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Banks Hotel

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Banks Hotel
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135 Reviews from our TripAdvisor Community

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Showing 100: English reviews
1 of 5 stars Reviewed 1 week ago via mobile

Filthy room with burn holes and a sticky black substance trodden into the carpet, no air con with mould and cracked tiles in the bathroom. Wallpaper peeling, hair dryer didn't work, no bath mat for the shower so had to use one of only two towels provided. Basically everything was terrible and I would recommend keeping well away from this... More 

Helpful?
Thank Vicki R
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

I can't believe the state of the room we stayed in. It was a double room with a shared bathroom. The shower head was broken, the plug hole didn't drain well. We needed more towels than usual as the bathroom floor got soaked. The bedside shelf was falling off the wall, there were holes in the wall where the other... More 

Helpful?
Thank Lauren A

Travelers are raving about these Ilford hotels

Kenilworth, England, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Do not use banks, things went missing from the room, Booked rooms for guys over four weeks, guys went home for a night, returned to find they had re booked our room. Had to find a hotel in london Kate at night, Booked via booking.com.

Helpful?
Thank Martin T
Kent, United Kingdom
2 reviews
1 of 5 stars Reviewed June 13, 2016 via mobile

Hotel is the most disgusting hotel ever, there was mice running around all night, bathroom has a mouldy smell, carpet has holes and rips. Complained to manager and he was very rude he accused me of being a liar. Would not recommend this hotel to anyone

Helpful?
Thank prinny92
1 review
1 of 5 stars Reviewed June 3, 2016 via mobile

I stayed here on the 28th of May! The room was horrendous we had a leak at 5am in the morning coming through the ceiling there was copious amounts of water flowing through the walls which covered the bathroom and all the facilities. I woke up with slugs next to my pillow! I have photographed everything and asked for a... More 

Helpful?
Thank Kimberley B
Helsinki, Finland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 1, 2016

Really basic hotel with the full english breakfast. Room was clean but toilet smelled moldy. Our room was located across from a busy street so we could hear the traffic. Minus for the missing minibar. Pretty good value for the money.

Helpful?
Thank Kotalappalainen
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 29, 2016

Don't book here, the receptionist gave away our room after us having booked it months ago. When we arrived she told us that our room had been given to someone else and that there was nothing she could do.

Helpful?
Thank jonny-1510
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 18, 2016 via mobile

Comfortable and large room no complaints Moved from sister hotel around the corner Scared of mice , didn't like pest control box next to the bed so hotel change to solve the Problems which is good enough for me

Helpful?
Thank BARRY W
1 review
1 of 5 stars Reviewed May 13, 2016 via mobile

Most worse hotel I have seen ever. Service was terrible. The reciptionist person name BISHAL was so hot headed guy. His tone was so rude. Even we complain to the hotel authority they didn't take any action about BISHAL. Never ever come back again.

Helpful?
Thank Mupashchil i
Crump, Tennessee
1 review
1 of 5 stars Reviewed May 12, 2016 via mobile

The obnoxious and rude staff are only the start of this. They charged me twice for this, denied it - being American we see the charges instantly. And they still tried denial.... The room was smelly, poor security, faulty wiring in the room. It wasn't cleaned very well. Loud noises during the night led to further security concerns when multiple... More 

Helpful?
Thank Jonathan S
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Concierge

Additional Information about Banks Hotel

Address: 5-9 Park Avenue, Ilford IG1 4RS, England
Location: United Kingdom > England > Greater London > Ilford
Price Range: $60 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Banks Hotel 2.5*
Number of rooms: 24
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Also Known As:
Banks Hotel Ilford, Essex
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