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Hotel Colonial Cayo Coco

Jardines del Rey | Cayo Coco, Cuba
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Hotel Colonial Cayo Coco
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1,215 Reviews from our TripAdvisor Community

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Showing 867: English reviews
Toronto, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I had high hopes for this vacation and it met most of my wishes, but there were a few misses. Here we go!... Arrival: We arrived to Hotel Colonial on July 12th at around 9:30 pm (on a Tuesday) and there was only one other couple ahead of my family of 4 upon check-in. The gentlemen at the front desk... More 

Helpful?
4 Thank Jasmin L
Hastings, United Kingdom
1 review
2 of 5 stars Reviewed 2 days ago NEW

Only few good things to say about this hotel: close to the sea and beautiful grounds. Bad things: no drinkable water, water stinks and it's from a tap; food very poor; breakfast all week the same. Fried eggs with bitter taste because the chef burns them. Very hot breakfast place, no conditioners, while you eat breakfast you sweat. Lunch..I did... More 

Helpful?
Thank JaneAzz

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Imagine this...you arrive at a resort and your first thought is adorable! Then you get your room and you want to cry. My first day wasn't the best...room change immediately. This was experienced by several people I met. Initial room...stains on window panels, floors, bed looked slept in and dark gloomy but had a ocean view. With some hesitation they... More 

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2 Thank Sheena822
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My girlfriend and I are a couple in our early 50s. We traveled from Mtl and stayed at the Colonial from 10-17 July 2016. We have nothing to say about our flights on Sunwing since both flights were on schedule and we had a great service on board. The resort was ok, it was low season and the hotel was... More 

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2 Thank Marc B
Level Contributor
106 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Book in advance on internet, walk in rates much higher. nice place big sea water pool, good buffet food, friendly service. Nice evening show. They have 1 single flamingo in a little pool with ducks. He cannot fly away because no space to start. Very unfair. They should at least hold a couple.

Helpful?
Thank Theodor S
Colonialrep2015, Public Relations Manager at Hotel Colonial Cayo Coco, responded to this review

Dear clients, thank you for your comments, it´s great to know you had a nice experience here, we will keep working in order to satisfy our clients and improve our services!! thanks. More 

Longueuil, Canada
2 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at the Colonial for one week on june the 16th 2016. We are what they call "repeat guests" as it was out 13th stay at this hotel in the past 5 years. I do not post a review at each of our trips as I do not want to sound too "biased" but a another... More 

Helpful?
14 Thank leglitch
Colonialrep2015, Public Relations Manager at Hotel Colonial Cayo Coco, responded to this review

Dear Clients, Thank you once again for this nice review, we are proud to know that you enjoyed your stay each time, we will work harder to be sure you will love your trip more and more. Thank you for explaining about hotel facilities and services, it will be a pleasure for us to receive you here one more time!!!! More 

Pompano Beach, Florida
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is by far the worse of the worst. Without any exaggeration there was at least 4 to 5 millimeters of mold in the mini-fridge, which was empty and also leaking water all over the room. There were spiderwebs all over the lamps and the corners of the room. The mirror in the bathroom was completely black with no reflection... More 

Helpful?
5 Thank Emrori
Colonialrep2015, Guest Relations Manager at Hotel Colonial Cayo Coco, responded to this review

Dear Clients, we are sorry to hear you did not like your experience in Colonial, we thank you for your feedback and we will work harder to avoid bad impressions in the future, thank you very much. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Spent a week in cuba staying at this hotel it was lovely the staff were extremeley friendly & informative, rooms were pretty standard but renovations were taking place while we were there! Partically enjoyed the company of joel the bartender in the piano bar he was very helpful with history facts etc i think the only let down for me... More 

Helpful?
1 Thank Dani2912
Colonialrep2015, Guest Relations Manager at Hotel Colonial Cayo Coco, responded to this review

Dear Clients, thank you for your comments, we are glad to know you had a great time between us, we will keep working that way, thanks!! Hope to see you again soon!! More 

Vancouver BC
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is one of the older hotels on Cayo Coco, but very well done. It is set in what looks like a colonial village. There are many buildings that form the whole resort space. My room was immaculate, very large and had a great big balcony. The bathroom was made of marble and everything in the room was in... More 

Helpful?
4 Thank Copado
Colonialrep2015, Public Relations Manager at Hotel Colonial Cayo Coco, responded to this review

Dear clients, thank you for your comments, we are glad to know you had a great time between us, we will keep working that way, thanks!! More 

Kahnawake, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 12, 2016 via mobile

So, our family decided that this year, we would try a different resort to stay at during our annual spring break getaway. We have stayed at the Tryp Hotel since 2011 (with a stay at Memories Caribe in 2013). But this year we chose the Colonial Hotel because of an exceptional individual, an amazing bartender and a very good friend,... More 

Helpful?
6 Thank Blade9106
Colonialrep2015, Public Relations Manager at Hotel Colonial Cayo Coco, responded to this review

Dear clients, thank you for your comments, we are glad to know you had a great time between us, we will keep working that way, thanks!! and we hope to see you again soon!! More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Ski-In / Ski-Out
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Babysitting
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
Official Description (provided by the hotel)
The Colonial Hotel is located in the exclusive Cayo Coco to the east of Cuba. Our luxury hotel in Cuba has been completely renovated and reopened in 2011 as a four star hotel with new services and luxurious facilities. Colonial Hotel is the perfect place for a romantic get away or exciting family holiday. Enjoy some of the best beaches in Cuba while enjoying the excellent facilities of our colonial style Cayo Coco hotel.Discover our beach with its expanses of white sand and clear turquoise waters. Colonial Hotel offers a large variety of restaurants, mixed grills, bars and beer Gardenn. Our guarantee of top quality service makes us stand out.the hotel are invaitin to celebration the 20th aniversiti next year. ... more   less 

Additional Information about Hotel Colonial Cayo Coco

Address: Jardines del Rey | Cayo Coco, Cuba
Location: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Coco
Price Range: $91 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Colonial Cayo Coco 4*
Number of rooms: 458
Reservation Options:
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Also Known As:
Hotel Blau Colonial
Blau Colonial Cuba
Blau Colonial Hotel
Blau Colonial Cayo Coco
Hotel Style:
#7 On the Beach Hotel in Cayo Coco
#9 Luxury Hotel in Cayo Coco
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