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Melia Cayo Coco

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Jardines del Rey Ciego de Ávila, 69400 Cuba
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (9847)
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Panoramas (42)
Pool & Beach (2682)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Melia Cayo Coco
Updated 07/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 13 hotels in Cayo Coco
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
Located beachfront in Cayo Coco, habitat of a large colony of pink flamingos. Five-Star All Inclusive Resort with 250 rooms. Conceived only for adults aged 18 years or more. Its superior suites and rooms are built on stilts over a natural seawater lagoon. Recommended for couples, weddings, and honeymoons. 250 Guest rooms: 168 Classic, 62 Grand Premium Lake View, 6 Junior Suite, 2 Junior Suite Lake View , 12 Grand Suite Lake View, 4 Dining Restaurants (A la Carte, International, Mediterranean, Buffet, Barbeque), 7 Bars. WiFi free. Mini Spa with free sauna and steam bath. Massages under supplement. Super attentive and professional staff.
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Property amenities
Free parking
Public wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Archery
Airport transportation
Parking
Pool / beach towels
Adult pool
Outdoor pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Bicycle rental
Bicycles available
Diving
Snorkeling
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Tennis court offsite
Shuttle bus service
Car hire
Taxi service
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Full body massage
Massage
Steam room
Adults only
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Minibar
Cable / satellite TV
Extra long beds
Bidet
Private balcony
Room service
Safe
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Charming
Languages Spoken
English, French, Spanish
8072Reviews1698Q+A100Room tips
Traveler rating
  • 5,674
  • 1,716
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Popular mentions
time2004 wrote a review Yesterday
Hensall, Canada23 contributions51 helpful votes
Just back from 2 weeks vacation at this great resort. stayed in lagoon room which was nice quiet and clean. the staff here are warm and friendly and very happy to be working. excellent with their covid restrictions on the resort. been going to cuba for years and have to say this was the best for food at all restaurants. alot of choice and good cooks. thanks to all staff everywhere on resort for their kindness and love and support and love for us being there. no issues or even thought of covid. beach is amazing. when you go please be kind and tip them as every dollar tip means alot to them. any cloths shoes etc sitting in your closet not being worn please take some to them as they could use or have a family member who would greatly appreciate them. thank you everyone and see you soon again. mucho gracia.
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Review collected in partnership with Meliá Hotels International
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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bookedtogo wrote a review Yesterday
Kitchener14 contributions32 helpful votes
Just back Sunday from a week of pure joy at Melia Cayo coco. Smaller resort. Gorgeous beach. Excellent and caring staff. Food was delicious. I can’t say enough about they went above and beyond to assure that I had an amazing holiday. From the customer service staff that did everything in their power to make sure we were happy. Grateful for their friendly and professional staff. Entertainment was varied and really good. Food in all the areas was wonderful. Appreciate during Covid life is different… very efficient testing and protocols. Not a thing to change. Just appreciate
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Date of stay: November 2021Trip type: Traveled with friends
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RCoulthard wrote a review Nov 27
Hamilton, Canada3 contributions1 helpful vote
This is my fourth time to Melia Cayo Coco. And another amazing time. Ketty and Hector in the buffet are always amazing. Chino doing the beach and pool activities was fun and lovely. The snack bar is great too. Try the breaded cheese sticks, sangria, and Spanish coffee. The protocols in place for keeping us safe is better than back home. Thank you Gypsy and Marco for a great vacation.
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Date of stay: November 2021Trip type: Traveled as a couple
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Response from Meliá Cayo Coco, General Manager at Melia Cayo Coco
Responded yesterday
Dear RCoulthard, We are so glad to know you have again been so pleased with our facilities and services. Having previously stayed with us you certainly know what to expect and what can we offer. Thank you for taking the time to review us in such a magnificent way and for every compliment on our services and staff. I will share all your remarks with them, especially with the ones you have been kind enough to mention by their names. Do keep us posted on your next stay, we will be very glad to assist with any request you may have. With warmest regards, Marco Mazzucchelli General Manager
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Bill C wrote a review Nov 24
King City, Canada41 contributions40 helpful votes
Just spent a great week @ the Melia...went with Air Canada Vacations....the most beautiful beach I have ever been on....rooms and all areas were very clean....staff is very friendly and helpful.....order the Snapper if it's on the menu at one of the ala carte restaurants...Blue Diving Scuba....now located next door @ the Pullman was excellent value and great staff....take the tour on a Friday with tour guide Jasmine... to Moron/ tobacco farm/ incredible barbecue Cuban lunch / crocodiles / cypress swamp boat tour was really neat...and finished with real homemade Pina Colada's!!! Incredible value @ $75 ....you will have a nice relaxing vacation here!! 2 criticisms...snorkelling is not plentiful....one point of land close by....and a nasty $30 each cost...by the hotel to take a Hobie Cat...500M out to the closest reef....for 1 hour....
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Date of stay: November 2021Trip type: Traveled as a couple
2 Helpful votes
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Response from Meliá Cayo Coco, General Manager at Melia Cayo Coco
Responded 5 days ago
Dear BillC9, Thank you very much for posting your review on this site and for so nicely commenting on our facilities and services. I'm very glad to know you had a very nice and relaxing stay with us. Regarding your comments on the excursion to the coral reef have addressed them to this area manager for him to revise this matter. We can assure you that we will take all your comments into account as the opinions of our guests are very important to us. Thank you very much once again for trusting us. Meliá Cayo Coco is already looking forward to seeing you again in the future. Just let us know what your preferences are for your next time and we will be just too glad to assist with them. With warmest regards, Marco Mazzucchelli General Manager
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Nik wrote a review Nov 24
22 contributions3 helpful votes
+1
First experience with Melia Hotels Awesome Place,Management Are High Classe , Nice and expertise Stuff. Honesty i Found my place never change Melia Cayo Coco. And you guys come and see. Thanks Melia i never forget You. Highly RECOMMENDED
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Date of stay: November 2021Trip type: Traveled with friends
3 Helpful votes
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Response from Meliá Cayo Coco, General Manager at Melia Cayo Coco
Responded 5 days ago
Dear Nazereti, It is encouraging reading such a fantastic review! We are so glad to know we have provided you with such an amazing experience on your first stay with us. Thank you very much for trusting us and for recommending us. We hope to see you again in the future so please, send us your preferences for next time and we will be very glad to look after them. With warmest regards, Marco Mazzucchelli General Manager
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PRICE RANGE
$121 - $301 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia cayo coco hotel cayo coco, cayo coco melia
LOCATION
CaribbeanCubaCiego de Avila ProvinceJardines del Rey ArchipelagoCayo Coco
NUMBER OF ROOMS
250
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Frequently Asked Questions about Melia Cayo Coco
Which popular attractions are close to Melia Cayo Coco?
Nearby attractions include Birdwatching with Paulino Lopez Delgado (0.2 miles), Rocarena Climbing Center (0.3 miles), and La Cueva Del Jabali (3.5 miles).
What are some of the property amenities at Melia Cayo Coco?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Melia Cayo Coco?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Melia Cayo Coco?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Melia Cayo Coco?
Yes, free parking is available to guests.
Are there opportunities to exercise at Melia Cayo Coco?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Melia Cayo Coco have an airport shuttle?
Yes, Melia Cayo Coco offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Melia Cayo Coco have airport transportation?
Yes, Melia Cayo Coco offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Melia Cayo Coco?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Melia Cayo Coco?
The staff speaks multiple languages, including English, Spanish, and French.
Does Melia Cayo Coco have any great views?
Yes, guests often enjoy the ocean view available here.