VIVA Sunrise

VIVA Sunrise

Viva Sunrise
Traveler (1218)
Room & Suite (300)
Viva Sunrise
Videos (1)
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About

4.5
#6 of 47 hotels in Port d'Alcudia
Location
4.4
Cleanliness
4.6
Service
4.6
Value
4.3
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Aparthotel Viva Sunrise is the perfect family destination in Port of Alcudia. Peaceful, comfortable and inviting, it features magnificent swimming pools, including a children’s pool with a Pirate Boat and water games, a sports ground, mini-club, children’s playground and a full program of entertainment events. It lies just 400 m from the bay of Alcudia and is ideally located in the heart of the shopping district. The attractions on offer are completed by the delicious selection of dishes in Viva Sunrise’s buffet and a la carte restaurants, plus a varied drinks menu and spectacular themed dinners. In Viva Sunrise your enjoyment is guaranteed. Children can dance to their favourite tunes every evening in the mini-disco. And for the adults, every night is party night with live performances and many other surprises.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Game room
Children Activities (Kid / Family Friendly)
Wifi
Outdoor pool
Fitness classes
Restaurant
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Poolside bar
Horseback riding
Windsurfing
Aerobics
Billiards
Darts
Entertainment staff
Evening entertainment
Table tennis
Kids club
Kids' outdoor play equipment
Car hire
Massage
Baggage storage
Convenience store
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Air conditioning
Private balcony
Safe
Sofa
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Kitchenware
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
River View
Mid-range
Languages Spoken
English, Spanish, Catalan, German
Hotel links
Special Rate:Book your next holidays for 2024 an get until a 30% off *

Location

Avinguda de Mèxic 7, 07410 Port d'Alcudia, Alcudia, Majorca Spain
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 92 out of 100
92
Palma Mallorca Airport
4.5
4.5 of 5 bubbles2,029 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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VIVA Sunrise Hotel garners praise for its spotless environment and well-kept facilities, with guests particularly impressed by the cleanliness. The rooms, described as spacious and tidy, offer a comfortable stay despite some appearing slightly outdated. The service is highlighted as friendly and accommodating, especially the entertainment staff, although reception may sometimes fall short. Value-wise, the hotel is appreciated for its affordability and range of services. The atmosphere buzzes with lively entertainment and activities suitable for children, set in a prime location close to the beach and local amenities, despite the need for some modernization.
Location
Convenient
Atmosphere
Lively
Rooms
Spacious
Value
Reasonable
Cleanliness
Spotless
Service
Inconsistent
Amenities
Well-appointed

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2,029Reviews348Q+A100Room tips
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Detailed Reviews
emma l wrote a review Mar 2024
Newcastle upon Tyne, United Kingdom16 contributions9 helpful votes
Hotel's Favorite
5.0 of 5 bubbles
Great hotel. Spent 10 days here. We weren't all inclusive, ate one night and the selection was very good and such a variety. Spotlessly clean, rooms I think we're cleaned everyday apart from a Sunday.
Pools were fab we have a 2 year old so the splash park was perfect. Plenty of sunbeds. Clean pool. The main pool with the bounce pillow was very good too. Our son was going on that too.
The hotel is a 10/15 mins walk to the beach and main 'strip'. There is bars and a few restaurants nearby.
I would definitely stay here again
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Date of stay: October 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotels VIVA, Owner at VIVA Sunrise
Responded Mar 6, 2024
Dear Mrs. Emma L., Thank you for taking the time to write this nice opinion about our Hotel VIVA Sunrise. It’s great to know that you had a nice holidays with us. We are really satisfied to know you enjoyed our facilities, and you would stay with us again. We are very proud of this. If you decide to stay again with us, we would be happy to welcome you back at VIVA Sunrise. Best regards, Your Hotel VIVA Sunrise Team.
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ikearn wrote a review Jan 2020
Dublin6 contributions16 helpful votes
5.0 of 5 bubbles
We were back in the Viva last July for our 4th time and I have to say, it was as amazing as ever. If you've got small kids, you'll struggle to find a better holiday anywhere.
The apartments are bright, airy and spotless (I'd highly recommend paying the extra for a poolside room) and are cleaned regularly by the exceptionally friendly cleaning staff. The rest of the hotel and pool area were also spotless.
The kids club is brilliant. Our two older girls joined in their activities most days while our toddler stayed with us and happily splashed around in the pool instead. They do so many different things that there should be something for every child to enjoy. The Mini Disco in the evening was definitely the highlight of their day. Even our 2 year old got in on the action dancing along with Bufo and Katy! It was lovely for us to be able to sit and relax and just watch them having fun. There's table service all around the seating area near the stage and we had the same waiter every night (Jonathon) who was so lovely and helpful.
Last year was our first time to go all inclusive as we'd always enjoyed sampling other restaurants outside the hotel. However, we decided to give it a go and were delighted with the decision. There was such a good selection of food for every meal that even the fussiest eaters could find something (and I should know as I have 3 of them!!). Probably the only downside was when our 2-year old discovered that she could have free ice cream and wanted it at 9am!!!
There is honestly nothing bad I can say about the Viva Sunrise. Every year we're waiting for standards to have slipped or to be disappointed in some way, but it has never happened. We've had 4 brilliant holidays here and already can't wait to go back this summer.
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Date of stay: July 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
Stomperem wrote a review Aug 2021
London, England, United Kingdom44 contributions29 helpful votes
5.0 of 5 bubbles
We loved Viva Sunrise so much we came back 2 years later. Everything was perfect, the apartment was spacious, clean and had everything we needed, they even lent us a baby bath. All staff wore masks, even when outdoors, I highly commend them for it. All staff were welcoming, professional and aim to please their guests. We had half board and the food was excellent, great variety, always fresh and service is fast and efficient. Pool areas are well maintained and there was activities at day and nightime for children and adults. Couldn't ask for more. Just what you need when you have young ones and you want to relax. Viva Sunrise is in great location, away from the busy road and a few mins walk from the beach. Make sure to bring bug repellent in summertime as the mosquitos come out at dusk, making a meal out of you at dinnertime and beyond if you are outdoors. So glad we chose to come back to Viva again. And we will be back!
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Review collected in partnership with this hotel
Date of stay: August 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotels VIVA, Dueño at VIVA Sunrise
Responded Sep 22, 2021
Dear guest, We appreciate your kind words. We are very glad you enjoyed your stay with us and hopefully our staff made you feel as if you were family. We thank your for putting your trust in us for a second time, and hopefully there are many more to come. Your opinion will reach everyone in our team to keep working hard. We are looking forward to spending your holiday together again. With compliments, Your VIVA Sunrise Team
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Jan716 wrote a review Sep 2021
Stafford, United Kingdom17 contributions12 helpful votes
5.0 of 5 bubbles
An amazing hotel for families with children of all ages but also catered well for us Grandparents with quizzes, games & a weekly walk!

Every member of staff was brilliant but there has to be a special mention to the animation team - Wow, they went above & beyond with their energy, enthusiasm & commitment to ensuring that everyone who wanted to, got involved & had fun.

We were an all inclusive group of 3 generations with a mixture of meat-eaters & vegetarians so it is not unusual for at least 1 person to pull their face occasionally. However this was never the case, there was always something for everyone & the fact that at lunch time we could order from the Al La Carte menu was a real bonus & the vegan burgers went down especially well. The drinks were all branded & the wine was very good & from a bottle rather than on tap like some places.

Our family had 3 different room types & they were all of a good standard with quality mattresses & lots of space, especially the 2 bedroom option which had a massive wrap around balcony.

As the hotel is not very big & the pool area & entertainment is in the centre it was great to be able to keep an eye on the children. Although the 3 pools are not very big they were great for our 6 kids who are all under 10.

Everywhere was kept very clean & sanitiser was every few meters. Mask wearing was compulsory when not outside or in rooms so we all felt very safe.

Thank you Viva Sunrise for allowing our family to have a great holiday together.
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Date of stay: August 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: 2 bedroom rooms on the corners have wrap around balconies.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotels VIVA, Dueño at VIVA Sunrise
Responded Sep 22, 2021
Dear Mr. Jan, Thank you very much for this amazing feed-back! We are delighted to read you appreciated the service delivered from our staff. Also we are extremely happy to see we fulfilled your expectations in terms of food and rooms. In terms of COVID measures, we do appreciate you felt safe during your stay with us because it was one of our main reasons. Hopefully this is only the beginning of many more stays together! With compliments, Your VIVA Sunrise Team
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Bharat Murria wrote a review Oct 2021
Birmingham, United Kingdom30 contributions47 helpful votes
5.0 of 5 bubbles
We had a really nice stay at this hotel over the past week. The 1 bedroom apartment we stayed in was very comfortable. We had breakfast included which was quite good with enough variety.

What made our stay really good was the service by the staff. Anything we asked for was attended to quickly. A special mention to Guillem at the reception who was really friendly and helpful.

The hotel was in a decent location- about 10 minute walk to the beach and around 25-30 minute walk to Port D’Alcudia.

A couple of improvements that could be made is for the rooms to be cleaned daily and the pools to be heated when the weather is a bit cooler.

We would definitely return to this hotel.
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Date of stay: October 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotels VIVA, Dueño at VIVA Sunrise
Responded Oct 28, 2021
Dear guest, Thank you very much for the comment and the perfect score. We are happy to read that you think our hotel is amazing and the staff is friendly. We will let know the whole team about your nice words. We hope you decide to stay again with us soon. Best regards, Your Hotel VIVA Sunrise Team.
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Rosie M wrote a review Oct 2021
5 contributions1 helpful vote
4.0 of 5 bubbles
We have just returned for a wonderful week at viva sunrise. The hotel is spotlessly clean inside and out. The staff are all very friendly and attentive, didn’t have to wait long for a drink - including around the pool.

The entertainment team were great, always stopped to say hello to our daughter- who also absolutely loved the daily disco! Really really friendly and made an effort to get to know everyone.
The weather was a little mixed and on the wet days they tried hard to keep the kids busy with other things. And the adults too! The evening shows were entertaining enough for when you’ve got to have an early night for little ones.

We upgraded our room and it was really spacious (lovely super king sized bed) Basic kitchen but enough to cook some easy bits, little supermarket downstairs in the hotel and a spar next door. Not too far to walk to Lidl to stock up too.
Hot tub was tested daily or twice a day and treated as required.
We were given a free breakfast one out first day and it was fantastic- we were tempted to upgraded to half board or all inclusive as the food and drinks were good. But there are plenty of bars and restaurants close by so we decided not too.

Not too far to walk to the the beautiful beach, loads of little parks dotted around the area as well as at the hotel. So loads to keep little ones busy.
Walkable to the busier area at the port and to the old town Alcuida too, worth a visit to look around too.
As it’s October the pool was rather chilly but the kids splash pool was great so kept the little ones busy.

We’ve looked up to come again next year as we thought it was great (we’ve never been to the same place twice on holiday before)
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Date of stay: October 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotels VIVA, Dueño at VIVA Sunrise
Responded Nov 2, 2021
Dear guest, Thank you for your excellent feedback It is amazing to know that we were able to deliver on your expectations during your recent holiday. Our goal is always to receive comments like yours, we are satisfied. We are looking forward to welcoming you again to make your stay even more pleasant. Best Regards, Your Hotel VIVA Sunrise Team.
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DJ4343 wrote a review Aug 2022
Gravesend, United Kingdom32 contributions6 helpful votes
4.0 of 5 bubbles
This is a good place to stay in Majorca. The food is very good, the entertainment does the job, the staff during the day are great fun they get people involved but don’t force anyone to take part in activities. We stayed in a Royal Terrace room with Jacuzzi. The outside area of the room was excellent but the sleeping arrangements were poor if there is more than two of you. Any more and you will be sleeping on a made up sofa (not a sofa bed) and/or a piece of foam on the floor. Also, certain doors need to be closed to get the air con working. The swimming pool is good as is the splash area for kids. We did have trouble getting sun loungers. You had to time it right with breakfast. Some people were staying with the loungers and taking it in turns for breakfast. I just dumped our own stuff on top and they did not touch it. We did see pool attendants remove towels that were left in the morning. If it is your first day there during peak season just sit at the tables in front of the stage. The little bar by the pool is excellent and does a blinding Mojito.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotels VIVA, Owner at VIVA Sunrise
Responded Aug 22, 2022
Dear DJ4343, On the one hand, we greatly appreciate your positive feedback and your rating. On the other hand, we are sorry that some aspects have not lived up to your expectations, but we deeply appreciate your review since with this you help us find solutions to continue improving. Thank you for sharing your experience with us and we hope to welcome you back soon. Kind regards, The whole VIVA Sunrise team
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grahamfellows wrote a review Aug 2021
Wolverhampton, United Kingdom1 contribution
5.0 of 5 bubbles
Another super holiday at the Viva Sunrise. Cannot fault this Hotel in any way. Spotless clean, food is fabulous, the pool area has something for everyone and is very clean. When sun beds are vacated, the pool attendant sprays them with disinfectant for the next occupants. All staff are friendly & helpful, from the Reception staff to the cleaning staff. Special mentions for Johnathan, Toni, Mario & Flavio, and the Kids Club staff for their personalities and putting their hearts & souls into ensuring everyone has the best holiday experience - from the youngest to the oldest in the family. In our case it was age 4 to 76.
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Review collected in partnership with this hotel
Date of stay: August 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotels VIVA, Dueño at VIVA Sunrise
Responded Nov 2, 2021
Dear guest, Thank you for taking the time for writing a review after your vacation with us at VIVA Sunrise. We are very happy to know that you had a fantastic stay and you will certainly be returning again soon. It was our pleasure to be your host. We hope we will be able to welcome you back soon. Best regards, Your Hotel VIVA Sunrise Team.
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Bevb wrote a review Oct 2022
1 contribution
5.0 of 5 bubbles
After not being abroad for 5 yrs I chose this hotel after a lot of research reading countless reviews , the staff are brilliant, the cleaners work so hard and are really pleasant, the reception staff deserve a special mention, really helpful and friendly especially Ivan who did his best to retrieve my case when the coach driver drove off with my handluggage upon arrival, it arrived back at the hotel 5 hrs later.

The room was very spacious with lots of storage and a big bathroom, double sinks and fantastic shower more than adequate for 3 adults and a small child.
Pool areas fab so clean children's play areas and pool we're brilliant and friendly staff in the kids club.

We stayed breakfast only as like to try different restaurants in the evenings one of the best breakfast choice I've ever seen absolutely everything you could ever want! the omelette made fresh was my favourite, the restaurant staff work so hard brilliant service.

Only stayed one evening for the entertainment as it wasn't really our thing we went to the port or strip instead.

Only 2 all negatives was having to pay for a cot for my 18 month old grandson and the fact you couldn't pay cash at the pool bar or restaurant bar which could do with changing as that made us not stay for drinks as our bankcard got charged everytime we used them so we had to go to the supermarket on site for drinks during the day and therefore it made us not use the bar in the hotel for a evening drink and same with other people. so the hotel is missing out a bit in that respect obviously ok if you are all inclusive.

8 minute walk to the lovely beach and 5 mins to restaurants on the strip we ate at woodys next door on the square and syrah, tivolis and shine bar on the strip, reception booked us taxis to the port and the markets we had a great time highly recommend viva sunrise.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotels VIVA, Owner at VIVA Sunrise
Responded Oct 3, 2022
Dear Bevb176, Thank you very much for taking the time to leave us such a positive score. We are really happy to read you had a great experience with us at VIVA Sunrise! We will make sure we send all these lovely words to all our staff as we are sure they will be really proud to know this. We are sorry for any inconvenience you could have paying by cash at our facilities. Payments with cash are accepted if you come to Reception to do it, but we apologize once more if you did not get all the information needed. We are hoping to have you back again at VIVA Sunrise! Kind regards, VIVA Sunrise Team.
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ghockley1981 wrote a review Jun 2023
Woodham Ferrers, United Kingdom1,264 contribution162 helpful votes
5.0 of 5 bubbles
We stayed in the Viva Sunrise in June and had a brilliant time. We stayed self catering and found lots of family friendly places nearby to eat, a shop in the hotel as well as 2 others just outside for snacks with the main strip and beach a very short walk away. The hotel was clean, well run and had great outside pools and kids play pool. Our room was large and cleaned 5 days a week, very comfy with a small kitchenette and large bathroom. The shower was great. There was an entertainment team which ran events during the day for both kids and adults. They made the holiday experience for our little girl so special, always happy to spend their time with them. They were ALL so attentive to her when they saw her. Always happy to give her time. The evening entertainment started at 8 with a kids disco and a main show at 9 which usually kept the kids happy as well. Be it a magician, dancers, singers or band. The bar did table service and charged it to your room and so during the evening entertainment it was always easy to get a drink. A special mention must go to the entertainment team who really did ensure our holiday went smoothly and happily, our daughter loved seeing them around the complex. Sheila made so many special memories for our daughter, she was her favourite and always, ready to dance and we can't thank her enough.
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Date of stay: June 2023Trip type: Traveled with family
Room Tip: Pool view rooms need to be on level 3 or above to actually see the pool, otherwise you look out...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotels VIVA, Dueño at VIVA Sunrise
Responded Jun 26, 2023
Dear Guest, Please receive the warmest greetings from us. We appreciate you have taken the time to share such a positive experience and we take the opportunity to thank you for choosing our hotel as your travel destination. Our staff does its upmost to provide our guests with excellent service and hospitality. We will let know all our team, specially to Sheila, about your nice words. We are very proud of our team. We are looking forward to welcoming you again to make your stay even more pleasant! Bests regards, Your Hotel VIVA Sunrise Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rasmus S wrote a tip May 14
1 contribution
5.0 of 5 bubbles
"Enjoy your stay as much as possible because you’re going to miss this place!"
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Victoria G wrote a tip May 2
28 contributions13 helpful votes
5.0 of 5 bubbles
"Be sure to go to the spa in family hour!!!"
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3SSEX wrote a tip Apr 2024
Wickford, United Kingdom91 contributions68 helpful votes
5.0 of 5 bubbles
"The smaller outdoor pool seems to be heated. Perfect for a swim even when cooler outside."
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xfun-in-the-sunx wrote a tip Apr 2024
Staffordshire UK12 contributions32 helpful votes
4.0 of 5 bubbles
"Pool side was lovely, it gets the sun more than canal view. Selection club is worth it - pillow menu, daily room clean, access to upper pool"
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Gav B wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"We need slightly thicker pillows. "
Read full review
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There are more places to choose from in the Port d'Alcudia area.
PRICE RANGE
$166 - $449 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
viva sunrise hotel port d`alcudia, viva sunrise puerto alcudia, viva sunrise alcudia
LOCATION
SpainBalearic IslandsMajorcaAlcudiaPort d'Alcudia
NUMBER OF ROOMS
260
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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VIVA SUNRISE - Updated 2024

Frequently Asked Questions about VIVA Sunrise
Which popular attractions are close to VIVA Sunrise?
Nearby attractions include The Prince Of Wales (0.1 miles), Mucky OMarras Irish Pub (0.1 miles), and GoodFellas Music Bar Alcudia (0.08 miles).
What are some of the property amenities at VIVA Sunrise?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at VIVA Sunrise?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at VIVA Sunrise?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at VIVA Sunrise?
Yes, free parking is available to guests.
What are some restaurants close to VIVA Sunrise?
Conveniently located restaurants include Maharaj, Indian Fusion, and Julio Crepes.
Are there opportunities to exercise at VIVA Sunrise?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are any cleaning services offered at VIVA Sunrise?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at VIVA Sunrise?
The staff speaks multiple languages, including English, Spanish, German, and Catalan.
Are there any historical sites close to VIVA Sunrise?
Many travelers enjoy visiting Torre Mayor (1.9 miles).
Does VIVA Sunrise have any great views?
Yes, guests often enjoy the mountain view available here.
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