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Iberostar Ciudad Blanca

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Traveler (1521)
Dining (88)
Videos (1)
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About

#1 of 3 all-inclusives in Port d'Alcudia
Location
4.7
Cleanliness
4.6
Service
4.6
Value
4.2
Travelers' Choice
The Iberostar Ciudad Blanca hotel is a comprehensive hotel, and the all inclusive option is highly recommended for those who fancy experiencing an entertaining family holiday. Everyone will have their own space in its studios and apartments, as well as privacy and services that will make your stay a very comfortable one. Located on the seafront, the Ciudad Blanca hotel combines the beauty of the Bahía de Alcudia with gorgeous beaches and surroundings. These include the services and facilities of a family hotel: outdoor pools for adults and children, children’s playground, accommodation for pets, free Wi-Fi, SPA Sensations, all inclusive, Monkey Club, Dolphin Club, Eagle Club, Jacuzzi, professional shows, water sports, 15,000 m² of gardens, three restaurants, two bars and a spectacular Sea Soul Restaurant & Beach Club to spend days and nights in the most incredible and relaxed atmosphere. “Wave of Change” is a pioneering initiative from Iberostar group to reduce the use of plastics, to promote responsible consumption of seafood and improve coastal health.
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Property amenities
Free public parking nearby
Free internet
Pool
Fitness / spa locker rooms
Bar / lounge
Beach
Bicycle rental
Children's playground
Street parking
Wifi
Pool / beach towels
Outdoor pool
Fitness classes
Restaurant
Breakfast buffet
Kid-friendly buffet
Snack bar
Special diet menus
Poolside bar
Diving
Game room
Entertainment staff
Evening entertainment
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Car hire
Meeting rooms
Facial treatments
Massage
Salon
Concierge
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Flatscreen TV
Bath / shower
Hair dryer
Telephone
Wardrobe / closet
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Room types
Ocean view
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Family Resort
Languages Spoken
English, French, Spanish, Catalan and 2 more
4.5
4.5 of 5 bubbles2,189 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Located on a prime beachfront, Iberostar Ciudad Blanca is celebrated for its proximity to the town center and its spotless premises, with guests often commending the cleanliness and family-friendly atmosphere. While the rooms are recognized for their spaciousness, some travelers suggest they could benefit from modernization. The hotel's vibrant entertainment and dedicated staff, especially noted for their excellent service to families, earn rave reviews, although opinions on value and decor are mixed, with the ambiance seeming to cater predominantly to German guests.
Location
Beachfront
Atmosphere
Lively
Rooms
Dated
Value
Mixed
Cleanliness
Pristine
Service
Attentive
Amenities
Satisfactory
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2189Reviews417Q+A100Room tips
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dfineren@gmail.com wrote a review Oct 2023
London, United Kingdom4 contributions2 helpful votes
Great staff, good food and facilities made up for the slightly tired look of the hotel. Lovely if crowded beach, easy 20 minute walk to lots of restaurants in town, right next to bus stop for direct transfer to palma airport (1 hr). Great budget option for families.
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Date of stay: October 2023Trip type: Traveled with family
Room Tip: Look for the quieter pool away from the crowds. Don't be put off by the "continental breakfast"...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Ciudad Blanca
Responded Oct 24, 2023
Dear guest, Thank you for kindly sharing your positive assessment after your holiday with us. We look forward to welcoming you back in the future and until then, we wish you well. Kind regards, Quality Manager Iberostar Ciudad Blanca
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kelsey C wrote a review Oct 2023
2 contributions2 helpful votes
Hotel's Favorite
Staying here atm with my partner and all I can say is what a hotel - the staff go above and beyond for you to make sure your happy , we even had a call up within 3 hours of being there to see if everything was okay with the room and must I say it is - if I could give 10 stars I would - the food is exceptional with a wide range and selection for everyone ranging from fish to stews to cheeses and salads even for fussy eaters there is always something to enjoy - I love the idea of the food truck by the beach - the entertainment is amazing- especially the saxophone man he was exceptional some of the songs he did was very hard and a lot of people left by the time he finished but he still carried on the show as if there was 1000 people there also has something for everyone whether your young or old lots to do here - but the location out of this world straight onto the beach with a beach bar right on front will 10000% recommend this hotel to anyone who wants a relaxing and stress free holiday - the cocktails and drinks although there is a select few are equally delicious , keep up the good work your doing because it really shows not to mention that the whole hotel is spotless clean - any problems the staff are more than happy to assist , you can’t smoke on the balcony in the room but it’s not far to go downstairs - IBEROSTAR ALL THE WAY !
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from online experience Iberostar, Owner at Iberostar Ciudad Blanca
Responded Oct 17, 2023
Dear Kelsey, It has been a pleasure to read your review, and we thank you for choosing our hotel for your holiday. We have treated your description as a success story, and your thoughtful comments confirm that we are definitely on the right track with our numerous efforts and attention to detail. On behalf of the entire team, we would like to thank you for sharing such a kind review, and we will be thrilled to welcome you back in the future to repeat or even surpass this experience. Until then, we hope you had a safe journey home, and we send you our warmest regards. Regards, Quality Manager, Iberostar Ciudad Blanca
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bobbie S wrote a review Oct 2023
1 contribution1 helpful vote
+1
What a place!! We had the best time, they really do think of everything towels, toiletries nothing is a problem. All the staff are friendly and happy to help. The hotel was very clean. The Entertainment was brilliant the food was amazing!!! The pools were lovely and the beach is stunning. Our young boys felt so safe and loved the independence of getting their own food and drinks. I would highly recommend this hotel and if we came back to Alcudia would definitely stay here. Thank you to everyone!!
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from online experience Iberostar, Owner at Iberostar Ciudad Blanca
Responded Oct 24, 2023
Dear guest, It is a pleasure to receive your complimentary feedback about your recent holiday at our Iberostar hotel. We hope to serve you again in the future so we can repeat or surpass this experience at any of our hotels worldwide. Until then, we wish you the best and thank you for your review. Kind Regards, Quality Manager Iberostar Ciudad Blanca
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alex R wrote a review Oct 2023
1 contribution
Hotel staff are friendly and helpful, good clean rooms. We changed rooms due to being next to the main road and found the noise too much at times. The staff were great and moved us further into the resort on a ground floor with pool view which was much better. The food was fantastic and had a wide range of mains and desserts to choose from. My wife can't have lactose and after eating fruit and jelly for a few days was a bit bored of it so I asked if they had any lactose free desserts to which the staff said "no not usually" but did offer to fetch some vegan cakes to prepare for her if she wanted. The entertainment each night was usually bingo/quiz followed by some great bands or singers performing songs from pop to hard rock and even an 80's night which seemed to go down well. The beech is stunning very well kept and had a pick up point for boat trips around the island which is recommended.
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Ciudad Blanca
Responded Oct 24, 2023
Dear Alex, We are delighted to read that your holiday experience with us at Iberostar was enjoyable and we would like to thank you, on behalf of the team, for sharing your review. We would be honoured to see you again soon and we wish you well. Best Regards, Quality Manager Iberostar Ciudad Blanca
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Haahdren wrote a review Oct 2023
Bromley, United Kingdom35 contributions15 helpful votes
Hotel was spotless, staff are attentive, food was good. Had a great time in a refurbished room in block 2 on 5th floor. Need to bag a sunbed before breakfast to get the best spot! Kahoot quiz was fun and entertainment was great too. Couple of bad days weather when there wasn’t much to do in the hotel, not really geared up for bad weather. All in all would come again
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Ciudad Blanca
Responded Oct 20, 2023
Dear guest, We want to thank you for choosing to stay at our wonderful hotel and for sharing your invaluable feedback with us. We have always considered every aspect of our establishment to create the best environment for our valued guests to fulfil their needs and wishes. Therefore, we appreciate both your praise and your helpful observations with gratitude and will share them with the relevant teams for their consideration. We will be delighted to serve you again, and until then, we wish you the best. Kind Regards, Quality Manager, Iberostar Ciudad Blanca
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tmynatt wrote a review Oct 2023
Knoxville, Tennessee7258 contributions875 helpful votes
This is not a place for couples to come for peace and relaxation - unless you love wall to wall kids and toddlers and babies. This is definitely a place for children up to maybe 10 or 11 years old. It’s perfect for kids with the children’s wading pool and little slides and the bigger deeper pool for older children with parents and grandparents. There are children everywhere you turn which was perfect for us with our 2 year old and 3 year old. The beach is spectacular with soft groomed sand and tiny waves with shallow beach and clear water. The food is high carb mediocre which will suit children just fine, but it got tiring for adults quickly. We actually walked out to a restaurant for dinner one night just to get some decent adult quality food. The employees were all extremely nice and patient and almost all the visiting families were super peaceful with kids darting to and fro. We had s nice sea view apartment in building 2. We never experienced any of the sewage smells that other reviews mentioned. We would gladly come back here - it was perfect for us!
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Ciudad Blanca
Responded Oct 16, 2023
Dear guest, On behalf of the team, we would like you to know that it has been a pleasure for us to serve you and we are truly grateful for your kind words. We hope you come back to see us again soon. Best Regards, Quality Manager Iberostar Ciudad Blanca
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mrs c macdonald wrote a review Sep 2023
Tranent, United Kingdom9 contributions2 helpful votes
Well just home from two fantastic weeks staying in the IBEROSTAR ciudad Blanca hotel this is our second stay .We were delighted to see Lobo in the bar he is an asset to this hotel ,he is so kind and friendly and always makes sure customer service is 100%. So thank you lobo for looking after us for two weeks .The hotel has a wounderful restaurant full of amazing choices to suit even the fussiest of us . I highly recommend a treat to the spa Helena looks after all your needs and gives an amazing massage . The reception staff are honestly the best team I’ve ever seen at making you feel welcome and anything you want to know or need they are the can do guys !.The rooms are clean and spacious and yes I’m sure the management are well aware some rooms need a small updated makeover but I want to say and emphasis my room was amazing and comfortable I had a great shower over bath .but I was only in my room to sleep because the entertainment was fabulous , foam party was amazing and there’s so much to enjoy at this hotel. when people read reviews they need to know this hotel is clean comfortable and has beautiful pools for everyone to enjoy and in the two weeks I was there you could find quite easily sunloungers any time of day . I highly recommended this hotel and will definitely be returning in the near future We loved our holiday at this amazing hotel
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Be prepared for a fabulous vacation!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Ciudad Blanca
Responded Sep 28, 2023
Dear guest, On behalf of the entire team, we would like to express our sincere gratitude to you for your loyalty to us. To receive such a positive review from our valued guests is extremely rewarding, and we are over the moon to learn that your experience was satisfactory. We would like to thank you for your compliments and for trusting us. We look forward to your next return to our establishment and we send you our warmest regards until then. Regards, Quality Manager, Iberostar Ciudad Blanca
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Winnie_Man wrote a review Sep 2023
Utrecht, The Netherlands35 contributions31 helpful votes
The Iberostar Ciudad Blanca is a very nice hotel, but it is actually the people that make it an amazing hotel. Thank ypu Nadia for making us feel at home and greeting us with a smile and help us every day
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Ciudad Blanca
Responded Sep 27, 2023
Dear guest, We were delighted to read this positive assessment after your holiday at our Iberostar Hotel, please come back again soon. Kind regards, Quality Manager Iberostar Ciudad Blanca
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rachael B wrote a review Sep 2023
7 contributions3 helpful votes
Stayed here in September with my partner and our toddler and we had a great holiday. The location of the hotel was great, you walk out the back of the hotel and you are literally on the beach which is ideal when you have a toddler. It’s a 20 minute walk along the beachfront to the port of Alcudia where there are many restaurants shops etc if you want a change of scene from the hotel. It’s also a short taxi ride to old town which was lovely. We went on Sunday for market day. There are plenty of spar supermarkets within a few metres out the front of the hotel. We were all inclusive. The food was really good with a huge selection of food, especially at dinner where there is different themed nights. Plenty of high chairs available for meals. The hotel has 3 pools. I believe one is adult only which we only saw from a distance, the main pool and the toddler splash pool. We mainly based ourselves at the toddler splash pool as our toddler loved it and it was the warmest. There is an area between the toddler pool and little playground where people leave buckets and shovels etc which you are welcome to take so there’s lots of little things for the kiddies to play with in the pool. There is a lot of entertainment going on in the hotel with different evening entertainment on the main stage each night eg Disney night, different live bands, 80s might etc. For us this was just a bit late as our 1 and a half year old was exhausted come 9 pm and ready for bed so we would have loved if it was on an hour earlier. He was also too young to avail of the kids club so I can’t give much advice on that but there seemed to be loads going on - pony rides etc if kids are a little bit older. There was a kiddies disco on at around 5/5.15 which our toddler enjoyed. There was also different aqua arobics, sangria making and iced coffee making things going on around during the day. The staff at this hotel were lovely and very friendly. People would walk around the pools during the day giving out melon, chocolate milkshakes, juices etc which was very welcome. There were so many young kids staying at this hotel which was perfect for us. A large number of guests at this hotel were German and some of the songs etc were in German at the kiddies disco etc so I think that the hotel mainly caters to German guests, just something to bear in mind. We had read reviews online that the rooms were basic but honestly although not very modern this didn’t bother us and we found the room perfect to meet our needs. On a side note we found the temperatures in September perfect at around mid 20s so not too hot for our toddler and more comfortable than mid summer. Minor things that would have made it perfect were tea and coffee facilities available at dinner time or available in the rooms, earlier evening show (only because it was late for us with our toddler), and pancakes included in the selection for breakfast. All in all we had a wonderful time at this lovely hotel and would definitely recommend it to families with young kids
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Date of stay: September 2023Trip type: Traveled with family
Room Tip: Get a taxi to old town if one is available on market day. We paid 35 euro for a horse and cart...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Ciudad Blanca
Responded Sep 27, 2023
Dear Rachael, We appreciate the time taken to share your experience with us. It is a pleasure to read that your holiday was splendid and we will, of course, relay your helpful observations internally to the relevant departments for their consideration. We hope to have the honour of serving you again soon and thank you for your review. Kind Regards, Quality Manager Iberostar Ciudad Blanca
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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462HAINES wrote a review Sep 2023
Melton Mowbray, United Kingdom82 contributions108 helpful votes
+1
This hotel boasts a 4 1/2 star rating and it definitely isn’t. Out of all the hotels we have stayed in that boast such a high rating, this is by far the worst!! The food is ok, but there were flies landing on it! This is definitely NOT a4 plus star hotel, it is 3 at most. Pros: The position is excellent right next to a lovely white sand beach and lovely sea. The cons: There are nowhere near enough sun beds, they have no cushions and are very uncomfortable, they were also dirty. To get to our room we have to traipse up two sets of stairs as there are no lifts to a lot of the rooms. The room was cheaply furnished and scruffy and dirty we had to get them to clean around the bath taps as they hadn’t been clean properly for a very long time. There was a hole in the travel cot that a baby could put its head through, the decoration was cheap and nasty and poorly done, shabby outside table peeling paint, dirty old table, no sun beds on a large balcony. A kitchen but no kettle. When you go to your room at night up a slippy spiral stair case there is no light that works. The music is very loud around the main pool all day. Be very careful which room you book if you are older or disabled, or have young children as the stairs are a challenge, the spiral stairs are especially dangerous, there large gaps in the railings and they are not high enough, easy to fall through or over! Also not really their problem but I had 12 mosquito bites!
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Ciudad Blanca
Responded Sep 26, 2023
Dear Guest, Thank you for your feedback on your recent visit to our beautifully located Iberostar hotel on the seafront in Mallorca. It is with regret that your holiday did not meet all your expectations on this occasion. Regarding gastronomy, we follow stringent hygiene measures and have regular inspections to maintain the highest standards. Furthermore, we are known for our pleasant rooms and facilities and work hard to ensure they remain in impeccable condition. In addition, we would like to assure you that the safety of our guests is our utmost priority and our reception team are at hand to resolve any concerns to ensure a comfortable stay. Nevertheless, we apologise for any inconvenience you experienced, and we will relay your observations to the respective teams for their attention and revision. Once more, we thank you for your review and hope to see you again at one of our Iberostar hotels worldwide. Best Regards, Quality Manager, Iberostar Ciudad Blanca
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$127 - $342 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar ciudad blanca hotel port d`alcudia, iberostar puerto alcudia, iberostar hotel ciudad blanca
LOCATION
SpainBalearic IslandsMajorcaAlcudiaPort d'Alcudia
NUMBER OF ROOMS
303
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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IBEROSTAR CIUDAD BLANCA $96 ($̶4̶0̶7̶) - Prices & Resort (All-Inclusive) Reviews - Port d'Alcudia, Spain

Frequently Asked Questions about Iberostar Ciudad Blanca
Which popular attractions are close to Iberostar Ciudad Blanca?
Nearby attractions include Enjoy Club (0.2 miles), Mucky OMarras Irish Pub (0.2 miles), and GoodFellas Music Bar Alcudia (0.3 miles).
What are some of the property amenities at Iberostar Ciudad Blanca?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Iberostar Ciudad Blanca?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Ciudad Blanca?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Iberostar Ciudad Blanca?
Yes, free public parking nearby and street parking are available to guests.
What are some restaurants close to Iberostar Ciudad Blanca?
Conveniently located restaurants include Indian Fusion, Paco’s Bar Funny Bunny’s, and Bistro del Jardin.
Are there opportunities to exercise at Iberostar Ciudad Blanca?
Yes, guests have access to a pool, fitness classes, and locker rooms available in the fitness center during their stay.
Are pets allowed at Iberostar Ciudad Blanca?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Iberostar Ciudad Blanca?
The staff speaks multiple languages, including English, Spanish, French, German, Dutch, and Catalan.
Are there any historical sites close to Iberostar Ciudad Blanca?
Many travelers enjoy visiting Torre Mayor (1.6 miles).
Does Iberostar Ciudad Blanca have any great views?
Yes, guests often enjoy the ocean view available here.