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DoubleTree by Hilton Hotel Woking

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DoubleTree by Hilton Hotel Woking
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254 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Gravesend, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

Poor service,slow responses to a poorly prepared room when complaining and air con didn't work at all .The overall feel was one of a less than welcoming corporate hotel that simply goes through the motions .

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank barbutis
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

From check in to check out and every moment inbetween the staff couldn't do enough for us - nothing was too much trouble and we were made to feel very comfortable with our young children. Fantastic service and food in the bar area. Rooms could of been a bit cooler but a good size with everything you need

Helpful?
Thank Helen D
Wheaton Aston, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The staff just go that extra bit to make you feel welcome. You pay the extra but you get it. Room was nice and the bed was fantastic. Lots of different TV channels for foreign guests (I miss that when I'm in hotels abroad). Restaurant menu look really good although I didn't eat. Easy access to train and local town.... More 

Helpful?
Thank G911are
London, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

The room was perfect, cookie was a nice touch and an ice breaker. Reception staff were very welcoming and efficient, breakfast has a wide range of options, complimentary wifi and a fairly equiped 24h gym that's had what you need. Overall very satisfied with this hotel.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 383razy
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Shower broken, toilet seat broken, Internet connection poor, and hotel lost my Police Sunglasses. On top of the faults with my room, I left my sunglasses behind in my room on departure. My own fault I know, but I contacted the hotel 10 minutes after I checked out and said I would return after my meeting, couldn't go back there... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Alan T
uk
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I stayed at the Hotel 20/7 in Room 411 and at around 02.30 having had no sleep due to the air con not working and the heat becoming intolerable I called down to Reception to see if any one else in the Hotel were complaining. At the time another gentleman was there also saying the same as myself. The night... More 

Helpful?
Thank Andrew P
southampton, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Pretty much perfect - nice design, style, feel, people all very good. Service at the bar very good. Breakfast excellent even with a hangover. A McLaren F1 car in the foyer shows good effort. For the money I paid you could not get better I believe.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Hector S
Vijay B, General Manager at DoubleTree by Hilton Hotel Woking, responded to this review

Dear Hector S Thank you for your review on tripadvisor regarding the recent visit to DoubleTree by Hilton Woking. I was very pleased to learn that you enjoyed your overall stay and found the bar and breakfast to be excellent, I have shared your feedback with the team. At DoubleTree by Hilton Woking it is our aim to ensure that... More 

Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

This hotel has seen a massive renovation, transformation has added value in turns set it to be best in Woking. My stay has been enjoyable, new rooms are very comfortable with added values and features. Free wifi is always a bonus, breakfast has a good variety to suit all needs. Friendly and efficient staff and cookies are very delicious.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 356anapa
Singapore, Singapore
1 review
3 of 5 stars Reviewed 1 week ago

Facilities in the hotel is basic and just adequate. There is no unusual reception for HIlton Honor Diamond - although not exactly expecting one. But finds the amenities too basic for my personal appreciation.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 335bernards
Vijay B, General Manager at DoubleTree by Hilton Hotel Woking, responded to this review

Dear 335bernards Thank you for your feedback regarding your recent visit on tripadvisor. Whilst your stay was adequate I was sorry that you found us just basic. There are certain standards that we have to maintain as a DoubleTree by Hilton which you will find across globally. For e.g. a warm chocolate chip cookie upon arrival which every DoubleTree by... More 

Woking, United Kingdom
Level Contributor
480 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 238 helpful votes
5 of 5 stars Reviewed 1 week ago

Was really a great treat! Sadly our boiler flooded our home so we needed a place to stay overnight, the staff where really compassionate and helpful. It was the best thing they ever did for the property to re-brand as Hilton and refresh. The decor in the hotel is fantastic, the staff are fantastic so helpful and really do go... More 

Helpful?
Thank Sbangsuk
Questions? Get answers from hotel staff and past guests. Ask a question

61 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
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Additional Information about DoubleTree by Hilton Hotel Woking

Address: Victoria Way, Woking GU21 8EW, England (Formerly Holiday Inn Woking)
Location: United Kingdom > England > Surrey > Woking
Price Range: $87 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel Woking 4*
Number of rooms: 170
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hilton EMEA, Expedia, Hotwire, TripOnline SA, Travelocity, Agoda, Hotels.com, Cancelon, Odigeo and Priceline so you can book your DoubleTree by Hilton Hotel Woking reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Woking Hotel Woking
Woking Holiday Inn
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