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AC Hotel Ponferrada

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AC Hotel Ponferrada
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209 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 4, 2016 via mobile

We started at this hotel for the start of our Camino. It was very easy to check in and the staff were friendly. The room was air conditioned, clean and comfy. The bed and pillows were a bit soft for my tastes, though. It is about a 15 minute walk to the center of town but it's a pleasant walk... More 

Helpful?
Thank Delphia2001
ACPonferrada H, Departamento de Recepción at AC Hotel Ponferrada, responded to this review

Dear Delphia2001, We can only say "Thank you very much!!" for your kind evaluation of the hotel. It is a satisfaction for us to find that everything was fine during your staying. Thanks a million for your confidence in AC by Marriott, receive our best regards. More 

Christchurch, United Kingdom
Level Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 15, 2016

I had been looking forward to visiting Ponferrada so that I could visit the Templar Museum. I hadn't pre-booked a hotel and one of the first I came across was the AC very close to a very nice park. Check-in was efficient and I was given guidance of the best places to visit on my sight-seeing tour of the town.... More 

Helpful?
Thank John M
Rugby, United Kingdom
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 11, 2016

Good hotel, has its own garage for parking, rooms were very modern but none the worse for that & very clean & comprehensively equipped. Ideal as business stopover, wi fi was included f.o.c . Staff were very helpful & patient with our poor Spanish. Breakfast was a bit of a bunfight as a coach load or 2 had stayed overnight.... More 

Helpful?
1 Thank Phil D
Level Contributor
474 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed May 15, 2016 via mobile

Clean hotel with secure parking and free wi-fi. The room we were in the wi-fi was terrible had to be in the hotel reception for good reception. Bed made daily. Good breakfast with fresh cut fruit (melon, pineapple) and meats, cheeses, breads, fresh juices, scrambled egg, bacon, mushrooms, pastries, yoghurt, tea and coffee. In your room there is mini bar,... More 

Helpful?
1 Thank ray r
england
Level Contributor
153 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed February 10, 2016

Having stayed in the area on business in the past we decided to give the hotel a try for 3 nights for 3 people in separate double rooms. All clean, well serviced and with comfortable beds, with minimal traffic noise on the second floor that was not really noticeable until the window was opened to let a little air in... More 

Helpful?
Thank pirateofthecaribbean
Sydney
Level Contributor
115 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed January 20, 2016

I thought as this hotel had the name Marriott in the title that it would be quite nice but how wrong I was. Getting bags in from the road is an effort as they have to be humped up about 9 steep stairs. The website advertises the free wifi which is just as well as it would be hard to... More 

Helpful?
Thank tholland55
ACPonferrada H, Director de Recepción at AC Hotel Ponferrada, responded to this review

Dear Sir First of all, we apologize for your bad experience. We note your comments and will work to improve these aspects We hope see you again in our hotel and you can enjoy a good experience. Thanks for your confidence in our company. Best regards. More 

Auckland, New Zealand
2 reviews
5 of 5 stars Reviewed December 12, 2015

Sadly I can't remember the name of the male duty manager who checked us in for our one night stay in October. He was very patient with my lack of Spanish and went out of his way to assist me with an internet query I wanted to resolve. In the morning Victor was on duty and he too offered exceptional... More 

Helpful?
Thank viewpoint249
New Zealand
Level Contributor
523 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed November 18, 2015

We stayed here as part of our cycling the Camino tour and were pleasantly surprised about how easy it was to find and its proximity to the historic center - the downside for us was that there were limited eating places close by that opened before 8pm.

Helpful?
Thank Narziss
ACPonferrada H, Departamento de Recepción at AC Hotel Ponferrada, responded to this review

We thank you for your comments, it is the way for us to grow, and to continue doing the things in the right way. It is nice to see that your experience was satisfactory. Receive our best regards, and thanks again for your confidence in AC by Marriott. More 

San Francisco, California
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed October 27, 2015

We began our hike of the Camino Santiago by staying in Ponferrada at the AC Hotel. It was a Marriott hotel so if you do not like these types of hotels, then this may not be for you. The location was not in the center of town but was only a short .7 mile walk. The rooms were not large... More 

Helpful?
Thank nivramkoorb
ACPonferrada H, Departamento de Recepción at AC Hotel Ponferrada, responded to this review
Google Translation

Muy agradecidos por sus comentarios sobre su estancia, ya que nos ayudan a mejorar y son una fuente de motivación.... More 

London, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed September 24, 2015

Our group with many soft-top vintage and sports cars had pre-booked garage space at the hotel. On arrival we were curtly told that the garage was "full" but we could park in a back street. Locals suggested that the "garage" only held a few cars and that the chances of getting a space, whether reserved or not, were slim to... More 

Helpful?
Thank GFForsdyke
ACPonferrada H, Front Desk Dpt. at AC Hotel Ponferrada, responded to this review

We greatly appreciate your comments, because through them, we can improve our services. Likewise, we appreciate that you have chosen us for your stay in Ponferrada. Waiting to see him again, receive our warmest greetings. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Meeting Rooms
  • Room Service
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about AC Hotel Ponferrada

Address: Avenida Astorga 2, 24401 Ponferrada, Spain
Location: Spain > Castile and Leon > Province of Leon > Ponferrada
Price Range: $62 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Ponferrada 4*
Number of rooms: 60
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