We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 12 hotels in Cayo Coco
Travel Alert: U.S. Travel Licensing Restrictions Apply for Travel to Cuba. For details, click here

Hotel Colonial Cayo Coco

1,445 reviews
Save
Traveler (3008)
Pool & Beach (811)
Room & Suite (462)
Overview
  • Excellent22%
  • Very good43%
  • Average20%
  • Poor9%
  • Terrible6%
Travelers talk about
“piano bar”(112 reviews)
“la placita”(20 reviews)
Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Restaurant
4.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,445)Write a Review
Filter reviews
987 results
Traveler rating
210
428
182
102
65
Traveler type
Time of year
LanguageEnglish
More languages
210
428
182
102
65
Show reviews that mention
All reviewsthe salt water poolpiano barla placitapastaocean viewchurrosfishswim up barother resortsitalian restauranta la carte restaurantsbeefhour barfrieschurro standan older resortpublic relations
FilterEnglish
Updating list...
1 - 5 of 987 reviews
Reviewed November 26, 2017 via mobile

This quaint resort will give you the authentic feel of Cuba from the lively entertainment to the bright colors of each building. The beach is clean, the pools needed alittle work (probably done now as new management has taken over since) and the night life...More

9  Thank Kt O
Response from Yanay H, Director de Relaciones con Clientes at Hotel Colonial Cayo CocoResponded 4 weeks ago

Dear client, thank you very much to write on this site. The opinions of our clients are very important for us, we will take your suggestions into account. Thank you and come back soon.

Reviewed October 2, 2017

spent a weeks holiday for my 60th birthday in novemeber. beautiful resort, our room was very large on the 3rd floor in the corner which was wonderful to view the property and the beach also nice and quiet for sleeping. the beach was clean and...More

6  Thank sandy o
Response from Yanay H, Director de Relaciones con Clientes at Hotel Colonial Cayo CocoResponded October 24, 2017

Dear Sandy, thank you for your comments, it´s great to know you had a nice experience here, we will keep working in order to satisfy our clients and improve our services!!Come back soon, thanks.

Reviewed September 16, 2017

It was our first time to this Hotel. Staff not friendly, very rude. The first assigned room did not have AC and the bathroom and shower not well designed so it get flooded when you were using it. It was all inclusive but the food...More

6  Thank Varadero35
Response from Yanay H, Director de Relaciones Públicas at Hotel Colonial Cayo CocoResponded October 24, 2017

Dear Varadero35, thank you for writing on this site, it is a shame to hear that you did not have a pleasant stay in our facility. Your comments will be taken into account to analyze the fundamentals and implement new strategies that help counteract the...More

Reviewed July 18, 2017

After going there 15 times and loving it each time, It really has gotten so bad since the new managers took over, I hear west jet and sunwing cancelled there contracts because the new managers have really have no idea how to manage. It really...More

11  Thank jnatedesco
Response from Yanay H, Director de Relaciones con Clientes at Hotel Colonial Cayo CocoResponded August 1, 2017

Dear Clients, we thank you for your comments and suggestions, it´s really a big help for us to have a feedback from clients in order to improve our services and satisfy our guests. But we do not want to stop telling you that already in...More

Reviewed July 9, 2017

After visiting the Hotel Colonial for the first time in November 2015, we had such a great time that at that time we decided to visit it again—and 14 months later, on January 12, 2017, after the shortest flight ever from Toronto to Cuba (3...More

8  Thank Canadian_Guy1000
Response from Colonialrep2015, Guest Relations Manager at Hotel Colonial Cayo CocoResponded July 12, 2017

Dear customers, thanks for your comments on the page, for us it is very important to know your opinion regarding the services we provide and to know you had a happy holiday. We will continue working to improve and satisfy our customers. The customer service...More

View more reviews
PreviousNext
123456198
About
Amenities
Top amenities
Pool
Beachfront
Restaurant
Free Parking
Bar/Lounge
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Laundry Service
Concierge
Banquet Room
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Tennis Court
Outdoor pool
Fitness Center with Gym / Workout Room
Details
Price range
$106 - $197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Cayo Coco
#9 On the Beach Hotel in Cayo Coco
#9 Luxury Hotel in Cayo Coco
Room types
Family Rooms, Suites
Details
Price range
$106 - $197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Cayo Coco
#9 On the Beach Hotel in Cayo Coco
#9 Luxury Hotel in Cayo Coco
Room types
Family Rooms, Suites
Add Photo Photos
Traveler (3008)
Pool & Beach (811)
Room & Suite (462)
Dining (230)
Hotel & Grounds (1781)
Bathroom (34)
Family and Play Areas (20)
Business Center & Event Rooms (15)
Questions & Answers
Ask a question
Cheryl W
December 11, 2017|
AnswerShow all 2 answers
Response from Brian C | Reviewed this property |
Try Iberostar Playa Pilar 😎
1
Vote
Room Tips
"Some areas looks they have better rooms than others."
Read review
"The rooms over the swim up bar loud in the mornings"
Read review
"Get an ocean view room, far from the entertainment area"
Read review
"Anywhere, the resort is beautiful!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite