NH Capelle
Barbizonlaan 2, 2908 MA Capelle aan den IJssel The Netherlands
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Avg. $91 /night, 8/8 - 8/9
$157
per night
$120
per night
$82
per night
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About
4.0
#1 of 1 hotels in Capelle aan den IJsselLocation
3.8
Cleanliness
4.1
Service
4.2
Value
3.9
The NH Capelle hotel is conveniently located for both business travelers and tourists in Holland, with fast access to the A20 motorway. The Rotterdam Airport and major cities such as Rotterdam, Utrecht, the Hague, Gouda, and Delft are all within an easy 30-minute drive.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Babysitting
Business Center with Internet Access
Conference facilities
Baggage storage
Electric vehicle charging station
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Interconnected rooms available
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
On-demand movies
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
HOTEL STYLE
Modern
Languages Spoken
English, Dutch, German
Location
Barbizonlaan 2, 2908 MA Capelle aan den IJssel The Netherlands
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 43 out of 100
43
Amsterdam Airport Schiphol
25.6 mi•
See all flights
Rotterdam Airport
5.1 mi•
See all flights
Nieuw Verlaat
10 min•Rotterdam Metro
Rental Cars
54 Restaurants
within 0.75 miles
806Reviews7Q+A19Room tips
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Detailed Reviews
Review
The room is nice and cleaned and is also furnished with television and mini refrigerator. The bed is comfortable. The bathroom is nice and filled with the nH products such as shampoo, body wash and conditioner. A hair dryer. The room is provided a safety box. We stayed there for 3 nights. We enjoyed the services and the variety of breakfast buffet. We also enjoyed and appreciated the hospitality as one of those days were my husband’s birthday and the nH and the chef surprised us with delicious homemade pastry and cookies and a bottle of champagne on the table in our room for us to celebrate on my husband’s birthday. 🥰🇳🇱
The room is nice and cleaned and is also furnished with television and mini refrigerator. The bed is comfortable. The bathroom is nice and filled with the nH products such as shampoo, body wash and conditioner. A hair dryer. The room is provided a safety box. We stayed there for 3 nights. We enjoyed the services and the variety of breakfast buffet. We also enjoyed and appreciated the hospitality as one of those days were my husband’s birthday and the nH and the chef surprised us with delicious homemade pastry and cookies and a bottle of champagne on the table in our room for us to celebrate on my husband’s birthday. 🥰🇳🇱
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Review collected in partnership with NH Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Verena Krafft, Guest Services / Front Office at NH Capelle
Responded Dec 7, 2023
Dear 995nikie, Thank you very much for leaving such a positive review on this website! For you to take the time and effort to write such a thorough review, attests that you have enjoyed your stay! This is simply a wonderful compliment, which I will be sure to share with the team! I am pleased to read that you enjoyed the breakfast and that our team has been able to make your husband's birthday special. On behalf of the entire team, it would be our pleasure to welcome you back at NH Capelle in the future. Kind regards, Verena Krafft Front Office manaer
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good and convenient business hotel : free parking, good food at Luigi's bar, nice and clean rooms, ... You can expect there a good quality sleep. Very good value for price. Members of NH have some benefits (but not "recognized" by reception staff".
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Date of stay: February 2020Trip type: Traveled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IsaRavine, Manager at NH Capelle
Responded Feb 24, 2020
Dear guest, Thank you for taking the time to review your stay here with us. We look forward to welcoming you again on your next visit to the city. Best regards, Isa Ravine Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked a superior dubbelroom and the room was OK. The first night, some of the neighbours were there with the intention of having a good time by having a small party in of the rooms close by. As it was already one in the night I phoned the reception desk and they came over to arrange the situation. Not firm enough apparently as the music stopped but talking, laughing and walking arround didn't. After a seccond call at one thirty in the night the message became more clear... The other morning I asked for an other room as the neighbours stayed longer... Itr was not at the same level and after asking for a free breakfast for one night the recepcionist gave us that... All together it was OK, the staffe made an effort but could have done more and more firmly in my opinion. The hotel is not new and should have a renovation, especialy what the badrooms concern. The distance to the city of Rotterdam by train is not far and by car easy to reach. They have a good parkinglot where you can park without any problems. Taking all into account the price / quality was more than OK.
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Review collected in partnership with NH Hotels
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quince Dirks, General Manager at NH Capelle
Responded Jun 29, 2021
Dear Henk Kluft, thank you very much for you review. We are happy to read that you enjoyed the most of your stay with us. I would like to appologize one more time for the disturbance at night. We always try our best to make the hotel a nice place for everyone. We hope to welcome you again soon. Kind regards, Team NH Capelle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is freezing cold, they don’t turn on the heater because they are saving money that way. Was here also 3 years ago same issue they always say heater is broken.
The manager Quince Dirks has contacted me and told me again the heater was broken that day. If you read reviews from different pages you will find out that it isn’t true about the broken heater. They will offer you a little heating fan that makes a lot of noise.
They must take this hotel from the nh group or change the director immediately
Even the shampoo and showering gel was empty !!!!
The manager Quince Dirks has contacted me and told me again the heater was broken that day. If you read reviews from different pages you will find out that it isn’t true about the broken heater. They will offer you a little heating fan that makes a lot of noise.
They must take this hotel from the nh group or change the director immediately
Even the shampoo and showering gel was empty !!!!
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Verena Krafft, Guest Services / Front Office at NH Capelle
Responded Feb 13, 2023
Dear Danny, Thank you for taking the time to write this review about your stay at NH Capelle. I would like to offer my apologies for these unfortunate experiences, we are sorry that your stay with us has left a negative impression on you. I am sorry to see that you were not happy with the facilities and services offered. I understand your frustration about the malfunctioning of the heating in the hotel. Rest assured that the technical team has been advised and the issue has been taken care of. We do understand that this apology cannot change the experience you have had in our hotel anymore. Should you be willing to give us another chance, we will personally look after your reservation. Kind regards, Verena Krafft
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I want to be proud of the town I grew up in (Capelle a/d IJssel) and wanted to brag about the only Hotel in town but after living in the US for 27 years I like to have my AC. I asked if I was doing something wrong but was informed it was broken and would be fixed tomorrow. This went on throughout my stay. The girls behind the desk were friendly and kind but threw up their hands as this is what their mgt was telling them to say. Will be fixed tomorrow. The free WiFi is completely unusable. We have Ring and wanted to tell the delivery guy to an envelope out of sight but their WiFi will not let you stream. Email was hit or miss. Facebook you can’t upload pictures - it times out. I had better performance in Dalian China bypassing network restrictions blocking fb via a proxy server bypassing this than operating out of NH Capelle. I was here in May/June timeframe. Windows only open to a little crack, with AC not working, my wife using the blow dryer and iron we had to rush leaving the room each morning to escape the heat. Also rooms come with coffee but they were out of milk. We shopped for our own milk at Albert Hein eventually, not a huge deal but do like a cup to wake me up and missed a few. It is also a good indicator of how poorly this Hotel is managed. Running out is one thing but not correcting for over a week…. Such a shame. The building and location are great. You do have to watch out for cameras near the hotel for both speed and red light. We had a room with the browns and tans, one step up from the lower rates so we could have a queen sized bed instead of two single beds. The vacation wasn’t ruined but we were offered to stay with relatives and didn’t because we wanted AC. We paid upfront with Amex points and $500 or so in cash. Reservation was not refundable, would not have stayed 13 nights if I could have gotten out of this deal.
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Date of stay: May 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Verena Krafft, Guest Services / Front Office at NH Capelle
Responded Jun 6, 2022
Dear 868arnoldk, First of all I would like to thank you for taking the time to review your stay at NH Capelle. We appreciate your extensive feedback as it gives us a change to improve our services. I will surely share it with the team and respective departments. I would like to offer my sincere apologies for the malfunctioning of the wifi and air-conditioning as well as the poor supply of creamer. We are always able to offer alternatives and I am sadden to see that we missed this opportunity in your case. Despite the fact that we cannot change the experience you had during this stay, we hope that you will consider to stay with us again in the future. We are happy to show you the actions and steps taken to improve our quality and service! Once again, thank you for your feedback. Kind regards, Verena Krafft Desk Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First of all on arrival the entrance was badly lit.. on check in the reception staff not very pleasant!!!!
then was told the restaurant was closed this was 7.30pm
We had to eat in the Bar, there was only 1 thing on menu I liked so when it arrived slightly warm and tasteless..
The bar manager was very rude indeed, so didn’t have desert or coffee.
When I finally got into bed exhausted from travelling and working all day I found the bed uncomfortable (hard) and the pillows were small & awful like paper thin and as if the filling was lumpy and could spit peas through them again uncomfortable.
The noise from the hotel room kept me awake.
The WC looks dirty they need to give it a good clean with bleach!!
I certainly won’t be back NH should be ashamed of the above..
then was told the restaurant was closed this was 7.30pm
We had to eat in the Bar, there was only 1 thing on menu I liked so when it arrived slightly warm and tasteless..
The bar manager was very rude indeed, so didn’t have desert or coffee.
When I finally got into bed exhausted from travelling and working all day I found the bed uncomfortable (hard) and the pillows were small & awful like paper thin and as if the filling was lumpy and could spit peas through them again uncomfortable.
The noise from the hotel room kept me awake.
The WC looks dirty they need to give it a good clean with bleach!!
I certainly won’t be back NH should be ashamed of the above..
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Date of stay: February 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IsaRavine, Manager at NH Capelle
Responded Feb 26, 2020
Dear guest, Thank you for taking the time review your stay here at NH Capelle. I would like to extend my apologies for your experience. We will be discussing your comment internally. With best regards, Isa Ravine Quality Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent location, close to family. Friendly Staff, great breakfast buffet.
Mostly business men were in the hotel during our stay. The hotel had a bar and gym for exercise. Room service was good and front desk was excellent with the ability of the agents to communicate in different languages.
Mostly business men were in the hotel during our stay. The hotel had a bar and gym for exercise. Room service was good and front desk was excellent with the ability of the agents to communicate in different languages.
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Review collected in partnership with NH Hotels
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quince Dirks, General Manager at NH Capelle
Responded Mar 10, 2023
Dear Ms Emily Horton Thank you for taking the time to share your experiences with us. We appreciate your positive feedback concerning our service in Room service and at the Front Desk. We love to welcome you again in NH Capelle Kind regards Quince Dirks
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for 9 nights and felt really relaxed, specially because we slept very well. Big, comfy room, bed, sitting area and excellent bathroom with lots of space to put stuff. Except for the gym, bar and bikes (rental) there is no entertainment, but for us that was no problem. We didn't get bored with the breakfast; great variety and quality, even for a vegan!
If you have own transport, the location next to the highway is just great. If you don't mind a good walk, there are several shopping places in the area at walking distance and walking in typical Dutch neighborhoods can also be another activity if you stay longer. Most guests though seem to stay just one night or a weekend.
The room has a fridge and coffee/tea facilities. The staff is very friendly and provide anything you need or might miss.
If you have own transport, the location next to the highway is just great. If you don't mind a good walk, there are several shopping places in the area at walking distance and walking in typical Dutch neighborhoods can also be another activity if you stay longer. Most guests though seem to stay just one night or a weekend.
The room has a fridge and coffee/tea facilities. The staff is very friendly and provide anything you need or might miss.
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Review collected in partnership with NH Hotels
Date of stay: August 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quince Dirks, General Manager at NH Capelle
Responded Oct 8, 2020
Dear Marlies, Thank you for your visit to NH Capelle. ! We appreciate your positive feedback ! Delighted to read that your visit did meet up with your expectations and that you have enjoyed our location. Looking forward to welcome you again in our hotel ! Kind regards, Quince Dirks Hotel Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel charged the breakfast twice.
It is impossible to contact them on telephone or e-mail.
Rooms are OK, hotel generally needs updating..
Breakfast could be better, staff here have problems with understanding english and not interrested in the guests
It is impossible to contact them on telephone or e-mail.
Rooms are OK, hotel generally needs updating..
Breakfast could be better, staff here have problems with understanding english and not interrested in the guests
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Date of stay: July 2024Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Verena Krafft, Guest Services / Front Office at NH Capelle
Responded 4 weeks ago
Dear HansP, First of all, I would like to thank you for sharing your experience on this website. If you give me the change I would happily look into the billing issue you are referring to as it is not our intention to overcharge our guests for the services rendered. Our phone number or e-mail address are on the booking confirmation you should have received. While I am unable to erase the impression you got, I would hope you give us a chance to rectify the issues and maybe consider staying with us in the future. Kind regards, Verena Krafft Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It’s a big hotel with big prices for a room. They let me bring my dog which is great but I am not allowed to drink a Coca-Cola I brought from outside the hotel in the lobby, I was sent to my room to drink it. The hotel is a big, fast paced business without much personality but the ladies at reception where kind and helpful
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Review collected in partnership with NH Hotels
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Verena Krafft, Guest Services / Front Office at NH Capelle
Responded Dec 8, 2023
Dear James, First of all, I would like to thank you for sharing your experience at NH Capelle on this website. I am glad to see that we, the ladies at the reception, made a positive impact on your stay. We will also share your other feedback with the respective department. As the satisfaction of our customers is our priority, we hope you will give us a second chance to welcoming you back. With kind regards, Verena Krafft Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I paid about 8 euro for a metered taxi from the hotel to Alexander station (about 1 mile away). Uber rates were about the same - if you can find one.
Sorry to tell you this hotel is in the suburbs of Rotterdam, not Amsterdam.
Dear traveller,
The taxi from Rotterdam Airport to NH Capelle will be ca € 30 - € 35
single fare.
Public Transport is possible to station Alexander, but it will take ca 15 minutes walk from the station to the hotel.
Kind regards , team NH Capelle
Dear Selim,
As stated above here you can take the train from Amsterdam Central station to Rotterdam Central station. From there you take a train or metro to Rotterdam Alexander station. It is a 15 minute walk from the hotel or taxi's are available at the station. The price for a regular far ticket single way is €13.30.
Regards,
NH Capelle
"Neem geen kamers op de 5e verdieping onder het dak in de zomer-je zal stikken van de hitte. Er zijn geen slippers in het hotel. "Read full review
"If you are looking for a cheap looking hotel book here, if you are looking for a better service book in another place."Read full review
PRICE RANGE
$92 - $123 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Golden Tulip
LOCATION
The NetherlandsSouth Holland ProvinceCapelle aan den IJssel
NUMBER OF ROOMS
105
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about NH Capelle
Which popular attractions are close to NH Capelle?
Nearby attractions include Alexandrium Shopping Center (0.6 miles), Club Blu (0.6 miles), and Bounce Valley Rotterdam (0.2 miles).
What are some of the property amenities at NH Capelle?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at NH Capelle?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Capelle?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to NH Capelle?
Conveniently located restaurants include Shiki Sushi & Lounge, Asia, and Kostas de Griek.
Are any cleaning services offered at NH Capelle?
Yes, dry cleaning and laundry service are offered to guests.
Does NH Capelle offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at NH Capelle?
The staff speaks multiple languages, including English, German, and Dutch.
Are there any historical sites close to NH Capelle?
Many travelers enjoy visiting Huis Sonneveld (4.9 miles), Witte Huis (4.1 miles), and Groot Handelsgebouw (4.7 miles).
Is NH Capelle accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.