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Sutimar Residencia

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12 Reviews from our TripAdvisor Community

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Showing 2: English reviews
London
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed August 24, 2015

My elderly parents had the most unacceptable situation happened at this hotel and I felt compiled to write a review on their behalf as nobody should ever book tis hotel because of the rudest staff possible. These people should not even own a hotel.

The night after my wedding, my parents booked this hotel for one night through booking.com. Upon arriving at the hotel, the receptionist told them they have no room for them. He refused to speak any other language than Spanish and was really aggressive with them. Both my parents are over 65, with all their luggage, their booking.com printed reservation but this man through the paper to their face and refused to give them a room, shouting at them!

He managed to say in English "no care about booking"
They then had to find another hotel, on their own with all their suitcases...

My parents now called booking to get their money back because this hotel had the audacity to say they did not show up!! and...
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3 Thank Titefleurlondon
Hamburg, Germany
Level Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed May 23, 2012

We chose the Sutimar Residencia because its price for the month of May was very reasonable and because of its location to the beach.

The hotel is a simple, no frills hotel with all the basics you need but nothing more. The room is small but that is common for many Majorca hotels. In the room you will find a hair dryer and even a refrigerator that is free to use. But if you wish to use the TV, air conditioning or the safe, you have to pay a fee for these. The current price for the TV for a week is 12.60 Euros, the cost of using the air conditioner during the summer costs 36 Euros per week and the safe costs 11 Euros for a week plus a deposit fee for the key (you will get that deposit fee back).

The family running the hotel is very friendly and polite. We could speak to them in German and I think they may be able to speak some English as well.

We enjoyed and looked forward to the morning breakfast buffet in the dining room and the food and drink selection was...
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Helpful?
1 Thank RennmausHamburg
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Amenities

Additional Information about Sutimar Residencia

Address: Calle Palmira 9, 07160 Peguera, Calvia, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > Calvia > Peguera
Price Range: $71 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sutimar Residencia 3*
Number of rooms: 18
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Also Known As:
Sutimar Residencia Majorca/Peguera, Spain
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