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AC Hotel Ponferrada

Avenida Astorga 2, 24401 Ponferrada Spain
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Traveler (85)
Room & Suite (59)
Dining (28)
Certificate of Excellence
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Guests1 room, 2 adults, 0 children
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AC Hotels$63
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#1 of 15 hotels in Ponferrada
Certificate of Excellence
Property amenities
Room service
Free High Speed Internet (WiFi)
Business Center with Internet Access
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
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Popular mentions
We took a rest day in Ponferrada after 30+ kilometers on the Camino but got no rest because the hotel refuses to use the AC to cool the rooms. Miraculously it will work the next day after we complained, like 4* in Astorga etc......obviously this is a management choice and
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Response from ACPonferrada H, Front Desk at AC Hotel Ponferrada
Responded 2 weeks ago
Dear Mrs Curran, We thank you very much for your comments, it is our way to improve our services and grow in the good way. It is nice to get noticed about everything that made good your staying, and, of course, we will work to improve the aspects that you found as less satisfying . Thanks very much for your confidence in Ac by Marriott, receive our best regards. Víctor.
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This was the starting point for our Camino and it was just what we were needing. It was a good transition from what the family expects in a Marriott in the United States and what the expectations are for lodging in Spain. Room was good sized, especially in comparison to what
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I stayed in this hotel for 3 nights at the 1st level with balcoony. The room was comfortable, clean and quite spacious. The possibility to have a balcony is great, as you can stand outside enjoying the good weather (in spring and summer). The service at the reception was good
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So this hotel has become a regular for business trips, firstly it is in a good location and the breakfast is reasonable although the scrambled eggs did not impress us or any other guest, rubber like in texture and appearance they were left. The rooms are kept clean and in
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Response from ACPonferrada H, Front Desk at AC Hotel Ponferrada
Responded Apr 21, 2018
Dear client, We thank you very much for your comments, it is a way for us to solve the problems and improve our services. We are sorry for the inconveniences that you found during your staying, we will find the way to create a better experience in the future, if you decide to come back. Be sure that we have been pleased to have you as guests during all these years. We send you our distinguished regards, thanking you for the confidence in AC by Marriott.
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Altogether, the hotel is nice and clean. The rooms are to the smaller size, and i would have enjoyed a comfortable chair and some drawers for my clothing so i could have emptied my trolley. Breakfast is included, but the selection is limited, and the coffee is now a capsule
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Response from ACPonferrada H, Director de Recepción at AC Hotel Ponferrada
Responded Apr 13, 2018
Dear Mr Finn We consider your opinion to improve in our work. We hope you can enjoy during your stay. Best regards
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$68 - $112 (Based on Average Rates for a Standard Room)
SpainCastile and LeonProvince of LeonPonferrada
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AC Hotel Ponferrada