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Melia Cayo Coco

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Melia Cayo Coco
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5,438 Reviews from our TripAdvisor Community

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Showing 4,252: English reviews
Exeter, United Kingdom
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed yesterday NEW

Great staff from cleaners to management. We had a lagoon room which we feel was great value for the money. We could not fault any aspect of the holiday. Food was great with a huge selection to choose from. We had breakfast at the lagoon restaurant and we would recommend anyone to use this facility as the choice is great,... More 

Helpful?
Thank Phill P
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW via mobile

This hotel and location is the best place I have ever been to (sunny holiday wise). You feel so relaxed and privileged to be in such a beautiful country. Cayo Coco exceeded mine and my partner's expectations and we would love to return as soon as we can. The staff are amazing and all of them put 100% of their... More 

Helpful?
2 Thank Claire R
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW

The staff is well-trained and friendly. The location is gorgeous.i do intend to go back another time.However,the beach is too far from the hotel.i visited the place in November 2015 and stayed for 2 weeks.

Helpful?
Thank Gerald G
Edinburgh
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 days ago NEW

We visited this hotel in 2013 2014 and 2015 so decided to try somewhere else in 2016, we chose Jamaica as we love the Caribbean and although we had a good time it just didn't measure up to the Melia, going elsewhere made us realise just what was important to us from a holiday. So for 2017 we have decided... More 

Helpful?
1 Thank Bambi0759
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Bambi0759, Thank you very much for informing us that you are coming again in 2017. For us it is going to be real pleasure providing you with an excelente stay. Email to our Sales Manager, Gippsy López, with any request you may have as we will be very happy to assist with them. Looking forward to welcoming you, Francisco... More 

Prudhoe, United Kingdom
Level Contributor
61 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 3 days ago NEW

We have visited The Melia eight times and can't wait to return, Lovely people, good food, clean and comfortable room, the friendliest staff, nothing is to much trouble for them. Great place. We have made lots of friends.

Helpful?
2 Thank Lesxxx
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Lesxxx, Thank you very much for your short but wonderful review. We do count on your next stays to provide you with great memories. I'm sure your friends are waiting you with eagerness. Hoping to welcome you in your second home in the near future, Francisco Silva General Manager More 

Montreal, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

My wife and I have spend one week in late November 2016 at Melia Cayo Coco. We were pretty exhausted the day we left and in great need for a break, something that our stay at Melia fully delivered. It was not our first stay in Melia resorts however it was the first at Melia Cayo Coco. The room was... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Alex C
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Alex C, Thank you very much for your nice review. We are glad to know you enjoyed your stay and we were able to provide you with the best of our services. I will pass your comments to the staff, they are indeed the gem of our hotel. Thank you so much for pointing your opinions on the vegan... More 

Norwich, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 days ago NEW

VIsited Cuba for first time in November, booked for a birthday celebration and stayed in a 'luxury' room on the lagoon for 7 nights. We were told that the weather this week was the worst experienced by a number of regular visitors, however one staff member said it was always windy - in the full heat of summer I'm sure... More 

Helpful?
1 Thank And J
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear And J, It is so encouraging reading such a fantastic review! Thank you so much for all your praises, thank you for your wonderful remarks on our facilities and services. Receive my apology for the issue you observed with the sunbed reserving. Although we are reinforcing the non reserving sunbed rules, there are unrespectfull guests that ignore them. Thank... More 

Cambridge, Ontario
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

A great resort! I went to Meliá Cayo Coco with my family and we enjoyed it very much. The staff were very friendly and helpful and we would often speak with them about things outside of work. They all had their own story to tell and part of the reason why my family wanted to go to Cuba; to get... More 

Review collected in partnership with this hotel

Helpful?
3 Thank nataliacT3685MV
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear T3685MV, Thank you very much for posting your review on this important site. We are glad to know you enjoyed your stay at our hotel. Thank you so much for your wonderful comments on our facilities and services. Receive my apologies for the issues you found in your room. We are now refurbishing the standard section and we want... More 

barrie
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 5 days ago NEW

10th visit and counting. Ticks all the boxes for us. Is it perfect - no - but its close to it for us. Great staff, smaller resort, great beach, close to airport, good food, well maintained grounds, adults only, mature clientele

Review collected in partnership with this hotel

Helpful?
7 Thank mgbarrie
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear mgbarrie, Thank you ever so much for always posting your rewiews on this site. Thank you for your all your praises regarding our facilities and services. We will be always happy to count on your many stays to come. Do keep us posted to do our best to fulfill any request you may have. With warmest regards, Francisco Silva... More 

Kitchener, Canada
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 days ago NEW

This was our first visit to Cuba, and it certainly won't be our last! We chose the Melia Cayo Coco due to its smaller size and adults-only restriction. We stayed in a standard room, which was very large and well-maintained by the staff. I particularly enjoyed listening to and watching the birds from our balcony every morning as the sun... More 

Review collected in partnership with this hotel

Helpful?
4 Thank canadahiker17
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear canadahiker17, The single minute you have taken to post your review is too much praise for us! Thank you very much for letting us know how wonderful your first time in Cuba was while staying at Meliá Cayo Coco. Thank you for your wonderful comments that will be transmitted to all our staff which are indeed the big stars... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located beachfront in Cayo Coco, habitat of a large colony of pink flamingos. Five-Star All Inclusive Resort with 250 rooms. Conceived only for adults aged 18 years or more. Its superior suites and rooms are built on stilts over a natural seawater lagoon. Recommended for couples, weddings, and honeymoons. 250 Guest rooms: 168 Standard, 62 Standard Superior Lagoon, 6 Junior Suite, 2 Junior Suite Deluxe Lagoon, 12 Suite Deluxe Lagoon, 4 Dining Restaurants (A la Carta, Buffet, Barbeque), 5 Bars. ... more   less 

Additional Information about Melia Cayo Coco

Address: Jardines del Rey | Ciego de Ávila, 69400, Cuba
Location: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Coco
Price Range: $144 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Cayo Coco 5*
Number of rooms: 250
Also Known As:
Melia Cayo Coco Hotel Cayo Coco
Cayo Coco Melia
Hotel Style:
#1 On the Beach Hotel in Cayo Coco
#1 Top resorts Hotel in Cayo Coco
#1 Luxury Hotel in Cayo Coco
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Questions & Answers

Here's what travelers have asked, with answers from Melia Cayo Coco staff and other travelers.
790 questions
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Questions? Get answers from Melia Cayo Coco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“decide if you want a lagoon room or not. If so decide if you want to face the sunrise or the sun set.”
 of 5 bubbles 74phillp, yesterday | Read review
“all rooms are the same”
 of 5 bubbles geraldg101, yesterday | Read review
“All rooms are good”
 of 5 bubbles Lesxxx, 3 days ago | Read review
“standard room was clean an quite”
 of 5 bubbles 393alexc, 4 days ago | Read review
“Ask for one away from beach Bbq (kitchen vents back into room blocks)”
 of 5 bubbles andj2014, 4 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question