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Hotel JS Sol de Alcudia

Traveler (501)
360
Panoramas (10)
Room & Suite (211)
Certificate of Excellence

About

#13 of 48 hotels in Majorca
Location
Cleanliness
Service
Value
Certificate of Excellence
Come and experience our newly refurbished 4* hotel, brand new for 2016, with 219 rooms all of which have undergone a complete change for the new season. The newly improved areas of the hotel include: all the rooms, outdoor swimming-pool with children's play area, and the restaurant. Free WiFi throughout the hotel. This hotel also includes a wellness terrace on the first floor, with sunbeds, a sauna and a jaccuzzi.
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Pool
Hot tub
Bar / lounge
Bicycle rental
Billiards
Airport transportation
Free internet
Wifi
Internet
Sauna
Outdoor pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Darts
Evening entertainment
Table tennis
Car hire
Fax / photocopying
Spa
Massage
Solarium
Baggage storage
Currency exchange
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Private balcony
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
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Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, Spanish, German

Location

Full view
94Great for walkers
Grade: 94 out of 100
57Restaurantswithin 0.3 miles
12Attractionswithin 0.3 miles
770Reviews
205Q+A
100Room tips
Traveler rating
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Time of year
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Popular mentions
once again an excellent stay at the js sol de alcudia hotel missed the old staff deianna staff still excellent cant find any faults just a pity kids pirate show did not have a pirate grandson felt let down
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Response from JSHotels, Guest Relations Manager at Hotel JS Sol de Alcudia
Responded 5 days ago
Dear Alex, Thank you so much for your feedback on TripAdvisor. We really appreciate the time you took to comment on every category. This is very helpful not only to us at JS Hotels but also to all of our future guests who seek to have a clear insight into our services and facilities. We were especially delighted about your comments regarding our team. It is always an honor for us when we hear of our guests’ satisfaction regarding the quality and service experience of our hotel. We could not be more pleased to know that you recommend our hotel based on your experience. Thank you also for the additional suggestions to improve our entertainment programme. Kind regards, your team at the JS Hotels
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Reading this hotel reviews here & on booking, I expected a bit more. We stayed on HB (breakfast & dinner). I understand it’s typical for Mallorca to have everything to be paid extra but it was too much for me - you have to pay for a safe locker, pool towels, sun beds by the sea, drinks during dinner (even for water). Location is fine, however it’s not that close to the beach - it’s about 7 min walk, you can’t see the sea from the hotel. Food is really good, staff is pleasant. Room is small, and just nothing special - I can’t think of anything really outstanding about this hotel. The view from the room to the next hotel and the street. We asked to change the room and were offered even a smaller one with the view to the animation stage - very noisy, and we refused.
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Response from JSHotels, Guest Relations Manager at Hotel JS Sol de Alcudia
Responded 5 days ago
Dear Daria, First of all, thank you so much for your positive review. It is our mission at JS Sol de Alcudia to completely delight and satisfy our guests. Therefore, your feedback is much valued as it helps us to see our services through the eyes of our customers. We were especially delighted about your comments regarding our team. It is always an honor for us when we hear of our guests’ satisfaction regarding the quality and service experience of our hotel. We could not be more pleased to know that you recommend our hotel based on your experience. We are committed to continually improving our guests' experience. We are very much aware of the importance of keeping hotel prices in balance with hotel facilities and services. Our guests frequently comment on the fact that JS Sol de Alcudia has great value for money, and we take great pride in it. We wish you all the best and send you sunny greetings from Mallorca, Your team at the JS Hotels
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Great hotel - pictures online don't show the stylish decor and relaxing Solarium area. Hot tubs were not busy and good to cool off in (pool was freezing) We were lucky to be upgraded (for free!) to a better room with a private balcony, v. nice gesture. As was the complimentary champagne on arrival. Staff were very kind and welcoming - esp. the reception staff (Monica!). Only main issues was lack of vegetarian food at dinner and lack of correct labelling of food (esp. for veggies - the manager somehow thought vegan and vegetarian were the same). Bear in mind that you have to pay to use the safe (shocking considering the basic safety needs of travellers) and there is no kettle. No tap water available thus we had to buy bottled war (v. expensive at the hotel). Good value for money and zen atmosphere
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Response from JSHotels, Guest Relations Manager at Hotel JS Sol de Alcudia
Responded 5 days ago
Dear guest, Thank you so much for your feedback on TripAdvisor. We really appreciate the time you took to comment on every category. This is very helpful not only to us at JS Sol de Alcudia but also to all of our future guests who seek to have a clear insight into our services and facilities. We are thrilled to hear that the modern, contemporary decoration of your accommodation surpassed your expectations. Our efforts to improve the facilities are based on our guests’ tastes and suggestions and we are happy to see that you enjoyed these improvements. Your kind words about our friendly staff and the personalized service they provide are very much appreciated. We love our work and always try to be as warm and courteous as possible. It fills us with pride and satisfaction when our guests come to enjoy their stay with us and notice the difference! Certainly, the hotel is very well located, in front of the sea, with amazing views, surrounded by nature, providing the hotel with a sense of calm and tranquillity. Once again thanks for your lovely review and for recommending us. We look forward to hosting you again soon for what is sure to be another great holiday. Yours truly, All the team at JS Hotels
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+1
Only stayed at the hotel for a night as had a mix up with the holiday but after staying here wished I had stayed there for the week. While checking in was offered a cold drink while we were being checked in. The staff on reception were very friendly and helpful and informed us where abouts in the hotel our room and the restaurant were. The food in the restaurant what can say about it, in my opinion you could not go wrong with anything as there was a very good selection of foods both vegetarian and meat eaters like me. Evening meal is split into 2 sitting so you are not waiting for food to be cooked. A GREAT SELECTION of salads and desserts. The pool and pool area is great with plenty of sun lounger so no bother of getting one and the area seems to get the sun most of the the and and the plus side you get a pool side bar as well. The bar has a good selection of drinks and plenty of seating inside and out. I have already booked this hotel for next year.
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Response from JSHotels, Guest Relations Manager at Hotel JS Sol de Alcudia
Responded 5 days ago
Dear Nigel, We are happy to receive such great feedback from you. It is an honor and great joy for us to know that our guests feel right at home in our hotel. We know that a happy hotel guest will want to come back and stay again. There is no better advertising for us than a glowing testimonial from a satisfied guest like you. Thank you so much! It is a big boost for our motivation when we read that our guests really appreciated the care and friendliness we offer to all of you. We know that people make the difference, and that in addition to an excellent location and great facilities, it is the team that is the spirit of our place. We also thank you for letting us know that you enjoyed our selection and quality of food at mealtimes. At JS Sol de Alcudia, we have a true passion for gastronomy and we are fully aware that meals are an essential ingredient for a perfect holiday abroad. For this reason, our expert team of chefs strives to provide high quality culinary delights and offer as wide a selection as possible to please all palates. We are already looking forward to welcome you next year and wish you all the best, your team at the JS Hotels
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Just got back from a week's stay at the JS Sol Alcudia and what a fabulous week it was! When we first arrived we where greeted by the friendly reception staff, we where allocated a room on the fourth floor overlooking the pool. The rooms where fresh, modern and spotlessly clean - the views overlooking the pool where gorgeous as you had the Es Llac Gran in the distance along with the mountains! The breakfast was varied with a wide selection of food and drinks, even after a week I wasn't bored! We only ate dinner once in the restaurant during our week's stay but there was a good selection with the theme of the food changing daily. The pool area was lovely, very clean with a number of beds, chairs and umberellas, there was also a pool bar so you could enjoy a drink whilst having a dip at the same time. The hotel also offers a number of massages at an extra cost, I didn't have one but my husband was very impressed with the sports masssage, €40 for 40 minutes so superb value for money compared to UK prices!I The hotel is ideally located as well as it is situated next to a number of cafes, restaurants and bars it's also only a 300m walk to the sandy beach. I'd definitely recommend the JS Sol Alcudia and would visit again in the future!
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Response from JSHotels, Guest Relations Manager at Hotel JS Sol de Alcudia
Responded 5 days ago
Dear Beth, Thank you so much for taking the time to share your experience at our JS Sol de Alcudia with other Tripadvisor users. We are pleased to hear that you enjoyed your stay with us and that you left refreshed and rejuvenated. We really appreciate your remarks regarding how much you enjoyed your visit and it brings us immense pleasure to know you felt our hotel was beautiful and that our location was perfect. It is indeed true that we have everything at hand for a relaxing break away from busy everyday life. We are most grateful for your kind remarks on friendly and excellent service you received from our staff. It is always a great source of motivation for our team to hear that our guests appreciated their services and attention to detail, so we will most definitely pass your high praises on to them. We would love tow welcome you and your husband back soon. Best, your team at the JS Hotels
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PRICE RANGE
$114 - $263 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
js sol de alcudia hotel, sol de alcudia
LOCATION
SpainBalearic IslandsMajorcaAlcudiaPort d'Alcudia
NUMBER OF ROOMS
219
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