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Holiday Inn Norton

138 reviews
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Traveler (27)
Room & Suite (23)
Dining (5)
Overview
  • Excellent21%
  • Very good37%
  • Average21%
  • Poor14%
  • Terrible7%
Travelers talk about
“room was clean”(10 reviews)
“coal country”(4 reviews)
“train tracks”(4 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
3.0 Star Hotel
All hotel details
Offers from Holiday Inn Norton
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (138)Write a Review
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LanguageEnglish
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All reviewsroom was cleancoal countrytrain trackssouthern hospitalityhotel restaurantclean placeeasy accessexceeded my expectationseach morningstreet noiseample parkingbusiness tripinternet connectionfront desk personnice staystaff was very friendlylounge
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1 - 5 of 138 reviews
Hotel's Favorite
Reviewed November 30, 2017

Enjoyed a great experience on a business trip to the Tri-County area while staying at the Holiday Inn in Norton, VA. From the fantastic breakfast, cooked to order each morning, to the extremely clean rooms, attentive service and wonderful southern hospitality at every turn. I...More

Thank gaylemarsella
Reviewed November 11, 2017

I would no recommend this hotel because of the rudeness and unprofessional behavior of the Morning staff. Very rude restaurant staff and young man at front dest needs additional training in guest relations. I would never recommend or will I ever stay at this facility....More

Thank John C
Response from IHGService, Guest Relations Manager at Holiday Inn NortonResponded November 26, 2017

Dear John C, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the level of service you received from our staff. Reviews like yours are very valuable as they enable us to target...More

Reviewed October 28, 2017

Requested roll in shower with king bed. When I checked in, I was put in a room with a tub and two queen size beds. Went to the front desk and they corrected the problem. When I got home that evening at 11:30 PM, I...More

Thank Stephanie B
Response from IHGService, Guest Relations Manager at Holiday Inn NortonResponded November 12, 2017

Dear Stephanie B, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the level of service you received from our staff and for not living up to your expectations regarding our bathroom facility....More

Reviewed August 28, 2017

Last minute check in to this hotel with a party of 3 and 2 separate rooms. I should have known something was wrong when I see ear plugs on the dresser. All you could hear was trucks and cars with screeching breaks almost as if...More

Thank rehobothmichelle
Response from IHGService, Guest Relations Manager at Holiday Inn NortonResponded September 12, 2017

Hi rehobothmichelle, Thank you for your stay and for taking the time to write a review of our hotel. It is regrettable that our room accommodation did not live up to your expectations. Please allow me to follow up on your concerns and have the...More

Reviewed August 18, 2017

Very friendly and nice staff, located in downtown Norton. It has a restaurant and lounge on site which we didn't try, but looked ok. The hotel is clean but showing signs of wear. We were a little concerned about noise when we saw railroad tracks...More

Thank Tomcat48
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About
Amenities
Top amenities
Restaurant
Free Parking
Pool
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Center with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Things to do
Restaurant
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Hot Tub
Tennis Court
Indoor pool
Details
Price range
$75 - $100 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$75 - $100 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveler (27)
Room & Suite (23)
Dining (5)
Pool & Beach (2)
Hotel & Grounds (16)
Bathroom (3)
Business Center & Event Rooms (2)
Questions & Answers
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Jasperdm
December 7, 2016|
AnswerShow all 4 answers
Response from Fred T | Reviewed this property |
I am not sure about the type of pet accommodations available at the Holiday inn in Norton. I do recall a lady who had a medium sized "moderately vicious" dog on a leash at the Norton location when we were there. We had... More
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Room Tips
"4th floor is best to avoid morning truck traffic noise"
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"Try to stay in a room to the front of the hotel."
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"rooms facing parking areas are less noisy than the ones facing the road"
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"Chose a room overlooking the parking lot,or you will awake to the sound of coal trucks stopping at the red..."
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