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C/ Cami Real al Moll, 2, 07400 Port d'Alcudia, Alcudia, Majorca Spain
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 08/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 48 hotels in Port d'Alcudia
Location
Cleanliness
Service
Value
Travelers' Choice
Luxury, delicious gastronomy, comfortable rooms, impressive swimming pools, solarium and much more is waiting for you at the Zafiro Palace Alcudia hotel, the ideal accommodation to enjoy some unforgettable holidays in Majorca.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Mini golf
Aerobics
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Rooftop terrace
Baggage storage
Concierge
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
Sofa
Telephone
Minibar
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
Spanish, Catalan, German
Hotel links
Special Rate:Special rate available
1727Reviews440Q+A100Room tips
Traveler rating
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Popular mentions
Teh Eater wrote a review Dec 1
2 contributions2 helpful votes
Good: - Buffet breakfast and dinner was superb. Such a good range of choices, fresh, hot food, amazing desserts - Restaurant dinners. A bit higher standard than the buffet but less choice and of course, not all you can eat :-) - Staff. Great from start to finish. So attentive - and I include not only the reception staff, but the cleaners, bar staff, etc - Pool area. Amazing for the kids and the adults. So much for kids to do and lifeguards present at all times. Separate reserved pool for adults - Play area next to the buffet restaurant was a godsend when you wanted a bit of adult peace after meals - The town of Port d'Alcudia is beautiful, charming and just tourist frieneldy enough without being completely homogenised, generic. Calm, middle-class tourists with no heavy partying or drinking on the streets - Rooms were clean, spacious, good A/C - Atmosphere. Very calm, quiet, middle-class atmosphere. No drinking parties or young folks looking to get some Poor: - Children's activities. There was not a single activity that you could leave the children alone at for 30 minutes or longer. As a parent you had to be present at every one. There was no creche - Poolside seat reservations. It was so hard to get a lounger by the pool because guests would put their towels down on the loungers at 8am then leave them there, unoccupied and unused, all day. Some of them would arrive in the afternoon and use the seats, but some seats would remain unused yet "reserved" all day. This means there were very few loungers for people that didn't want to play that cynical game. The staff have to do better at removing towels from unused loungers
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Date of stay: September 2021
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MTB wrote a review Jul 2020
11 contributions2 helpful votes
+1
Hotel's Favorite
Had the most amazing time fantastic resort location is brilliant we will be returning. Staff were very nice and friendly room was amazing with are swim up pool. Beach is close by and is amazing shops as well
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Date of stay: July 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Zafiro Hotels, Dueño at Zafiro Palace Alcudia
Responded Aug 2, 2020
Dear 2018MTB, Thank you for taking the time to leave us such amazing feedback following your recent stay with us. I am delighted to see that you enjoyed your stay and left us feeling relaxed! We hope to welcome you back again soon. Thank you again, Tamara Elsa Domínguez Claes Guest Relations Manager Zafiro Palace Alcudia
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Angharad B wrote a review Nov 2021
Suffolk, United Kingdom5 contributions3 helpful votes
We loved our stay here. So family friendly with amazing facilities and helpful attentive staff. We had a rooftop Jacuzzi which was a real treat! Restaurants child friendly with fresh food. We hope to return one day!
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Date of stay: July 2021
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Clare R wrote a review Nov 2021
London, United Kingdom2 contributions1 helpful vote
Second visit to this hotel and long awaited trip. Had visited 4 years ago, although busier this particular week, it didn't disappoint. The staff were professional and friendly and nothing was too much trouble. I love this hotel, will defnitley return again. Thanks in particular to Maria and the matradee with the grey beard, were fantastic as before and made our holiday feel.special . Thank you
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Date of stay: October 2021Trip type: Traveled with family
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rachepk wrote a review Nov 2021
Bournemouth, United Kingdom1 contribution
Whether it was partly to do with covid or with it being close to the end of the season, this stay at Zafiro was very different to when we have been before. Very little for children, entertainment poor, pools cold
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Review collected in partnership with this hotel
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
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Response from Zafiro Hotels, Otros at Zafiro Palace Alcudia
Responded 4 weeks ago
Dear Rachepk, Thank you very much for taking the time to review your recent stay with us at Zafiro Palace Alcudia. It is always important for us to receive constructive criticism and praise in for us to take the appropriate action. As a team we endeavor to make our guest’s stay with us a truly memorable and special experience. It is true that we are at the end of the season, but as you well say due to the covid we have a reduced animation program. Of the 4 heated pools that we have, two are outdoor, but due to time I understand that you have not enjoyed them. I hope you have the opportunity to come back next year, when everything is back to normal and hopefully with some better weather! Thank you once again for your time. On behalf our my team I look forward to welcoming you again in the near future. Kindest regards Tamara Elsa Dominguez Claes Guest Relations Manager Zafiro Palace Alcudia
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PRICE RANGE
$189 - $588 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Viva Zafiro Alcudia & Spa
LOCATION
SpainBalearic IslandsMajorcaAlcudiaPort d'Alcudia
NUMBER OF ROOMS
369
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Frequently Asked Questions about Zafiro Palace Alcudia
Which popular attractions are close to Zafiro Palace Alcudia?
Nearby attractions include Smugglers bar alcudia (0.1 miles), O'Malley's Irish Pub (0.1 miles), and The Irish Tavern (0.2 miles).
What are some of the property amenities at Zafiro Palace Alcudia?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Zafiro Palace Alcudia?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Zafiro Palace Alcudia?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Zafiro Palace Alcudia?
Yes, free parking is available to guests.
What are some restaurants close to Zafiro Palace Alcudia?
Conveniently located restaurants include Namaste Indian Restaurant, Sa Roqueta Wine & Food, and Lloyd's Chippy.
Are there opportunities to exercise at Zafiro Palace Alcudia?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Zafiro Palace Alcudia have airport transportation?
Yes, Zafiro Palace Alcudia offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Zafiro Palace Alcudia?
Yes, dry cleaning and laundry service are offered to guests.
Does Zafiro Palace Alcudia offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Zafiro Palace Alcudia?
The staff speaks multiple languages, including Spanish, German, and Catalan.