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Melia Cayo Coco

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5,542 Reviews from our TripAdvisor Community

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Showing 4,322: English reviews
Manitoba
Reviewed yesterday NEWvia mobile

Melia Cayo Coco is a quaint adult only hotel. The staff are second to none, tip them well, remember they give you their all and then some, a tip will never be more appreciated. Food in Cuba, I often hear that people don't like the food, not sure what one is looking for but the 15 times I have been...

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1Thank takemeanywhere623
nova scotia
Reviewed yesterday NEW

My husband and I have been travelling in the Caribbean for 16 yrs.We like to go to different resorts.But last year while looking for a place to go,we were debating between 2 different Countries.We choose to go to the Melia Cayo Coco,for the simple reason that it was only a 10-15 ride from the airport to the resort.Once we got...

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1Thank bellebaie
brampton, Ontario
Reviewed yesterday NEWvia mobile

Loved this resort food was the best I have had in all other resorts. Buffet was full of food. We didn't go to much to the hotel buffet for lunch because the beach buffet was even better. All kinds of food, if you like seafood then this is the place. On the beach almost every day I had the BBQ...

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1Thank nikkow2000
Gatineau, Canada
Reviewed yesterday NEW

We arrived the day after Fidel Castro died. The first week was sombre as the entire nation was in mourning but at least the bars were open. Turns out, apparently, Cayo Coco was one of the few places to have that privilege. Mainland resorts were dry, according to a couple from Germany that we met. Due to the situation, there...

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1Thank BillandAnne2015
Norwich, United Kingdom
Reviewed 2 days ago NEW

First class ,very friendly,couldn't do enough for us, Janeli jarisaand the rest of 24hr bar first class,yusmara and the others keeping the place clean,Carlos and olexislooked after us very well and kept us busy and happy,can't wait to return,all in all excellent holday

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3Thank philipbraid1952
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear philipbraid1952, Thanks a lot for taking the time to post your comments on this important website. We are already eager to welcome you back. Thank you very much for praising so much our staff, we are aware of the fact that they are our biggest success. We are more than happy to know that their right doing influences that...

Halifax, Canada
Reviewed 2 days ago NEW

I believe that Heather C is talking about another resort and that she should be careful when submitting a review that she chooses the correct resort ... there are not 2 pools at the melia cayo coco "Green alge on side of walls. Not cleaned enough? The other pool is much cleaner!!." as she stated in her review ... the...

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18Thank litans
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear litans, Thank you very much for your support, we are so honored and grateful for your review where you stand by us. Having guests like you in our hotel is too much of a privilege. We are so looking forward to seeing you again. We promise you we will continue working hard, we will keep up the good work,...

Macclesfield, United Kingdom
Reviewed 3 days ago NEW

From the minute we arrived until the moment we left, we were totally looked after and made to feel very welcome. The hotel is very open and airy, excellent amenities, restaurants and loads of daily activities with the friendly staff on the go all the time, from the gardener to the waitress or waiter, no one can do enough to...

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7Thank Donna M
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Donna M, We are so grateful for your original, positive and detailed review; it has been such a huge pleasure to receive your compliments. I have been smiling ever since I started to read your review. Our team will be delighted once they read your wonderful comments. Thank you very much for recommending Meliá Cayo Coco to future guests....

Reviewed 4 days ago NEWvia mobile

We visited this lovely hotel in 2014 and had a great holiday, everyone and everything was fantastic so we decided to return for a second visit last year, and we were not disappointed, there had been one or two changes since our last visit , the grounds around the pool area had been improved, and a new outside bar just...

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3Thank Carole U
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Carole U, Thank you very much for your review and so generously commenting on your stays with us. It is amazing to read you have had another great time with us. You can rest assure we have shared all your remarks with the staff; we know they make the difference with their outstanding service and truly appreciate they influence...

London, Ontario
Reviewed 4 days ago NEW

We knew we wanted to go to an adult only resort for our holiday, so we did a lot of research into the adult only resorts in Cuba. We used previous visitor reviews from Trip Advisor and Monarc to assist in our selection. This was our 5th trip to Cuba and our 4th to a Melia resort. We are happy...

Review collected in partnership with this hotel
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4Thank Maria S
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Maria S, What can I say after reading such an amazing review. Everyone who reads your comments will exactly know what Meliá Cayo Coco is about, because you have not missed a thing. Thank you for providing so many details, thank you for all your compliments. I often tell the team how passionate we have to be about customer...

Ottawa, Canada
Reviewed 5 days ago NEW

Our first time at an all-inclusive. First: the room: everything worked . AC, safe, windows, bed was good, water was hot, tv was good.overall , two thumbs up. The food: we had heard that Cuban food was not that great.Total BS. Food was great. Custom omelettes at breakfast, no line-ups , world-class coffee... Either at Dinner or lunch, lots of...

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5Thank Ray Y
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Ray Y, It is so encouraging reading such a fantastic review! Thank you so much for all your praises, thank you for your wonderful remarks on our facilities and services. We are so happy for the positive feedback we get from our customers. We know our staff is our biggest pride and we praise them day by day. They...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located beachfront in Cayo Coco, habitat of a large colony of pink flamingos. Five-Star All Inclusive Resort with 250 rooms. Conceived only for adults aged 18 years or more. Its superior suites and rooms are built on stilts over a natural seawater lagoon. Recommended for couples, weddings, and honeymoons. 250 Guest rooms: 168 Standard, 62 Standard Superior Lagoon, 6 Junior Suite, 2 Junior Suite Deluxe Lagoon, 12 Suite Deluxe Lagoon, 4 Dining Restaurants (A la Carta, Buffet, Barbeque), 5 Bars. ... more   less 

Additional Information about Melia Cayo Coco

Address: Jardines del Rey | Ciego de Ávila, 69400, Cuba
Location: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Coco
Price Range: $232 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Cayo Coco 5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Melia Cayo Coco Hotel Cayo Coco
Cayo Coco Melia
Hotel Style:
#1 On the Beach Hotel in Cayo Coco
#1 Luxury Hotel in Cayo Coco
#1 Top resorts Hotel in Cayo Coco
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Questions & Answers

Here's what travelers have asked, with answers from Melia Cayo Coco staff and other travelers.
844 questions
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Questions? Get answers from Melia Cayo Coco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Lagoon rooms are great”
 of 5 bubbles BillandAnne2015, yesterday | Read review
“Avoid lagoon rooms as mosquitoes !!”
 of 5 bubbles 718donnam, 3 days ago | Read review
“We stayed in a lagoon view rom (2322) and it is worth the extra cost to stay there. It was a central location, scenic view and the room was well maintained. Very happy with the services. ”
 of 5 bubbles MariaS654, 4 days ago | Read review
“Lagoon view is not worth it”
 of 5 bubbles RayY994, 5 days ago | Read review
“All rooms are spacious”
 of 5 bubbles johngT7495JK, 5 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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