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C/ Cami Real al Moll, 2, 07400 Port d'Alcudia, Alcudia, Majorca Spain
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 08/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 48 hotels in Port d'Alcudia
Location
Cleanliness
Service
Value
Travelers' Choice
Luxury, delicious gastronomy, comfortable rooms, impressive swimming pools, solarium and much more is waiting for you at the Zafiro Palace Alcudia hotel, the ideal accommodation to enjoy some unforgettable holidays in Majorca.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Mini golf
Aerobics
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Rooftop terrace
Baggage storage
Concierge
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
Sofa
Telephone
Minibar
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
Spanish, Catalan, German
Hotel links
Special Rate:Special rate available
1670Reviews440Q+A100Room tips
Traveler rating
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Popular mentions
54Ironman wrote a review Yesterday
Seattle, Washington1 contribution
We came for 2021 Ironman. Hotel was good, food was good, definitely worth the money you pay :-) overall very pleasant and nice experience. Location was excellent. Great place for family and family these kids :-) overall we were very happy with our choice.
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Review collected in partnership with this hotel
Date of stay: October 2021
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MTB wrote a review Jul 2020
11 contributions2 helpful votes
+1
Hotel's Favorite
Had the most amazing time fantastic resort location is brilliant we will be returning. Staff were very nice and friendly room was amazing with are swim up pool. Beach is close by and is amazing shops as well
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Date of stay: July 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Zafiro Hotels, Dueño at Zafiro Palace Alcudia
Responded Aug 2, 2020
Dear 2018MTB, Thank you for taking the time to leave us such amazing feedback following your recent stay with us. I am delighted to see that you enjoyed your stay and left us feeling relaxed! We hope to welcome you back again soon. Thank you again, Tamara Elsa Domínguez Claes Guest Relations Manager Zafiro Palace Alcudia
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harrymilner wrote a review Yesterday
1 contribution
Brilliant first holiday with our 18 month old. Every member of staff was friendly and made an effort to interact with our baby. Cleanliness was brilliant, constantly cleaning going on. Breakfast was excellent as were the rooms. Don’t be worried about going abroad on this basis.
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Review collected in partnership with this hotel
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Zafiro Hotels, Otros at Zafiro Palace Alcudia
Responded yesterday
Dear harrymilner, We appreciate your kind words about your stay at the Zafiro Palace Alcudia and are so happy you have arrived home with this beautiful memory of your holiday. I'm really pleased to read that you enjoyed the breakfast and rooms. We are totally convinced that reviews like yours are the best possible way to convey the Zafiro experience and we are so happy you decided to share it here. We hope to have the opportunity to see you again very soon in one of our Zafiro Hotels. Our warmest regards, Tamara Elsa Dominguez Claes Guest Relations Manager Zafiro Palace Alcudia
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Scenic777107 wrote a review Oct 17
Chorley, United Kingdom1 contribution
This was a postponed break due to Covid and the hotel had been very accommodating in altering the booking and in fact upgrading the room. The customer service from all the staff has been excellent. The hotel has a good five star standard. When we were there there was flexibility around the half board option which could be taken at each of the four a la carte restaurants once a week. The food overall was excellent. The pools were lovely and whilst we didn’t use the spa the reports were very positive. The rooms were spacious well equipped and clean. This is a family friendly hotel and whilst there were adult only areas some may want to bear this in mind. We travelled as a couple and had a wonderful week. Overall a good quality hotel with lovely facilities good food and location close to the nightlife of Alcudia Port.
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Date of stay: September 2021
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Response from Zafiro Hotels, Otros at Zafiro Palace Alcudia
Responded yesterday
Dear Scenic777107, Thank you so much for the wonderful review! I am thrilled to read that you had a relaxing break in Mallorca. Hopefully it won’t be too long before you book another few days of rest and relaxation for yourselves. We look forward to welcoming you back in the near future. Warmest regards, Tamara Elsa Dominguez Claes Guest Relations Manager Zafiro Palace Alcudia
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Pathfinder797326 wrote a review Oct 17
Glasgow, United Kingdom1 contribution
Just back from another holiday at Zafiro Palace, and had a great time. We went in 2019, couldn't go in 2020 because of Covid, but managed to go this year, and intend to go back next year. Great place to go with the kids and the staff and facilities are superb. We're a family and so there are lots of families there, but that's one of the reasons we like it, although others have mentioned that it has put them off. Kids just love it and want to go back every year for that week in October. Rooms were to a really high standard and kept very clean by the staff. Food was great with a good selection of dishes every night - the kids love what is on offer. Staff were great and seemed very relaxed, considering that they had just come out of covid restrictions. There's no doubt that the hotel is pricey but you are paying for quality, and they do have an excellent brand. There were no major problems, and the issues that we had were small and probably related to being closed since Covid started (we had an issue with a kettle, and that was about it). Alcudia itself is also part of the attraction, with it's long beach and shallow waters, but still with plenty for kids to do. We also like to break it up with lunches in Alcudia old town, Pollenca and Port Soller, so we hired a car for the week too, but it just allowed us to get out, but to be honest, the kids would have stayed in the pools all day!!
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Review collected in partnership with this hotel
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Zafiro Hotels, Otros at Zafiro Palace Alcudia
Responded yesterday
Dear Pathfinder797326, First of all I would like to thank you again for your loyalty. We are delighted to read that you enjoyed your stay at Zafiro Palace Alcudia and would like to thank you for your kind words as well as for sharing them with the rest of TripAdvisor users. As you said, we look forward to welcoming you back soon. Kind regards. Tamara Elsa Domínguez Claes Guest Relations Manager Zafiro Palace Alcudia
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PRICE RANGE
$189 - $588 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Viva Zafiro Alcudia & Spa
LOCATION
SpainBalearic IslandsMajorcaAlcudiaPort d'Alcudia
NUMBER OF ROOMS
369
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Frequently Asked Questions about Zafiro Palace Alcudia
Which popular attractions are close to Zafiro Palace Alcudia?
Nearby attractions include Smugglers bar alcudia (0.1 miles), O'Malley's Irish Pub (0.1 miles), and The Irish Tavern (0.2 miles).
What are some of the property amenities at Zafiro Palace Alcudia?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Zafiro Palace Alcudia?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Zafiro Palace Alcudia?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Zafiro Palace Alcudia?
Yes, free parking is available to guests.
What are some restaurants close to Zafiro Palace Alcudia?
Conveniently located restaurants include Namaste Indian Restaurant, Sa Roqueta Wine & Food, and Lloyd's Chippy.
Are there opportunities to exercise at Zafiro Palace Alcudia?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Zafiro Palace Alcudia have an airport shuttle?
Yes, Zafiro Palace Alcudia offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Zafiro Palace Alcudia?
Yes, dry cleaning and laundry service are offered to guests.
Does Zafiro Palace Alcudia offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Zafiro Palace Alcudia?
The staff speaks multiple languages, including Spanish, German, and Catalan.