Worst night full of homeless bed broke dirty towel holes in walls disgusting put me right off premier in and we had 3 rooms booked other rooms smelt of toilets don’t normally have problem but Enfield is not a great hotel and had to pay £5 forParking!!!! Joke
A satisfied customer with a happy experience. the only issue I had was the car pack that was expected to pay for packing my car overnight. It use to be free before, I do not like the fact that a hotel lodger have pay for a car pack.
This hotel is in need of a major refurbishment . The issues with security of the doors to each of the corridors gas not been fixed since we last came to this hotel in August . Very alarming as anyone off the street could enter. The rooms we cold and dirty , cobwebs Hanging from…
Dirty room, mould in bathroom with a 10 week old baby in the room, free entrance to the corridor, broken heating half way through, refused by a member staff to sterilise a baby clean bottle in the mibrwave. Smelly room,?” Very frowsy and in comfty bedding. Had to pay £5 for…
We booked three rooms for 26th and 27th December while visiting family. Firstly, reception staff were excellent. I was surprised I had to pay for parking but it is inside the M25 so not completely unexpected. The three rooms were clean and cleaned well while we stayed there.…
"Choose a family room above the ground floor"
"Don't bother.....stay somewhere else"
"Don't stay on lower floors... Not the best Premier Inn breakfast (August 18)"
"3 rd floor as th e hotel is open 24 hour you don’t here any one coming in"
"Ask for a newer room - don't have room 27"