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It was a bit of a challenge to try and find this hotel. The Navigation system on the vehicle took us down someone’s backyard and that was a no go. We switched to Google on the phone and that went down some streets under construction...More
The only thing I did not like about the hotel is its location, but if I had read the website more attentively, I should have known that 'central Leiden setting' did not mean centrally in Leiden, but probably centrally in the Netherlands.
Actually, the hotel...More
Response from Elisa v, Front Office Manager at Hilton Garden Inn LeidenResponded 4 weeks ago
Thank you very much for your review on tripadvisor.
We would like to thank you for your kind words.
The hotel is indeed not located in the city centre of Leiden, as already mentioned is the city centre close to the hotel and...More
They welcomed us really nice to the hotel, offering us with traditional dutch donuts while waiting for check-in.
Rooms are spacious and clean with a huge comfortable bed. Staff was proffesional and helpful.More
Thank Matea P
Response from Elisa v, Front Office Manager at Hilton Garden Inn LeidenResponded yesterday
Dear Matea P,
Your feedback is incredibly valuable to us, as it best evaluates our product and service offerings. Ultimately, you serve as the best quality auditor and I appreciate you taking time to leave your experience with us here on TripAdvisor.
We are pleased...More
I had three foreign customers stay at this hotel, as it was conveniently located for travel. The staff at the reception and in the restaurant was most helpful and friendly, both at arrival and departure.
Comfortable hotel with friendly staff, rooms are basic but are clean.
Hotel is located near the highway and it is about a 10 minute drive to Leiden.
Breakfast choice is very good and staff are helpful.
Will return to this hotel.
Apologies Dianne, I saw your question only just now. It is about 20 miles from Amsterdam airport, cab is about 80€. If you are looking for something conveniently located to the airport, this is not the best place. Regards... More
Apologies Dianne, I saw your question only just now. It is about 20 miles from Amsterdam airport, cab is about 80€. If you are looking for something conveniently located to the airport, this is not the best place. Regards, Thomas