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Calle Roselles 4, 07400 Port d'Alcudia, Alcudia, Majorca Spain
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 10/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Condesa
Updated 10/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 48 hotels in Port d'Alcudia
Location
Cleanliness
Service
Value
The Hotel Condesa is situated directly at the beachfront of Alcudia and it is suitable for couples and families. Its completely refurbished rooms offer not only excellent comfort but also contemporary style. Without leaving the hotel guests enjoy numerous fun and sports activities, as well as the hotels entertainment programmes. NEW OPENING 2021: Sky Bar at the rooftop of the hotel. AMAZING!
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Beach
Archery
Children's playground
Children's television networks
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Bicycle rental
Diving
Aerobics
Bicycle tours
Billiards
Darts
Entertainment staff
Evening entertainment
Patio
Table tennis
Waterslide
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Meeting rooms
Solarium
Baggage storage
Currency exchange
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Washing machine
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Safe
Cable / satellite TV
Sofa bed
Walk-in shower
Sofa
Telephone
Wardrobe / closet
Clothes rack
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
Languages Spoken
English, Russian, Spanish, Catalan and 2 more
Hotel links
Special Rate:SPECIAL HALLOWEEN OFFER
3234Reviews656Q+A100Room tips
Traveler rating
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Popular mentions
Vetvosje wrote a review Oct 12
9 contributions2 helpful votes
Very nice hotel. The first visit for our family. Rooms are ok. Animation is excellent! Thanks to Pjotras and Kumba. We had a great time thanks so much. Very disappointing: for arriving guests all inclusive starts at 14:00 hrs. For guests arriving before this time, after a tiring trip, there is no breakfast, unless you pay for it. For departing guests, it ends at 11:00 hrs. If your transfer is late in the afternoon or in the evening, there is no all inclusive, unless you pay for this. So customer unfriendly.
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Date of stay: October 2021
1 Helpful vote
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Response from Hotel Condesa, Sales at Hotel Condesa
Responded 1 week ago
Dear Vetvosje, Above all, I would like to thank you for spending some of your valuable time to share your experience after your recent stay. Reviews such as yours help us improve our performance on a daily basis. We appreciate the kind remarks, and we are glad you enjoyed our hotel. We would like to kindly inform you that by the arrivel day when the guest are here before 2pm of coure we give the all inclusive bracelet and you can use it straight away, (those are extra hours gratis all inclusive servis) which is the courtesy of our hotel. When you check out at 11:00 am the latest, till your departure time you can still use the hotel facilities including the shower room and the luggage storage. Which does not incur extra costs. Your satisfaction is one of our top priorities and its a truly disheartening to know that you left our hotel with a negative impression. We do hope that you will consider visiting us again sometime in the future to give us a chance to provide you the kind of service you very well deserve. Best regards Andrea Horvathova Public Relation Hotel Condesa
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Kasia B wrote a review Sep 2021
London17 contributions7 helpful votes
Hotel's Favorite
We just came back from a week long holiday at Condesa. Family of 3 ( including a 3 year old). We can highly recommend this hotel as it exceed our expectations and we had a lovely stay! The resort is very family orientated which is what we were looking for when choosing a hotel. They do all kind of different activities for everyone through the day and in the evening so everyone can find something interesting to do. They have a kids club run by their fantastic, lively and friendly team. There is a high quality evening entertainment every single night as well as kids disco which my daughter loved and were looking forward to all day long! Kids can splash in a small pool designated in a funny, animal character way. There is adult pool too overlooking the beach. The beach is absolutely stunning and breath taking! Clear blue waters and white sand .. The food was one of the best we experienced on a all inclusive holiday. We cannot thank the Staff at Condesa enough for their hard work. They all work extremely hard around the clock to provide the highest quality service to the people that are holidaying there. They are the soul of this place and bring such a good vibe to make you feel good, relaxed and entertained. Hotel is very clean, the rooms are cleaned daily, all areas spotless! This was our second stay at the hotel and we are looking forward to going back next year!
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Date of stay: September 2021
Rooms
Cleanliness
Service
1 Helpful vote
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Response from Hotel Condesa, Sales at Hotel Condesa
Responded 4 weeks ago
Dear Szwidix, We are delighted to receive such positive feedback on your most recent stay with us. Your experience is something that we strive for all of our guests to have, and we are incredibly grateful that you have taken the time to write this. Your review reaffirms the hard work we put in every day. Our associates will be thrilled to hear about your feedback. We are grateful for your recommendation and look forward to the pleasure of hosting you again soon. We wish you all the best until then. Best regards Andrea Horvathova Public Relation Hotel Condesa
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Elizabeth wrote a review Sep 2021
30 contributions36 helpful votes
The best things about the hotel are the entertainment and the location. The entertainment staff are excellent, Piatros and Kuba, organise the daily games and activities for guests and their enthusiasm is contagious. They were always jolly, always funny and always professional. There were a few rainy days during our stay at the hotel but Piatros and Kuba made sure that even rainy days were fun. The location of the hotel is second to none. The hotel is next to a beautiful beach and it is possible to walk directly from the pool area to the sand without having to cross any road or promenade. It is a short taxi ride to Alcudia marina and Alcudia old town, both of which are lovely and a slightly longer taxi ride will take you to the old town of Polenca, which has a wonderful Sunday market. We found the quality of the food at the hotel very good, especially the a la carte evenings. Although it is called 'a la carte' it is probably better described as a 'set menu' with an option of meat, fish or vegetarian for starter and dessert. This is served in a small restaurant away from the hustle and bustle of the main dining room. There is a supplement payable for guests on the all inclusive package. We didn't like the main dining room which resembled a factory canteen. A few things about the hotel seemed a bit petty for example we used the hotel laundry service but had to collect the finished laundry from reception ourselves rather than it being delivered to our room and we had to pay on collection rather than charge to our room. Not really what you might expect from a four star hotel. At lunch time in the smaller of the two restaurants wine is served in paper cups, which is rather unpleasant.
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Date of stay: September 2021
Value
Location
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Response from Hotel Condesa, Sales at Hotel Condesa
Responded 2 weeks ago
Dear Elizabeth, Please let me thank you personally for your kind words about our hotel and for sharing them here on Tripadvisor. We are so happy to read that your vacation with us was a very good holiday experience and that you really appreciated the food, the location and our friendly staff. We are delighted to know that you had an enjoyable time with our animation team. They work tirelessly to provide the best service, down to the smallest detail. We can not wait to share your kind comments with Kuba, Piotr and the rest of the team. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. Thank you again and we are looking forward to welcoming you here again in Hotel Condesa. With kind regards, Andrea Horvathova Public Relation Hotel Condesa
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GandTAG wrote a review Sep 2021
Scotland4 contributions4 helpful votes
The BAD - If you enjoy cold food - this is the hotel for you !!! We stayed for 7 nights, but after 4 evenings of cold / bland food - we decided to eat out for the remaining 3 nights (Even although we had paid for All Inclusive) Breakfasts were also average at best - with a serious lack of variety. Fresh Crepes were available every morning - but only of you wanted to wait in a line of at least 15+ people - The poor chef cooking these needs a helper ! Fresh omelets were only available twice in the week we stayed - This was the only HOT food we ate all week in the hotel - Everything that came from the Buffet Trays was cold (Breakfast and Dinner) - even when a fresh tray was just put out :( The main bar staff seem confused as to when they can offer / or not offer paper/plastic or proper glasses. Many times we were inside the hotel and clearly not making use of the poolside area (e.g. dressed for the evening) and were served drinks in paper / plastic cups, and we had to request proper glasses - Adults do not want to enjoy an evening drink out of a paper cup ! Now the GOOD - The hotel appears to be generally clean and tidy - The reception area / bar areas / restaurant and room were all in a modern theme... Reception staff and restaurant staff were polite / attentive and very efficient within their roles (as mentioned beforehand - the bar staff appear to need some guidance on when certain things can and cant happen - e.g. Being told you cant have a glass for our drinks until 6PM when we are sitting within the INDOOR bar area is just plain stupid) And the Annoying - The pool area - There are signs in every corner of this hotel, advising people NOT to reserve sunbeds - the signs are in the hallways / in the lifts / at the pool / on the beds themselves - But this of course does not stop many - The problem is that no-one is enforcing this - we only managed to make use of the sun loungers 1 afternoon of our holiday... Afraid we wont be back - which is a shame - as the hotel is in a nice location and is generally very modern with friendly staff, but the cold food is a showstopper...
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
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Response from Hotel Condesa, Sales at Hotel Condesa
Responded 2 weeks ago
Dear GandTAG, Thank you for taking the time to share your views on Tripadvisor about your stay at our hotel. We appreciate the kind remarks. Our top priority is to take care of our guests, and we are glad you acknowledged our commitment in maintaining clean and safe accommodations in these challenging times. We are sorry that the variety of food has not been to your liking, normally it is something that we can highlight. We are surprised and disappointed that we did not satisfy you, in our exquisite buffets we are offering local and international cuisine, using only the freshest ingredients and offering quality and variety daily, of course, certain dishes, pizzas, salads etc are repeated, however, there are different selections and menu rotations constantly. Regarding to the comment of the sunbeds, we take note to improve this situation for the next season comming with the intention that all guests can enjoy the facilities of the hotel. In spite of those inconveniences, we hope that you enjoyed all the rest of the hotel facilities and that we will have the pleasure of seeing you again in the future. We wish you all the best until then. Best regards Andrea Horvathova Public Relation Hotel Condesa
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emil wrote a review Sep 2021
Palma de Mallorca, Spain3 contributions
The hotel is worn out, with dark rooms almost no lights uncomfortable beds and no space. The breakfast buffet was not very interesting but The hotel crew was friendly. However, we moved to a new hotel after one night. To hotel Zaffiro, which we really can recommend. We tried to check out only after 2 hours, but we were not able to do so because the manager was not available. Therefore we were charged for 2 nights, but we only stayed at the hotel less than 18 hours and checked out at 9 in the morning. One big disappointment.
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Date of stay: September 2021Trip type: Traveled with family
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PRICE RANGE
$145 - $540 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
condesa de la bahia hotel port d`alcudia, condesa bahia
FORMERLY KNOWN AS
Hotel Condesa de la Bahía
LOCATION
SpainBalearic IslandsMajorcaAlcudiaPort d'Alcudia
NUMBER OF ROOMS
466
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Frequently Asked Questions about Hotel Condesa
Which popular attractions are close to Hotel Condesa?
Nearby attractions include Playa de Muro Beach (0.3 miles), The Posh Paddy (0.2 miles), and Phillip‘s Bike Team (0.2 miles).
What are some of the property amenities at Hotel Condesa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Condesa?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Condesa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Condesa?
Yes, street parking is available to guests.
What are some restaurants close to Hotel Condesa?
Conveniently located restaurants include Smith's Cafe-Bar-Restaurant, The Black Pig, and Bar Restaurante Hawaii.
Are there opportunities to exercise at Hotel Condesa?
Yes, guests have access to a pool during their stay.
Does Hotel Condesa have an airport shuttle?
Yes, Hotel Condesa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Condesa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Condesa?
The staff speaks multiple languages, including English, Spanish, German, Italian, Russian, and Catalan.
Are there any historical sites close to Hotel Condesa?
Many travelers enjoy visiting Torre Mayor (2.1 miles).