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Hotel Condesa

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Traveler (3183)
Pool & Beach (560)
Room & Suite (252)
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About

#25 of 47 hotels in Port d'Alcudia
Location
4.6
Cleanliness
4.4
Service
4.4
Value
4.2
Travelers' Choice
The Hotel Condesa is situated directly at the beachfront of Alcudia and it is suitable for couples and families. Its completely refurbished rooms offer not only excellent comfort but also contemporary style. Without leaving the hotel guests enjoy numerous fun and sports activities, as well as the hotels entertainment programmes. NEW OPENING 2021: Sky Bar at the rooftop of the hotel. AMAZING!
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Archery
Children's playground
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kid-friendly buffet
Outdoor dining area
Snack bar
Poolside bar
Aerobics
Billiards
Darts
Entertainment staff
Evening entertainment
Patio
Table tennis
Waterslide
Video game console
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Meeting rooms
Spa
Solarium
Baggage storage
Currency exchange
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Cable / satellite TV
Sofa bed
Walk-in shower
Safe
Sofa
Telephone
Wardrobe / closet
Clothes rack
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Bay View
Ocean View
Languages Spoken
English, French, Russian, Spanish and 3 more
4.0
4.0 of 5 bubbles3,530 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Hotel Condesa garners appreciation for its impeccable cleanliness and vibrant atmosphere, with its entertainment offerings and friendly service frequently highlighted by guests. While the rooms are noted to be on the smaller side and somewhat outdated, the hotel's overall amenities, including family-friendly pools and beach access, receive positive remarks. However, some reviewers have expressed concerns regarding the value, mentioning overbooking and unexpected charges. Despite some calls for improvements, the hotel's prime beachfront location near local attractions is a standout feature.
Location
Beachfront
Atmosphere
Lively
Rooms
Dated
Value
Expensive
Cleanliness
Spotless
Service
Friendly
Amenities
Well-appointed
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Venture585074 wrote a review Nov 2023
4 contributions
Don’t waste your money!!!! The hotel is old and the rooms need urgent renovation and are really small!! We saw people sleeping in the lobby because the hotel was overbooked which apparantly happens constantly! They were offered a crappy hotel which was full with cockroaches so they decided to come back to condesa to demand a room and ended up sleeping i. the lobby with kids and even a baby! Food is not bad but after 2 days it seems that you are the same stuff every day, salad bar is really disappointing. Even a fresh baked omelet in the morning simply isn’t there! Sky at looks great on the fotos but in real life it’s sad looking. For the money you can find a lot better places !
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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anthony c wrote a review Oct 2023
2 contributions
Hello, There was a party of 8 of us staying at the Condesa in Majorca. We all had a fabulous stay. The hotel has become a real treat since last time we visited. It was my nieces 19th Birthday when we were out there and the staff were so brilliant in organising it with decorations and a cake. A special thanks goes to Salah who went out of his way to make sure we were all very much looked after. It made it special. We won't hesitate to go back in the future! Anthony
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Condesa, Guest Services / Front Office at Hotel Condesa
Responded Oct 31, 2023
Dear Antony, Thank you for taking the time to share your wonderful experience at the Condesa in Majorca. We're thrilled to hear that your party of 8 had a fabulous stay with us, and we're delighted to have been a part of your niece's 19th Birthday celebration. Our team takes great pride in making every guest's stay special, and we're delighted to hear that our staff, especially Salah, went above and beyond to ensure you were well taken care of. We'll make sure to pass on your kind words to him. We can't wait to welcome you back in the future. It was a pleasure to host your group, and we look forward to creating more memorable moments with you. If you have any special requests for your next visit, please don't hesitate to let us know. With best wishes and kindest regards from beautiful Alcudia Bay, Hotel Condesa.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Val wrote a review Oct 2023
Liverpool, United Kingdom7 contributions
Rooms very basic, not much storage for clothes. No fridge or tea making facilities. We had wardrobe , no doors on it and room was small. We were on 8th floor so had good view of harbour. Pool was small for size of hotel and was normally full of screaming kids. For size of hotel you'd of thought it would be bigger. Only 2 lifts and you waited ages for them to arrive, when they did arrive if you had more than 3 people in the alarm would go off as overloaded. Food was always cold , you had to use microwave to warm it up. Only hotel I've ever been to were you've had to do that. We ended up eating out most nights. I won't be returning here until things improve. Food choice was limited and always over cooked. Same thing every day. Avoid if possible
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Condesa, Guest Services / Front Office at Hotel Condesa
Responded Oct 27, 2023
This review describes the experience in the hotel Los Condes de Alcudia, with 9 floors and 2 elevators and is not related to the Hotel Condesa. Our hotel has 4 elevators to 5 floors. That is why con not be taken in account for the assessment. Hotel Condesa.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bec wrote a review Oct 2023
Cornwall, United Kingdom4 contributions
Had a lovely stay at Hotel Condesa. Stayed for 5 nights, and although there were some things that could be improved, all in all the stay was lovely. The food was always fresh, varied and constantly replenished. As a vegetarian, there were multiple options for each meal of the day that were all labelled nicely. Lovely fresh salad bar everyday, and nice selection of desserts. The staff were lovely and went above and beyond to help people. Staff in the dining room worked at a mega speed to make sure that tables were clean and ready for the constant flow of guests, staff behind the bar were friendly and always made a lovely (and very strong drink). We had a lovely experience checking in, unsure on the ladies name, but after seeing multiple bad reviews regarding her I was surprised at how pleasant and friendly she was. The bed was comfy, and the pillows were great. Wish I could take them home with me. The pool always had beds available around it. Had to rent towels at start of trip but this was not a problem, and it meant we had fresh towels everyday. Shop within the hotel that had all of the necessities. Roof bar, although closed, was lovely for the views and quiet from the rest of the hotel. The hotel is perfectly located, right on the beach, and 2 minutes away from a bus stop with regular buses. Took a trip to the old town and Palma, which were great ways to spend the day. In terms of improvement, rooms were slightly outdated but feel this is also relatable to many European hotels. The entertainment was mostly aimed at children, which was fine on the most part but would have been nice to have some more adult orientated activities on offer. Although I am aware this is a family friendly hotel, it would have been nice to have the opportunity for some adult only entertainment/dining/locations. It was difficult to enjoy our meals fully or our relaxed days by the pool without the constant screaming of children. I understand that children will be children, and this is normal for them, however it did really impact things and they were typically left unmanaged by their families and left to their own devices. During evening entertainment, children were left to scream, shout, and climb all over the furniture and staff whilst their parents got drunk and ignored the responsibilities, handing it over to the unfortunate children’s entertainers. Although this is not the direct fault of the hotel, there was nothing done to manage these situations. With all of this in mind, I would definitely recommend this hotel to others but would make them aware of the improvements needed.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hotel Condesa, Guest Services / Front Office at Hotel Condesa
Responded Oct 31, 2023
Estimado Bec1627, Gracias por tomarte el tiempo para compartir tu experiencia en el Hotel Condesa. Estamos encantados de saber que, en general, disfrutaste de tu estancia y que apreciaste muchos aspectos de nuestro hotel, como la comida fresca y variada, la amabilidad del personal, las cómodas camas y la ubicación conveniente. Valoramos tus comentarios constructivos y sugerencias sobre cómo podemos mejorar. Entendemos tus inquietudes acerca del entretenimiento y la necesidad de opciones más orientadas a adultos. Tu feedback es importante para nosotros, y lo tomaremos en consideración para futuras mejoras. Lamentamos cualquier inconveniente que experimentaste debido a la presencia de niños. Siempre nos esforzamos por mantener un equilibrio para asegurar que todos los huéspedes disfruten de su estadía. Apreciamos tu comprensión sobre este tema. Esperamos que consideres visitarnos nuevamente en el futuro y experimentar las mejoras que estamos haciendo. Gracias por recomendarnos a otros y por compartir tus comentarios. Si tienes alguna solicitud específica para tu próxima estancia, no dudes en hacérnosla saber. Estamos aquí para garantizar que tengas una estancia aún más placentera. Saludos cordiales, Hotel Condesa.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christina B wrote a review Oct 2023
England, United Kingdom1 contribution
We are visiting the Condesa for the second time this year. we are definitely regulars this being our 25 plus visit. In September we had to cancel our American holiday due to a family emergency so there was only one place to go to make everything better. The Condesa is by far our favourite holiday. The efficient Mimi makes booking easy, Olga the new Manager has the hotel running perfectly. Sergio in the Reception is extremely friendly, nothing is too much trouble he is courteous, respectful and very talented with different languages. And it doesn’t stop there the Dining room and Bar staff again cannot do enough to help you, this especially so by Said and Ines. The rooms are kept so clean by the cleaning team, everything runs like clockwork. We have only been here two days of our stay and already feel revived, thank you Condesa and all your very hard working Staff.
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hotel Condesa, Guest Services / Front Office at Hotel Condesa
Responded Oct 31, 2023
Dear christinabO2860VV, Thank you so much for your wonderful review! It's truly heartwarming to welcome back regular guests like you, and we're incredibly grateful for your loyalty over the years. We're delighted to hear that your stay at the Condesa continues to be your "Happy Place," even on this 25th visit. We understand that life can sometimes throw unexpected challenges our way, and we're glad that we could provide a comforting and rejuvenating escape during your family emergency. Your kind words about our team members, from Mimi to Olga, Sergio, Said, Ines, and our diligent cleaning team, are greatly appreciated. We'll be sure to share your compliments with them, as they work tirelessly to ensure our guests have the best experience possible. Your satisfaction and well-being are our top priorities, and we're thrilled to have had a positive impact on your stay. We hope that the remainder of your time here is equally enjoyable and rejuvenating. Once again, thank you for choosing Hotel Condesa for your stay, and we can't wait to welcome you back on your 26th visit and beyond. If there's anything we can do to make your stay even more memorable, please don't hesitate to let us know. Warm regards, Hotel Condesa.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Louise S wrote a review Oct 2023
Birmingham, United Kingdom12 contributions
I have just been for 10 days and it was really good. All staff are really helpful. And the food was good with lots of choice. Rooms are comfortable and clean. The shop in the hotel is good. It’s not far from the old town that we went to 3 times and that is lovely aswell. The nightly entertainment was good and varied. I have had really good holiday. There is a pharmacy just 5 minutes away which was also helpful and open on Saturday night.
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Daydream68072226383 wrote a review Oct 2023
1 contribution
Room very basic. Not even a kettle had to get out of bed at the end because the wardrobe is so close to bed, and even that didn't have a door. Food rather shambolic nothing seemed to match together just thrown together, hard to find a table, definitely not going back. Best thing was the beach and staff at the bar.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Rooms so poor and food terrible
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hotel Condesa, Guest Services / Front Office at Hotel Condesa
Responded Oct 31, 2023
Dear Daydreams, Thank you for sharing your feedback with us. We appreciate your honesty, and we're genuinely sorry to hear that your experience fell short of your expectations. We're disappointed to hear that you found your room to be very basic. Your comfort is important to us, and we regret that the room amenities did not meet your needs. We take your comments seriously and will consider how we can improve this aspect. Regarding the layout of the room and the wardrobe placement, we apologize for any inconvenience it caused you. Your feedback will be taken into consideration as we continue to make enhancements to our rooms. We're also concerned to hear about your dining experience. Our goal is to provide a wide variety of delicious options, and we're sorry if it did not meet your expectations during your stay. We appreciate your feedback, and we'll work to improve the overall dining experience. We're glad to hear that you enjoyed our beach, and we appreciate your positive comments about our bar staff. Our team works hard to provide excellent service, and it's nice to know they made a positive impression on your stay. We understand that your experience did not meet the standard you expected, and for that, we apologize. Your feedback is valuable to us, and we hope you might consider giving us another chance in the future. We are continuously working on improving our services to provide a more satisfying experience for our guests. Thank you for choosing our hotel, and we wish you all the best in your future travels. Sincerely, Hotel Condesa.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gail C wrote a review Oct 2023
2 contributions
+1
This is our second time at Condesa. It didn’t disappoint. The staff are lovely. Our favorites were Geo Natalie Dani Juan All outstanding and genuinely seemed to enjoy their work. Staff work really hard here, cleaning was outstanding, friendly staff, lovely pool area. Plenty going on and schedule always stuck to. Entertainment on an evening was good. Our favourite was Michael Jackson tribute and Kombined and acrobatic show… something different. We loved the food. A wide variety. Constantly change options. The tagine was amazing as was the turkey and slow cooked veal. They try hard to cook fresh omelettes for you and toasties of your choice ( my husband hates onions) and they did a tuna pizza on request of my daughter. The fruit is fresh and deserts a plenty. So much bread…… I love bread. All excellent quality. Drinks were branded drinks and they didn’t skimp on the measures. It was only the wine that I didn’t really like but there was so much else available it didn’t matter. Tip - there’s a restaurant within the hotel, you can book in for for a special meal. Spaces were limited and we didn’t book in time. Bus stop really close to the hotel. You just tap in and tap off with your bank card. We went to Port D’Alcudia loads. Also took a bus to Palma which took I think just over an hour. Stunning busy vibrant way to spend the day - recommend this! Walked along the beach to the port to get steps up. A nice way to walk off your breakfast whilst admiring the stunning sunrise. Wish the sky bar had been open maybe even just twice during the weeks stay. It’s such a beautiful view from up there. Don’t miss the chance to have a look! We adored our relaxing holiday and did just enough to make incredible memories. Thanks to everyone who made it special.
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Date of stay: October 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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darren wrote a review Oct 2023
Paignton, United Kingdom4 contributions
Reception was good and was checked in easily, so that’s a good start , we went to lunch which was nice , then we went to our room.. basic facilities is the only way I can describe them . The sky bar was not open and that was the main reason we booked this hotel , instead there was only one bar in use !! We like to eat around 8 o’clock while on holiday, and it was always hard d to find a table for 3 of us .when we found a table it felt like the restaurant was closing around us , and we felt rushed to clear out , even though they advertise the restaurant serving til 9pm . The pool area always had towels on the beds by 8 am ( even though they say you must not reserve beds) and they all needed a good jet wash on them , most were filthy and sticky . Back to the rooms as being basic , there is not much storage, no drawers, the beds are so close to the wardrobe that you need to be stickman to get to the wardrobe, there is no tea making facilities ( which is always nice ) also my mrs said that the mirror to do her make up was a shaving mirror above the table, where that shaving mirror should have been in the bathroom as I cut myself shaving in the awful mirror in the bathroom regularly. There are better all inclusive hotels around for the money you spend!
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Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: If you’re expecting value for money, then try other hotels first .. maybe another island (...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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svg25 wrote a review Sep 2023
London, United Kingdom2 contributions
Stayed at this hotel many times and it has become like a second home. The staff are so welcoming and friendly. Sergio, Olga and Laura on reception are outstanding. Sergio is kind and will go above and beyond to help with anything. I cannot thank him enough for all his help during our stay. Said (management) and Dani (bar staff) are also fantastic. They always stopped to say hello and chat and were always happy and friendly. The Animacion team were not as good as previous years, perhaps as it is almost the end of the season, but we have found them in previous years to be much more engaging with guests and fun to be around. It did not ruin our trip, we just chose not to participate.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$94 - $211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
condesa de la bahia hotel port d`alcudia, condesa bahia
FORMERLY KNOWN AS
Hotel Condesa de la Bahía
LOCATION
SpainBalearic IslandsMajorcaAlcudiaPort d'Alcudia
NUMBER OF ROOMS
466
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL CONDESA - Prices & Reviews (Port d'Alcudia, Spain)

Frequently Asked Questions about Hotel Condesa
Which popular attractions are close to Hotel Condesa?
Nearby attractions include Playa de Muro Beach (0.3 miles), The Posh Paddy (0.2 miles), and Phillip‘s Bike Team (0.2 miles).
What are some of the property amenities at Hotel Condesa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Condesa?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Condesa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Condesa?
Yes, street parking is available to guests.
What are some restaurants close to Hotel Condesa?
Conveniently located restaurants include Smith's Cafe-Bar-Restaurant, Doble A Beach Club, and The Black Pig.
Are there opportunities to exercise at Hotel Condesa?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hotel Condesa have airport transportation?
Yes, Hotel Condesa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Condesa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Condesa?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Catalan.
Are there any historical sites close to Hotel Condesa?
Many travelers enjoy visiting Torre Mayor (2.1 miles).