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Melia Cayo Coco

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Melia Cayo Coco
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5,302 Reviews from our TripAdvisor Community

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Showing 4,149: English reviews
Birkenhead, England, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed yesterday NEW

Well, yet again a fantastic holiday, 3 weeks this time. The Sea, the sun and the Havana Club! Met some really good people we were with last year. We went to Moron with some friends and Dago & Eddie the waiters and their families to the Carnival, had a fantastic time lots of beer and a fantastic meal. Travelled in... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Janet M
Torquay
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed yesterday NEW

My partner and I stayed at the Melia from 11th to 25th September. We booked the Melia as we wanted a relaxing peaceful holiday and we were celebrating having been together five years. ROOMS On arrival at reception we were greeted with a glass of Cava. It was quite busy as a wedding party had arrived on the same time... More 

Helpful?
1 Thank Beverley K
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Just back from the best holiday ever. Loved this hotel and the staff were absolutely fantastic they looked after us so well. We stayed in a Lagoon room which just made our stay even better. Food was great we were spoilt for choice. I have to mention Leo Claudia and Olexis from the buffet they were fantastic and welcomed us... More 

Helpful?
Thank Caseydot
Rainham, United Kingdom
Level Contributor
84 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had a lagoon room which was clean but looking very tired. Disappointed with the mini bar as it only contained 2 each of lemonade, cola and beer, expected wider selection. Air conditioning excellent and really needed as it was hot hot hot. (September). The pool area and pool itself could really do with renovation. The beach is absolutely amazing... More 

Helpful?
3 Thank Philip F
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Philip F, Thank you very much for taking the time to post your comments on this important website since your opinion is of paramount importance to us. Thank you very much for all your compliments which I have been very glad to share with the team. We appreciate your honest opinion because we need it in order to improve... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

First room allocated to us 76/2 was terrible dark, dated, mirror flaking, mould in wardrobe, fridge leaked, you had to wrestle with the patio door to open it which lead to a bit of concrete (patio!) and dead palms. We moved the next day and went and stayed in an upstairs room much brighter proper balcony and not as shabby... More 

Helpful?
4 Thank Toni-Louise C
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Toni-Louise C, Thank you very much for your comments. We are truly sorry for failing on providing you with a 5 star holiday vacation, so please, accept my personal apologies for this. We appreciate your honest opinion because we need it in order to improve and become better. Our customer's opinions are of paramount importance, we need them in... More 

South River, Canada
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The service in this resort was excellent. The beach was fantastic. I have not been happy with the food from Cuba in the past but I found it pretty good at this resort. I was a little disappointed with how tired the placed looked. It definitely needs some TLC in certain areas such as the pool and rooms but I... More 

Helpful?
1 Thank Kris H
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Kris H, Wow, we are among best food you have ever tried in Cuba! I have to say those are very good news my friend! Food is one of the most important aspects to take into account when coming to Cuba and receiving such a positive feedback pays off for the hard work. We feel so encouraged! The staff... More 

Great Yarmouth, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had read reviews before we went, and felt it was all too good to be true, but it is. Went 11th to 25th September and totally overawed by the place but more so the friendly and considerate staff. Had a lagoon room which was clean spacious and had excellent and well appreciated air conditioning. Food was great, lots of choice... More 

Helpful?
1 Thank Tngy1
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Tngy1, What can I say after reading such an amazing review. Everyone who reads your comments will exactly know what Meliá Cayo Coco is about, because you have not missed a thing. Thank you for providing so many details, thank you for all your compliments every time you have taken to share your experience with other readers from this... More 

Birmingham, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Perfect in every way , the people at the hotel were fantastic took care of us in every way . Everyone of the melia staff are the most wonderful caring individuals , Carlo in the buffet and his wonderful mom Gizelle in the Cuban restaurant , Rooms are shabby chic but very clean . Beds are so comfy ,plenty of... More 

Helpful?
2 Thank B922ZFsara
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear B922ZFsara, Thank you so much for so kindly commenting on our facilities and services. It is an honour to know we were able to provide you with such an enjoyable holiday. We are very grateful for your praises; we know now our goal has been achieved, we provided you with a first class experience. We just wanted to tell... More 

Burlington, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

First time in Cayo Coco. Were there from Sept 16 to 23 & was worried about stormy weather at this time but that didn't happen. Weather was very hot, humid & sunny 90% of the time & a little cooler at night. You have to like the beach to go here because it is kind of isolated so not much... More 

Helpful?
4 Thank marie r
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear marie r, We want to thank you for finding the time to post your comments on TripAdvisor, a very important website. They are by the way very positive and rewarding. It pleases us to know you found our facilities and services so good. We can see the staff made a very good job. We will let them know about... More 

Liverpool, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From start to finish this hotel exceeded everything we thought we would get, nice welcome on arrival and very quick checkin, we were upgraded to lagoon as we were celebrating my husbands 50th, I thought the room was great nice touches in the room, flowers, bottle of rum and the normal well stocked fridge, maids in the morning and of... More 

Helpful?
1 Thank Sue K
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Sue K, What a wonderful review! Exceeding our customers' expectations is what we are all about and what makes us feel prouder of our team and the exceptional way they serve you all. We will be striving in providing you with the good service you deserve. We promise you we will be up to your expectations on your next... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Located beachfront in Cayo Coco, habitat of a large colony of pink flamingos. Five-Star All Inclusive Resort with 250 rooms. Conceived only for adults aged 18 years or more. Its superior suites and rooms are built on stilts over a natural seawater lagoon. Recommended for couples, weddings, and honeymoons. 250 Guest rooms: 168 Standard, 62 Standard Superior Lagoon, 6 Junior Suite, 2 Junior Suite Deluxe Lagoon, 12 Suite Deluxe Lagoon, 4 Dining Restaurants (A la Carta, Buffet, Barbeque), 5 Bars. ... more   less 

Additional Information about Melia Cayo Coco

Address: Jardines del Rey | Ciego de Ávila, 69400, Cuba
Location: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Coco
Price Range: $142 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Cayo Coco 5*
Number of rooms: 250
Also Known As:
Melia Cayo Coco Hotel Cayo Coco
Cayo Coco Melia
Hotel Style:
#1 Top resorts Hotel in Cayo Coco
#1 On the Beach Hotel in Cayo Coco
#1 Luxury Hotel in Cayo Coco
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