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Jardines del Rey, 69410 Cuba
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (6866)
360
Panoramas (25)
Pool & Beach (2041)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 08/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sol Cayo Coco
Updated 08/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 12 hotels in Cayo Coco
Location
Cleanliness
Service
Value
Travelers' Choice
A good standard property with an excellent beachfront location. Sol Cayo Coco is the only hotel with access to two different but equally charming beaches, situated a midst gardens and palm grove facing the sea and the white fine sand beach. The hotel is ideal for families with children, couples, honeymooners and weddings, fish and dive. This paradise is the perfect spot to combine great fun with fantastic relaxation.
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Room & Suite (765)765
Full view
Property amenities
Free parking
Paid internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Parking
Internet
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Tennis court
Evening entertainment
Fishing
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Free airport transportation
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Concierge
Currency exchange
Gift shop
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
Spanish
5,278Reviews799Q+A100Room tips
Traveler rating
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Popular mentions
Linda S wrote a review Sep 6
4 contributions4 helpful votes
Nice little resort with good service and food (although some shortages this year). Good snorkelling right off the beach. The bar/wait service has improved in the lobby. Love those Mojitos and Spanish coffee. We will be back someday 😁
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Date of stay: February 2020Trip type: Traveled as a couple
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Kevin davies wrote a review Jun 2020
Wellingborough, United Kingdom1 contribution
I have stayed at the Sol 6 times .every time I have been treated great by the staff.the food is great the rooms are clean and the staff are great always made to feel more than welcome as a solo travelers.customer services are the best nothing is too much trouble for them thanks guys and girls Lissett.hayleen lizandra .Joaquin and Blanca are the best .went 3 times for 2 weeks in 2019 .and going back when they reopen .keep up the great work
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Date of stay: August 2019Trip type: Traveled solo
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Linda S wrote a review Mar 2020
4 contributions4 helpful votes
The food was good. I enjoyed every meal. The resort was not as full as other times we have been there. Elvis would come out of the buffet to get us for dinner. Too funny. The service was better in the lobby as far as being served drinks. We got the room location we asked for. 2000 block is closest to the main beach. On the other beach is pretty good snorkeling for a novice like myself. I hope that the staff and their families all stay healthy during the pandemic and that we can return in the future.
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Date of stay: March 2020Trip type: Traveled as a couple
1 Helpful vote
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Maureen O wrote a review Mar 2020
Guelph, Canada3 contributions2 helpful votes
This was our 8th time at Sol and sadly our last. The food was scarce( no pasta) and not very good. We had cash and perfume stolen from our room and also had cockroaches. I don’t know why things have gone downhill ( perhaps the restrictions Trump placed on them?) but even after reporting the theft I never met the manager and nobody seemed to care. We had many good years at Sol and still love the beaches and Cuban people but will not be back at Sol:(
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Date of stay: March 2020
Value
Location
Service
Room Tip: Just don’t go
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2 Helpful votes
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Response from NaiviQ, Director of Sales at Sol Cayo Coco
Responded Mar 20, 2020
Dear Customer, All the reviews are important for us good and bad, we accept all the critics and suggestions about our facilities because these help us to improve in our services , of course we going to take notes about your comments to correct or improve in these specific points thereby that others clients receive better service than you and we expect may meet with their expectations. We regret very much that we have no been in your case this time but we promise you that we go on work with the same enthusiasm for offering the better of us. We sincerely would like to have the opportunity to welcome you once again at Sol Cayo Coco to experience the hospitality of our people, the quality of our services and facilities and to keep the perception you have about us. Best regards,
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Sam A wrote a review Mar 2020
Toronto, Canada3 contributions2 helpful votes
My wife, daughter, and parents-in-law visited Sol Cayo Coco in March 2020. Allow me to start by saying that we had a pretty good trip overall, and did enjoy our time at the resort. However, there are a few important concerns which the management team needs to address. I am not bringing these concerns up just to say bad things about the resort, but rather with the hope that the management team will become aware of these issues and address them. Pros: - The resort is relatively small, which made it very convenient to travel throughout and return to your room if you needed to get something. - The staff was very helpful and pleasant throughout the entire resort. - The beaches were both very nice and clean, with plenty of space for guests. - The entertainment team always had something going on throughout the day and night, which was very nice as well. - The resort is kid-friendly, which was great for our daughter as well. Cons: - The rooms are quite dated and worn down. This was my fifth time visiting Cuba, and I would say these were the oldest rooms that I have stayed at. They are certainly due for a renovation. - The food was very repetitive, and the selection was not huge - even for Cuban standards. On most nights simple things were missing, such as pasta, local fruits, etc. I'm not sure if it was just the time of year, or if this was a regular occurrence. - The one A La Carte restaurant had the exact same food as the buffet. The plates were just made to order, but the entrees were exactly the same food. - The buffet restaurant was FULL of cockroaches. They were all over the BBQ station, around the walls beside the pizza station, and around the main buffet island. I tried to use the hand sanitizer at the entrance, and a cockroach ran out. This is a major issue that needs to be addressed. - Our beds had bedbugs, and we didn't realize it until the very last morning when we saw a large one on my daughters bed. We managed to get a photo of it (attached). We did notice bites throughout the week, but their bites are tricky as they don't get issue until a few days after. Once we got home, we realized that we had bites all over our arms, hands, and legs. Again, this is a major issue that needs to be addressed. Other than the last two cons, the trip was pretty good overall. However, due to these two concerns, we would likely not return to this resort.
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Date of stay: March 2020
Value
Location
Service
Room Tip: Rooms near the pool were very convenient, and close to the lobby and buffet, but were a bit loud.
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2 Helpful votes
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Response from NaiviQ, Director of Sales at Sol Cayo Coco
Responded Mar 20, 2020
Dear guest: We are sorry to read your comments in regards of your stay with us; normally everyone always enjoys our resort very much. Please be sure that we work as hard as possible and we aim at delivering always the best possible experience to all of our dear guests. Once again please accept our apologies and we look forward welcoming you in the near future and we hope continue counting on your loyalty as a customer of our hotel and our company. Cordially.
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PRICE RANGE
$76 - $191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sol cayo coco hotel cayo coco, sol hotel cayo coco, sol cayo coco cuba
LOCATION
CaribbeanCubaCiego de Avila ProvinceJardines del Rey ArchipelagoCayo Coco
NUMBER OF ROOMS
270
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Frequently Asked Questions about Sol Cayo Coco
Which popular attractions are close to Sol Cayo Coco?
Nearby attractions include Birdwatching with Paulino Lopez Delgado (0.07 miles), Rocarena Climbing Center (0.1 miles), and La Cueva Del Jabali (3.4 miles).
What are some of the property amenities at Sol Cayo Coco?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sol Cayo Coco?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sol Cayo Coco?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sol Cayo Coco?
Yes, free parking is available to guests.
Are there opportunities to exercise at Sol Cayo Coco?
Yes, guests have access to a pool and a fitness center during their stay.
Does Sol Cayo Coco have an airport shuttle?
Yes, Sol Cayo Coco offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sol Cayo Coco offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does Sol Cayo Coco have any great views?
Yes, guests often enjoy the ocean view available here.
Is Sol Cayo Coco accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.