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Atria Inn & Suites

551 Highway 58 East, Norton, VA 24273 (Formerly Quality Inn & Suites)
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64 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Kingsport
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed yesterday NEW

My title tells it all. Bare bones room without the aforementioned amenities which are expectations in 2016 hotels. The room had just been painted and I mean just been painted. I expected the walls to be wet to the touch. I can't say much about the colors chosen, likely a bad mix on clearance from Home Depot. This didn't help... More 

Helpful?
Thank David W
Oaktown, Indiana
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 17, 2016 via mobile

My boyfriend won tickets SUPER last minute to the Nascar race in Bristol,TN, from work. This hotel was a great find! Low prices and excellent customer service! It's easy to locate, only an hour away from Bristol. We stayed in a recently updated room, very nice! I submitted pictures because the current ones don't do it justice! The hotel is... More 

Helpful?
1 Thank Kelli G
Orlando, Florida
1 review
4 of 5 stars Reviewed April 9, 2016

While visiting my family in Norton we stayed at Atria Inn. The hotel is being renovated. Our room was spacious and clean. The staff were very friendly and accommodating. Hot breakfast with waffles, gravy and biscuit, eggs, cereal. We look forward to our next visit.

Helpful?
Thank Fissle43
Louisville, Kentucky
1 review
5 of 5 stars Reviewed April 9, 2016

The staff was very helpful and friendly. We got one of the new rooms they had recently redone, which was very nice! Hot breakfast in the morning. They have a restaurant in the hotel too. We really enjoyed our stay here.

Helpful?
Thank Keyur P
1 review
4 of 5 stars Reviewed March 14, 2016

Property is being renovated completely inside, Hot breakfast (Biscuit, Gravy, Ham, Eggs )was a plus at this property. Very friendly staff, Restaurant and Lounge in this property is very convenient. Hotel is being converted to Atria Inn & Suites from Quality Inn.

Helpful?
Thank junior p
Alexandria, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 11, 2016

I stayed here for 3 nights in early Feb 2016 for a funeral. The staff was very nice and accommodating. It was clean and the pictures are exactly as the hotel appeared. I made my reservations the same day I checked in, and surprised to find out that the name changed when I got there - changed from Quality Inn... More 

Helpful?
1 Thank Janis A
Nottingham, United Kingdom
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed October 11, 2015 via mobile

This place needs a remodel so badly. We were placed in nonsmoking but still smelled of smoke and even animal urine. My bathroom seemed more like one in a prison rather than a hotel. I could go in with terrible things to say. This town needs a good hotel!

Helpful?
Thank Jennifer A
junior p, General Manager at Atria Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

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Oldsmar, Florida
Level Contributor
970 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 400 helpful votes
3 of 5 stars Reviewed July 9, 2015 via mobile

The hotel has a sign that it going through renovations. Basically clean but not pristine. Rooms were spacious and an okay complimentary breakfast each morning. We did not have high expectations so it met our needs. Staff was pleasant. I wanted to use the fitness center but my key would not work so had to get staff to open each... More 

Helpful?
Thank mixaconsulting
junior p, General Manager at Atria Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.  On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Hershey
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 21, 2015

We were in town for my mothers funeral. I read the reviews and wasn't really surprised. I had booked 2 rooms, 1 for me and my husband, one for my sister and my daughter. I chose this one because it was closest to my mothers little town over the mountain in Kentucky and had a POOL AND HOTTUB, and I... More 

Helpful?
Thank lightygirl
junior p, General Manager at Atria Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Alexandria, Virginia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 4, 2015 via mobile

Well I thought all Choice Hotels had a standard that is followed because they value their guests. I waited 15 mins before someone came to front desk. I was given one of the worst rooms available. The curtains would not close. No microwave. The fridge sitting in the floor. A box tv like the ones I owned at age 12... More 

Helpful?
2 Thank iloveme7777
junior p, General Manager at Atria Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Atria Inn & Suites

Address: 551 Highway 58 East, Norton, VA 24273 (Formerly Quality Inn & Suites)
Location: United States > Virginia > Norton
Price Range: $76 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Atria Inn & Suites 2*
Number of rooms: 119
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Also Known As:
The Inn At Norton Hotel Norton
Atria Inn & Suites Norton, Virginia
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