We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I checked in to the Laura Ashley on the 15th of June and specifically asked the man at reception whose name was either Jeffrey or Jamie if we can check out later the next day and take pictures outside in the courts as it was...More
Stayed here for 2 nights
Absolutely fantastic, staff were professional poilte and very attentive. Room was clean and very comfortable. Decor through out was Laura Ashley.
Grounds were well kept .
One down side was the totally unnecessary high tech toilet.
My Brother & Sister-in-Law just had a wonderful Wedding at Laura Ashley hotel this weekend.
What a lovely hotel, truly hard working staff and everything was provided for us for our two night stay.
Staying at a hotel with toddlers is never easy, but the...More
2 Thank Tashabegood
Response from Nimo A, General Manager at Laura Ashley The Manor ElstreeResponded 2 days ago
Thank you for your review on TripAdvisor,
We are most honored your family chose Laura Ashley The Manor for such a special occasion and please our efforts to make this the best weekend for you all was recognised.
I will ensure these comments...More
Like other reviewers the building is beautiful but to be honest looking very shabby. On arrival waiting at reception at least 10 minutes with no sign of staff. Eventually came but was very unfriendly.
When got to the room it was nice but again not...More
Response from Nimo A, General Manager at Laura Ashley The Manor ElstreeResponded 4 days ago
Thank you for sharing your feedback on TripAdvisor.
Please accept my apologies for the experience that you have described. We would have welcomed your feedback on the day of your visit as it would have allowed us to rectify any mistakes.
Absolutely beautiful place with lovely rooms, and friendly staff. All staff would wish you a good morning and would always smile. The room was lovely but the view was blocked by a tree which was slightly disappointing.
We were not made aware that cleaners came...More
1 Thank geeliz123
Response from Nimo A, General Manager at Laura Ashley The Manor ElstreeResponded 6 days ago
Thank you for leaving a review on TripAdvisor.
We are very pleased you enjoyed your visit and I will pass your kind comments onto the rest of the team.
In regards to the housekeeping turn-down, we fully appreciated your comments and will feedback...More