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Insotel Cala Mandia Resort & Spa

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Federico Garcia Lorca s/n Porto Cristo Novo, 07680 Porto Cristo, Majorca Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (2633)
Pool & Beach (519)
Room & Suite (410)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 10 hotels in Porto Cristo
Location
Cleanliness
Service
Value
This 4* All inclusive Gold family beach resort is situated by the sandy beach and peaceful turquoise bay of Cala Mandía, 4 km from fisherman´s village Porto Cristo and 64 km from Palma de Mallorca airport. It was completely refurbished in 2014. The Resort offers room types for families with children and adults only +16 rooms, some with a swim up pool. It is divided in four areas: Main pool Area A, the Adults only area +16 with pool, bar, restaurant and suites. Flower Power Area B and the Family and sports area C, where you can find sport facilities, the childrens club, playgrounds, the INSI Splash, a huge themed water and splash park and a brand new Indoor Splash. In 2019 there will be a new Insi Indoor Play area for children from 0-6, a games arcade a sports bar. You can dine in 6 Restaurants. Free Premium Wi-Fi is available, Shops, restaurants and regular bus service are near the hotel.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Indoor play area for children
Wifi
Paid wifi
Adult pool
Indoor pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Poolside bar
Game room
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Head massage
Massage
Steam room
Baggage storage
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Modern
Languages Spoken
English, French, Spanish, Catalan and 2 more
3367Reviews748Q+A100Room tips
Traveler rating
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Popular mentions
aaronstead wrote a review Today
1 contribution
When my girlfriend and I booked this hotel after months of chopping and changing due to covid we didn’t know what to expect. Especially with the mixed reviews before we arrived. We have Thoroughly enjoyed ourselves. Positives: the food is great especially the a la cartes ( book when you arrive due to demand) The selection of drinks. Estrella draft and premium spirits The shows in the evening were all different so we didn’t get bored And the staff are very friendly and helpful big shout out to Angi at south pool, the lady at guest relations for helping my girlfriend plan my birthday and helping me get plan our wedding engagement and Domingo for his hospitality at the surf bar ala carte. Not so positive The spa was quite loud due to the amount of children inside, The pools are very cold, Room is slightly out dated (believe all being newly refurbished) Main Buffett always busy so try and experiment and find a quiet time, So all in all we was happy with our 10 day stay for the value for money. We will definitely plan to come back. Thank you for a lovely holiday!!
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Date of stay: October 2021Trip type: Traveled as a couple
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Jay26 wrote a review Oct 15
Newcastle-under-Lyme, United Kingdom299 contributions60 helpful votes
We visited this hotel for 2 weeks at the end of September through Tui as a family of 4 including a 3 year old and 6 month old baby. The hotel is fantastic for families, each block has it's own pool with a child's section attached to it along with a water park and splash pad in the family block. There were 2 al a carte restaurants with the 50s diner being our favourite which was brilliant, all of the food on this menu isn't found anywhere else in the hotel. The drinks are all premium branded with a large selection of cocktails included in your all inclusive. The only thing that I didn't like about the hotel was none of the snack bars or even the buffet has food lids or covers on any of the food so you get flies landing on meat and fish which is disgusting. This is something they should look to address ASAP.
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Date of stay: September 2021Trip type: Traveled with family
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Response from Manager Insotel, Atención al cliente/recepción at Insotel Cala Mandia Resort & Spa
Responded 2 days ago
Dear Jamie, Thank you very much for this review! We are happy to read it and to know that you had a nice stay. Please be assured that every comment is taken into consideration and transferred to the people in charge. Best regards :)
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Fraser_McDermott wrote a review Oct 14
Mansfield, United Kingdom17 contributions14 helpful votes
This hotel has almost all you could need. But a few points need tweaking. Its an All Inclusive resort so why do you nickel and dime your guests for the few stupid things. Room Safe €10 Margharita in the Bar €6 (but if I order a shot of Triple Sec, 2 shots of tequila, Lime juice and ice, and mix it myself free. (in facts they will server me a pint glass of tequila. but ask for a margarita, (that's chargeable) Hamburger and fries in the dining room FREE Hamburger and Fries in the cafe next to dining room (comes out of the same kitchen I watched it) €20 That and the usual towels on all the Sunbeds for people who didn't turn up till 3pm, so we had to sit in the shaded side of the pool. despite the signs, the staff wouldn't enforce. That Said, Food was Good, Drinks were brand name top shelf and generous. (above note taken into account) Rooms were great, Entertainment was awesome. We had a great Holiday and would likely come again.
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Review collected in partnership with this hotel
Date of stay: September 2021
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Response from Manager Insotel, Atención al cliente/recepción at Insotel Cala Mandia Resort & Spa
Responded 2 days ago
Dear Family, Thank you very much for taking your time and writing this review. We are also happy to know that you would likely come again! We are looking forward to welcoming you again soon. As Tripadvisor is something everybody can read, we just want that the information that is here is the right one. For that reason, let us confirm that the safety deposit box costs 17€ a week + 10€ deposit. You get the deposit back as long as you return the key. Premium cocktails are chargeable and the reason is because they are handmade. If you want to order the ingredients and do it on your own, it is completely fine, but as you may know as you seem quite an expert, it wont taste the same, as for doing cocktails you need to mix them in the proper way. We do not charge for the ingredients but because we have very proffesional staff preparing them in the best way. The thing that surprised us the most was the 20€ for the hamburger, as we are not charging anything for any kind of food. We do not know where could you have seen it. As we previously said, we thank you a lot for the review, for taking the time and for appreciating the hotel. Big hug from all the staff! :)
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Kate H wrote a review Oct 12
1 contribution
+1
We had previously visited this hotel as a family. This time it was a short break treat for me and my daughter who just turned 18. We chose a swim up room in the adult only area in early October. We arranged a taxi transfer which took around 50 minutes and cost 82 euros each was. Check in was quick. Use a QR code to add all your details including photo of passport for each person. Our room number 1003 was clean and modern. The bed was huge and comfy. The swim up pool was cold as were all the other pools but this was October so completely as expected for this time of year. We had sun on pool area from around 10 until about 3.30pm when it disappeared behind the trees. The sun is quite low this time of year. The cleaner did a thorough job of cleaning the room each day leaving it smelling fresh. We ate in the main restaurant and the food was varied each night. One night had the option of Mexican themed food. Always chips, rice, pasta and pizza available with a variety of meat and vegetable 2] dishes. Delicious deserts, cut fruits as well as ice creams (similar to cornetto and feast). Breakfast offer a lovely full English with English style sausages. Variety of breads, cereals, fruit, pastries, smoothies, many varieties of alternative milks. There was a small section for adult only. The adult only pool area was also being used by families during the daytime due to covid and to allow people plenty of space. The pool area was much quieter than the other areas though. The was an amazing selection of drinks available including some well known brands. The full drink menu could be downloaded using a QR code. Hand sanitiser was everywhere. Outside the lift, inside the lift, all around the restaurants and bar areas. All staff wore masks all the time even outside. The beach was a short walk down hill. The sea is quite rough so children would need watching. There was a lifeguard on duty during the daytime. We went down to watch the sunrise it was beautiful. In all my years of holidaying abroad this is the only hotel I have ever visited twice. Thank you to all the staff who work so hard.
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Date of stay: October 2021Trip type: Traveled with family
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Response from Manager Insotel, Atención al cliente/recepción at Insotel Cala Mandia Resort & Spa
Responded 3 days ago
Dear Kate, Thank you ever so much for this amazing review. We are more than happy to know that we are the only hotel you have visited twice and we are looking forward to a third time! Big hug from all the staff! :)
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Amy wrote a review Oct 12
1 contribution
Staid for 6 nights at this hotel had amazing entertainment a massive thanks to samir Vanessa and Luca for all the help you gave us and the amazing entertainment lovely hotel not much to do when you get there but everything you need is in the hotel the spa was lovely the weather was great the food was ok the breakfast was the best meal of day the cocktails were good massive amounts had a great time thanks so much Amy and Luca
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Date of stay: October 2021Trip type: Traveled as a couple
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Response from Manager Insotel, Atención al cliente/recepción at Insotel Cala Mandia Resort & Spa
Responded 6 days ago
Dear Amy and Luca, Thank you very much for reviewing our hotel. We are happy to know that everything you needed, you found it here and that you had a great time among us. We are looking forward to welcoming you again soon! Kind regards :)
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PRICE RANGE
$186 - $594 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
insotel club cala mandia hotel porto cristo, insotel hotel cala mandia, cala mandia, insotel hotel porto cristo
LOCATION
SpainBalearic IslandsMajorcaPorto Cristo
NUMBER OF ROOMS
514
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Frequently Asked Questions about Insotel Cala Mandia Resort & Spa
Which popular attractions are close to Insotel Cala Mandia Resort & Spa?
Nearby attractions include Cala Anguila (0.3 miles), Cala Romantica (0.4 miles), and Rancho Cala Mandia (0.3 miles).
What are some of the property amenities at Insotel Cala Mandia Resort & Spa?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Insotel Cala Mandia Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Insotel Cala Mandia Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Insotel Cala Mandia Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Insotel Cala Mandia Resort & Spa?
Conveniently located restaurants include 15Fifteen Cantina & Garden, Restaurante Cala Mandia, and Sa Cala Beach.
Are there opportunities to exercise at Insotel Cala Mandia Resort & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Insotel Cala Mandia Resort & Spa have an airport shuttle?
Yes, Insotel Cala Mandia Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Insotel Cala Mandia Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Insotel Cala Mandia Resort & Spa?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Catalan.
Are there any historical sites close to Insotel Cala Mandia Resort & Spa?
Many travelers enjoy visiting Sanctuary of Sant Salvador (8.1 miles) and Closos de can Gaià (8.0 miles).