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Hotel Cielo Mar

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353 Reviews from our TripAdvisor Community

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Showing 129: English reviews
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Reviewed January 3, 2017 via mobile

We went on a family trip to the west coast of the island and booked this place cause it seemed nice at least in the pictures... i should have read more reviews, would have saved a lot of time and $. The place is plain nasty. Employees not necessarily friendly, rooms look like the got suspended on time... back in...

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4Thank Yelitza D
Princeton, New Jersey
Reviewed December 31, 2016 via mobile

My family & I checked in after a long trip around the island & the bathroom at the lobby had no running water, the bed had a queen size box spring W/a full size mattress! The 2" space around the box spring was filthy!!! We complained & the lady behind the desk didn't seem to care at all. We demanded...

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2Thank Mac4936
Aguadilla, Puerto Rico
Reviewed September 11, 2016 via mobile

Service is non existent waiting at the bar for a drink for an hour finally Me and my friends got up and walked out the pool was loaded with kids they were having a children's birthday party would not recommend it to my friends or family

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2Thank chinadeamboy
San Juan, Puerto Rico
Reviewed August 10, 2016 via mobile

Is a nice economy hotel. Excellent pool for adult and kids... Verry centric in one of the most beautifull cost of PR, near mall And fast food And for shure the best beach in Aguadilla called crash boat.

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Thank LuisYami G
Reviewed July 23, 2016 via mobile

Plain and simple do not go to this place unless you want to feel miserable. Horrible place to stay. The rooms are old,ugly and smells like humidity. The bathroom are also bad as well the faucet do not work properly and the water is too hot or too cold. The beds are uncomfortable and makes all kinds of noise. Aguadilla...

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Thank Fernan0927
Aguadilla, Puerto Rico
Reviewed July 11, 2016 via mobile

I dont recomend this place. Staff is very rude, the life guard is always connected to his phone and does not do the his job, very rude also!! The food is over price like everything else in this place!!! I rader sleep under a bridge than stay in this place!!!

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Thank Eman49
Reviewed June 24, 2016 via mobile

Upon arrival I was early, but phoned in and told to come and use the facilities. The reception was to rude, and obnoxious I had to contain myself. I did let her know that only (3) times that I was a party of (2) and the third person was a business associate that was on a business matter. She kept...

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Thank Edgar M
San Juan, Puerto Rico
Reviewed June 2, 2016

We just stay for one night after having a blast outside the island the week prior. The hotel is old fashioned including the structure and rooms. We never had hot water in our room and the hall was to loud. They need to make remodeling ASAP and change all blankets and sheets. But in the other hand the restaurant Ambience...

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1Thank Radyto
Reviewed May 31, 2016 via mobile

Poor maintenance, not well kept, seems outdated. They can do better, but they won't. I wouldn't return here. If it wasn't for the kids, we wouldn't have stayed. Too many stairs and bio where to go. Not handicap accessible.

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Thank Ellie G
Bayamon, Puerto Rico
Reviewed May 29, 2016

No guest laundry ; the cleaning personnel don't have portable floor dryers to dry the ceramic floors once the room is cleaned. Oops, did I say clean? I wouldn't step on the floor without shoes. Neither do they have vacuum cleaners!

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Thank harryjr787
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service

Additional Information about Hotel Cielo Mar

Address: 84 Ave Montemar, Aguadilla 00603-5573, Puerto Rico
Location: Caribbean > Puerto Rico > Aguadilla
Price Range: $50 - $90 (Based on Average Rates for a Standard Room)
Number of rooms: 72
Also Known As:
Cielo Mar Aguadilla
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Cielo Mar staff and other travelers.
5 questions
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over a year ago
Clifton, New Jersey
9 months ago

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Questions? Get answers from Hotel Cielo Mar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ocean view”
WCP1978, Mar 16, 2016 | Read review
“Your on your own. El Faro was ten times better”
marty621, Dec 18, 2015 | Read review
“Just don't go there”
reimundom, Jul 2, 2015 | Read review
“You can find better options with ocean view and more economic near by. You can go this hotel for the restaurant.”
  • Room, need updating.
  • Bathroom
  • Old TV
  • Prices
  • Shower, this is the max amount of water available.
  • Shower
  • Room's view
AnaMM, Mar 6, 2015 | Read review
“ask for second floor so you facing the ocean. love the view.Also if you are not use to the heat. Call before you arrive and ask them to turn on the A/C in your room.”
  • view from outside of room
  • part of my lobster dinner
  • this is part of of Puerto Rico small towns; at night it lights up
  • closer view from room
chattykathy1, Dec 29, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question