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Calle Assumpcio 14, 07670 Portocolom, Majorca Spain
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Traveler (663)
360
Panoramas (9)
Pool & Beach (212)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
  • Elevator capacity limits enforced
Updated 04/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel JS Cape Colom
Updated 04/06/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 6 in Portocolom
Location
4.5
Cleanliness
4.2
Service
4.3
Value
4.0
Travelers' Choice
The Hotel JS Cape Colom has a spectacular cliff-top setting in Porto Colom, Mallorca. It offers incredible views, spa facilities and a large outdoor swimming pool. The hotel has over 1000 m² of terraces and gardens, with direct access to the sea. The buffet restaurant offers local and international foods as well as show cooking. There is also a snack bar by the pool. The Cape Colom's spa includes sauna, jacuzzi and pressure showers, as well as massages. It also has a gym, and excellent sports facilities. Porto Colom is one of Mallorca's best natural harbours, and is 500 metres from the sandy beach of Cala Marsal. Activities including scuba diving, fishing and sailing are on offer here.
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Property amenities
Street parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Car hire
Paid wifi
Hot tub
Pool with view
Outdoor pool
Shallow end in pool
Sauna
Restaurant
Breakfast buffet
Snack bar
Special diet menus
Poolside bar
Diving
Snorkeling
Squash
Tennis court
Billiards
Evening entertainment
Fishing
Table tennis
Spa
Facial treatments
Hammam
Massage
Solarium
Adults only
Baggage storage
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, German
660Reviews165Q+A100Room tips
Traveler rating
  • 230
  • 274
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  • 28
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Most Recent
liffy18 wrote a review May 13
kent108 contributions30 helpful votes
This hotel is super clean, the staff are amazing and the views are stunning. We have just come back from a week in this little gem and i would highly recommend. It is rather quite so maybe some light music around the pools wouldn't go a miss but that's not really a negative :) the food was good and the all inclusive beer was good too ;) lets not forget to mention how comfortable the beds were. The view from our room was insane! The area that its in is lovely also, not a long walk to the beach probably about 10 minutes and a short walk to the harbour. Overall i would stay here again without question!!!
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Date of stay: May 2022
Value
Service
Sleep Quality
Room Tip: Full or part sea view
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2 Helpful votes
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Response from JS Hotels, Agentur/Berater at Hotel JS Cape Colom
Responded 4 days ago
Dear Guest, wonderful to hear you had an excellent stay with us! Thank you so much for your lovely comments on the marvellous views! Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Please be assured that your comments about the excellent service will be shared with the entire team in order to motivate them to always deliver the best to our guests. Thank you for taking the time to share your experience. Best wishes from the entire JS Hotels Team
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Veronica wrote a review Dec 2021
Rugeley, United Kingdom80 contributions86 helpful votes
Stayed 7 nights. There is nothing bad I can honestly say about this hotel. Food great. Staff great. Room great. Service great. We liked it so much we've already booked a longer stay for next year. Shout to Ramon thank you for looking after us and we will see you next September
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Date of stay: October 2021Trip type: Traveled
2 Helpful votes
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Response from JS Hotels, Agentur/Berater at Hotel JS Cape Colom
Responded Dec 17, 2021
Dear Veronica, your review serves as a great motivator to the team and will help other travellers make an informed choice on their accommodation on Mallorca. Thank you! We are happy to hear that you enjoyed our excellent service and that our rooms were according to your likings. Rest assured that we will pass your opinion on to our team- especially to Ramon. We look very much forward to welcoming you back to the hotel next September! With kind regards, the entire JS Hotels Team
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Tammy H wrote a review Oct 2021
Barrow-in-Furness, United Kingdom2 contributions1 helpful vote
+1
Beautiful hotel with very friendly staff and amenities. The Spa is a must. Amazing views and short walk to a fantastic beach. Rooms all very clean and good food. Will definitely return next year. Pools were still warm enough to enjoy a good soak. Other guests friendly, a few very Beautiful to look at. Definitely recommend for either couples or solo travellers.
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Date of stay: October 2021Trip type: Traveled
1 Helpful vote
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Response from JS Hotels, Agentur/Berater at Hotel JS Cape Colom
Responded Oct 31, 2021
Dear Tammy, thank you for taking the time to review your stay with us. We are very happy to read that our staff made you feel at home. This is really one of the things that we try to achieve at our hotel. Hoping to see you again soon next year! With best regards, the entire JS Hotels Team
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Nik wrote a review Oct 2021
8 contributions3 helpful votes
We had nothing but positive experience staying here. ROOM We had a room on 5th floor, wonderful views on a bay, cliffs and a sunset from the balcony. There’s not much facilities in the room besides the essential ones, but that’s what you should expect from 3* hotel. Iron can be borrowed from the reception and any drinks are available in the bar until late, even though having a kettle in the room would be nice. CLEANING Rooms are cleaned every day, you can request towel change by leaving dirty towels in the bath, or bedding change when necessary. You can even come and ask a cleaner on your floor to give you the fresh towel directly, if you need it now or you don’t want full room cleaning today. Cleaner ladies are super-nice and always happy to help. FOOD Food quality was amazing. Vegetables (fresh, fried or roasted), fruits, salads, bread, olive oil, soft fluffy cakes, desserts, ice cream, fish and all kind of meat, pizza and paella every day. Choice might not be the widest, but there’s something different every day. For 10 days we stayed here, I only felt that breakfast is getting a bit repetitive towards the end of our holiday. Besides the pre-made food in a buffet, you can order some freshly cooked meat, eggs or pancakes from the counter. Cooks there clearly know what they are doing. Perfectly fried and juicy chicken made right in front of me was especially impressive. DRINKS Very decent white, rose and red wine from the tap on lunch and dinner. White was my personal favourite. Also a beer, hot and soft drinks to have as much as you want. And the bar, of course. Cocktail choice is not wide, but I am not much of a drinker, so I tasted them all, chose my favourite and had a glass every evening. Special cocktail and Daiquiri tasted especially good. And don’t forget to try Hierbas, of course. ACTIVITIES If you want a classic sandy beach - it’s better to take 5 minute walk to the public beach, which is huge and full of activities. Near the hotel, there’s only a ladder down from the cliff to reach the sea, but you have to be pretty fit and a good swimmer to swim safely in there. The bay is deep, surrounded by cliffs with just one point of entrance, so be careful if you decide to try the water. As alternative, there are two swimming pools on the hotel’s territory. Plenty of lounge chairs near swimming pools and on the cliffs, we never had a problem to find a place. Also, beautiful lounge to chill on the 6th floor, jacuzzi and sauna included. Massage is for the the extra price. Gym was a bit of the disappointment. Equipment is mostly broken, no free weights at all. You can workout if you absolutely don’t want to miss your workout, but I gave up, to be honest. Better to play some tennis or have a nice long walk to burn all these calories from last dinner. STAFF All the personnel was absolutely amazing. Super-kind, polite and attentive. They are there for you when you need them, while letting you relax and not bothering you when you don’t. I felt like a very welcome guest in there. Some names I managed to catch and want to mention (sorry if I misspelled any) - Antonia on the reception was answering all of our silly questions and giving invaluable information, Lara, Annett and Ramon on the bar and in the buffet making good cocktails, giving smiles, being nice and providing great service overall. Unfortunately, I don’t know the names of cooks, but they also were doing a great job every single day. Overall, we had a great time. I would highly recommend this hotel to people who value the charm of small places in the unusual and beautiful location, tranquility and good food. Perfect place for active couples or solo travellers.
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Date of stay: October 2021
Rooms
Cleanliness
Service
2 Helpful votes
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Response from JS Hotels, Agentur/Berater at Hotel JS Cape Colom
Responded Oct 25, 2021
Dear Guest, thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are very pleased to hear that you enjoyed your stay here, and that you felt the service you received was to a high standard. We are very proud of the Team here who work very hard to ensure they deliver high standards of customer service at all times, and that our guests feel welcome and comfortable whilst away from home. We hope that we will have the pleasure of welcoming you back to the hotel in the future. Best wishes, the entire JS Hotels Team
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Glenis B wrote a review Oct 2021
United Kingdom8 contributions
I'm at the hotel at the moment and as most people have said the view's are amazing.. it has very relaxing surroundings Its central to either walk to the beach or the harbour. For what I paid can't fault the place. Its a good solid 3 star hotel.. Food is OK.. drinks are good, lot's sunbeds and the hotel is very clean..staff are friendly My only criticism is in the evening.. the bar is way too bright and doesn't even have any background music.. it has no atmosphere whatsoever...its very boring
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Date of stay: October 2021Trip type: Traveled
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Response from JS Hotels, Agentur/Berater at Hotel JS Cape Colom
Responded Oct 12, 2021
Dear Guest, before anything else, we would like to thank you not only for choosing our hotel for your holiday but also for taking the time to share your kind review with us. Your review about the hotel has made our day a bright one. We are very grateful for your post. We should also mention that we do our very best to provide our guests with the best possible value for money every day, and we are proud that you feel able to confirm that the quality we provide is on a level with our highly competitive rates. Having read your review about your stay at our Hotel, we now see where and how we can still improve our service. Thank you very much. It is a great help indeed. We encourage you to please communicate any issues to our friendlcy staff at the reception desk, who will be delighted to assist you with anything you may need. We hope that you will enjoy the rest of your holidays with us! Kind regards from the entire JS Hotels Team
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Ashley P wrote a review Oct 2021
6 contributions
After a very stressful journey coach leaving with my bags on then having to take another coach arrived here late in the evening. Salvador the concierge was a breath of fresh air had my luggage waiting for me and totally destressed me he went above and beyond and explained how the all inclusive worked just would like to say thank you ment alot after such a rubbish journey
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Date of stay: October 2021Trip type: Traveled
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Response from JS Hotels, Agentur/Berater at Hotel JS Cape Colom
Responded Oct 5, 2021
Dear Guest, thank you very much for taking the time to tell us about your stay at our JS Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Thank you for taking the time to share your experience with us. Please be assured that I have shared your kind feedback with the team, especially Salvador who made you feel so welcome and made you feel at home. Best regards, the entire JS Hotels Team
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Ann G wrote a review Sep 2021
norwich30 contributions23 helpful votes
4 of us stayed for 1 week , I honestly cannot really fault this hotel all staff were so nice friendly , food was lovely for the 1 night we ate dinner away from the hotel I would say the hotel food was better than the food outside the hotel , there was so much choice The hotel was lovely and clean , loads of sun beds There was entertainment on twice while we were there would have been nice to have a little more entertainment in the evening Views were spectacular and the beach about 10 minutes away was so lovely clear water and all sand Nothing much else around apart from the beach and harbour but we knew this and we just wanted a relaxing week which we had Didn’t want want to come home
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Date of stay: September 2021Trip type: Traveled
1 Helpful vote
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Response from JS Hotels, Agentur/Berater at Hotel JS Cape Colom
Responded Sep 24, 2021
Dear Guest, thank you very much for sending in your feedback following your stay with us. We are so pleased to read you enjoyed your stay with us. It is always refreshing to receive positive comments on the service we provide as a hotel. Your feedback will be transmitted to the relevant departments. We look forward to welcoming you back in the near future. Best wishes, the entire JS Hotels Team
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@jaanfu_ wrote a review Sep 2021
1 contribution
Self-serving Ice cream freezer was located in middle of dining room and hidden behind thick column, so other guests wasn't able to judge you for appetite. You can choose from a wide range of flavors: Vanilla, pistachio, strawberry, caramel, stracciatella and the last, but not the least chocolate.. that's definitely my pick. There were two flavors of topping for the more demanding ones. Ice cream is available for lunch and dinner, but you can serve all what you can eat. Special thanks to Nair, Lara, Anett and Btissamm for not letting us know that we eat too much.
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Date of stay: September 2021
Rooms
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Service
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Response from JS Hotels, Agentur/Berater at Hotel JS Cape Colom
Responded Sep 24, 2021
Dear Guest, we are delighted to know that you enjoyed our varied buffet, especially our ice cream section. Thank you also for highlighting the work of our friendly team, who strives daily to ensure that all our guests enjoy their vacations. We look forward to welcoming you again soon. Sincerely, the entire JS Hotels Team
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Dave wrote a review Sep 2021
Carnforth, United Kingdom173 contributions152 helpful votes
As many say the location cannot be beaten. We loved waking up to the sunrise over the sea and having cocktails by moonlight. The staff are all fantastic, so hard working and always cheerful despite being incredibly busy. Relaxation: we loved the lack of music and can’t understand why people complain about it. If people want to listen to music bring your own and use headphones. We have no desire to be subjected to other peoples noise. Also evening entertainment. We can’t understand why people want to listen to fifth rate karaoke. If people find it boring they could read a book, watch the stars, even talk to the people they go on holiday with or the other guests from different coun We would pass on these points to the management ( who were always visible around the hotel) Could you label food with a V so we don’t have to ask each night if dishes have meat or fish. Also the internet was weak at best and often dropped. Oh and please keep the no music policy!! Thanks to everyone who made our stay so enjoyable
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Date of stay: September 2021
Value
Rooms
Service
1 Helpful vote
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Response from JS Hotels, Agentur/Berater at Hotel JS Cape Colom
Responded Sep 23, 2021
Dear Dave, thank you so much for sending in a review. It is such a boost to morale to all, when we receive such positive feedback like yours. Wonderful to hear you had an excellent stay with us! Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Please be assured that your comments about the excellent service will be shared with the entire team in order to motivate them to always deliver the best to our guests. Thank you for taking the time to share your experience. Thank you for your suggestion about labelling the food, we will certainly continue to improve our services. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well - earned rest soon again. With best wishes, JS Hotels Team
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Tina W wrote a review Sep 2021
Manchester, United Kingdom1 contribution1 helpful vote
I couldn't find a single fault with this hotel, the staff were amazing and friendly from the minute the arrive to the time you leave, the food is fabulous, with a good and varied choice at each mealtime, the chef would cook you eggs and bacon each morning or an omelette if you desired, and had a choice of different foods to cook for you besides what was on offer .. Brilliant. My only complaint if you can call it that was there was not music around the pool area during the day, and only entertainment 2 evenings per week, we were staying for 10 days and can get slightly boring, please put more entertainment on
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Date of stay: September 2021
1 Helpful vote
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Response from JS Hotels, Agentur/Berater at Hotel JS Cape Colom
Responded Sep 20, 2021
Dear Tina, thank you very much for sending in your feedback. We are so pleased to read that you have enjoyed your stay with us. It is always refreshing to receive positive comments on the service we provide as a hotel. Your feedback will be transmitted to the relevant departments. We took note of your comment about the music and evening entertainment, and will see what we can do about this. Thank you! Please, next time do not hesitate to approach our friendly staff for any issue you may have, and they will be delighted to resolve it for you. We look forward to welcoming you back in the near future. Best wishes, the entire JS Hotels Team
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PRICE RANGE
$73 - $168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
js cape colom hotel porto colom, hotel cape colom, cape colom porto
LOCATION
SpainBalearic IslandsMajorcaPortocolom
NUMBER OF ROOMS
119
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Frequently Asked Questions about Hotel JS Cape Colom
Which popular attractions are close to Hotel JS Cape Colom?
Nearby attractions include Cala Marcal (0.3 miles), D.Bar (0.09 miles), and S'altrebar (0.2 miles).
What are some of the property amenities at Hotel JS Cape Colom?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel JS Cape Colom?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel JS Cape Colom?
Yes, street parking is available to guests.
What are some restaurants close to Hotel JS Cape Colom?
Conveniently located restaurants include Organic, Restaurante Ecológico, La Costa, and La Pizza Restaurante Portocolom.
Are there opportunities to exercise at Hotel JS Cape Colom?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Which languages are spoken by the staff at Hotel JS Cape Colom?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Hotel JS Cape Colom?
Many travelers enjoy visiting Es Forti (3.5 miles) and Closos de can Gaià (1.1 miles).
Does Hotel JS Cape Colom have any great views?
Yes, guests often enjoy the ocean view available here.