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Hilton Garden Inn Leiden

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Traveler (292)
Room & Suite (154)
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Overview
  • Excellent52%
  • Very good39%
  • Average7%
  • Poor1%
  • Terrible1%
Travelers talk about
“great hotel”(48 reviews)
“free parking”(27 reviews)
“corpus museum”(22 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Room Service
Family Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Leiden
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from Hilton Garden Inn Leiden
Special Offer: 25% off* - Summer Sale
Hotel deals
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Reviews (1,048)
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517 results
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263
201
37
10
6
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LanguageEnglish
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263
201
37
10
6
Show reviews that mention
All reviewsgreat hotelfree parkingcorpus museumscience parkbusiness centerexcellent stayhilton gardenleiden universityhuman bodybusiness tripden haagrooms are spaciousthe air conditioningbus stopexcellent breakfastcity centreaan zee
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1 - 5 of 517 reviews
Reviewed 1 week ago via mobile

We arrived the hotel around 12.00 midnight we was driving from Brussels to this hotel, its kind of tired we booked 3 room 2 room from ‭booking.com‬ 1 room is from ‭hotel.com‬. We can check in the room from from ‭booking.com‬ but we can’t check...More

1  Thank Sophitsuda D
Hotel's Favorite
Reviewed February 15, 2018

The only thing I did not like about the hotel is its location, but if I had read the website more attentively, I should have known that 'central Leiden setting' did not mean centrally in Leiden, but probably centrally in the Netherlands. Actually, the hotel...More

1  Thank Sunstar1019
Response from Elisa v, Front Office Manager at Hilton Garden Inn LeidenResponded February 18, 2018

Dear Sunstar1019, Thank you very much for your review on tripadvisor. We would like to thank you for your kind words. The hotel is indeed not located in the city centre of Leiden, as already mentioned is the city centre close to the hotel and...More

Reviewed 1 week ago via mobile

Pros: spacious and clean rooms, good rental bikes, good breakfast, delicious omelette at breakfast, very friendly staff at breakfast Cons: insufficient customer care (the boys at the reception were a little arrogant and very poor in details, not even a free bottle of drinking water...More

Thank Cornel B
Response from Elisa v, Front Office Manager at Hilton Garden Inn LeidenResponded 1 week ago

Dear Mr. Cornelis, Your feedback is incredibly valuable to us, as it best evaluates our product and service offerings. Ultimately, you serve as the best quality auditor and I appreciate you taking time to write a comment on the Tripadvisor website regarding your stay with...More

Reviewed 2 weeks ago via mobile

My wife and I stayed at the Hilton Garden Inn, Leiden, for three nights at the end of May 2018. It is the absolute truth to say that we have never stayed in a hotel that is more accommodating, more friendly or more helpful! My...More

Thank RobinThomas1951
Reviewed 2 weeks ago

This has to be the single worst Hilton property I've ever stayed at (and I've seen a lot of them). To start at the beginning: We had confirmed reservations for 2 rooms with 2 beds each - yet on arrival, we needed to have a...More

2  Thank GermanyTraveler
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Banquet Room
Conference Facilities
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
$103 - $210 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$103 - $210 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (292)
Room & Suite (154)
Dining (34)
Pool & Beach (2)
Family and Play Areas (6)
Business Center & Event Rooms (6)
Questions & Answers
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john_kozi
August 11, 2017|
AnswerShow all 14 answers
Response from dierik | Reviewed this property |
no, no pool but there is a fitness room
0
Votes
Dianne J
June 27, 2016|
AnswerShow all 6 answers
Response from Thomas B | Reviewed this property |
Apologies Dianne, I saw your question only just now. It is about 20 miles from Amsterdam airport, cab is about 80€. If you are looking for something conveniently located to the airport, this is not the best place. Regards... More
0
Votes
Google Translation
Margaret H
March 12, 2016|
Answer
Response from Ngldbarnes | Reviewed this property |
About 10 minutes by car or 45 minutes walking
0
Votes
Room Tips
"Rooms on the south side are quieter "Corner suites are large and sunny""
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"Check the air conditioning."
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"I stayed in room 413. It was very nice."
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"Ask for a room at the back of the hotel as it faces the motorway"
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