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NH Pozuelo Ciudad de la Imagen

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Traveler (43)
Room & Suite (21)
Dining (16)

About

Location
Cleanliness
Service
Value
The NH Pozuelo Ciudad de la Imagen hotel in Madrid is a stylish yet comfortable hotel just a few minutes from the city center.
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Property amenities
Free High Speed Internet (WiFi)
Free parking
Bar/Lounge
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
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Room features
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS
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Location

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Contact
Calle Luis Bunuel no. 1 Ciudad de la Imagen, Pozuelo de Alarcon, 28223 Pozuelo de Alarcon Spain
Name/address in local language
Getting there
Barajas Airport13 mi
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453Reviews
1Q+A
2Room tips
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Popular mentions
Stayed a week here. Staff is very nice and were able to accommodate an extra night. Rooms are comfortable, but not too big. The TV had only channels in Spanish working - the only Engish channel (CNN) was not working - good thing I brought my Amazon Fire Stick. Breakfast is
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Response from DireccionNHCImagen, Director General at NH Pozuelo Ciudad de la Imagen
Responded Feb 6, 2019
Dear guest, I would like to take the opportunity to thank you for your assessment of the staff attention and services received at our hotel. Regarding your comments, I apologize for the inconvenience caused and not having met your expectations. Despite what happened, we hope we have contributed to make your visit in a positive experience. Sincerely,
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The room was clean but it is difficult to get to by public transportation. The tram (metro legero) is expensive and there is no other way to get to hotel from ciudad jardin metro stop. on weekends there is half-hour wait for the tram and the tram trip is about 2 minutes! So it
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Unfortunately I cannot put more than two stars rating. No restaurant inside and nothing open around the hotel. Arriving in the hall of the hotel and feeling a bad smell coming from the guts was not a great experience. Rooms are not very large. Service people are ok. Breakfast
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Response from DireccionNHCImagen, Director General at NH Pozuelo Ciudad de la Imagen
Responded Oct 17, 2018
Dear guest, I would like to take the opportunity to thank you for your assessment of the staff attention and services received at our hotel. Regarding your comments, I apologize for the inconvenience caused and not having met your expectations. Despite what happened, we hope we have contributed to make your visit in a positive experience. Sincerely,
Read more
Excellent staff members always ready to support. Breakfast is very good, room is enough spacious and it is cleaned. Good parking space. Not much additional services available Supermarket in the vicinity.
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Response from DireccionNHCImagen, Director General at NH Pozuelo Ciudad de la Imagen
Responded Oct 8, 2018
Dear Customer, Thank you very much for taking the time to share your experience in our hotel, comments like yours, represent for us an extra motivation that encourages us to keep improving and with little details make our guests feel at home. We are pleased to have contributed turn your visit in a fantastic experience. Sincerely,
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Hotel with nice bed. The room was ok and clean. Bathroom too small. The check in took 25 minutes because the printer was not working.... Price quality is ok. Good option when in Pozuelo. Free parking.
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Response from DireccionNHCImagen, Director General at NH Pozuelo Ciudad de la Imagen
Responded Sep 27, 2018
Dear Customer, Thank you very much for taking the time to share your experience in our hotel, comments like yours, represent for us an extra motivation that encourages us to keep improving and with little details make our guests feel at home. We are pleased to have contributed turn your visit in a fantastic experience. Sincerely,
Read more
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¿Hay comunicación directa con el centro a través de bus/metro en las cercanías del hotel?
Hola ! Nosotros alquilamos un auto pero seguramente si escribís al hotel podrán ayudarte. Suerte
0 votes
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"rooms are clean,"
"Rooms are small but clean"
PRICE RANGE
$64 - $136 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
NH Ciudad de la Imagen
LOCATION
SpainCommunity of MadridPozuelo de Alarcon
NUMBER OF ROOMS
76
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