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Super 8 Norton

2.0 of 5
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425 Wharton Lane, Norton, VA 24273
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Super 8 Norton
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120 Reviews from our TripAdvisor Community

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Wise, Virginia
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10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have heard bad things about the Super 8 in Norton, but was very surprised with the excellent customer service and quality of rooms of the recently updated hotel. It provided a quite environment where guests are treated with respect and privacy. This hotel was very affordable.

Helpful?
Thank travelingman2260
Louisville, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I have stayed here for years and property recently renovated. Initially my room would not heat but I was moved to another room. Wish they would improve the continental breakfast, not even whole wheat bread nor the bagels they once had.

Review collected in partnership with Super 8

Helpful?
Thank stancie3
-GMLegacyMGMT1, Manager at Super 8 Norton, responded to this review

Thank you for your recent stay with us at the Norton, VA Super 8. We appreciate you letting us know about the heater not working so we could get you moved to a different room. We will look into the breakfast selections. Hope you got to enjoy the signature cinnamon rolls. Please come back and see us again! More 

Bessemer, Alabama
1 review
1 of 5 stars Reviewed January 4, 2016

Killed 3 roaches, sleep with tissue in ears. Nasty. Wrote letter to manager you would think would get money back or something. Nope but I can spread the word.

Review collected in partnership with Super 8

Helpful?
Thank U4379KXjasonp
-GMLegacyMGMT1, Manager at Super 8 Norton, responded to this review

I apologize for the problems you encountered during your stay with us. Thank you bringing these concerns to our attention. We have not had any issues with roaches in any of our rooms and if we do we will have our pest control company on top of the situation. I did not receive the letter. Will you please give me... More 

Travelers are raving about these Norton hotels

Kingsport, Tennessee
1 review
5 of 5 stars Reviewed November 4, 2015

Super 8 saved us! Flat tire, no spare, to late to get it fixed and two dogs with us. Very accommodative. You saved the day for us. We were actually less than 50 miles from home but it was not safe to go any further. We didn't think any place would let us stay with two dogs. Way to come... More 

Review collected in partnership with Super 8

Helpful?
Thank kellybQ6480LG
GMLegacyMGMT, General Manager at Super 8 Norton, responded to this review

Thank you so much for being a repeat guest at our Norton, VA Super 8! So happy you are enjoying our new updates to our refreshed guest rooms. Any, yes we are pet friendly. I hope you made it home after getting your tire fixed the following day. More 

Cumberland Gap, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 25, 2015

Stayed there while on a business trip. Was only going to be there overnight so the price and other reviews stating that it had been recently renovated influenced my decision. Liked the power outlets near the bed so I can plug in charger and/or my laptop and not have to do it across the room. Only real problem I had... More 

Review collected in partnership with Super 8

Helpful?
Thank BillPorterTN
GMLegacyMGMT, General Manager at Super 8 Norton, responded to this review

Thanks for the great comments about your stay at our Norton, VA Super 8.It’s great to hear you had a pleasant stay. Our goal is providing our guests with clean, comfortable rooms with a friendly, helpful staff to assist. We hope your travels bring you this way again. Glad you noticed our upgraded lighting with additional outlets and the rest... More 

Lexington, Kentucky
2 reviews
5 of 5 stars Reviewed October 17, 2015

I was in Norton for the first time in 11 years for the 50th reunion of the 1965 J I Burton Hi School Class. I am in the 1963 class but was unable to attend my 50th reunion in 2013; and since a lot of 1965 grads were in the Band as I was the Drum Major, I knew quite... More 

Review collected in partnership with Super 8

Helpful?
Thank barryw749
GMLegacyMGMT, General Manager at Super 8 Norton, responded to this review

Thank you for your great comments you posted about your stay with us at our Norton, VA Super 8. I am glad to hear your stay was a pleasant one and that you were treated well. We pride ourselves on our great staff, and we appreciate great feedback such as yours. We hope you choose to stay with us again! More 

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