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Iberostar Hotel Colonial in Cayo Coco

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Traveler (3117)
Pool & Beach (904)
Room & Suite (522)
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Overview
  • Excellent22%
  • Very good43%
  • Average20%
  • Poor9%
  • Terrible6%
Travelers talk about
“piano bar”(114 reviews)
“yarey grill”(26 reviews)
AMENITIES
Public Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Restaurant
4 Star Hotel
All hotel details
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Reviews (1,509)
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1 - 5 of 1,024 reviews
Reviewed 4 weeks ago via mobile

It was our first time in Cayo Cayo and had an awesome time. There was still signs of hurricane, half the resort was still closed which made our experience even better since it wasn't too busy. The hotel was very nice and cozy, food was...More

1  Thank maya B
Response from DGColonial, Director General at Iberostar Hotel Colonial in Cayo CocoResponded 3 weeks ago

Dear Guest On behalf of the management and the entire staff at IBEROSTAR Colonial, we would like to thank you for your kind words and comments on your stay at the hotel and the services provided. We fully agree that the changes and improvements take...More

Reviewed 4 weeks ago

I wrote this review and it was posted on June 5th for a day when they responded to it then deleted it. I'm posting it again as my experience is just as important as anyone else who has posted a review. My review is 100%...More

3  Thank davidwR4806XV
Response from DGColonial, Director General at Iberostar Hotel Colonial in Cayo CocoResponded 3 weeks ago

Dear Guest Thank you for writing on this site, it is a shame to hear that you did not have a pleasant stay in our facility. Your comments will be taken into account to analyze the fundamentals and implement new strategies that help counteract the...More

Reviewed May 30, 2018

I stayed for two weeks with a friend in building 14 and the room was very clean with lots of hot water and great a/c, the grounds were spotlessly clean with no garbage anywhere as the staff were constantly sweeping and washing the floors, this...More

4  Thank norman m
Response from DGColonial, Director General at Iberostar Hotel Colonial in Cayo CocoResponded 3 weeks ago

Dear Guest Thank you for writing on this site, it is a shame to hear that you did not have a pleasant stay in our facility. Your comments will be taken into account to analyze the fundamentals and implement new strategies that help counteract the...More

Reviewed May 12, 2018

I visited this hotel basically because of the Iberostar name attached to it. I stayed at the other Iberostar last year in the same area and liked it and really thought the food was decent compared to my other stay in Cuba. Anyways this hotel...More

3  Thank Boomer82
Response from QualityMCuba, Manager at Iberostar Hotel Colonial in Cayo CocoResponded May 15, 2018

Dear guest, First and foremost we want to take this opportunity to express our appreciation for your friendly review of our hotel Colonial. Also, we are grateful for your constructive feedback, we are always happy to receive suggestions on how we can improve our hotel...More

Reviewed May 5, 2018

We returned this week from a 2 week vacation. We are regular yearly travellers to Cayo Coco but don't always stay in the same place. We loved the old style Spanish architecture of the Colonial; such a welcome change from modern looking places. The courtyard...More

5  Thank Over60now
Response from DGColonial, Director General at Iberostar Hotel Colonial in Cayo CocoResponded May 8, 2018

Dear guest, On behalf of our team, we thank you for sharing your impressions on this important website. It is very important for us to know the opinions of our clients and it gives us great satisfaction to know that your stay at our hotel...More

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About
Description
The Colonial by IBEROSTAR is located in Cayo Coco, at the eastern of Cuba. It is a four star hotel with new services and luxurious facilities. It is a good place for a romantic get away or exciting family holiday. It ...More has 458 rooms (12 suits, 4 handicap, 442 standard), 2 Buffet restaurants, 3 A la Carte, Laundry service and animation activities day and night. Enjoy some of the best beaches in Cuba while enjoying the excellent facilities of our colonial style Cayo Coco hotel. It has a beach with its expanses of white sand and clear turquoise waters. Less
Hotel class
Hotel class
Hotel Style
Best Value
,
Luxury
,
On the Beach
Room types
Suites, Family Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Bar/Lounge
Breakfast included
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Children Activities (Kid / Family Friendly)
Concierge
Laundry Service
Minibar
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Tennis Court
Room Service
Spa
Free High Speed Internet (WiFi)
Hotel Style
Best Value
,
Luxury
,
On the Beach
Room types
Suites, Family Rooms, Accessible rooms
Hotel class
Hotel Style
Best Value
,
Luxury
,
On the Beach
Room types
Suites, Family Rooms, Accessible rooms
Hotel class
Hotel class
Hotel Style
Best Value
,
Luxury
,
On the Beach
Room types
Suites, Family Rooms, Accessible rooms
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Traveler (3117)
Pool & Beach (904)
Room & Suite (522)
Dining (236)
Amenities (93)
Family and Play Areas (20)
Business Center & Event Rooms (16)
Questions & Answers
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eveline_4u
June 16, 2018|
AnswerShow all 2 answers
Response from Siko | Reviewed this property |
Yes, it does.
1
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sunlovers-20
April 3, 2018|
Answer
Response from Lisa H | Reviewed this property |
Most of the restaurants and the lobby are all on level ground and should't be a problem as long as your mobility is average. I would suggest that you ask for a ground floor room otherwise you'll need to take the stairs... More
1
Vote
Room Tips
"building 14 is close to everything but away from the noise"
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"Building 14 is convenient. 23 is very nice too!"
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"Oceanview is worth the little bit extra, sunrises are wonderful and afternoon seabreeze."
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"Get a ground floor ,due to the Hurricane they were all replaced"