marriott Aguadilla. We work very hard to ensure you take home a great experience, but based on your survey we see that we still have some areas of opportunities to improve our service and... More 

Travelers are raving about these Aguadilla hotels

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family had a great experience at the Courtyard Aguadilla. The hotel manager and staff were very nice and helpful. We had a flight cancellation at the beginning of our vacation that caused a delay to our stay here by one entire day. Once my family arrived, the manager and staff were very nice and worked with us to make... More 

Helpful?
Thank JSGLjohnson
Carlos R, General Manager at Courtyard Aguadilla, responded to this review

we are very delighted to know you and your family had a great time, we will always be waiting for your return. Kind Regards More 

Corpus Christi, Texas
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

A beautiful remodeling of an old U.S. Naval Hospital - and that's about it! Terrible service, a true disappointment... The place looks like a Marriott Courtyard but the institutional conduct of this specific Marriott seems to be severed from the corporate service I am used to when travelling around the world. As a Lifetime Platinum Elite member and a true... More 

Helpful?
4 Thank JJAdams1
Carlos R, General Manager at Courtyard Aguadilla, responded to this review

Dear JJ Thank you for completing this service survey, your feedback is very important for us. We work very hard in order to provide you and all our guest a great experience, but we see that unfortunately that was not your case, and we will like to have more information of why or what were the issues that caused you... More 

Las Vegas, Nevada
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I read the reviews and I was a little scared of what to expect, but of course this was a case of past guests just trying to find anything to complain about. This hotel was perfect for our family vacation on the west side of the island. The grounds were safe and clean. The children enjoyed the pool area and... More 

Helpful?
Thank ccggonzalez
Carlos R, General Manager at Courtyard Aguadilla, responded to this review

Dear Guest First of all, we want to thank you for selecting our Brand and our hotel in Aguadilla. Here in Aguadilla we are that family that will always be waiting for your return in order to make you feel like home away from home. We work very hard in all areas to ensure all our guest a great satisfaction... More 

Puerto Rico
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is simple but very nice, comfy and clean! Excellent pool for kids. The restaurant at the property is good, not expensive and they even had daily offers. The hotel had a movie night with free pizza and pop corn on Saturday for kids (not very common on PR hotels) and kids loved it. The hotel staff was accessible... More 

Helpful?
Thank laristain
Carlos R, General Manager at Courtyard Aguadilla, responded to this review

Dear Guest Thank you for sharing your recent Courtyard by Marriott Aguadilla. We are very exited to hear that you and your kids had a great time with us. We work really hard in order to ensure you take home a great experience you will want to share with friends and family as you did on this channel. Your experience... More 

1 review
5 of 5 stars Reviewed June 20, 2016 via mobile

Everything is great lovely staff great rooms awesome food, restaurant staff is amazing! Especially Julissa!!! She is by far the most polite smiling helpful waitress i ever encountered i ve been here almost 20 days and i was always served with the biggest smile from her thank you Julissa and all Marriot personnel for making me feel like home

Helpful?
Thank Sergios X
Carlos R, General Manager at Courtyard Aguadilla, responded to this review

Dear Guest We are very exited to see you have taken with you a great experience. That is our main goal, and when you as our guest tell us how great was your stay and much more when we see that our associates were there with a smile, when you needed them. That makes us happy and keeps us motivated... More 

Williamstown, New Jersey
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 8, 2016

I checked in the hotel after my initial arrival and before my flight home. This is a nice hotel with lots of amenities. The shuttle to and from the airport is a life saver. I especially enjoyed the casino and restaurant with live entertainment. The beds are very clean and comfortable. I always stay at this hotel the night before... More 

Helpful?
Thank tamira972
Carlos R, General Manager at Courtyard Aguadilla, responded to this review

Dear Guest On behalf of all my staff and mines personal, we want to thank you for sharing your recent Courtyard by Marriott experience. Your feedback is very important, it is our guide to success and to do things different in order to ensure we always meet your expectations and satisfaction a 100%. When you as our guest write back... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 30, 2016 via mobile

IF YOU WANT A QUIET HOTEL TO ENJOY THE HOTEL AMENITIES THIS IS NOT THE HOTEL TO VISIT. THE POOL AND OTHER AREAS ARE FULL OF VISITORS FROM OUTSIDE . THE RESTAURANT IS OPERATED WiTH NONE TRAINED STAFF. DURING MY 3 Days stay I was not able to use the pool and pool chairs . They were full of outside... More 

Helpful?
2 Thank Eduardo S
Carlos R, General Manager at Courtyard Aguadilla, responded to this review

Dear Guest Thank you for sharing your recent Courtyard by Marriott Aguadilla experience. As you could see the Courtyard by Marriott is a very popular hotel, every one wants to visit, and when it is high season we get very busy with leisure groups, conventions, proms,among others. Its the place to be and enjoy. Unfortunately we know that not every... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed May 28, 2016 via mobile

We spent two nights at the Courtyard Marriott in Aguadilla. We thoroughly enjoyed the pool area and ate dinner both nights at their restaurant. The Puerto Rican food was authentic and very enjoyable. We stayed in the primary building but did hear other guests complaining about the elevators working in the second building. I would recommend staying here if you... More 

Helpful?
Thank Angelica C
Carlos R, General Manager at Courtyard Aguadilla, responded to this review

Dear Guest Thank you for staying at the Courtyrad by Marriott Aguadilla PR. It was a pleasure for us having you here and we appreciate the time you spent completing this service survey. Your feedback is very important and we will always listen and share it with the rest of the team in order to assure we are all on... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Courtyard by Marriott is located in the former Ramey Base in Aguadilla. We offer 150 spacious and modern guest rooms, 12 superior rooms and 7 suites. All of our rooms have flexible work desk, ergonomic chair, comfortable sitting area, individual climate control, AM/FM alarm clock radio, remote controlled satellite TV, HBO, WiFi, Telephone with message light and data port, laptop-sized safe box, in-room coffee maker, iron and iron board, cribs and roll-away beds available upon request. We offer over 4,000 sq. ft of meeting spaces where you can celebrate your most special events and business meeting. We have an outdoor pool with aquatic playground for kids and exercise room, golf and tennis nearby. Our RB restaurant offers an International Menu, serves breakfast, lunch and dinner and onsite parking. We also have The Market, is a 24/7 self serve pantry and David's Cookies, our coffee corner. You can also Dance to the rhythm of the music at the B-52 Lobby Bar at Ocean Casino open 24/7. ... more   less 

Additional Information about Courtyard Aguadilla

Address: West Parade/Belt Road | Ramey Base, Aguadilla 00603, Puerto Rico
Location: Caribbean > Puerto Rico > Aguadilla
Price Range: $127 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Aguadilla 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard By Marriott Aguadilla Hotel Aguadilla
Aguadilla Courtyard
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