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Iberostar Mojito

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Iberostar Mojito
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3,394 Reviews from our TripAdvisor Community

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Showing 2,688: English reviews
Listowel, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I would recommend this resort to anyone. The staff are the most amazing people i have ever met. The food is excellent and the rooms are clean and comfortable. The entertainment staff are the best, they make your visit very enjoyable and treat you like family. If you want a great vacation in Cuba, this is the place to go.... More 

Helpful?
2 Thank heycathy2016
Director Genera... I, General Manager at Iberostar Mojito, responded to this review

Dear guest, First of all, we would like to tell you that we really appreciate you have chosen our resort IBEROSTAR Mojito to spend your well-deserved holidays We really appreciate you have taken the time to write a review about your stay with us. Our staff is our best asset and you know they will always walk the extra mile... More 

1 review
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

This resort is not a Mercedes. If you want a Mercedes, there are plenty out there. Spend the money and buy one. It's humorous how many people knowingly buy a Hyundai and then complain it doesn't drive like a Mercedes. Do your homework. Read these reviews and you'll realize that this resort is a Hyundai. Entry level resort that is... More 

Helpful?
9 Thank Cuba-ddiction
qualitycuba, Manager at Iberostar Mojito, responded to this review

Dear guest, We really thank you for having chosen our resort to spend your holidays and we appreciate that you have taken part of your precious time to write a review about your experience with us, as well as to recommend others to visit us. It is satisfying to read you have loved the food quality, the shows, the beach,... More 

London, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for our first 2 days in Cuba and we had a good time. We normally don't go to all inclusive resorts, we stayed here just at the beginning of our trip to Cuba to rest and be ready for the adventure. It is ok, not exceptional but the staff is very friendly and nice. Part of the... More 

Helpful?
3 Thank fryb2015
Director Genera... I, General Manager at Iberostar Mojito, responded to this review

Dear guest, On behalf of all the hotel staff, and particularly the manager we would like to thank you for the opportunity you have given us by choosing the IBEROSTAR Mojito. We are pleased to read that you had nice vacations. We will share with all staff your comment on this positive review, in recognition of have formed part of... More 

Sheerness, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a lovely time. The a la carte was lovely and the buffet reasonable,spoiled mostly by greedy South Americans pushing to the front taking huge platefuls. The beach was fabulous and we spent most days there or the adult only pool(what a good idea) which was quieter and offered more shade. The evening entertainment was pretty poor but we were... More 

Helpful?
1 Thank Julie H
Director Genera... I, General Manager at Iberostar Mojito, responded to this review

Dear Guest, We really thank you for having chosen our resort to spend your holidays and we appreciate that you have taken part of your precious time to write a review about your experience with us. It is satisfying to read you have loved the service of all our friendly staff. We are looking forward to seeing you in the... More 

Montreal, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms need to be updated, specially the bathrooms, but we knew this before booking. We were here just for the beach and wasn't disappointed. Service is 5* as all the Iberostar resorts we've tried. Food is ok, or very good if comparing to other AI Cuban resorts. You have to try the beach bar (called ranchan in Cuba) beside... More 

Helpful?
Thank mehdi_ta
Director Genera... I, General Manager at Iberostar Mojito, responded to this review

Dear guest, on behalf all the hotel staff we want thank you for having chosen IBEROSTAR Mojito for your vacation and for taking the time to post a review about your stay among us. We want to express you how glad we are to acknowledge that you enjoyed from a wonderful time. In IBEROSTAR we want our guests to “enjoy... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

We have just returned from a 2 week holiday at this hotel from August 21st to September 5th 2016. From the moment we arrived we realised that this was not what we were expecting. The two family adjoining rooms were situated in the noisy part of the hotel. With the evening entertainment to the front and the disco behind us.... More 

Helpful?
2 Thank Wardlaw10
qualitycuba, Manager at Iberostar Mojito, responded to this review

Dear guest, On behalf of all the hotel staff, and particularly the manager I would like to thank you for choosing IBEROSTAR Mojito to spend your vacations. Also we want you to know that all the actions have been taken to prevent further awful circumstances like those you have mentioned. IBEROSTAR as a company has been characterized by running resorts... More 

Milan, Italy
Level Contributor
148 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This all inclusive resort is located in Cayo Coco. It is not new, and even it is still clean, it is clear that it is no longer a 4 stars hotel. The environment around the hotel is not pleasant: it is clear that it is quite abandoned. One of the restaurants is now closed because the roof fall down. All... More 

Helpful?
3 Thank fesbel
qualitycuba, Manager at Iberostar Mojito, responded to this review

Dear guest, On behalf of our team at IBEROSTAR Mojito I wish to say thank you for choosing us as your preferred destination in Cuba. We are very happy to read that not all about your stay was wrong and that you could enjoy our beautiful beach, our big and clean rooms, our food selection as well as our helpful... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

We had a lovely time in the Mojito, but it takes some getting used to. As with everything in Cuba, it is a little more complicated then it first seems, but everything works once you have figured out the system. One of the a la carte restaurants had caved in, probably due to on of the foundations coming out of... More 

Helpful?
Thank Yniel S
Director Genera... I, General Manager at Iberostar Mojito, responded to this review

Dear Guest, On behalf of IBEROSTAR Mojito we would like to thank you for your stay with us and also for sharing your review with our Tripadvisor community. We would like to apologize for the inconveniences regarding our staff ; this is not the kind of service that we take pride of at IBEROSTAR. We would like to mention that... More 

Cambridge, Ontario, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed at the Mojito from Oct 5-12 2015 with 2 children ages 3 & 6 and 4 adults. I was weary of some of the reviews of the property as well as the change in management, but we were all pleasantly surprised when we arrived. My travel requirements are fairly standard, comfortable, clean and decent food and all of... More 

Helpful?
5 Thank Sara M
Director Genera... I, General Manager at Iberostar Mojito, responded to this review

Dear Guest, We really thank you for having chosen our resort to spend your holidays and we appreciate that you have taken part of your precious time to write a review about your experience with us, as well as to recommend others to visit us. It is satisfying to read you have loved the food quality, the shows, the beach,... More 

Toronto, Canada
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed August 15, 2016

This resort is conveniently located only 10-15 min from the Cayo Coco airport. It was built 15 years ago, along with its sister resort right next door but the sister resort has been abandoned for several years. The Mohito on its own is a large resort with a good size lobby and a separate wing housing a souvenir shop, a... More 

Helpful?
14 Thank Connie654
Director Genera... I, General Manager at Iberostar Mojito, responded to this review

Dear Guest, On behalf of the staff I want to thank you for giving us your comments about your experience at IBEROSTAR Mojito. It is always nice to have a feedback since this helps us to improve our services. We appreciate all the complimentary comments about our hotel and the services we offer - they are very encouraging for all... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Iberostar Mojito

Address: Jardines del Rey | Jardines del Rey, Ciego de Avila, 69400, Cuba (Formerly Hotel La Laguna)
Location: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Coco
Price Range: $88 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Mojito 4*
Number of rooms: 690
Also Known As:
Nh Krystal Laguna Resort
Nh Krystal Laguna Hotel
Krystal Laguna Cuba
Nh Krystal Laguna Cayo Coco
Nh Krystal Laguna Villas Resort
Nh Krystal Cuba
Krystal Laguna Cayo Coco
Nh Krystal Laguna Cuba
Krystal Cayo Coco
Hotel Style:
#5 Top resorts Hotel in Cayo Coco
#6 Luxury Hotel in Cayo Coco
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