The apartment and resort was great. However, apartment 203 In Club Puerto Anfi had no view other than the ventilation plant of the restaurants in front of the apartment. The view was non-existent, the cooking smells were ever present as was the noise from the ventilation equipment which ran all day and night, making the balcony pretty well unusable. We swapped into Anfi with RCI. I'd suggest that RCI swappers check with RCI before committing to a swap in this resort. The resort state that they have no ability to re-allocate RCI swaps. We eventually were moved after speaking to RCI a couple of days later. I've given the Room a 5 star rating as it was very nice, clean comfortable , well furnished, equipped and maintained. I'd give it 1 star if I was considering the view and balcony of apartment 203. Several of the apartments on the lower floors (1-3) of Club Puerto Anfi are similarly affected, being located directly behind the strip of restaurants in Anfi's Plaza.…

Date of stay: October 2019

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Room Tip: Floors 1-3 of Club Puerto Anfi may have restricted views

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Response from AnfiGroup, Director de Relaciones Públicas at Club Puerto Anfi

Responded Nov 18, 2019

Dear V7934OLkennethl, Our main aim is our guests' complete satisfaction therefore we were happy that you took the time to pass onto us your comments and observations these help us to improve every day. Please accept my sincere apologies for the discomfort you experienced in your room during your recent stay. Unfortunately during the period of your stay, our resorts was at 100% occupancy which unfortunately made it impossible for us to offer you an alternative room. Best regards

george k wrote a review Oct 2019

Dundee, United Kingdom4 contributions1 helpful vote

rockview

apartment was great but looked into the rocks which was a wee bit disapointing . all in all would go back in a minute as loved the whole set up and views can be seen all day long from the whole complex

Review collected in partnership with RCI

Date of stay: September 2019

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Trip type: Traveled as a couple

Helpful

Response from AnfiGroup, Director de Relaciones Públicas at Club Puerto Anfi

Responded Nov 18, 2019

Dear georgek380, We thank you for taking the time to write your valuable reviews as these help us to improve every day. Please accept my sincere apologies for the discomfort you experienced in your room during your recent stay. Unfortunately during that period our resorts were at 100% occupancy which unfortunately made it impossible for us to offer you an alternative room. Best regrads

Hans79 wrote a review Sep 2019

Kristiansand, Norway20 contributions3 helpful votes

Not suitable for infants

Seriously, DO NOT travel to Anfi if having infants. The music from the evening entertainment is extremely loud, not finishing until 23 PM. You can totally forget getting your children to sleep until then. According to staff they often receive complaints concerning high volume from evening shows and concerts. If traveling with infants, this is NOT the place for you. This goes for Puerto, in particular.

Date of stay: September 2019Trip type: Traveled with family

Helpful

Response from AnfiGroup, Director de Relaciones Públicas at Club Puerto Anfi

Responded Sep 25, 2019

Dear Hans Olav V, Firstly we would like to thank you for the time taken in sharing what you recent experience during your stay in Club Puerto Anfi. It is because of reviews like yours that we can constantly monitor and improve the services we offer to our clients. We are extremely concerned to read your comments regarding "the music of the evening entertainment" because we have never had a complain about this. We will pass it onto our entertainment team. We are sincerely sorry and we hope that we can demonstrate our usual high levels of service better on your next visit. Regards

605trevor58 wrote a review Sep 2019

London, United Kingdom3 contributions4 helpful votes

Anfi 2019

Top resort, view from the 9th floor was outstanding,overlooking the sea front. staff are friendly, food onsite was exceptionally good. Our only grip would be that the WIFI was far to expensive and was exceptionally weak.

Review collected in partnership with RCI

Date of stay: August 2019

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Trip type: Traveled as a couple

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Response from AnfiGroup, Director de Relaciones Públicas at Club Puerto Anfi

Responded Sep 10, 2019

Dear 605trevor58 Thank you for this amazing review of your recent stay in our resort. Your comments and opinions are extremely valuable to us as they help us to continue to improve. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Regards

Zoltán S wrote a review Jul 2019

Budapest, Hungary2 contributions1 helpful vote

Exelent

Location, busszal könnyen megközelíthető bármi. Jó és sűrű buszjáratok. Ajánlott a kocsi bérlése, bár a kocsiparkoló nagyon szük bus is easily accessible to anything. Good and frequent bus services. It is recommended to rent a car, although the parking space is very tight

Review collected in partnership with RCI

Date of stay: July 2019

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Trip type: Traveled with family

Helpful

Response from AnfiGroup, Director de Relaciones Públicas at Club Puerto Anfi

Responded Jul 29, 2019

Dear zszucs1, Thank you for this amazing review of your recent stay in our resort. Your comments and opinions are extremely valuable to us as they help us to continue to improve. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Regards

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